{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,3]],"date-time":"2026-03-03T16:31:38Z","timestamp":1772555498629,"version":"3.50.1"},"reference-count":191,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2020,11,11]],"date-time":"2020-11-11T00:00:00Z","timestamp":1605052800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2021,6,21]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This paper combines the literature on knowledge transfer and that on organizational behavior to analyze how perceived empowerment and perceived engagement affect knowledge transfer offices\u2019 (KTOs\u2019) performance, measured in terms of the number of license agreements.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The authors measured the cognitions which constitute perceived empowerment and perceived engagement through a survey sent to Italian KTOs\u2019 professionals. The authors performed \u201cfuzzy set qualitative analysis\u201d to investigate if this cognition, together or in isolation, may influence KTOs\u2019 management performance, measured by the number of license agreements.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results highlight the role of individual cognitions in influencing KTOs\u2019 performance. Furthermore, an important finding from the analysis of the main configurations is that the co-presence of perceived engagement and perceived empowerment leads to more license agreements only in the presence of specific individual cognitions. More precisely, the level of organizational citizenship behavior, the degree to which an individual influences results at work (degree of impact) and the value of a work goal (degree of meaning) are the cognitions which lead to a higher number of license agreements.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Despite the growing interest in the investigation of the determinants of KTOs\u2019 performance, a relevant research gap still concerns the explanation of KTOs\u2019 performance considering individual cognitions such as attitudes, norms, perceived behavioral control and intentions. This study looks at the combined effect of the individual cognition of perceived engagement and perceived empowerment on KTOs\u2019 performances.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jkm-05-2020-0388","type":"journal-article","created":{"date-parts":[[2020,11,10]],"date-time":"2020-11-10T03:25:26Z","timestamp":1604978726000},"page":"1081-1104","source":"Crossref","is-referenced-by-count":18,"title":["Empowered or engaged employees? A fuzzy set analysis on knowledge transfer professionals"],"prefix":"10.1108","volume":"25","author":[{"given":"Valentina","family":"Cucino","sequence":"first","affiliation":[]},{"given":"Nicola","family":"Del Sarto","sequence":"additional","affiliation":[]},{"given":"Alberto","family":"Di Minin","sequence":"additional","affiliation":[]},{"given":"Andrea","family":"Piccaluga","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2020,11,11]]},"reference":[{"issue":"6","key":"key2021070714491796900_ref01a","doi-asserted-by":"crossref","first-page":"489","DOI":"10.1002\/mde.1413","article-title":"Building micro\u2010foundations for the routines, capabilities, and performance links","volume":"29","year":"2008","journal-title":"Managerial and Decision Economics"},{"key":"key2021070714491796900_ref001","doi-asserted-by":"crossref","first-page":"287","DOI":"10.1016\/j.jbusres.2018.01.036","article-title":"Examining the influence of corporate website favorability on corporate image and corporate reputation: findings from fsQCA","volume":"89","year":"2018","journal-title":"Journal of Business Research"},{"issue":"5","key":"key2021070714491796900_ref002","doi-asserted-by":"crossref","first-page":"1120","DOI":"10.1108\/JKM-10-2016-0435","article-title":"Verifying relationship of knowledge management initiatives and the empowerment of human resources","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2021070714491796900_ref003","doi-asserted-by":"crossref","first-page":"205","DOI":"10.5172\/impp.2013.15.2.205","article-title":"University entrepreneurship in South Africa: developments in technology transfer practices","volume":"15","year":"2013","journal-title":"Innovation"},{"issue":"6","key":"key2021070714491796900_ref004","doi-asserted-by":"crossref","first-page":"839","DOI":"10.1002\/hrm.21512","article-title":"The relationship between line manager behavior, perceived HRM practices, and individual performance: examining the mediating role of engagement","volume":"52","year":"2013","journal-title":"Human Resource Management"},{"issue":"4","key":"key2021070714491796900_ref005","doi-asserted-by":"crossref","first-page":"382","DOI":"10.1007\/s10961-011-9241-8","article-title":"Technology transfer offices and academic spin-off creation: the case of Italy","volume":"38","year":"2013","journal-title":"The Journal of Technology Transfer"},{"issue":"1","key":"key2021070714491796900_ref04a","doi-asserted-by":"crossref","first-page":"99","DOI":"10.1177\/014920630302900107","article-title":"The role of perceived organizational support and supportive human resource practices in the turnover process","volume":"29","year":"2003","journal-title":"Journal of Management"},{"issue":"1\/2","key":"key2021070714491796900_ref006","first-page":"5","article-title":"Decade of perspective: a vision for the technology transfer profession","volume":"21","year":"1996","journal-title":"The Journal of Technology Transfer"},{"issue":"5","key":"key2021070714491796900_ref007","doi-asserted-by":"crossref","first-page":"306","DOI":"10.1016\/j.technovation.2006.10.003","article-title":"Measuring the efficiency of university technology transfer","volume":"27","year":"2007","journal-title":"Technovation"},{"issue":"3","key":"key2021070714491796900_ref008","doi-asserted-by":"crossref","first-page":"308","DOI":"10.1108\/IJPPM-01-2013-0008","article-title":"Determinants of employee engagement and their impact on employee performance","volume":"63","year":"2014","journal-title":"International Journal of Productivity and Performance Management"},{"issue":"2","key":"key2021070714491796900_ref011a","doi-asserted-by":"crossref","first-page":"207","DOI":"10.1016\/0749-5978(89)90051-4","article-title":"The experience of powerlessness in organizations","volume":"43","year":"1989","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"3\/4","key":"key2021070714491796900_ref009","first-page":"304","article-title":"Empowerment in marketing: synthesis, critical review, and agenda for future research","volume":"9","year":"2019","journal-title":"AMS Review"},{"key":"key2021070714491796900_ref010","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1016\/j.technovation.2018.05.003","article-title":"University technology transfer office business models: one size does not fit all","volume":"76\/77","year":"2018","journal-title":"Technovation"},{"issue":"4","key":"key2021070714491796900_ref011","doi-asserted-by":"crossref","first-page":"941","DOI":"10.1108\/JKM-10-2019-0580","article-title":"Knowledge and capabilities for products\/services development: the UK spin-off firms context","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"key":"key2021070714491796900_ref012","volume-title":"Social Foundations of Thought and Action: A Social Cognitive Theory","year":"1986"},{"key":"key2021070714491796900_ref013","article-title":"An agentic perspective on positive psychology","volume-title":"The Science of Human Flourishing","year":"2007"},{"issue":"1","key":"key2021070714491796900_ref017a","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1037\/0021-9010.88.1.87","article-title":"Negative self-efficacy and goal effects revisited","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"issue":"10","key":"key2021070714491796900_ref014","doi-asserted-by":"crossref","first-page":"1837","DOI":"10.1016\/j.respol.2008.07.007","article-title":"Analysing knowledge transfer channels between universities and industry: to what degree do sectors also matter?","volume":"37","year":"2008","journal-title":"Research Policy"},{"key":"key2021070714491796900_ref015","unstructured":"Belenzon, S. and Schankerman, M. (2007), \u201cHarnessing success: determinants of university technology licensing performance\u201d, CEPR Discussion Paper, No. 6120."