{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,18]],"date-time":"2026-04-18T00:10:04Z","timestamp":1776471004572,"version":"3.51.2"},"reference-count":105,"publisher":"Emerald","issue":"6","content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2021,7,30]]},"abstract":"<jats:sec>\n                    <jats:title>Purpose<\/jats:title>\n                    <jats:p>This study aims to examine the effects of diversity-oriented leadership and strategic internal communication on employees\u2019 knowledge-sharing behavior during a crisis situation, coronavirus (COVID-19) outbreak in particular. Integrating knowledge sharing research with internal crisis communication literature as well as self-determination theory, the mediating roles of employees\u2019 intrinsic needs satisfaction are also identified.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Design\/methodology\/approach<\/jats:title>\n                    <jats:p>An online survey was conducted with 490 full-time employees in the USA across industry sectors during the COVID-19 outbreak.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Findings<\/jats:title>\n                    <jats:p>Results suggest that diversity-oriented leadership contributes to transparent internal communication during a crisis and increases employees\u2019 satisfaction of autonomy, competence and relatedness needs. Transparent internal communication also increases employees\u2019 intrinsic needs satisfaction, which in turn fosters their job engagement and knowledge-sharing behavior during the crisis.<\/jats:p>\n                  <\/jats:sec>\n                  <jats:sec>\n                    <jats:title>Originality\/value<\/jats:title>\n                    <jats:p>This study is one of the earliest studies to demonstrate the effectiveness of diversity-oriented leadership and strategic internal crisis communication in enhancing employees\u2019 knowledge-sharing behavior, especially in the context of COVID-19.<\/jats:p>\n                  <\/jats:sec>","DOI":"10.1108\/jkm-06-2020-0483","type":"journal-article","created":{"date-parts":[[2020,12,10]],"date-time":"2020-12-10T05:08:33Z","timestamp":1607576913000},"page":"1526-1549","source":"Crossref","is-referenced-by-count":131,"title":["Enhancing employees\u2019 knowledge sharing through diversity-oriented leadership and strategic internal communication during the COVID-19 outbreak"],"prefix":"10.1108","volume":"25","author":[{"given":"Yeunjae","family":"Lee","sequence":"first","affiliation":[{"name":"University of Miami Department of Strategic Communication, , Coral Gables, Florida,","place":["USA"]}]},{"given":"Weiting","family":"Tao","sequence":"additional","affiliation":[{"name":"University of Miami Department of Strategic Communication, , Coral Gables, Florida,","place":["USA"]}]},{"given":"Jo-Yun Queenie","family":"Li","sequence":"additional","affiliation":[{"name":"University of Miami Department of Strategic Communication, , Coral Gables, Florida,","place":["USA"]}]},{"given":"Ruoyu","family":"Sun","sequence":"additional","affiliation":[{"name":"University of Miami Department of Strategic Communication, , Coral Gables, 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