{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T07:19:08Z","timestamp":1781075948939,"version":"3.54.1"},"reference-count":65,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2023,7,20]],"date-time":"2023-07-20T00:00:00Z","timestamp":1689811200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2024,3,18]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>This paper conceptually aims to discuss the dual role of knowledge management (KM) and technological innovation, which brings about innovations, although it can be limited by psychological and emotional ownership.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This study examines the real impact of the paper on KM and technological innovation in family small to medium enterprises (FSMEs). This is a unique context affected by psychological and emotional ownership. However, COVID-19 has forced FSMEs to consider new strategies and practices to preserve their competitive advantage.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>In this scenario, knowledge exchange, knowledge absorption and technology adoption appear relevant to the innovation process. This study offers a framework for how the duality of KM and technological innovation affects innovation.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>Although extant research has explored technological innovation outcomes, a literature review reveals that accumulated studies on the drivers of technological innovation and KM in the context of FSMEs require further inquiry. Family members\u2019 emotional ownership may foster KM because identification with organizational goals enhances individuals\u2019 willingness to access and share information and stimulates new products and technological development.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-04-2023-0281","type":"journal-article","created":{"date-parts":[[2023,7,20]],"date-time":"2023-07-20T00:52:19Z","timestamp":1689814339000},"page":"789-798","source":"Crossref","is-referenced-by-count":44,"title":["Knowledge management and technological innovation in family SMEs context"],"prefix":"10.1108","volume":"28","author":[{"given":"Veronica","family":"Scuotto","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Simona","family":"Alfiero","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Maria Teresa","family":"Cuomo","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Filippo","family":"Monge","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2023,7,20]]},"reference":[{"issue":"1","key":"key2024031412261704800_ref0100","doi-asserted-by":"crossref","first-page":"20","DOI":"10.2307\/258189","article-title":"Social identity theory and the organization","volume":"14","year":"1989","journal-title":"Academy of management review"},{"issue":"3","key":"key2024031412261704800_ref0200","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1177\/08944865030160030601","article-title":"Family businesses\u2019 contribution to the US economy: a closer look","volume":"16","year":"2003","journal-title":"Family business review"},{"issue":"3","key":"key2024031412261704800_ref001","doi-asserted-by":"publisher","first-page":"229","DOI":"10.1111\/j.1741-6248.2007.00098.x","article-title":"The family climate scales - development of a new measure for use in family business research","volume":"20","year":"2007","journal-title":"Family Business Review"},{"issue":"4","key":"key2024031412261704800_ref002","doi-asserted-by":"publisher","first-page":"374","DOI":"10.1177\/0894486511432471","article-title":"Emotional ownership: the next generation\u2019s relationship with the family firm","volume":"25","year":"2012","journal-title":"Family Business Review"},{"key":"key2024031412261704800_ref003","first-page":"1","article-title":"Understanding small family business succession in a knowledge management","volume":"9","year":"2011","journal-title":"IUP Journal of Knowledge Management"},{"issue":"4","key":"key2024031412261704800_ref004","doi-asserted-by":"publisher","first-page":"588","DOI":"10.1111\/jpim.12428","article-title":"Family influence and R&D spending in Dutch manufacturing SMEs: the role of identity and socioemotional decision considerations","volume":"35","year":"2018","journal-title":"Journal of Product Innovation Management"},{"issue":"2","key":"key2024031412261704800_ref005","doi-asserted-by":"publisher","first-page":"198","DOI":"10.1108\/13552551211204229","article-title":"Strategic innovation and new product development in family firms: an empirically grounded theoretical framework","volume":"18","year":"2012","journal-title":"International Journal of Entrepreneurial