},{"issue":"1","key":"key2021070714491796900_ref016","doi-asserted-by":"crossref","first-page":"175","DOI":"10.1007\/s10961-005-5029-z","article-title":"Entrepreneurial universities and technology transfer: a conceptual framework for understanding knowledge-based economic development","volume":"31","year":"2006","journal-title":"The Journal of Technology Transfer"},{"issue":"1","key":"key2021070714491796900_ref017","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1287\/orsc.1070.0295","article-title":"Academic entrepreneurs: organizational change at the individual level","volume":"19","year":"2008","journal-title":"Organization Science"},{"issue":"1\/2","key":"key2021070714491796900_ref018","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1023\/A:1007828026904","article-title":"Organizational structure as a determinant of academic patent and licensing behavior: an exploratory study of Duke, Johns Hopkins, and Pennsylvania State Universities","volume":"26","year":"2001","journal-title":"The Journal of Technology Transfer"},{"issue":"4","key":"key2021070714491796900_ref019","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1080\/13678860500356101","article-title":"The power of psychological empowerment as an antecedent to organizational commitment in Indian managers","volume":"8","year":"2005","journal-title":"Human Resource Development International"},{"key":"key2021070714491796900_ref020","volume-title":"La Sfida Del Trasferimento Tecnologico: Le Universit\u00e0 Italiane si Raccontano","year":"2012"},{"issue":"6","key":"key2021070714491796900_ref021","doi-asserted-by":"crossref","first-page":"1384","DOI":"10.1108\/JKM-11-2016-0509","article-title":"Managing knowledge in open innovation processes: an intellectual property perspective","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2021070714491796900_ref022","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1080\/09537325.2014.1002464","article-title":"Factors affecting technology transfer offices\u2019 performance in the Italian food context","volume":"27","year":"2015","journal-title":"Technology Analysis & Strategic Management"},{"issue":"3","key":"key2021070714491796900_ref023","first-page":"9","article-title":"The empowerment of service workers: what, why, how, and when","volume":"33","year":"1992","journal-title":"Sloan Management Review"},{"issue":"1","key":"key2021070714491796900_ref024","doi-asserted-by":"crossref","first-page":"132","DOI":"10.1007\/s10961-014-9384-5","article-title":"Organizational structures of knowledge transfer offices: an analysis of the world\u2019s top-ranked universities","volume":"41","year":"2016","journal-title":"The Journal of Technology Transfer"},{"issue":"2","key":"key2021070714491796900_ref0183a","doi-asserted-by":"crossref","first-page":"232","DOI":"10.1037\/0021-9010.71.2.232","article-title":"A cumulative study of the effectiveness of managerial training","volume":"71","year":"1986","journal-title":"Journal of Applied Psychology"},{"issue":"1","key":"key2021070714491796900_ref025","doi-asserted-by":"crossref","first-page":"54","DOI":"10.1108\/02683940810849666","article-title":"Perceived organizational support and performance","volume":"23","year":"2008","journal-title":"Journal of Managerial Psychology"},{"issue":"3","key":"key2021070714491796900_ref026","doi-asserted-by":"crossref","first-page":"621","DOI":"10.1108\/JKM-07-2017-0309","article-title":"How strategic knowledge management drives intellectual capital to superior innovation and market performance","volume":"22","year":"2018","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2021070714491796900_ref031a","doi-asserted-by":"crossref","first-page":"33","DOI":"10.1177\/107179190200900103","article-title":"Organizational and leadership virtues and the role of forgiveness","volume":"9","year":"2002","journal-title":"Journal of Leadership & Organizational Studies"},{"key":"key2021070714491796900_ref027","doi-asserted-by":"publisher","DOI":"10.2760\/907762_JRC120716","article-title":"Knowledge transfer metrics. Towards a European-wide set of harmonised indicators","volume-title":"EUR 30218 EN","year":"2020"},{"issue":"2","key":"key2021070714491796900_ref033a","doi-asserted-by":"crossref","first-page":"367","DOI":"10.1016\/j.jvb.2011.03.009","article-title":"Linking calling orientations to organizational attachment via organizational instrumentality","volume":"79","year":"2011","journal-title":"Journal of Vocational Behavior"},{"issue":"1\/2","key":"key2021070714491796900_ref028","first-page":"199","article-title":"Technology transfer in United States universities","volume":"12","year":"2002","journal-title":"Journal of Evolutionary Economics"},{"issue":"4","key":"key2021070714491796900_ref029","doi-asserted-by":"crossref","first-page":"753","DOI":"10.1007\/s10961-015-9401-3","article-title":"The activities of university knowledge transfer offices: towards the third mission in Italy","volume":"41","year":"2016","journal-title":"The Journal of Technology Transfer"},{"issue":"10","key":"key2021070714491796900_ref030","doi-asserted-by":"crossref","first-page":"1296","DOI":"10.1002\/job.2295","article-title":"A meta-analysis of empowerment and voice as transmitters of high-performance managerial practices to job performance","volume":"39","year":"2018","journal-title":"Journal of Organizational Behavior"},{"issue":"3","key":"key2021070714491796900_ref031","doi-asserted-by":"crossref","first-page":"369","DOI":"10.1016\/j.respol.2005.01.007","article-title":"Assessing the relative performance of UK university technology transfer offices: parametric and non-parametric evidence","volume":"34","year":"2005","journal-title":"Research Policy"},{"issue":"2","key":"key2021070714491796900_ref032","doi-asserted-by":"crossref","first-page":"331","DOI":"10.1037\/0021-9010.92.2.331","article-title":"A multilevel study of leadership, empowerment, and performance in teams","volume":"92","year":"2007","journal-title":"Journal of Applied Psychology"},{"key":"key2021070714491796900_ref033","first-page":"1","article-title":"Drive and direction: empathy with intended targets moderates the proactive personality \u2013 job performance relationship via work engagement","year":"2020","journal-title":"Applied Psychology"},{"issue":"2","key":"key2021070714491796900_ref034","doi-asserted-by":"crossref","first-page":"166","DOI":"10.1002\/job.2348","article-title":"\u2018I