{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,19]],"date-time":"2026-03-19T23:54:23Z","timestamp":1773964463229,"version":"3.50.1"},"reference-count":80,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2020,8,3]],"date-time":"2020-08-03T00:00:00Z","timestamp":1596412800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2021,6,21]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to investigate the use of knowledge transfer (KT) mechanisms in a franchise network.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study uses qualitative and grounded theory techniques to collect and analyze data from a franchise network based in Africa. This approach enables the triangulation of data from different sources including field visits, observation, interviews and company reports.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The findings suggest that training is the most preferred mechanisms for transferring localized knowledge. The results highlight the importance of identifying franchisees\u2019 training needs for transferring relevant knowledge according to experience and market profile of franchisees. Additionally, a collaborative environment within the network facilitates the sharing of best practices.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>Data\/insight from Africa in this study provides both theoretical and practical implications. Propositions presented can help advance KT and franchise research.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Franchising and knowledge management research in emerging markets especially in Africa is rare. This paper provides valuable insights for understanding KT practices in the African franchise market.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jkm-03-2020-0195","type":"journal-article","created":{"date-parts":[[2020,8,3]],"date-time":"2020-08-03T07:49:48Z","timestamp":1596440988000},"page":"1006-1026","source":"Crossref","is-referenced-by-count":14,"title":["Knowledge transfer mechanisms in franchise network"],"prefix":"10.1108","volume":"25","author":[{"given":"Judith Jacob","family":"Iddy","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2020,8,3]]},"reference":[{"issue":"1","key":"key2021070714491401600_ref001","doi-asserted-by":"crossref","first-page":"66","DOI":"10.1016\/j.ibusrev.2014.06.015","article-title":"Knowledge transfer and cross-border acquisition performance: the impact of cultural distance and employee retention","volume":"25","year":"2016","journal-title":"International Business 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