{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,23]],"date-time":"2026-06-23T18:39:14Z","timestamp":1782239954526,"version":"3.54.5"},"reference-count":135,"publisher":"Emerald","issue":"8","license":[{"start":{"date-parts":[[2022,12,29]],"date-time":"2022-12-29T00:00:00Z","timestamp":1672272000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2023,10,19]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>This study aims to explore how knowledge management (KM) influences the intellectual capital (IC) of organizations operating in health care and how IC and knowledge-sharing (KS) can contribute to the achievement of sustainable development in health systems. Notably, this study focuses on telemedicine, investigating how relational capital contributes to KS in the context of remote care services.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>To comply with the paper\u2019s aim, the authors use a qualitative research method based on a polar case study suitable for IC in health-care studies. More precisely, this study analyzes a nonprofit organization that, for over 15\u2009years, has offered a free multispecialist teleconsultation service to answer medical questions from the most disadvantaged places in the world.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>The findings show that the KM significantly contributes to the IC of organizations. Indeed, it improves the data management and transmission system, it increases performance flexibility in times of resource scarcity without compromising business objectives and it can attract new human resources even when not motivated by selfish goals (volunteer physicians).<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>This research contributes to studies on IC in health care by focusing on the contribution of telemedicine to the creation of IC. In particular, this work emphasizes the ability of telemedicine to develop and share knowledge in disadvantaged areas of the world. Moreover, in the current context, still strongly permeated by the health emergency generated by the pandemic and recently by the war in Eastern Europe, the importance of such assistance and diagnosis grows.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>The conclusions the research findings lead may guide policymakers toward a policy supporting telemedicine. It would alleviate general health-care costs and completely revolutionize light health care\u2019s role. Moreover, reducing socioeconomic distances, improving access to care and applying innovative technologies for sharing outcomes foster balanced socioeconomic development and knowledge dissemination.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This research has shown how telemedicine represents a new successful business model even in times of crisis. The organizational model makes it possible to offer cutting-edge specialized care, contain costs, easily reach disadvantaged areas of the planet, strengthen the skills and autonomy of the most backward countries through a process of KS and push the structures operating there to interact with those in advanced countries.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-05-2022-0349","type":"journal-article","created":{"date-parts":[[2022,12,28]],"date-time":"2022-12-28T06:21:28Z","timestamp":1672208488000},"page":"2058-2089","source":"Crossref","is-referenced-by-count":11,"title":["Intellectual capital and knowledge management for overcoming social and economic barriers in the health-care sector"],"prefix":"10.1108","volume":"27","author":[{"given":"Paola","family":"Paoloni","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Antonietta","family":"Cosentino","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Simona","family":"Arduini","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Martina","family":"Manzo","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2022,12,29]]},"reference":[{"key":"key2023101811195075100_ref001","first-page":"437","article-title":"What lies behind organizational fa\u00e7ades and how organizational fa\u00e7ades lie: an untold story of organizational decision making","volume-title":"The Oxford Handbook of Organizational Decision Making","year":"2008"},{"issue":"5","key":"key2023101811195075100_ref002","first-page":"1","article-title":"Predictive, personalised, preventive and participatory (4P) medicine applied to telemedicine and eHealth literature","volume":"43","year":"2019","journal-title":"Journal of Medical Systems"},{"issue":"4","key":"key2023101811195075100_ref003","doi-asserted-by":"crossref","first-page":"824","DOI":"10.1108\/JKM-03-2020-0224","article-title":"Challenges for developing health-care knowledge in the digital age","volume":"26","year":"2022","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023101811195075100_ref004","doi-asserted-by":"crossref","first-page":"28","DOI":"10.1080\/08956308.2001.11671438","article-title":"Knowledge management in research and development","volume":"44","year":"2001","journal-title":"Research-Technology Management"},{"issue":"4","key":"key2023101811195075100_ref005","doi-asserted-by":"crossref","first-page":"547","DOI":"10.1142\/S2424862220300057","article-title":"Telemedicine technologies for confronting COVID-19 pandemic: a review","volume":"5","year":"2020","journal-title":"Journal of Industrial Integration and