feel your pain\u2019: a critical review of organizational research on empathy","volume":"40","year":"2019","journal-title":"Journal of Organizational Behavior"},{"key":"key2021070714491796900_ref035","article-title":"Technology transfer professional","volume-title":"Dictionary of Statuses within EU Law","year":"2019"},{"issue":"1","key":"key2021070714491796900_ref036","doi-asserted-by":"crossref","first-page":"80","DOI":"10.5465\/ame.1995.9503133511","article-title":"How employee empowerment improves manufacturing performance","volume":"9","year":"1995","journal-title":"Academy of Management Perspectives"},{"issue":"5","key":"key2021070714491796900_ref037","doi-asserted-by":"crossref","first-page":"585","DOI":"10.1002\/job.378","article-title":"Organizational identity strength, identification, and commitment and their relationships to turnover intention: does organizational hierarchy matter?","volume":"27","year":"2006","journal-title":"Journal of Organizational Behavior"},{"issue":"3","key":"key2021070714491796900_ref038","doi-asserted-by":"crossref","first-page":"471","DOI":"10.5465\/amr.1988.4306983","article-title":"The empowerment process: integrating theory and practice","volume":"13","year":"1988","journal-title":"Academy of Management Review"},{"issue":"1","key":"key2021070714491796900_ref039","doi-asserted-by":"crossref","first-page":"8","DOI":"10.5465\/amr.1988.4306768","article-title":"Employee participation: diverse forms and different outcomes","volume":"13","year":"1988","journal-title":"Academy of Management Review"},{"issue":"6","key":"key2021070714491796900_ref040","doi-asserted-by":"crossref","first-page":"1085","DOI":"10.1080\/09585190701321831","article-title":"Organizational citizenship behaviour and turnover intention: a cross-cultural study","volume":"18","year":"2007","journal-title":"The International Journal of Human Resource Management"},{"key":"key2021070714491796900_ref041","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1007\/978-3-030-41946-2_1","article-title":"Technology transfer offices: roles, activities, and responsibilities","volume-title":"Effective Technology Transfer Offices","year":"2020"},{"issue":"1","key":"key2021070714491796900_ref042","doi-asserted-by":"crossref","first-page":"105","DOI":"10.1177\/0018726713487753","article-title":"Examining workplace mindfulness and its relations to job performance and turnover intention","volume":"67","year":"2014","journal-title":"Human Relations"},{"issue":"1","key":"key2021070714491796900_ref043","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1146\/annurev-orgpsych-032516-113108","article-title":"Self-determination theory in work organizations: the state of a science","volume":"4","year":"2017","journal-title":"Annual Review of Organizational Psychology and Organizational Behavior"},{"issue":"27","key":"key2021070714491796900_ref044","first-page":"60","article-title":"A study on impact of psychological empowerment on employee performance in small and medium scale enterprise sectors","volume":"6","year":"2014","journal-title":"European Journal of Business and Management"},{"key":"key2021070714491796900_ref045","volume-title":"Technology Commercialization Manual: Strategy, Tactics and Economics for Business Success","year":"2004"},{"key":"key2021070714491796900_ref047","doi-asserted-by":"crossref","first-page":"102102","DOI":"10.1016\/j.technovation.2019.102102","article-title":"The role of accelerators in firm survival: an fsQCA analysis of Italian startups","volume":"90\/91","year":"2020","journal-title":"Technovation"},{"key":"key2021070714491796900_ref046","first-page":"1","article-title":"Born global and well educated: start-up survival through fuzzy set analysis","year":"2019","journal-title":"Small Business Economics"},{"key":"key2021070714491796900_ref048","volume-title":"Mind to Market: A Global Analysis of University Biotechnology Transfer and Commercialization","year":"2006"},{"key":"key2021070714491796900_ref049","volume-title":"Mail and Internet Surveys: The Tailored Design Method","year":"2000"},{"issue":"1","key":"key2021070714491796900_ref050","doi-asserted-by":"crossref","first-page":"29","DOI":"10.1016\/0030-5073(79)90013-8","article-title":"Organizational equity perceptions, employee job satisfaction, and departmental absence and turnover rates","volume":"24","year":"1979","journal-title":"Organizational Behavior and Human Performance"},{"issue":"1","key":"key2021070714491796900_ref051","doi-asserted-by":"crossref","first-page":"105970","DOI":"10.1016\/j.jbusvent.2019.105970","article-title":"Using fuzzy-set qualitative comparative analysis for a finer-grained understanding of entrepreneurship","volume":"35","year":"2020","journal-title":"Journal of Business Venturing"},{"issue":"1","key":"key2021070714491796900_ref052","doi-asserted-by":"crossref","first-page":"67","DOI":"10.1002\/job.243","article-title":"Workplace deviance, organizational citizenship behavior, and business unit performance: the bad apples do spoil the whole barrel","volume":"25","year":"2004","journal-title":"Journal of Organizational Behavior"},{"issue":"3","key":"key2021070714491796900_ref053","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1002\/job.1904","article-title":"Transformational leadership, psychological empowerment, and the moderating role of mechanistic-organic contexts","volume":"35","year":"2014","journal-title":"Journal of Organizational Behavior"},{"issue":"6","key":"key2021070714491796900_ref054","doi-asserted-by":"crossref","first-page":"960","DOI":"10.1037\/0021-9010.89.6.960","article-title":"Organizational citizenship behavior in work groups: a group norms approach","volume":"89","year":"2004","journal-title":"Journal of Applied Psychology"},{"issue":"3","key":"key2021070714491796900_ref055","doi-asserted-by":"crossref","first-page":"500","DOI":"10.1037\/0021-9010.71.3.500","article-title":"Perceived organizational support","volume":"71","year":"1986","journal-title":"Journal of Applied Psychology"},{"issue":"3","key":"key2021070714491796900_ref056","first-page":"56","article-title":"Perceived supervisor support: contributions to perceived organizational support and employee retention","volume":"87","year":"2002","journal-title":"Journal of Applied Psychology"},{"issue":"4","key":"key2021070714491796900_ref057","doi-asserted-by":"crossref","first-page":"213","DOI":"10.1177\/0950422218780614","article-title":"Towards a novel technology transfer office typology and recommendations for developing countries","volume":"32","year":"2018","journal-title":"Industry and Higher Education"},{"key":"key2021070714491796900_ref065a","article-title":"Strategic organization: a field in search of micro-foundations","year":"2005"},{"issue":"1","key":"key2021070714491796900_ref064a","doi-asserted-by":"crossref","first-page":"195","DOI":"10.5465\/amr.2007.23464020","article-title":"The knowledge-based view, nested heterogeneity, and new value creation: philosophical considerations on the locus of knowledge","volume":"32","year":"2007","journal-title":"Academy of Management Review"},{"issue":"1","key":"key2021070714491796900_ref058","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1177\/0275074009355943","article-title":"Empowering public sector employees to improve performance: does it work?","volume":"41","year":"2011","journal-title":"The