{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,7,21]],"date-time":"2026-07-21T06:55:51Z","timestamp":1784616951364,"version":"3.55.0"},"reference-count":82,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2025,2,25]],"date-time":"2025-02-25T00:00:00Z","timestamp":1740441600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JEIM"],"published-print":{"date-parts":[[2025,4,3]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>E-commerce companies use manipulative user interface (UI) designs known as dark patterns to influence customer decisions over internet platforms. Although dark patterns are known to annoy users and erode customer trust, e-commerce companies continue to use them heavily. Therefore, this study identifies and ranks the factors that motivate e-commerce companies to use dark patterns.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Feedback from 17 industry experts was collected, and a novel causal modelling technique known as the Grey Influence Analysis (GINA) was applied to discover the most important motivating factors in the system.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Meeting long-term economic goals, leveraging data from the existing users and meeting short-term marketing goals emerged as the most crucial reasons behind dark pattern usage. These motivational factors indicate that e-commerce companies prioritize profits over sustainability and are coherent with the agency theory of corporate governance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The motivating factors have been identified considering the overall e-commerce industry. The factors may vary for specialized e-commerce sectors.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The study\u2019s findings could help e-commerce managers adopt a user-centric approach and encourage them to fulfil their motivations behind dark patterns via other ethical strategies. Furthermore, company shareholders and managers could resolve conflicts of interest to avoid dark patterns and adopt a customer-centric approach. The study would also spark discussions on digital ethics and prompt legal authorities to devise policies against dark patterns.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The study demonstrates a systematic methodology for utilizing GINA in various domains. Additionally, it advances the literature on dark patterns and online customer manipulation.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jeim-08-2024-0409","type":"journal-article","created":{"date-parts":[[2025,2,22]],"date-time":"2025-02-22T14:56:31Z","timestamp":1740236191000},"page":"821-848","source":"Crossref","is-referenced-by-count":9,"title":["Profit over principles: unveiling the\u00a0motivating factors behind dark patterns in e-commerce through the\u00a0lens of agency theory"],"prefix":"10.1108","volume":"38","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-7196-6596","authenticated-orcid":false,"given":"Vibhav","family":"Singh","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Niraj Kumar","family":"Vishvakarma","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-5014-0672","authenticated-orcid":false,"given":"Vinod","family":"Kumar","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2025,2,25]]},"reference":[{"issue":"5","key":"key2025040118572573800_ref001","doi-asserted-by":"publisher","first-page":"1499","DOI":"10.1108\/JEIM-02-2023-0092","article-title":"Digital transformation and SME internationalisation: unravelling the moderated-mediation role of digital capabilities, digital resilience and digital maturity","volume":"37","year":"2023","journal-title":"Journal of Enterprise Information Management"},{"issue":"1","key":"key2025040118572573800_ref002","doi-asserted-by":"publisher","first-page":"194","DOI":"10.1108\/JEIM-04-2017-0048","article-title":"An empirical investigation of customer intentions influenced by service quality using the mediation of emotional and cognitive responses","volume":"31","year":"2018","journal-title":"Journal of Enterprise Information Management"},{"key":"key2025040118572573800_ref003","first-page":"1","article-title":"Dark patterns: towards a socio-technical approach","year":"2021"},{"key":"key2025040118572573800_ref004","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2021.106729","article-title":"Are you sure, you want a cookie? The effects of choice architecture on users\u2019 decisions about sharing private online data","volume":"120","year":"2021","journal-title":"Computers in Human