Management"},{"key":"key2023101811195075100_ref006","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1017\/jmo.2019.88","article-title":"Dynamic capabilities and performance: how has the relationship been assessed?","year":"2019","journal-title":"Journal of Management & Organization"},{"issue":"2","key":"key2023101811195075100_ref007","first-page":"231","article-title":"Human capital and productivity in a team environment: evidence from the healthcare sector","volume":"6","year":"2014","journal-title":"American Economic Journal: Applied Economics"},{"issue":"3","key":"key2023101811195075100_ref008","doi-asserted-by":"crossref","first-page":"267","DOI":"10.1002\/(SICI)1097-0266(200003)21:3<267::AID-SMJ89>3.0.CO;2-8","article-title":"Don\u2019t go it alone: alliance network composition and startups\u2019 performance in Canadian biotechnology","volume":"21","year":"2000","journal-title":"Strategic Management Journal"},{"issue":"3","key":"key2023101811195075100_ref009","doi-asserted-by":"crossref","first-page":"331","DOI":"10.1504\/IJESB.2015.069700","article-title":"Mapping micro small and medium enterprises from the resource-based view and dynamic capability theory perspectives and innovation classification","volume":"25","year":"2015","journal-title":"International Journal of Entrepreneurship and Small Business"},{"issue":"5","key":"key2023101811195075100_ref010","first-page":"1128","article-title":"Knowledge sharing motives and value co-creation behavior of the consumers in physiotherapy services: a cross-cultural study","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2023101811195075100_ref011","doi-asserted-by":"crossref","first-page":"63","DOI":"10.1108\/00251749810204142","article-title":"Intellectual capital: an exploratory study that develops measures and models","volume":"36","year":"1998","journal-title":"Management Decision"},{"issue":"1","key":"key2023101811195075100_ref012","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1111\/1468-2370.00053","article-title":"Assessing knowledge assets: a review of the models used to measure intellectual capital","volume":"3","year":"2001","journal-title":"International Journal of Management Reviews"},{"issue":"1\/3","key":"key2023101811195075100_ref013","first-page":"250","article-title":"Longitudinal knowledge strategising in a long-term healthcare organization","volume":"47","year":"2009","journal-title":"International Journal of Technology Management"},{"issue":"4","key":"key2023101811195075100_ref014","first-page":"391","article-title":"The knowledge toolbox: a review of tools available to measure and manage intangible resources","volume":"17","year":"1999","journal-title":"European Management Journal"},{"issue":"3","key":"key2023101811195075100_ref015","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1007\/s11151-016-9508-1","article-title":"The power and the limits of industrial organization","volume":"48","year":"2016","journal-title":"Review of Industrial Organization"},{"issue":"3","key":"key2023101811195075100_ref016","doi-asserted-by":"crossref","first-page":"206","DOI":"10.1108\/14691930010350792","article-title":"Intellectual capital: current issues and policy implications","volume":"1","year":"2000","journal-title":"Journal of Intellectual Capital"},{"key":"key2023101811195075100_ref017","volume-title":"Intellectual Capital: Core Asset for the Third Millenium Enterprise","year":"1997"},{"issue":"3","key":"key2023101811195075100_ref018","doi-asserted-by":"crossref","first-page":"544","DOI":"10.1108\/JIC-12-2016-0128","article-title":"Healthcare sustainability and the role of intellectual capital: evidence from an italian regional health service","volume":"18","year":"2017","journal-title":"Journal of Intellectual Capital"},{"issue":"1","key":"key2023101811195075100_ref019","doi-asserted-by":"crossref","first-page":"80","DOI":"10.1080\/0144929X.2011.586726","article-title":"Implementing telemedicine technologies through an unlearning context in a homecare setting","volume":"32","year":"2013","journal-title":"Behaviour & Information Technology"},{"issue":"1","key":"key2023101811195075100_ref020","doi-asserted-by":"crossref","first-page":"450","DOI":"10.1016\/j.eswa.2010.06.085","article-title":"Key factors affecting healthcare professionals to adopt knowledge management: the case of infection control departments of taiwanese hospitals","volume":"38","year":"2011","journal-title":"Expert Systems with Applications"},{"key":"key2023101811195075100_ref021","doi-asserted-by":"crossref","first-page":"78","DOI":"10.1016\/j.aos.2014.12.003","article-title":"Organized hypocrisy, organizational fa\u00e7ades, and sustainability reporting","volume":"40","year":"2015","journal-title":"Accounting, Organizations and Society"},{"issue":"2","key":"key2023101811195075100_ref022","doi-asserted-by":"crossref","first-page":"257","DOI":"10.1108\/EJM-08-2017-0496","article-title":"Organizational learning and export performance of emerging market entrepreneurial firms: the roles of RBV mechanism and decision-making approach","volume":"53","year":"2019","journal-title":"European Journal of Marketing"},{"key":"key2023101811195075100_ref023","first-page":"75-XI","article-title":"Intellectual capital in non-profit organizations: a content analysis","volume-title":"European conference on intangibles and intellectual