American Review of Public Administration"},{"issue":"3","key":"key2021070714491796900_ref059","doi-asserted-by":"crossref","first-page":"490","DOI":"10.1111\/puar.12049","article-title":"Employee empowerment, employee attitudes, and performance: testing a causal model","volume":"73","year":"2013","journal-title":"Public Administration Review"},{"issue":"3","key":"key2021070714491796900_ref060","doi-asserted-by":"crossref","first-page":"567","DOI":"10.1108\/JKM-08-2017-0376","article-title":"The effect of strategic knowledge management on the universities\u2019 performance: an empirical approach","volume":"22","year":"2018","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2021070714491796900_ref061","doi-asserted-by":"crossref","first-page":"126","DOI":"10.1111\/1467-8551.12048","article-title":"Empowering leadership, psychological empowerment and employee outcomes: testing a multi-level mediating model","volume":"26","year":"2015","journal-title":"British Journal of Management"},{"issue":"7","key":"key2021070714491796900_ref062","doi-asserted-by":"crossref","first-page":"1023","DOI":"10.1002\/job.2091","article-title":"The path(s) to employee trust in direct supervisor in nascent and established relationships: a fuzzy set analysis","volume":"37","year":"2016","journal-title":"Journal of Organizational Behavior"},{"issue":"4","key":"key2021070714491796900_ref063","doi-asserted-by":"crossref","first-page":"331","DOI":"10.1002\/job.322","article-title":"Self-determination theory and work motivation","volume":"26","year":"2005","journal-title":"Journal of Organizational Behavior"},{"issue":"1","key":"key2021070714491796900_ref064","doi-asserted-by":"crossref","first-page":"93","DOI":"10.1007\/s11024-009-9118-2","article-title":"The governance of university knowledge transfer: a critical review of the literature","volume":"47","year":"2009","journal-title":"Minerva"},{"issue":"S2","key":"key2021070714491796900_ref073a","first-page":"91","article-title":"Linking organizational context and managerial action: the dimensions of quality of management","volume":"15","year":"1994","journal-title":"Strategic Management Journal"},{"issue":"3","key":"key2021070714491796900_ref074a","doi-asserted-by":"crossref","first-page":"472","DOI":"10.5465\/amr.1987.4306562","article-title":"Self-efficacy: implications for organizational behavior and human resource management","volume":"12","year":"1987","journal-title":"Academy of Management Review"},{"issue":"3","key":"key2021070714491796900_ref065","doi-asserted-by":"crossref","first-page":"527","DOI":"10.5465\/amr.1985.4278987","article-title":"Linking cognition and behavior: a script processing interpretation of vicarious learning","volume":"10","year":"1985","journal-title":"Academy of Management Review"},{"key":"key2021070714491796900_ref066","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1016\/j.jbusres.2019.04.006","article-title":"Achieving customer engagement with social media: a qualitative comparative analysis approach","volume":"101","year":"2019","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2021070714491796900_ref067","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1108\/13673270210417664","article-title":"Managing effective knowledge transfer: an integrative framework and some practice implications","volume":"6","year":"2002","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2021070714491796900_ref068","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1016\/j.jvb.2005.01.003","article-title":"Burnout and work engagement: independent factors or opposite poles?","volume":"68","year":"2006","journal-title":"Journal of Vocational Behavior"},{"issue":"4","key":"key2021070714491796900_ref069","doi-asserted-by":"crossref","first-page":"639","DOI":"10.1007\/s10869-010-9156-7","article-title":"The mediating role of psychological empowerment on the relationships between P\u2013O fit, job satisfaction, and in-role performance","volume":"25","year":"2010","journal-title":"Journal of Business and Psychology"},{"issue":"8","key":"key2021070714491796900_ref070","doi-asserted-by":"crossref","first-page":"683","DOI":"10.1080\/13662716.2013.856620","article-title":"Formal and informal knowledge and technology transfer from academia to industry: complementarity effects and innovation performance","volume":"20","year":"2013","journal-title":"Industry & Innovation"},{"issue":"2","key":"key2021070714491796900_ref071","doi-asserted-by":"crossref","first-page":"123","DOI":"10.1016\/j.hrmr.2010.09.004","article-title":"Performance management and employee engagement","volume":"21","year":"2011","journal-title":"Human Resource Management Review"},{"issue":"1","key":"key2021070714491796900_ref072","first-page":"180","article-title":"High-Involvement work practices, turnover and productivity: evidence from New Zealand","volume":"2","year":"1998","journal-title":"The Academy of Management Journal"},{"issue":"3","key":"key2021070714491796900_ref073","doi-asserted-by":"crossref","first-page":"242","DOI":"10.1080\/02678370802383962","article-title":"The relative roles of engagement and embeddedness in predicting job performance and intention to leave","volume":"22","year":"2008","journal-title":"Work & Stress"},{"issue":"1","key":"key2021070714491796900_ref074","doi-asserted-by":"crossref","first-page":"85","DOI":"10.1177\/1548051817707517","article-title":"Why and when empowering leadership has different effects on employee work performance: the pivotal roles of passion for work and role breadth self-efficacy","volume":"25","year":"2018","journal-title":"Journal of Leadership & Organizational Studies"},{"issue":"3","key":"key2021070714491796900_ref075","doi-asserted-by":"crossref","first-page":"213","DOI":"10.1080\/13600800600979959","article-title":"Australian university technology transfer managers: backgrounds, work roles, specialist skills and perceptions","volume":"28","year":"2006","journal-title":"Journal of Higher Education Policy and Management"},{"key":"key2021070714491796900_ref076","volume-title":"Employee Turnover","year":"1995"},{"issue":"3","key":"key2021070714491796900_ref077","doi-asserted-by":"crossref","first-page":"199","DOI":"10.1007\/s10961-011-9243-6","article-title":"Performance of technology transfer offices in Germany","volume":"38","year":"2013","journal-title":"The Journal of Technology Transfer"},{"issue":"s1","key":"key2021070714491796900_ref078","doi-asserted-by":"crossref","first-page":"77","DOI":"10.1111\/1467-8551.8.s1.7","article-title":"Linking managerial cognition and organizational performance: a preliminary investigation using causal maps","volume":"8","year":"1997","journal-title":"British Journal of Management"},{"issue":"4","key":"key2021070714491796900_ref079","doi-asserted-by":"crossref","first-page":"425","DOI":"10.1080\/13678868.2010.501963","article-title":"Psychological empowerment and organizational commitment: the moderating effect of organizational learning culture","volume":"13","year":"2010","journal-title":"Human Resource Development International"},{"issue":"4","key":"key2021070714491796900_ref080","doi-asserted-by":"crossref","first-page":"692","DOI":"10.2307\/256287","article-title":"Psychological conditions of personal engagement and disengagement at work","volume":"33","year":"1990","journal-title":"Academy of