Behavior & Research"},{"issue":"3","key":"key2024031412261704800_ref006","doi-asserted-by":"publisher","first-page":"384","DOI":"10.1111\/jpim.12206","article-title":"A note on family influence and the adoption of discontinuous technologies in family firms","volume":"32","year":"2015","journal-title":"Journal of Product Innovation Management"},{"key":"key2024031412261704800_ref0900","first-page":"128","article-title":"Absorptive capacity: a new perspective on learning and innovation","year":"1990","journal-title":"Administrative science quarterly"},{"issue":"5","key":"key2024031412261704800_ref007","doi-asserted-by":"publisher","first-page":"639","DOI":"10.1108\/JKM-12-2012-0394","article-title":"Understanding and managing knowledge loss","volume":"17","year":"2013","journal-title":"Journal of Knowledge Management"},{"key":"key2024031412261704800_ref008","doi-asserted-by":"crossref","first-page":"293","DOI":"10.1016\/j.jbusres.2017.12.041","article-title":"Governance as a source of family firm heterogeneity","volume":"84","year":"2018","journal-title":"Journal of Business Research"},{"issue":"4","key":"key2024031412261704800_ref009","doi-asserted-by":"publisher","first-page":"386","DOI":"10.1177\/0894486518803422","article-title":"Advancing family business research: the promise of microfoundations","volume":"31","year":"2018","journal-title":"Family Business Review"},{"issue":"1","key":"key2024031412261704800_ref010","doi-asserted-by":"publisher","first-page":"10","DOI":"10.1177\/0894486512466258","article-title":"Research on technological innovation in family firms: present debates and future directions","volume":"26","year":"2013","journal-title":"Family Business Review"},{"issue":"1","key":"key2024031412261704800_ref011","doi-asserted-by":"crossref","first-page":"20","DOI":"10.1177\/1042258719839712","article-title":"Managing the tradition and innovation paradox in family firms: a family imprinting perspective","volume":"44","year":"2020","journal-title":"Entrepreneurship Theory and Practice"},{"issue":"1","key":"key2024031412261704800_ref01500","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1177\/0275074009355943","article-title":"Empowering public sector employees to improve performance: does it work?","volume":"41","year":"2011","journal-title":"The American Review of Public Administration"},{"issue":"4","key":"key2024031412261704800_ref012","doi-asserted-by":"publisher","first-page":"299","DOI":"10.1111\/j.1467-8551.2007.00547.x","article-title":"The effects of transformational leadership on organizational performance through knowledge and innovation","volume":"19","year":"2008","journal-title":"British Journal of Management"},{"issue":"2","key":"key2024031412261704800_ref013","doi-asserted-by":"crossref","first-page":"326","DOI":"10.1108\/JKM-09-2020-0701","article-title":"Knowledge management in family business succession: current trends and future directions","volume":"26","year":"2022","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2024031412261704800_ref014","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1016\/j.jfbs.2019.100315","article-title":"Commentary on \u2018unlocking innovation potential\u2019: a typology of family business innovation postures and the critical role of the family system","volume":"10","year":"2019","journal-title":"Journal of Family Business Strategy"},{"issue":"3","key":"key2024031412261704800_ref01900","doi-asserted-by":"crossref","first-page":"114","DOI":"10.2307\/41166664","article-title":"The resource-based theory of competitive advantage: implications for strategy formulation","volume":"33","year":"1991","journal-title":"California management review"},{"issue":"2","key":"key2024031412261704800_ref02000","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1016\/j.hrmr.2010.09.004","article-title":"Performance management and employee engagement","volume":"21","year":"2011","journal-title":"Human resource management review"},{"issue":"2","key":"key2024031412261704800_ref02100","doi-asserted-by":"crossref","first-page":"270","DOI":"10.1037\/0022-3514.59.2.270","article-title":"Love and work: an attachment-theoretical perspective","volume":"59","year":"1990","journal-title":"Journal of Personality and social Psychology"},{"issue":"1","key":"key2024031412261704800_ref015","doi-asserted-by":"publisher","first-page":"56","DOI":"10.1016\/j.obhdp.2004.09.002","article-title":"Knowledge transfer between groups via personnel rotation: effects of social identity and knowledge quality","volume":"96","year":"2005","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"3","key":"key2024031412261704800_ref016","article-title":"Intellectual