Behavior"},{"key":"key2025040118572573800_ref005","doi-asserted-by":"publisher","DOI":"10.1016\/j.cose.2023.103507","article-title":"Cookie disclaimers: dark patterns and lack of transparency","volume":"136","year":"2024","journal-title":"Computers and Security"},{"key":"key2025040118572573800_ref006","doi-asserted-by":"publisher","first-page":"763","DOI":"10.1145\/3461778.3462086","article-title":"I am definitely manipulated, even when I am aware of it. It\u2019s ridiculous! \u2013 dark patterns from the end-user perspective","year":"2021"},{"key":"key2025040118572573800_ref007","first-page":"237","article-title":"Tales from the dark side: privacy dark strategies and privacy dark patterns","year":"2016"},{"key":"key2025040118572573800_ref082","article-title":"Deceptive patterns - types of deceptive pattern","year":"2024"},{"issue":"5\/6","key":"key2025040118572573800_ref008","doi-asserted-by":"publisher","first-page":"752","DOI":"10.1108\/EJM-02-2015-0076","article-title":"The depiction of marketing and marketers in the news media","volume":"50","year":"2016","journal-title":"European Journal of Marketing"},{"key":"key2025040118572573800_ref009","doi-asserted-by":"publisher","first-page":"139","DOI":"10.1145\/3405962.3405975","article-title":"Designing dynamic and personalized nudges","year":"2020"},{"issue":"1","key":"key2025040118572573800_ref010","doi-asserted-by":"publisher","first-page":"400","DOI":"10.1177\/01492063221126707","article-title":"How shareholders impact stakeholder interests: a review and map for future research","volume":"49","year":"2023","journal-title":"Journal of Management"},{"key":"key2025040118572573800_ref011","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3313831.3376600","article-title":"UI dark patterns and where to find them: a study on mobile applications and user perception","year":"2020"},{"key":"key2025040118572573800_ref012","first-page":"49","article-title":"The triple bottom line","volume":"2","year":"1997","journal-title":"Environmental Management: Readings and Cases"},{"issue":"2","key":"key2025040118572573800_ref013","doi-asserted-by":"publisher","first-page":"897","DOI":"10.1016\/j.jbusres.2015.07.001","article-title":"Big Data consumer analytics and the transformation of marketing","volume":"69","year":"2016","journal-title":"Journal of Business Research"},{"key":"key2025040118572573800_ref014","first-page":"407","article-title":"Creating a framework to support the critical consideration of dark design aspects in free-to-play apps","year":"2019"},{"key":"key2025040118572573800_ref015","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3173574.3174108","article-title":"The dark (patterns) side of UX design","year":"2018"},{"key":"key2025040118572573800_ref016","doi-asserted-by":"publisher","first-page":"61","DOI":"10.1145\/3357236.3395486","article-title":"What kind of work do \u2018asshole designers\u2019 create? Describing properties of ethical concern on reddit","year":"2020"},{"key":"key2025040118572573800_ref017","first-page":"1","article-title":"End user accounts of dark patterns as felt manipulation","year":"2021"},{"key":"key2025040118572573800_ref018","doi-asserted-by":"publisher","first-page":"523","DOI":"10.1145\/2598510.2598541","article-title":"Dark patterns in proxemic interactions: a critical perspective","year":"2014"},{"issue":"1","key":"key2025040118572573800_ref019","doi-asserted-by":"publisher","first-page":"148","DOI":"10.1108\/JEIM-10-2022-0372","article-title":"Functional or financial remedies? The effectiveness of recovery strategies after a data breach","volume":"37","year":"2023","journal-title":"Journal of Enterprise Information Management"},{"key":"key2025040118572573800_ref020","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3491102.3501985","article-title":"\u2018Okay, whatever\u2019: an evaluation of cookie consent interfaces","year":"2022"},{"key":"key2025040118572573800_ref021","doi-asserted-by":"publisher","first-page":"655","DOI":"10.1108\/JEIM-12-2021-0530","article-title":"\u2018Hacking marketing\u2019: how do firms develop marketers\u2019 expertise and practices in a digital era?","volume":"36","year":"2023","journal-title":"Journal of Enterprise Information Management"},{"issue":"2","key":"key2025040118572573800_ref022","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s10603-021-09500-5","article-title":"Choice architectures in the digital economy: towards a new understanding of digital vulnerability","volume":"45","year":"2021","journal-title":"Journal of Consumer Policy"},{"issue":"2","key":"key2025040118572573800_ref023","doi-asserted-by":"publisher","first-page":"113","DOI":"10.1108\/jcm-05-2014-0996","article-title":"The influence of marketing on consumption behavior at the bottom of the pyramid","volume":"32","year":"2015","journal-title":"Journal of Consumer Marketing"},{"key":"key2025040118572573800_ref024","doi-asserted-by":"crossref","unstructured":"Jensen, M.C. and Meckling, W.H. (1979), \u201cTheory of the firm: managerial behavior, agency costs, and ownership structure\u201d, in Brunner, K. (Ed.), Economics Social Institutions, Rochester Studies in Economics and Policy Issues, Springer, Netherlands, Dordrecht, pp.