Management Journal"},{"key":"key2021070714491796900_ref081","volume-title":"The Change Masters: Innovations for Productivity in the American Corporation","year":"1983"},{"key":"key2021070714491796900_ref092a","first-page":"131","article-title":"Preplant physiological seed conditioning","volume-title":"Horticultural Reviews","year":"1992"},{"issue":"1","key":"key2021070714491796900_ref082","doi-asserted-by":"crossref","first-page":"58","DOI":"10.2307\/256874","article-title":"Beyond self-management: antecedents and consequences of team empowerment","volume":"42","year":"1999","journal-title":"Academy of Management"},{"issue":"1","key":"key2021070714491796900_ref083","first-page":"109","article-title":"Employee\u2019s turnover intentions and job destination choices","volume":"23","year":"2003","journal-title":"Journal of Organizational Behavior"},{"key":"key2021070714491796900_ref084","volume-title":"Sources of Power: How People Make Decisions","year":"1998"},{"issue":"5","key":"key2021070714491796900_ref085","doi-asserted-by":"crossref","first-page":"629","DOI":"10.1002\/job.2259","article-title":"Examining the nature, causes, and consequences of profiles of organizational citizenship behavior","volume":"39","year":"2018","journal-title":"Journal of Organizational Behavior"},{"issue":"4","key":"key2021070714491796900_ref086","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1108\/13673270910971905","article-title":"Research on knowledge transfer in organizations: a morphology","volume":"13","year":"2009","journal-title":"Journal of Knowledge Management"},{"issue":"2\/3","key":"key2021070714491796900_ref087","first-page":"252","article-title":"Royalty sharing and technology licensing in universities","volume":"2","year":"2004","journal-title":"Journal of the European Economic Association"},{"issue":"3","key":"key2021070714491796900_ref088","doi-asserted-by":"crossref","first-page":"778","DOI":"10.1007\/s10961-017-9604-x","article-title":"Assessing the productivity of technology transfer offices: an analysis of the relevance of aspiration performance and portfolio complexity","volume":"44","year":"2019","journal-title":"The Journal of Technology Transfer"},{"issue":"7","key":"key2021070714491796900_ref089","doi-asserted-by":"crossref","first-page":"1039","DOI":"10.1002\/job.1840","article-title":"Organizational citizenship behavior in work groups: a team cultural perspective","volume":"34","year":"2013","journal-title":"Journal of Organizational Behavior"},{"issue":"1","key":"key2021070714491796900_ref090","doi-asserted-by":"crossref","first-page":"207","DOI":"10.1007\/s10551-014-2093-z","article-title":"Empowering employee sustainability: perceived organizational support toward the environment","volume":"128","year":"2015","journal-title":"Journal of Business Ethics"},{"issue":"2","key":"key2021070714491796900_ref0102a","doi-asserted-by":"crossref","first-page":"273","DOI":"10.1016\/j.jbusres.2014.07.008","article-title":"Employee adaptive behavior in service enactments","volume":"68","year":"2015","journal-title":"Journal of Business Research"},{"issue":"7","key":"key2021070714491796900_ref091","doi-asserted-by":"crossref","first-page":"1043","DOI":"10.1016\/j.respol.2005.05.006","article-title":"Resources, capabilities, risk capital and the creation of university spin-out companies","volume":"34","year":"2005","journal-title":"Research Policy"},{"issue":"1","key":"key2021070714491796900_ref092","doi-asserted-by":"crossref","first-page":"12841","DOI":"10.5465\/AMBPP.2017.12841abstract","article-title":"Exploring change, job engagement and work environment in the Norwegian Directorate of Fisheries","volume":"2017","year":"2017","journal-title":"Academy of Management Proceedings"},{"issue":"5","key":"key2021070714491796900_ref093","doi-asserted-by":"crossref","first-page":"1083","DOI":"10.1108\/JKM-11-2015-0433","article-title":"The team absorptive capacity triad: a configurational study of individual, enabling, and motivating factors","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2021070714491796900_ref0106a","doi-asserted-by":"crossref","first-page":"695","DOI":"10.1002\/job.165","article-title":"The need for and meaning of positive organizational behavior","volume":"23","year":"2002","journal-title":"Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior"},{"issue":"2","key":"key2021070714491796900_ref0107a","first-page":"9","article-title":"Psychological capital: investing and developing positive organizational behavior","volume":"1","year":"2007","journal-title":"Positive Organizational Behavior"},{"issue":"2","key":"key2021070714491796900_ref0108a","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1002\/job.507","article-title":"The mediating role of psychological capital in the supportive organizational climate\u2014employee performance relationship","volume":"29","year":"2008","journal-title":"Journal of Organizational Behavior: The International Journal of Industrial, Occupational and Organizational Psychology and Behavior"},{"issue":"1","key":"key2021070714491796900_ref094","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1111\/j.1754-9434.2007.0002.x","article-title":"The meaning of employee engagement","volume":"1","year":"2008","journal-title":"Industrial and Organizational Psychology"},{"issue":"3","key":"key2021070714491796900_ref095","doi-asserted-by":"crossref","first-page":"483","DOI":"10.1016\/j.ijindorg.2006.06.001","article-title":"Licensing of university inventions: the role of a technology transfer office","volume":"25","year":"2007","journal-title":"International Journal of Industrial Organization"},{"issue":"7","key":"key2021070714491796900_ref096","doi-asserted-by":"crossref","first-page":"1058","DOI":"10.1016\/j.respol.2005.05.007","article-title":"Speed to market as a success factor in technology transfer","volume":"34","year":"2005","journal-title":"Research Policy"},{"issue":"12","key":"key2021070714491796900_ref097","first-page":"89","article-title":"Employee engagement: the key to improving performance","volume":"5","year":"2010","journal-title":"International Journal of Business and Management"},{"key":"key2021070714491796900_ref0113a","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1016\/j.ins.2013.02.048","article-title":"Theoretical aspects of fuzzy set qualitative comparative analysis (fsQCA)","volume":"237","year":"2013","journal-title":"Information Sciences"},{"issue":"1","key":"key2021070714491796900_ref098","doi-asserted-by":"crossref","first-page":"20","DOI":"10.1006\/jvbe.2001.1842","article-title":"Affective, continuance, and normative commitment to the organization: a meta-analysis of antecedents, correlates, and consequences","volume":"61","year":"2002","journal-title":"Journal of Vocational Behavior"},{"issue":"8","key":"key2021070714491796900_ref099","doi-asserted-by":"crossref","first-page":"1481","DOI":"10.1016\/j.socscimed.2009.01.043","article-title":"Imagining value, imagining users: academic technology transfer for health innovation","volume":"68","year":"2009","journal-title":"Social Science & Medicine"},{"issue":"9","key":"key2021070714491796900_ref0100","doi-asserted-by":"crossref","first-page":"871","DOI":"10.1080\/09537325.2012.718663","article-title":"The skill base of technology transfer professionals","volume":"24","year":"2012","journal-title":"Technology