capital","year":"2019"},{"issue":"4","key":"key2023101811195075100_ref024","doi-asserted-by":"crossref","first-page":"583","DOI":"10.31083\/j.rcm.2020.04.188","article-title":"Utility of telemedicine in the COVID-19 era","volume":"21","year":"2020","journal-title":"Reviews in Cardiovascular Medicine"},{"issue":"5","key":"key2023101811195075100_ref025","doi-asserted-by":"crossref","first-page":"477","DOI":"10.1287\/orsc.7.5.477","article-title":"A resource-based theory of the firm: knowledge versus opportunism","volume":"7","year":"1996","journal-title":"Organization Science"},{"key":"key2023101811195075100_ref026","doi-asserted-by":"crossref","first-page":"11","DOI":"10.7208\/chicago\/9780226116174.003.0002","article-title":"Measuring capital and technology: an extended framework","volume-title":"Measuring Capital in the New Economy","year":"2005"},{"issue":"1","key":"key2023101811195075100_ref027","first-page":"279","article-title":"Tradition, innovation and relationships: emergent profiles from agro-food Italian industry","volume":"123","year":"2021","journal-title":"British Food Journal"},{"key":"key2023101811195075100_ref028","first-page":"3","article-title":"Introduction","volume-title":"Introduction to Telemedicine","year":"1999"},{"issue":"4","key":"key2023101811195075100_ref029","doi-asserted-by":"crossref","first-page":"578","DOI":"10.1002\/mar.21327","article-title":"User\u2010generated content in the era of digital well\u2010being: a netnographic analysis in a healthcare marketing context","volume":"37","year":"2020","journal-title":"Psychology & Marketing"},{"issue":"4","key":"key2023101811195075100_ref030","doi-asserted-by":"crossref","first-page":"367","DOI":"10.1504\/IJLIC.2006.011747","article-title":"The knowledge-based view of the firm and its theoretical precursor","volume":"3","year":"2006","journal-title":"International Journal of Learning and Intellectual Capital"},{"issue":"1","key":"key2023101811195075100_ref031","first-page":"114","article-title":"A relational capital perspective on social sustainability; the case of female entrepreneurship in Italy","volume":"24","year":"2019","journal-title":"Measuring Business Excellence"},{"issue":"3","key":"key2023101811195075100_ref032","doi-asserted-by":"crossref","first-page":"101","DOI":"10.1108\/13673270510602809","article-title":"Knowledge management, innovation and firm performance","volume":"9","year":"2005","journal-title":"Journal of Knowledge Management"},{"key":"key2023101811195075100_ref033","volume-title":"Working Knowledge: How Organizations Manage What They Know","year":"1998"},{"issue":"2","key":"key2023101811195075100_ref034","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1177\/0093650205285366","article-title":"Explaining knowledge sharing: the role of team communication styles, job satisfaction, and performance beliefs","volume":"33","year":"2006","journal-title":"Communication Research"},{"issue":"5","key":"key2023101811195075100_ref035","doi-asserted-by":"crossref","first-page":"841","DOI":"10.1108\/JKM-06-2014-0264","article-title":"Managerial practices and operative directions of knowledge management within inter-firm networks: a global view","volume":"18","year":"2014","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023101811195075100_ref036","doi-asserted-by":"crossref","first-page":"201","DOI":"10.1016\/j.jom.2014.12.003","article-title":"Understanding information exchange in healthcare operations: evidence from hospitals and patients","volume":"36","year":"2015","journal-title":"Journal of Operations Management"},{"issue":"3","key":"key2023101811195075100_ref037","doi-asserted-by":"crossref","first-page":"345","DOI":"10.1002\/(SICI)1097-0266(200003)21:3<345::AID-SMJ96>3.0.CO;2-N","article-title":"Creating and managing a high-performance knowledge-sharing network: the toyota case","volume":"21","year":"2000","journal-title":"Strategic Management Journal"},{"issue":"3","key":"key2023101811195075100_ref038","first-page":"366","article-title":"The relational view: cooperative strategy and sources of interorganizational competitive advantage","volume":"30","year":"1998","journal-title":"Academy of Management Review"},{"key":"key2023101811195075100_ref039","volume-title":"Intellectual Capital: Realising Your Company\u2019s True Value by Finding Its Hidden Brainpower","year":"1997"},{"issue":"4","key":"key2023101811195075100_ref040","doi-asserted-by":"crossref","first-page":"532","DOI":"10.2307\/258557","article-title":"Building theories from case study research","volume":"14","year":"1989","journal-title":"The Academy of Management Review"},{"issue":"5","key":"key2023101811195075100_ref041","doi-asserted-by":"crossref","first-page":"945","DOI":"10.1108\/IMR-12-2018-0360","article-title":"International social entrepreneurship and social value creation in cause-related marketing through personal relationships and accountability","volume":"37","year":"2020","journal-title":"International Marketing Review"},{"issue":"3","key":"key2023101811195075100_ref042","first-page":"618","article-title":"Information communication technology, knowledge management, job and customer satisfaction: a study of healthcare workers in Lebanon","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"key":"key2023101811195075100_ref043","unstructured":"European Commission (2009), \u201cTelemedicine for the benefit of patients, healthcare systems and society\u201d, Commission Staff Working Paper SEC(2009)943 final, June 2009."