\u00a0163-231, doi: 10.1007\/978-94-009-9257-3_8.","DOI":"10.1007\/978-94-009-9257-3_8"},{"key":"key2025040118572573800_ref025","doi-asserted-by":"publisher","DOI":"10.1016\/j.chbr.2020.100052","article-title":"Digital nudging with recommender systems: survey and future directions","volume":"3","year":"2021","journal-title":"Computers in Human Behavior Reports"},{"key":"key2025040118572573800_ref026","first-page":"1","article-title":"Introduction to grey system theory","volume":"1","year":"1989","journal-title":"Journal of Grey System"},{"issue":"6","key":"key2025040118572573800_ref027","doi-asserted-by":"publisher","first-page":"1727","DOI":"10.1108\/JEIM-04-2022-0114","article-title":"Big data analytics and market performance: the roles of customization and personalization strategies and competitive intensity","volume":"36","year":"2023","journal-title":"Journal of Enterprise Information Management"},{"issue":"2","key":"key2025040118572573800_ref028","doi-asserted-by":"publisher","first-page":"217","DOI":"10.1007\/s10657-022-09727-8","article-title":"The German Facebook case: the law and economics of the relationship between competition and data protection law","volume":"54","year":"2022","journal-title":"European Journal of Law and Economics"},{"key":"key2025040118572573800_ref029","doi-asserted-by":"publisher","first-page":"86","DOI":"10.1016\/j.indmarman.2017.09.028","article-title":"Value-based pricing and cognitive biases: an overview for business markets","volume":"68","year":"2018","journal-title":"Industrial Marketing Management"},{"key":"key2025040118572573800_ref030","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2020.103055","article-title":"Dark patterns used by online travel agency websites","volume":"88","year":"2021","journal-title":"Annals of Tourism Research"},{"key":"key2025040118572573800_ref031","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2023.104763","article-title":"Impact of dark patterns on consumers\u2019 perceived fairness and attitude: moderating effects of types of dark patterns, social proof, and moral identity","volume":"98","year":"2023","journal-title":"Tourism Management"},{"key":"key2025040118572573800_ref032","doi-asserted-by":"crossref","unstructured":"Kocyigit, E., Rossi, A. and Lenzini, G. (2023), \u201cTowards assessing features of dark patterns in cookie consent processes\u201d, in Bieker, F., Meyer, J., Pape, S., Schiering, I. and Weich, A. (Eds), Privacy and Identity Management, IFIP Advances in Information and Communication Technology, Springer Nature, Cham, pp.\u00a0165-183, doi: 10.1007\/978-3-031-31971-6_13.","DOI":"10.1007\/978-3-031-31971-6_13"},{"issue":"2","key":"key2025040118572573800_ref033","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s12599-022-00783-7","article-title":"Dark patterns: conceptualization and future research directions","volume":"65","year":"2022","journal-title":"Business and Information Systems Engineering"},{"key":"key2025040118572573800_ref034","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/0144929x.2019.1584644","article-title":"Digital nudging and privacy: improving decisions about self-disclosure in social networks","volume":"40","year":"2021","journal-title":"Behaviour and Information Technology"},{"issue":"3","key":"key2025040118572573800_ref035","doi-asserted-by":"publisher","first-page":"1406","DOI":"10.1287\/msom.2022.1078","article-title":"\u2018Fulfilled by amazon\u2019: a strategic perspective of competition at the e-commerce platform","volume":"24","year":"2022","journal-title":"M&SOM"},{"key":"key2025040118572573800_ref036","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2021.121275","article-title":"A social CRM analytic framework for improving customer retention, acquisition, and conversion","volume":"174","year":"2022","journal-title":"Technological Forecasting and Social Change"},{"issue":"3","key":"key2025040118572573800_ref037","doi-asserted-by":"publisher","first-page":"670","DOI":"10.1177\/0047287520934874","article-title":"Exploring