Analysis & Strategic Management"},{"issue":"10","key":"key2021070714491796900_ref0101","doi-asserted-by":"crossref","first-page":"1323","DOI":"10.1177\/0018726705059929","article-title":"Bringing humility to leadership: antecedents and consequences of leader humility","volume":"58","year":"2005","journal-title":"Human Relations"},{"issue":"4","key":"key2021070714491796900_ref0102","doi-asserted-by":"crossref","first-page":"493","DOI":"10.1002\/(SICI)1099-050X(199624)35:4<493::AID-HRM4>3.0.CO;2-R","article-title":"Organizational citizenship behavior as a critical link between HRM practices and service quality","volume":"35","year":"1996","journal-title":"Human Resource Management"},{"issue":"3_suppl","key":"key2021070714491796900_ref0103","doi-asserted-by":"crossref","first-page":"1195","DOI":"10.2466\/pr0.1976.38.3c.1195","article-title":"Sense of competence and individual managerial performance","volume":"38","year":"1976","journal-title":"Psychological Reports"},{"issue":"1","key":"key2021070714491796900_ref0104","doi-asserted-by":"crossref","first-page":"137","DOI":"10.2307\/2392437","article-title":"The exercise of upward influence in organizations","volume":"23","year":"1978","journal-title":"Administrative Science Quarterly"},{"issue":"1","key":"key2021070714491796900_ref0105","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1108\/13673270810852403","article-title":"Knowledge transfer in developed-developing country interfirm collaborations: a conceptual framework","volume":"12","year":"2008","journal-title":"Journal of Knowledge Management"},{"key":"key2021070714491796900_ref0122a","unstructured":"Netval (2019), Annual Report 2019."},{"issue":"4","key":"key2021070714491796900_ref0106","doi-asserted-by":"crossref","first-page":"547","DOI":"10.1177\/014920638801400405","article-title":"A restatement of the satisfaction-performance hypothesis","volume":"14","year":"1988","journal-title":"Journal of Management"},{"issue":"4","key":"key2021070714491796900_ref0124a","doi-asserted-by":"crossref","first-page":"775","DOI":"10.1111\/j.1744-6570.1995.tb01781.x","article-title":"A meta\u2010analytic review of attitudinal and dispositional predictors of organizational citizenship behavior","volume":"48","year":"1995","journal-title":"Personnel Psychology"},{"key":"key2021070714491796900_ref0107","volume-title":"Organizational Citizenship Behavior: Its Nature, Antecedents, and Consequences","year":"2006"},{"issue":"5","key":"key2021070714491796900_ref0108","doi-asserted-by":"crossref","first-page":"1517","DOI":"10.1287\/orsc.1120.0795","article-title":"Expressed humility in organizations: implications for performance, teams, and leadership","volume":"24","year":"2013","journal-title":"Organization Science"},{"issue":"1","key":"key2021070714491796900_ref0109","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1007\/s11186-010-9136-y","article-title":"The institutionalization of expertise in university licensing","volume":"40","year":"2011","journal-title":"Theory and Society"},{"issue":"5","key":"key2021070714491796900_ref0110","doi-asserted-by":"crossref","first-page":"641","DOI":"10.1002\/job.261","article-title":"Integrated manufacturing, empowerment, and company performance","volume":"25","year":"2004","journal-title":"Journal of Organizational Behavior"},{"issue":"2","key":"key2021070714491796900_ref0129a","doi-asserted-by":"crossref","first-page":"423","DOI":"10.1016\/j.respol.2012.09.007","article-title":"Academic engagement and commercialisation: a review of the literature on university\u2013industry relations","volume":"42","year":"2013","journal-title":"Research Policy"},{"key":"key2021070714491796900_ref0111","volume-title":"The Effectiveness of University Technology Transfer","year":"2006"},{"key":"key2021070714491796900_ref0131a","first-page":"291","article-title":"Set relations in social research: evaluating their consistency and coverage","year":"2006","journal-title":"Political Analysis"},{"key":"key2021070714491796900_ref0132a","article-title":"Measurement versus calibration: a set\u2010theoretic approach","volume-title":"The Oxford Handbook of Political Methodology.","year":"2008"},{"issue":"1","key":"key2021070714491796900_ref0189a","doi-asserted-by":"crossref","first-page":"92","DOI":"10.1007\/BF02691739","article-title":"Fostering diversity: graduate study in sociology at Northwestern University","volume":"18","year":"1987","journal-title":"The American Sociologist"},{"issue":"5","key":"key2021070714491796900_ref0112","doi-asserted-by":"crossref","first-page":"825","DOI":"10.1037\/0021-9010.86.5.825","article-title":"Affective commitment to the organization: the contribution of perceived organizational support","volume":"86","year":"2001","journal-title":"Journal of Applied Psychology"},{"issue":"3","key":"key2021070714491796900_ref0113","doi-asserted-by":"crossref","first-page":"617","DOI":"10.5465\/amj.2010.51468988","article-title":"Job engagement: antecedents and effects on job performance","volume":"53","year":"2010","journal-title":"Academy of Management Journal"},{"issue":"2","key":"key2021070714491796900_ref0114","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1177\/1523422318756954","article-title":"Self-determination theory in human resource development: new directions and practical considerations","volume":"20","year":"2018","journal-title":"Advances in Developing Human Resources"},{"key":"key2021070714491796900_ref0190a","first-page":"33","article-title":"Crisp-set qualitative comparative analysis (csQCA)","volume":"51","year":"2009","journal-title":"Configurational Comparative Methods: Qualitative Comparative Analysis (QCA) and Related Techniques"},{"issue":"3","key":"key2021070714491796900_ref0115","doi-asserted-by":"publisher","first-page":"419","DOI":"10.1016\/s1053-4822(02)00068-2","article-title":"An integrative model of the empowerment process","volume":"12","year":"2002","journal-title":"Human Resource Management Review"},{"issue":"5","key":"key2021070714491796900_ref0116","doi-asserted-by":"crossref","first-page":"952","DOI":"10.1108\/JKM-06-2014-0253","article-title":"Knowledge creation and exploitation in Italian universities: the role of internal policies for patent activity","volume":"18","year":"2014","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2021070714491796900_ref0138a","doi-asserted-by":"crossref","first-page":"888","DOI":"10.1016\/j.jbusres.2015.07.002","article-title":"To be or not to be (loyal): is there a recipe for customer loyalty in the B2B context?","volume":"69","year":"2016","journal-title":"Journal of Business Research"},{"key":"key2021070714491796900_ref0117","volume-title":"Self-Determination Theory: Basic Psychological Needs in Motivation, Development, and Wellness","year":"2017"},{"issue":"7","key":"key2021070714491796900_ref0118","doi-asserted-by":"crossref","first-page":"600","DOI":"10.1108\/02683940610690169","article-title":"Antecedents and consequences of employee engagement","volume":"21","year":"2006","journal-title":"Journal of Managerial Psychology"},{"issue":"5","key":"key2021070714491796900_ref0119","doi-asserted-by":"crossref","first-page":"415","DOI":"10.1002\/job.4030160504","article-title":"Effects of application blanks and employment equity on applicant reactions and job pursuit intentions","volume":"16","year":"1995","journal-title":"Journal