},{"issue":"1","key":"key2023101811195075100_ref044","first-page":"1","article-title":"Intellectual capital in the healthcare sector: a systematic review and critique of the literature","volume":"15","year":"2015","journal-title":"BMC Health Services Research"},{"key":"key2023101811195075100_ref045","article-title":"The roots of \u2018volunteer\u2019 employees\u2019 engagement: the silent role of intellectual capital in knowledge-sharing intentions","year":"2021","journal-title":"Journal of Intellectual Capital"},{"issue":"1","key":"key2023101811195075100_ref0274","doi-asserted-by":"crossref","first-page":"118","DOI":"10.1108\/IJWBR-10-2019-0056","article-title":"Empirical approach to the sequential relationships between generation, relational capital and performance in family wineries in Spain","volume":"33","year":"2021","journal-title":"International Journal of Wine Business Research"},{"issue":"3","key":"key2023101811195075100_ref046","first-page":"525","article-title":"Mobile technology to give a resource-based knowledge management advantage to community health nurses in an emerging economies context","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"5","key":"key2023101811195075100_ref047","doi-asserted-by":"crossref","first-page":"1413","DOI":"10.1177\/0149206310390218","article-title":"Invited editorial: why micro-foundations for resource-based theory are needed and what they may look like","volume":"37","year":"2011","journal-title":"Journal of Management"},{"issue":"1","key":"key2023101811195075100_ref048","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1002\/gsj.1399","article-title":"The knowledge based view and global strategy: past impact and future potential","volume":"12","year":"2022","journal-title":"Global Strategy Journal"},{"issue":"1","key":"key2023101811195075100_ref049","doi-asserted-by":"crossref","first-page":"27","DOI":"10.1108\/14691930110380473","article-title":"The management, measurement and the reporting of intellectual capital","volume":"2","year":"2001","journal-title":"Journal of Intellectual Capital"},{"issue":"4","key":"key2023101811195075100_ref050","doi-asserted-by":"crossref","first-page":"753","DOI":"10.1080\/09638180310001628455","article-title":"Exploring intellectual capital in hospitals: two qualitative case studies in Italy and Austria","volume":"12","year":"2003","journal-title":"European Accounting Review"},{"issue":"4","key":"key2023101811195075100_ref051","doi-asserted-by":"crossref","first-page":"531","DOI":"10.1142\/S2424862220300045","article-title":"Medical 4.0 and its role in healthcare during Covid-19 pandemic: a review","volume":"5","year":"2020","journal-title":"Journal of Industrial Integration and Management"},{"issue":"2","key":"key2023101811195075100_ref052","first-page":"106","article-title":"What\u2019s your strategy for managing knowledge","volume":"77","year":"1999","journal-title":"The Knowledge Management Yearbook 2000\u20132001"},{"key":"key2023101811195075100_ref053","volume-title":"Strategic Management: Concepts: Competitiveness and Globalization","year":"2016"},{"issue":"3","key":"key2023101811195075100_ref054","doi-asserted-by":"crossref","first-page":"489","DOI":"10.1111\/j.1540-5915.2012.00357.x","article-title":"Relationship between intellectual capital and knowledge management: an empirical investigation","volume":"43","year":"2012","journal-title":"Decision Sciences"},{"issue":"2","key":"key2023101811195075100_ref055","doi-asserted-by":"crossref","first-page":"290","DOI":"10.1108\/JIC-02-2020-0063","article-title":"Managing intellectual capital in healthcare organizations. A conceptual proposal to promote innovation","volume":"22","year":"2021","journal-title":"Journal of Intellectual Capital"},{"issue":"4","key":"key2023101811195075100_ref056","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1504\/IJBSR.2014.065026","article-title":"Understanding the relationship between knowledge integration capability and innovative capability: a knowledge-based view","volume":"8","year":"2014","journal-title":"International Journal of Business and Systems Research"},{"issue":"4","key":"key2023101811195075100_ref057","doi-asserted-by":"crossref","first-page":"904","DOI":"10.1108\/JIC-11-2016-0116","article-title":"Intellectual capital, knowledge management practices and firm performance","volume":"18","year":"2017","journal-title":"Journal of Intellectual Capital"},{"issue":"4","key":"key2023101811195075100_ref058","doi-asserted-by":"crossref","first-page":"408","DOI":"10.1016\/j.jbusres.2010.09.010","article-title":"Innovation, organizational learning, and performance","volume":"64","year":"2011","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2023101811195075100_ref059","doi-asserted-by":"crossref","first-page":"667","DOI":"10.1108\/JIC-11-2016-0120","article-title":"Knowledge management and intellectual capital in networks of small- and medium-sized enterprises","volume":"18","year":"2017","journal-title":"Journal of Intellectual Capital"},{"issue":"1","key":"key2023101811195075100_ref060","first-page":"1","article-title":"Enhancing organization effectiveness through human, relational and structural capital: an empirical analysis","volume":"8","year":"2009","journal-title":"Management