capital in society 5.0 by the lens of the knowledge creation theory","volume":"22","year":"2021","journal-title":"Journal of Intellectual Capital"},{"issue":"2","key":"key2024031412261704800_ref017","doi-asserted-by":"publisher","first-page":"160","DOI":"10.1177\/1326365X20970424","article-title":"\u2018I am perfectly imperfect because I am a media professional\u2019: asserting the association between media consumption attitude, emotional ownership and personal well-being","volume":"30","year":"2020","journal-title":"Asia Pacific Media Educator"},{"issue":"7","key":"key2024031412261704800_ref018","doi-asserted-by":"crossref","first-page":"1732","DOI":"10.1108\/JKM-01-2021-0050","article-title":"The innovation ecosystem in rural tourism and hospitality \u2013 a systematic review of innovation in rural tourism","volume":"26","year":"2022","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2024031412261704800_ref019","doi-asserted-by":"publisher","DOI":"10.1177\/0894486520912879","article-title":"Does knowing \u2018who knows what\u2019 matter for family firm innovation? Insights from transactive memory system theory","volume":"34","year":"2020","journal-title":"Family Business Review"},{"issue":"3","key":"key2024031412261704800_ref020","doi-asserted-by":"publisher","first-page":"270","DOI":"10.1108\/MRJIAM-01-2018-0803","article-title":"Technological innovation and socioemotional wealth in family firm research: literature review and proposal of a conceptual framework","volume":"16","year":"2018","journal-title":"Management Research: Journal of the Iberoamerican Academy of Management"},{"issue":"2","key":"key2024031412261704800_ref02800","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1111\/j.1350-4126.2005.00108.x","article-title":"Attachment theory and emotions in close relationships: exploring the attachment\u2010related dynamics of emotional reactions to relational events","volume":"12","year":"2005","journal-title":"Personal relationships"},{"issue":"1","key":"key2024031412261704800_ref02900","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1177\/0265407509105518","article-title":"An attachment and behavioral systems perspective on social support","volume":"26","year":"2009","journal-title":"Journal of social and personal relationships"},{"issue":"3","key":"key2024031412261704800_ref021","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1504\/IJKMS.2019.101491","article-title":"Study of knowledge management models and their relevance in organisations","volume":"10","year":"2019","journal-title":"International Journal of Knowledge Management Studies"},{"issue":"3","key":"key2024031412261704800_ref03100","doi-asserted-by":"crossref","first-page":"313","DOI":"10.1108\/14601061011060148","article-title":"The link between non\u2010technological innovations and technological innovation","volume":"13","year":"2010","journal-title":"European Journal of Innovation Management"},{"key":"key2024031412261704800_ref023","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1057\/9780230594227_3","article-title":"The shape of things to come \u2013 emotional ownership and the next generation in the family firm","year":"2008","journal-title":"Family Values and Value Creation"},{"issue":"2","key":"key2024031412261704800_ref024","doi-asserted-by":"publisher","first-page":"382","DOI":"10.1111\/jsbm.12075","article-title":"Understanding the innovation behavior of family firms","volume":"53","year":"2015","journal-title":"Journal of Small Business Management"},{"issue":"5","key":"key2024031412261704800_ref03400","doi-asserted-by":"crossref","first-page":"1245","DOI":"10.2307\/256998","article-title":"Is slack good or bad for innovation?","volume":"39","year":"1996","journal-title":"Academy of management Journal"},{"issue":"5","key":"key2024031412261704800_ref03500","doi-asserted-by":"crossref","first-page":"453","DOI":"10.1080\/09537325.2012.674668","article-title":"The impact of old technologies on innovation: the case of the US biotechnology industry","volume":"24","year":"2012","journal-title":"Technology Analysis & Strategic Management"},{"issue":"1","key":"key2024031412261704800_ref025","doi-asserted-by":"publisher","first-page":"84","DOI":"10.1037\/1089-2680.7.1.84","article-title":"The state of psychological ownership: integrating and extending a century of research","volume":"7","year":"2003","journal-title":"Review of General Psychology"},{"issue":"1","key":"key2024031412261704800_ref026","doi-asserted-by":"publisher","first-page":"277","DOI":"10.1016\/j.ijinfomgt.2017.09.006","article-title":"Engaging