of Organizational Behavior"},{"issue":"6","key":"key2021070714491796900_ref0120","doi-asserted-by":"crossref","first-page":"1217","DOI":"10.1037\/0021-9010.90.6.1217","article-title":"Linking organizational resources and work engagement to employee performance and customer loyalty: the mediation of service climate","volume":"90","year":"2005","journal-title":"Journal of Applied Psychology"},{"issue":"15","key":"key2021070714491796900_ref0121","first-page":"10","article-title":"Success factors in patenting and licensing","volume":"15","year":"2003","journal-title":"InnovationMatters"},{"issue":"4","key":"key2021070714491796900_ref0122","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1109\/TEM.2006.883707","article-title":"Facilitators of knowledge transfer in university-industry collaborations: a knowledge-based perspective","volume":"53","year":"2006","journal-title":"IEEE Transactions on Engineering Management"},{"key":"key2021070714491796900_ref0123","volume-title":"Set-Theoretic Methods for the Social Sciences: A Guide to Qualitative Comparative Analysis","year":"2012"},{"issue":"3","key":"key2021070714491796900_ref0124","doi-asserted-by":"crossref","first-page":"332","DOI":"10.2307\/20159585","article-title":"Taking empowerment to the next level: a multiple-level model of empowerment, performance, and satisfaction","volume":"47","year":"2004","journal-title":"Academy of Management Journal"},{"issue":"6","key":"key2021070714491796900_ref0125","doi-asserted-by":"crossref","first-page":"603","DOI":"10.1007\/s10961-009-9108-4","article-title":"Technology transfer offices and university patenting in Sweden and Germany","volume":"34","year":"2009","journal-title":"The Journal of Technology Transfer"},{"issue":"1","key":"key2021070714491796900_ref0126","doi-asserted-by":"crossref","first-page":"154","DOI":"10.1287\/mnsc.48.1.154.14280","article-title":"Organizational endowments and the performance of university start-ups","volume":"48","year":"2002","journal-title":"Management Science"},{"issue":"3","key":"key2021070714491796900_ref0127","doi-asserted-by":"crossref","first-page":"689","DOI":"10.1037\/0021-9010.91.3.689","article-title":"When supervisors feel supported: relationships with subordinates' perceived supervisor support, perceived organizational support, and performance","volume":"91","year":"2006","journal-title":"Journal of Applied Psychology"},{"issue":"1","key":"key2021070714491796900_ref0128","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1002\/job.4030110108","article-title":"Job and organizational attitudes in relation to employee behavioral intentions","volume":"11","year":"1990","journal-title":"Journal of Organizational Behavior"},{"issue":"2","key":"key2021070714491796900_ref0129","doi-asserted-by":"crossref","first-page":"239","DOI":"10.1002\/hrdq.21190","article-title":"Human resource development practices and employee engagement: examining the connection with employee turnover intentions","volume":"25","year":"2014","journal-title":"Human Resource Development Quarterly"},{"issue":"1","key":"key2021070714491796900_ref0130","doi-asserted-by":"crossref","first-page":"89","DOI":"10.1177\/1534484309353560","article-title":"Employee engagement and HRD: a seminal review of the foundations","volume":"9","year":"2010","journal-title":"Human Resource Development Review"},{"issue":"4","key":"key2021070714491796900_ref0131","doi-asserted-by":"crossref","first-page":"640","DOI":"10.1093\/oxrep\/grm036","article-title":"Technology transfer offices and commercialization of university intellectual property: performance and policy implications","volume":"23","year":"2007","journal-title":"Oxford Review of Economic Policy"},{"issue":"1","key":"key2021070714491796900_ref0132","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1016\/S0048-7333(01)00196-2","article-title":"Assessing the impact of organizational practices on the relative productivity of university technology transfer offices: an exploratory study","volume":"32","year":"2003","journal-title":"Research Policy"},{"issue":"7\/8","key":"key2021070714491796900_ref0133","first-page":"717","article-title":"Assessing the relative performance of university technology transfer in the US and UK: a stochastic distance function approach","volume":"17","year":"2008","journal-title":"Economics of Innovation and New Technology"},{"issue":"4","key":"key2021070714491796900_ref0134","doi-asserted-by":"crossref","first-page":"937","DOI":"10.1108\/MD-09-2018-0966","article-title":"Interplay of organizational justice, psychological empowerment, organizational citizenship behavior, and job satisfaction in the context of circular economy","volume":"57","year":"2019","journal-title":"Management Decision"},{"issue":"7","key":"key2021070714491796900_ref0135","doi-asserted-by":"crossref","first-page":"1219","DOI":"10.1111\/j.1467-6486.2009.00911.x","article-title":"HRM practices, organizational citizenship behaviour, and performance: a multi-level analysis","volume":"47","year":"2010","journal-title":"Journal of Management Studies"},{"issue":"5","key":"key2021070714491796900_ref0136","doi-asserted-by":"crossref","first-page":"529","DOI":"10.1080\/13678868.2012.726542","article-title":"Development and application of a new measure of employee engagement: the ISA engagement scale","volume":"15","year":"2012","journal-title":"Human Resource Development International"},{"issue":"1","key":"key2021070714491796900_ref0137","first-page":"3","article-title":"Performance concepts and performance theory","volume":"23","year":"2002","journal-title":"Psychological Management of Individual Performance"},{"issue":"4","key":"key2021070714491796900_ref0191a","doi-asserted-by":"crossref","first-page":"356","DOI":"10.1037\/1076-8998.3.4.356","article-title":"Development of four self-report measures of job stressors and strain: interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory","volume":"3","year":"1998","journal-title":"Journal of Occupational Health Psychology"},{"issue":"8","key":"key2021070714491796900_ref0138","doi-asserted-by":"crossref","first-page":"1077","DOI":"10.1002\/job.487","article-title":"Giving peace a chance: organizational leadership, empowerment, and peace","volume":"28","year":"2007","journal-title":"Journal of Organizational Behavior"},{"issue":"5","key":"key2021070714491796900_ref0139","doi-asserted-by":"crossref","first-page":"1442","DOI":"10.2307\/256865","article-title":"Psychological empowerment in the workplace: dimensions, measurement and validation","volume":"38","year":"1995","journal-title":"Academy of Management Journal"},{"issue":"4","key":"key2021070714491796900_ref0140","doi-asserted-by":"crossref","first-page":"511","DOI":"10.1002\/(SICI)1099-1379(199907)20:4<511::AID-JOB900>3.0.CO;2-L","article-title":"Empowered to lead: the role of psychological empowerment in leadership","volume":"20","year":"1999","journal-title":"Journal of Organizational Behavior"},{"issue":"4","key":"key2021070714491796900_ref0141","first-page":"666","article-title":"Cognitive elements of empowerment: an \u2018interpretive\u2019 model of intrinsic task motivation","volume":"15","year":"1990","journal-title":"The Academy of Management Review"},{"issue":"1\/2","key":"key2021070714491796900_ref0142","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1023\/A:1007884111883","article-title":"Objectives, characteristics