{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,20]],"date-time":"2026-03-20T16:29:04Z","timestamp":1774024144011,"version":"3.50.1"},"reference-count":125,"publisher":"Emerald","issue":"6","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,11,11]]},"abstract":"<jats:sec>\n                    <jats:title>Purpose<\/jats:title>\n                    <jats:p>Coronavirus disease 2019 (COVID-19) has disrupted global supply chains, revealing dreadful gaps and exposing vulnerabilities. Retailers are challenged to tackle risks and organise themselves to fit into the \u201cnew normal\u201d scenario. This global outbreak has established a volatile environment for supply chains; it has raised the question of survival in the market, forcing companies to rethink resilient strategies to be adopted for the post-pandemic situation to mitigate the long-term effects of this virus. This study explores the priorities for retail supply chains (RSCs) to align their business operations and strategies for the post-pandemic world.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design\/methodology\/approach<\/jats:title>\n                    <jats:p>This study has utilised integrated full consistency model (FUCOM) \u2013 best\u2013worst method (BWM) for assessment of RSCs to enhance their business performance irrespective of pandemic disruptions. The FUCOM has been employed to identify the priorities of determinants enhancing business performance, whereas RSC strategies are evaluated using the BWM method.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Findings<\/jats:title>\n                    <jats:p>The current study identifies \u201cCollaboration Efficiency\u201d as the main criterion for accelerating the performance of RSCs in a dynamic social environment. Also, the study concludes that \u201cOrder Fulfilment\u201d and \u201cDigital RSCs\u201d are the most appropriate resilient business strategies to mitigate the long-term effects.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Research limitations\/implications<\/jats:title>\n                    <jats:p>Supply-demand balancing is a challenging task at the moment, but highly significant for the future. The pandemic disruptions have placed intense pressure on retailers to deliver products as per consumers' changing behaviours towards the purchase of essentials and other products. Hence, \u201cOrder Fulfilment\u201d and \u201cDigital RSCs\u201d should be adopted for meeting customer requirements and to ensure sustainability in the post-pandemic business world.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Originality\/value<\/jats:title>\n                    <jats:p>This work sets out a comprehensive framework which will be helpful for accelerating RSCs performance against pandemic disruption by adopting resilient strategies to mitigate the long-term effects.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/jeim-07-2020-0286","type":"journal-article","created":{"date-parts":[[2021,2,16]],"date-time":"2021-02-16T15:04:56Z","timestamp":1613487896000},"page":"1844-1873","source":"Crossref","is-referenced-by-count":116,"title":["Accelerating retail supply chain performance against pandemic disruption: adopting resilient strategies to mitigate the long-term effects"],"prefix":"10.1108","volume":"34","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7339-7780","authenticated-orcid":true,"given":"Manu","family":"Sharma","sequence":"first","affiliation":[{"name":"London Metropolitan University Guildhall School of Business and Law, , ,","place":["London, UK"]}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-7571-1331","authenticated-orcid":true,"given":"Sunil","family":"Luthra","sequence":"additional","affiliation":[{"name":"Ch. Ranbir Singh State Institute of Engineering and Technology , ,","place":["Jhajjar, India"]}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-4748-5001","authenticated-orcid":true,"given":"Sudhanshu","family":"Joshi","sequence":"additional","affiliation":[{"name":"Doon University Operations and Supply Chain Area, , ,","place":["Dehradun, India"]}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1691-0098","authenticated-orcid":true,"given":"Anil","family":"Kumar","sequence":"additional","affiliation":[{"name":"London Metropolitan University Operations, Supply Chain and Business Analytics Area, Guildhall School of Business and Law, , ,","place":["London, UK"]}]}],"member":"140","published-online":{"date-parts":[[2021,2,16]]},"reference":[{"issue":"1","key":"2026021807072298200_ref001","first-page":"27","article-title":"How do retail firms benefit from co-locating in logistics-intensive clusters? 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