in knowledge exchange: the instrumental psychological ownership in open innovation communities","volume":"38","year":"2018","journal-title":"International Journal of Information Management"},{"issue":"4","key":"key2024031412261704800_ref027","doi-asserted-by":"publisher","first-page":"100246","DOI":"10.1016\/j.jfbs.2018.03.001","article-title":"Psychological ownership as a driving factor of innovation in older family firms","volume":"10","year":"2019","journal-title":"Journal of Family Business Strategy"},{"issue":"1","key":"key2024031412261704800_ref03900","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1037\/a0020372","article-title":"Attachment at (not to) work: applying attachment theory to explain individual behavior in organizations","volume":"96","year":"2011","journal-title":"Journal of applied psychology"},{"issue":"4","key":"key2024031412261704800_ref04000","doi-asserted-by":"crossref","first-page":"339","DOI":"10.1111\/1540-8520.t01-1-00013","article-title":"Managing resources: linking unique resources, management, and wealth creation in family firms","volume":"27","year":"2003","journal-title":"Entrepreneurship theory and practice"},{"issue":"4","key":"key2024031412261704800_ref028","doi-asserted-by":"publisher","first-page":"311","DOI":"10.1108\/13673270110411733","article-title":"The role of tacit and explicit knowledge in the workplace","volume":"5","year":"2001","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2024031412261704800_ref04200","doi-asserted-by":"crossref","first-page":"867","DOI":"10.1177\/1042258721998946","article-title":"Family influence and digital business model innovation: the enabling role of dynamic capabilities","volume":"45","year":"2021","journal-title":"Entrepreneurship Theory and Practice"},{"issue":"2","key":"key2024031412261704800_ref029","first-page":"291","article-title":"Knowledge management in family firms: a systematic review, integrated insights and future research opportunities","volume":"26","year":"2022","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2024031412261704800_ref030","doi-asserted-by":"publisher","first-page":"75","DOI":"10.5465\/254712","article-title":"The process of technological innovation within the firm","volume":"14","year":"1971","journal-title":"Academy of Management Journal"},{"issue":"1","key":"key2024031412261704800_ref04500","doi-asserted-by":"crossref","first-page":"180","DOI":"10.1016\/j.respol.2018.08.007","article-title":"Knowledge integration in the shadow of tacit spillovers: Empirical evidence from US R&D labs","volume":"48","year":"2019","journal-title":"Research policy"},{"issue":"1","key":"key2024031412261704800_ref031","doi-asserted-by":"publisher","first-page":"201","DOI":"10.1007\/s11187-017-9884-4","article-title":"Driving factors of innovation in family and non-family SMEs","volume":"50","year":"2018","journal-title":"Small Business Economics"},{"issue":"4","key":"key2024031412261704800_ref032","article-title":"Integrating talent and knowledge management: where are the benefits?","volume":"15","year":"2011","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2024031412261704800_ref033","doi-asserted-by":"crossref","first-page":"116","DOI":"10.1016\/j.jfbs.2013.12.002","article-title":"A comparative study of CB-SEM and PLS-SEM for theory development in family firm research","volume":"5","year":"2014","journal-title":"Journal of Family Business Strategy"},{"issue":"1","key":"key2024031412261704800_ref034","doi-asserted-by":"publisher","first-page":"81","DOI":"10.1111\/j.1540-5885.2010.00782.x","article-title":"The vital role of problem-solving competence in new product success","volume":"28","year":"2011","journal-title":"Journal of Product Innovation Management"},{"issue":"1\/2","key":"key2024031412261704800_ref035","doi-asserted-by":"publisher","first-page":"3","DOI":"10.2307\/3333824","article-title":"Attachment theory: retrospect and prospect","volume":"50","year":"1985","journal-title":"Monographs of the Society for Research in Child Development"},{"issue":"1","key":"key2024031412261704800_ref036","doi-asserted-by":"crossref","first-page":"100739","DOI":"10.1016\/j.intman.2020.100739","article-title":"Strategic agility and international joint ventures: the willingness-ability paradox of family firms","volume":"27","year":"2021","journal-title":"Journal of International Management"},{"key":"key2024031412261704800_ref037","volume-title":"Knowledge and the Family Business","year":"2010"},{"issue":"2","key":"key2024031412261704800_ref038","doi-asserted-by":"publisher","first-page":"110","DOI":"10.1016\/S0737-6782(01)00132-1","article-title":"A