and outcomes of university licensing: a survey of major US Universities","volume":"26","year":"2001","journal-title":"The Journal of Technology Transfer"},{"issue":"1","key":"key2021070714491796900_ref0143","doi-asserted-by":"crossref","first-page":"109","DOI":"10.1016\/S0048-7333(00)00160-8","article-title":"Growth and productive efficiency of university intellectual property licensing","volume":"31","year":"2002","journal-title":"Research Policy"},{"key":"key2021070714491796900_ref0144","volume-title":"Employee Engagement in Theory and Practice","year":"2013"},{"issue":"2","key":"key2021070714491796900_ref0145","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1016\/S1084-8568(01)00023-2","article-title":"Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study","volume":"5","year":"2000","journal-title":"Journal of Quality Management"},{"issue":"4","key":"key2021070714491796900_ref0146","doi-asserted-by":"crossref","first-page":"322","DOI":"10.1108\/17410391111148576","article-title":"Evaluating the performance of technology transfer offices","volume":"24","year":"2011","journal-title":"Journal of Enterprise Information Management"},{"issue":"3","key":"key2021070714491796900_ref0147","doi-asserted-by":"crossref","first-page":"357","DOI":"10.1111\/1464-0597.00020","article-title":"Work motivation and performance: a social identity perspective","volume":"49","year":"2000","journal-title":"Applied Psychology"},{"issue":"5","key":"key2021070714491796900_ref0148","doi-asserted-by":"crossref","first-page":"518","DOI":"10.1177\/0275074012450943","article-title":"Engage them to public service: conceptualization and empirical examination of employee engagement in public administration","volume":"43","year":"2013","journal-title":"The American Review of Public Administration"},{"issue":"9","key":"key2021070714491796900_ref0149","doi-asserted-by":"crossref","first-page":"863","DOI":"10.1080\/09537325.2012.718662","article-title":"Technology transfer: the practice and the profession","volume":"24","year":"2012","journal-title":"Technology Analysis & Strategic Management"},{"issue":"3","key":"key2021070714491796900_ref0172a","doi-asserted-by":"crossref","first-page":"133","DOI":"10.2307\/41165947","article-title":"Care in knowledge creation","volume":"40","year":"1998","journal-title":"California Management Review"},{"key":"key2021070714491796900_ref0173a","volume-title":"Enabling Knowledge Creation: How to Unlock the Mystery of Tacit Knowledge and Release the Power of Innovation","year":"2000"},{"issue":"4","key":"key2021070714491796900_ref0150","doi-asserted-by":"crossref","first-page":"485","DOI":"10.1002\/job.434","article-title":"An assessment of attraction toward affirmative action organizations: investigating the role of individual differences","volume":"28","year":"2007","journal-title":"Journal of Organizational Behavior"},{"issue":"1","key":"key2021070714491796900_ref0151","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1007\/s10551-010-0712-x","article-title":"Mission-driven organizations in Japan: management philosophy and individual outcomes","volume":"101","year":"2011","journal-title":"Journal of Business Ethics"},{"issue":"4","key":"key2021070714491796900_ref0152","doi-asserted-by":"crossref","first-page":"343","DOI":"10.1007\/s10961-006-9027-6","article-title":"The role of technology transfer offices in building the South African biotechnology sector: an assessment of policies, practices and impact","volume":"32","year":"2007","journal-title":"The Journal of Technology Transfer"},{"issue":"5","key":"key2021070714491796900_ref0153","doi-asserted-by":"crossref","first-page":"457","DOI":"10.1108\/13673270210450414","article-title":"Managing human resources toward achieving knowledge management","volume":"6","year":"2002","journal-title":"Journal of Knowledge Management"},{"issue":"1\/2","key":"key2021070714491796900_ref0154","article-title":"Relationship between organizational commitments and organizational citizenship behaviour in a sample of private banking employees","volume":"35","year":"2015","journal-title":"International Journal of Sociology and Social Policy"},{"issue":"6","key":"key2021070714491796900_ref0155","doi-asserted-by":"crossref","first-page":"823","DOI":"10.1002\/job.2076","article-title":"Job engagement, perceived organizational support, high-performance human resource practices, and cultural value orientations: a cross-level investigation","volume":"37","year":"2016","journal-title":"Journal of Organizational Behavior"},{"issue":"4\/5","key":"key2021070714491796900_ref0156","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1108\/01437729610127668","article-title":"Employment equity, affirmative action and managing diversity: assessing the differences","volume":"17","year":"1996","journal-title":"International Journal of Manpower"},{"key":"key2021070714491796900_ref0157","volume-title":"Organizational Influence Processes","year":"2016"},{"key":"key2021070714491796900_ref0158","first-page":"167","article-title":"An agentic perspective on positive psychology","volume":"1","year":"2008","journal-title":"Positive Psychology"},{"issue":"2","key":"key2021070714491796900_ref0159","doi-asserted-by":"crossref","first-page":"367","DOI":"10.1016\/j.jvb.2011.03.009","article-title":"Linking calling orientations to organizational attachment via organizational instrumentality","volume":"79","year":"2011","journal-title":"Journal of Vocational Behavior"},{"key":"key2021070714491796900_ref0160","volume-title":"Technology Transfer Innovation","year":"2020"},{"issue":"2","key":"key2021070714491796900_ref0161","doi-asserted-by":"crossref","first-page":"268","DOI":"10.1037\/0021-9010.87.2.268","article-title":"Business-unit-level relationship between employee satisfaction, employee engagement, and business outcomes: a meta-analysis","volume":"87","year":"2002","journal-title":"Journal of Applied Psychology"},{"issue":"1","key":"key2021070714491796900_ref0162","first-page":"240","article-title":"American economic association proofs and prototypes for sale: the licensing of university inventions","volume":"91","year":"2016","journal-title":"American Economic Review"},{"issue":"7","key":"key2021070714491796900_ref0163","doi-asserted-by":"crossref","first-page":"994","DOI":"10.1016\/j.respol.2005.05.011","article-title":"Entrepreneurial orientation, technology transfer and spinoff performance of US universities","volume":"34","year":"2005","journal-title":"Research Policy"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-05-2020-0388\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-05-2020-0388\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:26:25Z","timestamp":1753395985000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/25\/5\/1081-1104\/259335"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,11,11]]},"references-count":191,"journal-issue":{"issue":"5","published-online":{"date-parts":[[2020,11,11]]},"published-print":{"date-parts":[[2021,6,21]]}},"alternative-id":["10.1108\/JKM-05-2020-0388"],"URL":"https:\/\/doi.org\/10.1108\/jkm-05-2020-0388","relation":{},"ISSN":["1367-3270","1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"},{"value":"1367-3270","type":"print"}],"subject":[],"published":{"date-parts":[[2020,11,11]]}}}