and Accounting Review (MAR)"},{"issue":"2","key":"key2023101811195075100_ref061","doi-asserted-by":"crossref","first-page":"147","DOI":"10.1111\/j.1467-8691.2012.00635.x","article-title":"Psychological safety, knowledge sharing, and creative performance in healthcare teams","volume":"21","year":"2012","journal-title":"Creativity and Innovation Management"},{"issue":"4","key":"key2023101811195075100_ref0260","doi-asserted-by":"crossref","first-page":"342","DOI":"10.1504\/IJLIC.2007.016332","article-title":"What do we really mean by the dynamic dimension of intellectual capital?","volume":"4","year":"2007","journal-title":"International Journal of Learning and Intellectual Capital"},{"issue":"3","key":"key2023101811195075100_ref062","doi-asserted-by":"crossref","first-page":"362","DOI":"10.1108\/JIC-05-2014-0059","article-title":"The interaction of intellectual capital assets and knowledge management practices in organizational value creation","volume":"15","year":"2014","journal-title":"Journal of Intellectual Capital"},{"issue":"3","key":"key2023101811195075100_ref063","first-page":"97","article-title":"Knowledge and learning capabilities in non-profit organizations: a relational capital perspective","volume":"17","year":"2010","journal-title":"The International Journal of Learning"},{"key":"key2023101811195075100_ref064","doi-asserted-by":"crossref","first-page":"557","DOI":"10.1016\/j.jbusres.2020.10.030","article-title":"Digital transformation in healthcare: analysing the current state-of-research","volume":"123","year":"2021","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2023101811195075100_ref065","doi-asserted-by":"crossref","first-page":"638","DOI":"10.5465\/amr.2006.21318922","article-title":"The competitive advantage of interconnected firms: an extension of the resource-based view","volume":"31","year":"2006","journal-title":"Academy of Management Review"},{"issue":"6","key":"key2023101811195075100_ref066","doi-asserted-by":"crossref","first-page":"483","DOI":"10.1080\/09540962.2020.1748855","article-title":"New development: \u2018healing at a distance\u2019 \u2013 telemedicine and COVID-19","volume":"40","year":"2020","journal-title":"Public Money & Management"},{"key":"key2023101811195075100_ref067","doi-asserted-by":"crossref","first-page":"120479","DOI":"10.1016\/j.techfore.2020.120479","article-title":"Value creation during fourth industrial revolution: use of intellectual capital by most innovative companies of the world","volume":"163","year":"2021","journal-title":"Technological Forecasting and Social Change"},{"issue":"2","key":"key2023101811195075100_ref0275","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1109\/MC.2010.52","article-title":"Strategic intelligence, social networking, and knowledge retention","volume":"43","year":"2010","journal-title":"Computer"},{"issue":"3","key":"key2023101811195075100_ref068","doi-asserted-by":"crossref","first-page":"407","DOI":"10.1016\/j.jbusres.2012.12.019","article-title":"Exploring the role of dynamic capabilities in firm performance under the resource-based view framework","volume":"67","year":"2014","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2023101811195075100_ref069","doi-asserted-by":"crossref","first-page":"257","DOI":"10.1108\/09696470610661117","article-title":"The role of culture on knowledge transfer: the case of the multinational corporation","volume":"13","year":"2006","journal-title":"The Learning Organization"},{"issue":"3","key":"key2023101811195075100_ref070","first-page":"626","article-title":"A network model approach to enhance knowledge sharing for internationalization readiness of SMEs","volume":"39","year":"2021","journal-title":"International Marketing Review"},{"issue":"3","key":"key2023101811195075100_ref071","first-page":"545","article-title":"Exploration of factors affecting the use of web 2.0 for knowledge sharing among healthcare professionals: an Indian perspective","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023101811195075100_ref072","doi-asserted-by":"crossref","first-page":"37","DOI":"10.1057\/kmrp.2008.37","article-title":"Building ontology-based knowledge maps to assist knowledge process outsourcing decisions","volume":"7","year":"2009","journal-title":"Knowledge Management Research & Practice"},{"issue":"11","key":"key2023101811195075100_ref073","first-page":"71","article-title":"Knowledge management in turbulent times: time-based scenario analysis of vaccinations against COVID-19","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023101811195075100_ref074","doi-asserted-by":"crossref","first-page":"511","DOI":"10.1108\/JSMA-11-2015-0088","article-title":"Dynamic capabilities: towards an organizing framework","volume":"9","year":"2016","journal-title":"Journal of Strategy and Management"},{"key":"key2023101811195075100_ref075","first-page":"4","article-title":"Intellectual capital and innovative work behaviour: opening the black box","volume":"4","year":"2012","journal-title":"International Journal of Engineering Business Management"},{"issue":"1","key":"key2023101811195075100_ref076","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1177\/0149206315610635","article-title":"An assessment of resource-based theorizing on firm growth and suggestions for the future","volume":"44","year":"2018","journal-title":"Journal