the roles of DMO\u2019s social media efforts and information richness on customer engagement: empirical analysis on Facebook event pages","volume":"60","year":"2021","journal-title":"Journal of Travel Research"},{"key":"key2025040118572573800_ref038","volume-title":"Grey Systems: Theory and Applications","year":"2010"},{"issue":"1","key":"key2025040118572573800_ref039","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1108\/gs-09-2015-0054","article-title":"New progress of grey system theory in the new millennium","volume":"6","year":"2016","journal-title":"Grey Systems: Theory and Application"},{"issue":"1","key":"key2025040118572573800_ref040","doi-asserted-by":"publisher","first-page":"43","DOI":"10.1093\/jla\/laaa006","article-title":"Shining a light on dark patterns","volume":"13","year":"2021","journal-title":"Journal of Legal Analysis"},{"issue":"2","key":"key2025040118572573800_ref041","doi-asserted-by":"publisher","first-page":"170","DOI":"10.17011\/ht\/urn.202008245641","article-title":"Dark design patterns: an end-user perspective","volume":"16","year":"2020","journal-title":"Human Technology"},{"issue":"81","key":"key2025040118572573800_ref042","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3359183","article-title":"Dark patterns at scale: findings from a crawl of 11K shopping websites","volume":"3","year":"2019","journal-title":"Proceedings of the ACM on Human-Computer Interaction"},{"key":"key2025040118572573800_ref043","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3411764.3445610","article-title":"What makes a dark pattern\u2026 dark? Design attributes, normative considerations, and measurement methods","year":"2021"},{"issue":"1","key":"key2025040118572573800_ref044","doi-asserted-by":"publisher","DOI":"10.1177\/20539517221145371","article-title":"Manipulative tactics are the norm in political emails: evidence from 300K emails from the 2020\u00a0US election cycle","volume":"10","year":"2023","journal-title":"Big Data and Society"},{"key":"key2025040118572573800_ref045","article-title":"Status quo, critical reflection and road ahead of digital nudging in information systems research\u2013a discussion with Markus Weinmann and Alexey Voinov","year":"2019","journal-title":"arXiv preprint arXiv:1911.08202"},{"key":"key2025040118572573800_ref046","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3411763.3451659","article-title":"Ethical user interfaces: exploring the effects of dark patterns on Facebook","year":"2021"},{"issue":"5","key":"key2025040118572573800_ref047","doi-asserted-by":"publisher","first-page":"1097","DOI":"10.1007\/s10796-020-10062-z","article-title":"Digital nudging in social media disaster communication","volume":"23","year":"2021","journal-title":"Information Systems Frontiers"},{"issue":"9","key":"key2025040118572573800_ref048","doi-asserted-by":"publisher","first-page":"42","DOI":"10.1145\/3397884","article-title":"Dark patterns","volume":"63","year":"2020","journal-title":"Communications of the ACM"},{"issue":"1","key":"key2025040118572573800_ref049","doi-asserted-by":"publisher","first-page":"100","DOI":"10.1108\/JEIM-02-2021-0091","article-title":"Supply chain viability in the context of COVID-19 pandemic in small and medium-sized enterprises: implications for sustainable development goals","volume":"35","year":"2021","journal-title":"Journal of Enterprise Information Management"},{"issue":"2","key":"key2025040118572573800_ref050","doi-asserted-by":"publisher","first-page":"417","DOI":"10.1093\/llc\/fqz014","article-title":"Digital nudges and dark patterns: the angels and the archfiends of digital communication","volume":"35","year":"2020","journal-title":"Digital Scholarship in the Humanities"},{"issue":"4\/5","key":"key2025040118572573800_ref051","doi-asserted-by":"publisher","first-page":"1148","DOI":"10.1108\/JEIM-01-2021-0015","article-title":"Analysis of circular economy of E-commerce market based on grey model under the background of big data","volume":"35","year":"2021","journal-title":"Journal of Enterprise Information Management"},{"issue":"1","key":"key2025040118572573800_ref052","doi-asserted-by":"publisher","first-page":"70","DOI":"10.1016\/j.intmar.2021.05.002","article-title":"More trust in fewer followers: diverging effects of popularity metrics and green orientation social media influencers","volume":"56","year":"2021","journal-title":"Journal of Interactive Marketing"},{"key":"key2025040118572573800_ref053","doi-asserted-by":"publisher","DOI":"10.1016\/j.eswa.2022.118816","article-title":"An