critical look at technological innovation typology and innovativeness terminology: a literature review","volume":"19","year":"2002","journal-title":"Journal of Product Innovation Management"},{"issue":"2","key":"key2024031412261704800_ref039","article-title":"The psychological foundations of management in family firms: experiences, emotions and memories","volume":"34","year":"2021","journal-title":"Family Business Review"},{"issue":"2","key":"key2024031412261704800_ref040","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1177\/0894486512470841","article-title":"Is nepotism good or bad? Types of nepotism and implications for knowledge management","volume":"26","year":"2013","journal-title":"Family Business Review"},{"issue":"8","key":"key2024031412261704800_ref041","doi-asserted-by":"publisher","first-page":"1019","DOI":"10.1108\/JMP-11-2013-0359","article-title":"Organizational identification, work engagement, and job satisfaction","volume":"30","year":"2015","journal-title":"Journal of Managerial Psychology"},{"issue":"4","key":"key2024031412261704800_ref042","doi-asserted-by":"crossref","first-page":"1143","DOI":"10.2307\/259167","article-title":"Innovation speed: a conceptual model of context, antecedents, and outcomes author (s): eric H. Kessler and alok K. Chakrabarti source: the academy of management review","volume":"21","year":"1996","journal-title":"The Acadamy of Management Review"},{"issue":"3","key":"key2024031412261704800_ref043","doi-asserted-by":"publisher","first-page":"166","DOI":"10.1108\/03090590710739250","article-title":"A review of social identity theory with implications for training and development","volume":"31","year":"2007","journal-title":"Journal of European Industrial Training"},{"issue":"6","key":"key2024031412261704800_ref044","doi-asserted-by":"publisher","first-page":"1257","DOI":"10.1108\/BPMJ-05-2014-0039","article-title":"Knowledge acquisition and product innovation flexibility in SMEs","volume":"21","year":"2015","journal-title":"Business Process Management Journal"},{"issue":"3","key":"key2024031412261704800_ref045","doi-asserted-by":"publisher","first-page":"319","DOI":"10.1111\/jpim.12202","article-title":"The impact of family ownership, management, and governance on innovation","volume":"32","year":"2015","journal-title":"Journal of Product Innovation Management"},{"key":"key2024031412261704800_ref046","doi-asserted-by":"crossref","first-page":"312","DOI":"10.1016\/j.jbusres.2017.08.014","article-title":"Psychological ownershio, knowledge sharing, and entrepreneurial orientation in family firms: the moderating role of governance hetrogeneity","volume":"84","year":"2018","journal-title":"Journal of Business Research"},{"issue":"4","key":"key2024031412261704800_ref047","doi-asserted-by":"crossref","first-page":"469","DOI":"10.1504\/EJIM.2017.085586","article-title":"Entrepreneurial settings within global family firms: research perspectives from cross-cultural knowledge management studies","volume":"11","year":"2017","journal-title":"European J. of International Management"},{"issue":"3","key":"key2024031412261704800_ref048","first-page":"224","article-title":"Identity theory and social identity theory author (s): Jan E. Stets and Peter J. Burke","volume":"63","year":"2010","journal-title":"Social Psychology Quarterly"},{"issue":"6","key":"key2024031412261704800_ref049","doi-asserted-by":"crossref","first-page":"639","DOI":"10.1016\/0305-0483(75)90068-7","volume":"3","year":"1975","journal-title":"Omega"},{"issue":"2","key":"key2024031412261704800_ref050","doi-asserted-by":"publisher","first-page":"229","DOI":"10.1111\/j.1540-6520.2011.00466.x","article-title":"Why do family firms strive for nonfinancial goals? An organizational identity perspective","volume":"37","year":"2013","journal-title":"Entrepreneurship Theory and Practice"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-04-2023-0281\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-04-2023-0281\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:26:14Z","timestamp":1753395974000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/28\/3\/789-798\/1212398"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,7,20]]},"references-count":65,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2023,7,20]]},"published-print":{"date-parts":[[2024,3,18]]}},"alternative-id":["10.1108\/JKM-04-2023-0281"],"URL":"https:\/\/doi.org\/10.1108\/jkm-04-2023-0281","relation":{},"ISSN":["1367-3270","1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"},{"value":"1367-3270","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,7,20]]}}}