of Management"},{"issue":"7","key":"key2023101811195075100_ref077","doi-asserted-by":"crossref","first-page":"745","DOI":"10.1002\/smj.686","article-title":"Value, rareness, competitive advantage, and performance: a conceptual-level empirical investigation of the resource-based view of the firm","volume":"29","year":"2008","journal-title":"Strategic Management Journal"},{"issue":"1","key":"key2023101811195075100_ref078","first-page":"70","article-title":"Multilevel influences on individual knowledge sharing behaviours: the moderating effects of knowledge sharing opportunity and collectivism","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"key":"key2023101811195075100_ref079","volume-title":"The Knowledge-Creating Company","year":"1995"},{"issue":"7\/8","key":"key2023101811195075100_ref080","first-page":"833","article-title":"A theory of organizational knowledge creation","volume":"11","year":"1996","journal-title":"International Journal of Technology Management"},{"key":"key2023101811195075100_ref081","unstructured":"OECD (2013), \u201cSupporting investment in knowledge capital, growth and innovation\u201d, available at: https:\/\/read.oecd-ilibrary.org\/industry-and-services\/supporting-investment-in-knowledgecapital-growth-and-innovation_9789264193307-en#page1 (accessed 20 May 2021)."},{"issue":"2","key":"key2023101811195075100_ref082","first-page":"384","article-title":"Open innovation and patenting activity in health care","volume":"22","year":"2020","journal-title":"Journal of Intellectual Capital"},{"key":"key2023101811195075100_ref083","volume-title":"The C.A.O.S. Model","year":"2021"},{"issue":"3","key":"key2023101811195075100_ref084","doi-asserted-by":"crossref","first-page":"357","DOI":"10.1108\/JIC-10-2019-0237","article-title":"The present and future of intellectual capital in the healthcare sector: a systematic literature review","volume":"21","year":"2020","journal-title":"Journal of Intellectual Capital"},{"issue":"4","key":"key2023101811195075100_ref085","doi-asserted-by":"crossref","first-page":"703","DOI":"10.1108\/JIC-01-2020-0010","article-title":"Knowledge resources in the university context: an overview of the literature","volume":"22","year":"2021","journal-title":"Journal of Intellectual Capital"},{"issue":"4","key":"key2023101811195075100_ref086","doi-asserted-by":"crossref","first-page":"1040","DOI":"10.1108\/BFJ-06-2019-0467","article-title":"My name is bond, pecorino bond","volume":"122","year":"2020","journal-title":"British Food Journal"},{"key":"key2023101811195075100_ref087","first-page":"205","article-title":"Women enterprises, relational capital and corporate strategy: a multiple case study","volume-title":"IPAZIA Workshop on Gender Issues","year":"2018"},{"key":"key2023101811195075100_ref088","doi-asserted-by":"crossref","first-page":"119226","DOI":"10.1016\/j.techfore.2018.02.018","article-title":"E-health and wellbeing monitoring using smart healthcare devices: an empirical investigation","volume":"153","year":"2020","journal-title":"Technological Forecasting and Social Change"},{"issue":"3","key":"key2023101811195075100_ref089","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1080\/07421222.2014.994672","article-title":"Healthcare IT adoption: an analysis of knowledge transfer in socioeconomic networks","volume":"31","year":"2014","journal-title":"Journal of Management Information Systems"},{"key":"key2023101811195075100_ref090","volume-title":"The Theory of the Growth of the Firm","year":"1959"},{"issue":"3","key":"key2023101811195075100_ref091","doi-asserted-by":"crossref","first-page":"179","DOI":"10.1002\/smj.4250140303","article-title":"The cornerstones of competitive advantage: a resource-based view","volume":"14","year":"1993","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2023101811195075100_ref092","first-page":"403","article-title":"Knowledge management as a driver of performance in ambulatory healthcare \u2013 a systematic literature review through an intellectual capital lens","volume":"22","year":"2020","journal-title":"Journal of Intellectual Capital"},{"issue":"1","key":"key2023101811195075100_ref093","first-page":"124","article-title":"How knowledge management (KM) can be applied to healthcare organizations?","volume":"10","year":"2006","journal-title":"The Journal of Qazvin University of Medical Sciences"},{"key":"key2023101811195075100_ref094","volume-title":"Competitive Strategy: Techniques for Analyzing Industries and Competitors","year":"1980"},{"issue":"4","key":"key2023101811195075100_ref0270","doi-asserted-by":"crossref","first-page":"342","DOI":"10.1057\/kmrp.2011.29","article-title":"Intellectual capital and knowledge sharing: the mediating role of organisational knowledge-sharing climate","volume":"9","year":"2011","journal-title":"Knowledge Management Research & Practice"},{"issue":"4","key":"key2023101811195075100_ref095","doi-asserted-by":"crossref","first-page":"400","DOI":"10.1111\/caim.12084","article-title":"Knowledge sharing and innovative work behaviour in healthcare: a micro-level investigation of direct and indirect effects","volume":"23","year":"2014","journal-title":"Creativity and Innovation Management"},{"issue":"4","key":"key2023101811195075100_ref096","doi-asserted-by":"crossref","first-page":"243","DOI":"10.1007\/BF01421807","article-title":"The reality of medical