introduction to grey influence analysis (GINA): applications to causal modelling in marketing and supply chain research","volume":"212","year":"2023","journal-title":"Expert Systems with Applications"},{"issue":"5","key":"key2025040118572573800_ref054","doi-asserted-by":"publisher","first-page":"1349","DOI":"10.1108\/jeim-03-2023-0121","article-title":"Industry 5.0: analyzing the challenges in implementation using grey influence analysis","volume":"36","year":"2023","journal-title":"Journal of Enterprise Information Management"},{"key":"key2025040118572573800_ref055","doi-asserted-by":"publisher","DOI":"10.1016\/j.datak.2024.102312","article-title":"Managerial risk data analytics applications using grey influence analysis (GINA)","volume":"151","year":"2024","journal-title":"Data and Knowledge Engineering"},{"issue":"2","key":"key2025040118572573800_ref056","doi-asserted-by":"publisher","first-page":"234","DOI":"10.1108\/MIP-05-2023-0196","article-title":"Modelling the traits of consumer resilience: implications to emerging markets","volume":"42","year":"2024","journal-title":"Marketing Intelligence and Planning"},{"key":"key2025040118572573800_ref057","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s11002-022-09629-4","article-title":"\u2018Dark patterns\u2019 in online services: a motivating study and agenda for future research","volume":"34","year":"2022","journal-title":"Marketing Letters"},{"issue":"4","key":"key2025040118572573800_ref058","doi-asserted-by":"publisher","first-page":"863","DOI":"10.1007\/s12525-019-00373-8","article-title":"Nudging users into digital service solutions","volume":"30","year":"2020","journal-title":"Electronic Markets"},{"key":"key2025040118572573800_ref059","first-page":"398","article-title":"Good boy here or bad boy far away? Effects of digital nudging on booking decisions in car sharing","year":"2020"},{"key":"key2025040118572573800_ref060","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1017\/bpp.2022.11","article-title":"Dark patterns in online shopping: do they work and can nudges help mitigate impulse buying?","volume":"9","year":"2022","journal-title":"Behavioural Public Policy"},{"issue":"2","key":"key2025040118572573800_ref061","doi-asserted-by":"publisher","first-page":"653","DOI":"10.1108\/bij-09-2021-0517","article-title":"Modeling the growth barriers of fresh produce supply chain in the Indian context","volume":"30","year":"2022","journal-title":"Benchmarking: An International Journal"},{"issue":"4","key":"key2025040118572573800_ref062","doi-asserted-by":"publisher","first-page":"1154","DOI":"10.1108\/BPMJ-06-2023-0456","article-title":"Evaluation of critical success determinants to the implementation of additive manufacturing technology in the spare parts supply chain: a grey causal modelling approach","volume":"30","year":"2024","journal-title":"Business Process Management Journal"},{"issue":"2","key":"key2025040118572573800_ref063","doi-asserted-by":"publisher","first-page":"144","DOI":"10.1080\/15332861.2024.2330813","article-title":"Unveiling digital manipulation and persuasion in e-commerce: a systematic literature review of dark patterns and digital nudging","volume":"23","year":"2024","journal-title":"Journal of Internet Commerce"},{"key":"key2025040118572573800_ref064","doi-asserted-by":"publisher","DOI":"10.1108\/gkmc-10-2023-0386","article-title":"Tracing the origins of manipulation: modeling the enablers behind dark patterns usage in e-commerce through TISM and MICMAC analysis","year":"2024","journal-title":"Global Knowledge, Memory and Communication"},{"issue":"2","key":"key2025040118572573800_ref065","doi-asserted-by":"publisher","first-page":"177","DOI":"10.1108\/MBE-08-2023-0114","article-title":"Prioritizing dark patterns in the e-commerce industry \u2013 an empirical investigation using analytic hierarchy process","volume":"28","year":"2024","journal-title":"Measuring Business Excellence"},{"issue":"15-16","key":"key2025040118572573800_ref066","doi-asserted-by":"publisher","first-page":"1123","DOI":"10.1080\/02642069.2018.1534960","article-title":"Digital nudging to overcome cognitive resistance in innovation adoption decisions","volume":"39","year":"2019","journal-title":"Service Industries Journal"},{"key":"key2025040118572573800_ref067","first-page":"242","article-title":"Measuring automated influence: between empirical evidence and ethical values","year":"2021"},{"issue":"1","key":"key2025040118572573800_ref068","doi-asserted-by":"publisher","first-page":"48","DOI":"10.1002\/cb.1853","article-title":"The