{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,9]],"date-time":"2026-06-09T07:24:35Z","timestamp":1780989875765,"version":"3.54.1"},"reference-count":58,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2021,7,8]],"date-time":"2021-07-08T00:00:00Z","timestamp":1625702400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2022,3,11]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>Communities of Practice (CoPs) are increasingly being created to facilitate knowledge mobilization in organizations. This paper aims to elucidate an underexplored aspect of participation in mandated CoPs \u2013 identity reconciliation. Specifically, the authors explore how actors reconcile their existing identities with becoming members of new knowledge mobilization CoPs.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>The authors conducted a longitudinal qualitative case study over a 12-month period to explore identity reconciliation practices during the formation of the \u201cED CoP\u201d \u2013 mandated by policymakers to mobilize knowledge between process improvement advisors and clinicians from various hospitals. Observation and interviews allowed us to uncover \u201cfront stage\u201d and \u201cbackstage\u201d practices of identity reconciliation.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The findings reveal two key unexpected modes of identity reconciliation \u2013 \u201cdistancing\u201d and \u201cperipheral lurking\u201d. These modes resulted in different trajectories of participation of two of the key participant groups \u2013 \u201cveteran\u201d improvement advisors and \u201cveteran\u201d clinicians.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>Different modes of identity reconciliation of different participants impact the formation of CoPs and how knowledge mobilization occurs within them. This paper offers a sensitizing lens for practitioners creating CoPs which enhances awareness of hidden identity practices, and recommendations to enable practitioners to effectively facilitate CoP formation.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This study suggests that identity reconciliation is an integral aspect of CoP formation, and essential for knowledge mobilization within CoPs. Whereas studies on CoPs in the knowledge management literature have mostly assumed that collaboration produces beneficial knowledge mobilization outcomes, the findings build a more nuanced picture of the processes involved in producing these outcomes.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-02-2021-0130","type":"journal-article","created":{"date-parts":[[2021,7,8]],"date-time":"2021-07-08T11:56:25Z","timestamp":1625745385000},"page":"763-780","source":"Crossref","is-referenced-by-count":9,"title":["Identity reconciliation and knowledge mobilization in a mandated community of practice"],"prefix":"10.1108","volume":"26","author":[{"given":"Adamina","family":"Ivcovici","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ian","family":"McLoughlin","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Alka","family":"Nand","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Ananya","family":"Bhattacharya","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2021,7,8]]},"reference":[{"issue":"4","key":"key2022031008212811100_ref001","doi-asserted-by":"crossref","first-page":"731","DOI":"10.1108\/JKM-12-2015-0494","article-title":"Communities of practice as an initiative for knowledge sharing in business organisations: a literature review","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"key2022031008212811100_ref002","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1080\/20479700.2017.1401287","article-title":"Learning through networking in healthcare and welfare: the use of a breakthrough collaborative in the Swedish context","volume":"13","year":"2020","journal-title":"International Journal of Healthcare Management"},{"issue":"4","key":"key2022031008212811100_ref003","doi-asserted-by":"crossref","first-page":"643","DOI":"10.1111\/1467-9299.00322","article-title":"Knowledge management and communities of practice in the private sector: lessons for modernizing the national health service in England and Wales","volume":"80","year":"2002","journal-title":"Public Administration"},{"key":"key2022031008212811100_ref004","volume-title":"Managing Modern Healthcare: Knowledge, Networks and Practice","year":"2017"},{"key":"key2022031008212811100_ref005","article-title":"From cooperation to competition: an interaction-based contingency theory of communities of practice","year":"2020","journal-title":"Journal of Knowledge Management"},{"key":"key2022031008212811100_ref006","volume-title":"Business Research Methods","year":"2015","edition":"4th ed"},{"key":"key2022031008212811100_ref007","doi-asserted-by":"crossref","first-page":"S132","DOI":"10.1111\/1467-8551.12028","article-title":"The knowledge brokering role of the hybrid middle level manager: the case of healthcare","volume":"24","year":"2013","journal-title":"British Journal of Management"},{"issue":"3","key":"key2022031008212811100_ref008","doi-asserted-by":"crossref","first-page":"283","DOI":"10.1287\/orsc.14.3.283.15167","article-title":"Re-embedding situatedness: the importance of power relations in learning theory","volume":"14","year":"2003","journal-title":"Organization Science"},{"issue":"4","key":"key2022031008212811100_ref009","doi-asserted-by":"crossref","first-page":"381","DOI":"10.1287\/orsc.10.4.381","article-title":"Bridging epistemologies: the generative dance between organizational knowledge and organizational knowing","volume":"10","year":"1999","journal-title":"Organization Science"},{"issue":"3","key":"key2022031008212811100_ref010","doi-asserted-by":"crossref","first-page":"73","DOI":"10.1108\/13673270910962888","article-title":"Designing and managing business communities of practice","volume":"13","year":"2009","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2022031008212811100_ref011","first-page":"527","article-title":"What are communities of practice? 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