work: the case for a new perspective on telemedicine","volume":"4","year":"1999","journal-title":"Virtual Reality"},{"issue":"3","key":"key2023101811195075100_ref097","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1016\/S0024-6301(97)90260-0","article-title":"Measuring your company\u2019s intellectual performance","volume":"30","year":"1997","journal-title":"Long Range Planning"},{"key":"key2023101811195075100_ref098","volume-title":"Intellectual Capital: Navigating the New Business Landscape","year":"1997"},{"issue":"4","key":"key2023101811195075100_ref099","doi-asserted-by":"crossref","first-page":"531","DOI":"10.1111\/j.1540-5414.2005.00102.x","article-title":"Knowledge management using information technology: determinants of short\u2010term impact on firm value","volume":"36","year":"2005","journal-title":"Decision Sciences"},{"issue":"3","key":"key2023101811195075100_ref0100","doi-asserted-by":"crossref","first-page":"508","DOI":"10.1108\/JKM-10-2018-0636","article-title":"Overcoming knowledge barriers to health care through continuous learning","volume":"23","year":"2019","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023101811195075100_ref0101","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1504\/IJBG.2012.043968","article-title":"Internationalisation drivers in the wine business: a RBV perspective","volume":"8","year":"2012","journal-title":"International Journal of Business and Globalisation"},{"issue":"2","key":"key2023101811195075100_ref0102","first-page":"1","article-title":"Innovative paradigms for enhancing healthcare service performance","volume":"35","year":"2021","journal-title":"Journal of Innovation Economics Management"},{"issue":"4","key":"key2023101811195075100_ref0103","doi-asserted-by":"crossref","first-page":"586","DOI":"10.1108\/14691931111181742","article-title":"Understanding the knowledge management\u2010intellectual capital relationship: a two\u2010way analysis","volume":"12","year":"2011","journal-title":"Journal of Intellectual Capital"},{"issue":"2","key":"key2023101811195075100_ref0104","doi-asserted-by":"crossref","first-page":"190","DOI":"10.1504\/IJKMS.2020.106332","article-title":"Knowledge acquisition from intra- and inter-organizational relationships, CSR and financial performance","volume":"11","year":"2020","journal-title":"International Journal of Knowledge Management Studies"},{"issue":"3","key":"key2023101811195075100_ref0105","doi-asserted-by":"crossref","first-page":"298","DOI":"10.1108\/BJM-07-2018-398","article-title":"Emerging issues on business innovation ecosystems: the role of information and communication technologies (ICTs) for knowledge management (KM) and innovation within and among enterprises","volume":"13","year":"2018","journal-title":"Baltic Journal of Management"},{"key":"key2023101811195075100_ref0106","article-title":"Innovation: the key for creating and sharing knowledge","volume-title":"Effective Project Management through the Integration of Knowledge and Innovation","year":"2015"},{"issue":"9","key":"key2023101811195075100_ref0107","doi-asserted-by":"crossref","first-page":"1617","DOI":"10.1016\/j.socscimed.2012.06.014","article-title":"A social learning perspective on the development of doctors in the UK national health service","volume":"75","year":"2012","journal-title":"Social Science & Medicine"},{"issue":"3","key":"key2023101811195075100_ref0108","doi-asserted-by":"crossref","first-page":"450","DOI":"10.5465\/amj.2005.17407911","article-title":"The influence of intellectual capital on the types of innovative capabilities","volume":"48","year":"2005","journal-title":"Academy of Management Journal"},{"issue":"4","key":"key2023101811195075100_ref0273","doi-asserted-by":"crossref","first-page":"196","DOI":"10.1016\/j.apmrv.2016.02.002","article-title":"Innovation capability of SMEs through entrepreneurship, marketing capability, relational capital and empowerment","volume":"21","year":"2016","journal-title":"Asia Pacific Management Review"},{"issue":"3","key":"key2023101811195075100_ref0109","doi-asserted-by":"crossref","first-page":"462","DOI":"10.1108\/13673271111137439","article-title":"Organizational culture\u2019s influence on tacit knowledge-sharing behaviour","volume":"15","year":"2011","journal-title":"Journal of Knowledge Management"},{"issue":"7","key":"key2023101811195075100_ref0110","doi-asserted-by":"crossref","first-page":"509","DOI":"10.1002\/(SICI)1097-0266(199708)18:7<509::AID-SMJ882>3.0.CO;2-Z","article-title":"Dynamic capabilities and strategic management","volume":"18","year":"1997","journal-title":"Strategic Management Journal"},{"issue":"3","key":"key2023101811195075100_ref0111","first-page":"559","article-title":"Information technology and knowledge sharing for better health care: an emerging economy context","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"key":"key2023101811195075100_ref0112","volume-title":"Handbook on Nonprofit Institutions in the System of National Accounts","author":"United Nations","year":"2002"},{"issue":"1","key":"key2023101811195075100_ref0113","doi-asserted-by":"crossref","first-page":"90","DOI":"10.1108\/13673270310463644","article-title":"Does health care for knowledge management?","volume":"7","year":"2003","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023101811195075100_ref0271","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.im.2008.09.002","article-title":"Managing