impact of emotions on shopping behavior during epidemic. What a business can do to protect customers","volume":"20","year":"2021","journal-title":"Journal of Consumer Behaviour"},{"key":"key2025040118572573800_ref069","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3411763.3451805","article-title":"\u2018Developers are responsible\u2019: what ad networks tell developers about privacy","year":"2021"},{"key":"key2025040118572573800_ref070","doi-asserted-by":"publisher","first-page":"11","DOI":"10.3389\/fdata.2019.00011","article-title":"A digital nudge to counter confirmation bias","volume":"2","year":"2019","journal-title":"Frontiers in Big Data"},{"key":"key2025040118572573800_ref071","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2022.121690","article-title":"Customer agility and big data analytics in new product context","volume":"180","year":"2022","journal-title":"Technological Forecasting and Social Change"},{"key":"key2025040118572573800_ref072","doi-asserted-by":"publisher","first-page":"4425","DOI":"10.1145\/3394171.3414692","article-title":"Helping users tackle algorithmic threats on social media: a multimedia research agenda","year":"2020"},{"key":"key2025040118572573800_ref073","doi-asserted-by":"publisher","first-page":"105","DOI":"10.1016\/j.copsyc.2019.08.025","article-title":"Cognitive biases, dark patterns, and the \u2018privacy paradox\u2019","volume":"31","year":"2020","journal-title":"Current Opinion in Psychology"},{"issue":"1-2","key":"key2025040118572573800_ref074","doi-asserted-by":"publisher","first-page":"921","DOI":"10.1007\/s10479-018-2994-9","article-title":"New retail versus traditional retail in e-commerce: channel establishment, price competition, and consumer recognition","volume":"291","year":"2020","journal-title":"Annals of Operations Research"},{"issue":"8","key":"key2025040118572573800_ref075","doi-asserted-by":"publisher","first-page":"542","DOI":"10.1007\/s10661-022-10088-7","article-title":"Application of grey model in influencing factors analysis and trend prediction of carbon emission in Shanxi Province","volume":"194","year":"2022","journal-title":"Environmental Monitoring and Assessment"},{"key":"key2025040118572573800_ref076","doi-asserted-by":"publisher","first-page":"370","DOI":"10.1145\/3386392.3399285","article-title":"Reflections on persuasive and digital nudging methods for cultural heritage","year":"2020"},{"issue":"6","key":"key2025040118572573800_ref077","doi-asserted-by":"publisher","first-page":"97","DOI":"10.1509\/jm.15.0413","article-title":"Marketing analytics for data-rich environments","volume":"80","year":"2016","journal-title":"Journal of Marketing"},{"key":"key2025040118572573800_ref078","doi-asserted-by":"publisher","first-page":"57","DOI":"10.1145\/3368860.3368865","article-title":"Opt out of privacy or \u2018go home\u2019 understanding reluctant privacy behaviours through the FoMO-centric design paradigm","year":"2019"},{"key":"key2025040118572573800_ref079","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3411764.3445104","article-title":"\u2018It\u2019s so difficult to sever that connection\u2019: the role of FoMO in users\u2019 reluctant privacy behaviours","year":"2021"},{"key":"key2025040118572573800_ref080","unstructured":"Zagal, J.P., Bj\u00f6rk, S. and Lewis, C. (2013), \u201cDark patterns in the design of games\u201d, in Foundations of Digital Games 2013."},{"key":"key2025040118572573800_ref081","unstructured":"Brignull, H. (2023), \u201cDeceptive patterns \u2013 types of deceptive pattern\u201d, [WWW Document], available at: https:\/\/www.deceptive.design\/types (accessed 5 October 2023)."}],"container-title":["Journal of Enterprise Information Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-08-2024-0409\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JEIM-08-2024-0409\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:31:56Z","timestamp":1753396316000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jeim\/article\/38\/3\/821-848\/1245452"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,2,25]]},"references-count":82,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2025,2,25]]},"published-print":{"date-parts":[[2025,4,3]]}},"alternative-id":["10.1108\/JEIM-08-2024-0409"],"URL":"https:\/\/doi.org\/10.1108\/jeim-08-2024-0409","relation":{},"ISSN":["1741-0398","1758-7409"],"issn-type":[{"value":"1741-0398","type":"print"},{"value":"1758-7409","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,2,25]]}}}