knowledge sharing: emergent and engineering approaches","volume":"46","year":"2009","journal-title":"Information & Management"},{"issue":"2","key":"key2023101811195075100_ref0114","doi-asserted-by":"crossref","first-page":"11","DOI":"10.3390\/systems6020011","article-title":"Online academic networks as knowledge brokers: the mediating role of organizational support","volume":"6","year":"2018","journal-title":"Systems"},{"issue":"6","key":"key2023101811195075100_ref0115","doi-asserted-by":"crossref","first-page":"1369","DOI":"10.1108\/JKM-01-2020-0010","article-title":"SMEs strategic networks and innovative performance: a relational design and methodology for knowledge sharing","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"key2023101811195075100_ref0116","doi-asserted-by":"crossref","first-page":"253","DOI":"10.1080\/14778238.2018.1557999","article-title":"Network level knowledge sharing: leveraging riege\u2019s model of knowledge barriers","volume":"17","year":"2019","journal-title":"Knowledge Management Research & Practice"},{"issue":"1","key":"key2023101811195075100_ref0117","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1111\/j.1468-2370.2007.00201.x","article-title":"Dynamic capabilities: a review and research agenda","volume":"9","year":"2007","journal-title":"International Journal of Management Reviews"},{"issue":"2","key":"key2023101811195075100_ref0118","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1016\/j.hrmr.2009.10.001","article-title":"Knowledge sharing: a review and directions for future research","volume":"20","year":"2010","journal-title":"Human Resource Management Review"},{"key":"key2023101811195075100_ref0290","volume-title":"Healthcare Knowledge Management Primer","year":"2009"},{"issue":"2","key":"key2023101811195075100_ref0119","doi-asserted-by":"crossref","first-page":"214","DOI":"10.1108\/02621710810849344","article-title":"The networked firm: a framework for RBV","volume":"27","year":"2008","journal-title":"Journal of Management Development"},{"key":"key2023101811195075100_ref0120","volume-title":"Case Study Research Design and Methods","year":"2014","edition":"5th ed."},{"issue":"2","key":"key2023101811195075100_ref0121","doi-asserted-by":"crossref","first-page":"335","DOI":"10.1111\/j.1467-6486.2004.00435.x","article-title":"Intellectual capital profiles: an examination of investments and returns","volume":"41","year":"2004","journal-title":"Journal of Management Studies"},{"issue":"2","key":"key2023101811195075100_ref0122","first-page":"360","article-title":"Knowledge management practice of medical cloud logistics industry: transportation resource semantic discovery based on ontology modelling","volume":"22","year":"2020","journal-title":"Journal of Intellectual Capital"},{"issue":"1","key":"key2023101811195075100_ref0123","first-page":"57","article-title":"Intangible resources as performance drivers in European hospitals","volume":"57","year":"2008","journal-title":"International Journal of Productivity and Performance Management"},{"issue":"1","key":"key2023101811195075100_ref0124","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1177\/104225879902400104","article-title":"Resource configuration, competitive strategies, and corporate entrepreneurship: an empirical examination of small firms","volume":"24","year":"1999","journal-title":"Entrepreneurship Theory and Practice"},{"issue":"2","key":"key2023101811195075100_ref0125","doi-asserted-by":"crossref","first-page":"141","DOI":"10.1108\/JKM-04-2014-0167","article-title":"Exploring different cultural configurations: how do they affect subsidiaries\u2019 knowledge sharing behaviors?","volume":"19","year":"2015","journal-title":"Journal of Knowledge Management"},{"key":"key2023101811195075100_ref0126","unstructured":"OECD (2021), \u201cHealth at a glance 2021\u201d, available at: www.oecd.org\/health\/health-at-a-glance.htm"},{"issue":"2","key":"key2023101811195075100_ref0127","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1016\/S0957-4174(03)00048-4","article-title":"An ontological framework for representing and exploiting medical knowledge","volume":"25","year":"2003","journal-title":"Expert Systems with Applications"},{"issue":"1","key":"key2023101811195075100_ref0128","doi-asserted-by":"crossref","first-page":"13","DOI":"10.1002\/kpm.187","article-title":"Committed to share: commitment and CMC use as antecedents of knowledge sharing","volume":"11","year":"2004","journal-title":"Knowledge and Process Management"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-05-2022-0349\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-05-2022-0349\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:26:27Z","timestamp":1753395987000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/27\/8\/2058-2089\/263377"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,12,29]]},"references-count":135,"journal-issue":{"issue":"8","published-online":{"date-parts":[[2022,12,29]]},"published-print":{"date-parts":[[2023,10,19]]}},"alternative-id":["10.1108\/JKM-05-2022-0349"],"URL":"https:\/\/doi.org\/10.1108\/jkm-05-2022-0349","relation":{},"ISSN":["1367-3270","1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"},{"value":"1367-3270","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022,12,29]]}}}