{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,18]],"date-time":"2026-06-18T14:57:34Z","timestamp":1781794654052,"version":"3.54.5"},"reference-count":28,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2014,4,7]],"date-time":"2014-04-07T00:00:00Z","timestamp":1396828800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,4,7]]},"abstract":"<jats:sec>\n               <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n               <jats:p> \u2013 <jats:italic>Since its introduction, the notion of Communities of Practice (CoPs) has gained immediate popularity, especially among Knowledge Management scholars. The paper aims at reviewing the past and discussing what has been done. In particular the purposes are: to assess the importance of CoPs in the KM literature; to trace how this notion is defined and used, both in practical and theoretical terms; to classify the approaches used by KM research on CoPs; to discuss the results that research and practice in CoPs have led so far, the open issues, and the potential role of this notion in a future KM research agenda.<\/jats:italic> \n               <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n               <jats:p> \u2013 <jats:italic>The paper illustrates and discusses the findings of a systematic literature review on CoPs focusing on papers published in the most influential Knowledge Management and Intellectual Capital Journals.<\/jats:italic> \n               <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n               <jats:p> \u2013 <jats:italic>The study analyses 82 articles published in 12 different KM and IC leading journals from 1997 to 2012. Each article was examined to determine the following information: type of study; domain of application; research methodology applied and addressed topic. Emerging trends, open questions and further research needs are identified and discussed. In particular, an issue for researchers is the necessity to formulate an agreed definition of CoPs under the KM umbrella, which can also help to implement comparable empirical studies and to build theories that provide understanding of how CoPs can be managed.<\/jats:italic> \n               <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title>\n               <jats:p> \u2013 <jats:italic>The outcomes of the review is particularly important for KM scholars dealing with CoPs, who can find suggestions for their future research. It can also provide food for thought to practitioners, by illustrating the state-of-the-art and prospects of this important organisational form. In addition, the paper highlights that, despite the huge amount of studies on this topic, the notion of CoP is still used in different ways and the specific experience of each company is difficult to generalise and transfer to other cases.<\/jats:italic> \n               <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n               <jats:p> \u2013 <jats:italic>This is the most up-to-date analysis of research on CoPs in its elective field of application that is Knowledge Management.<\/jats:italic>\n               <\/jats:p>\n            <\/jats:sec>","DOI":"10.1108\/jkm-07-2013-0277","type":"journal-article","created":{"date-parts":[[2014,5,6]],"date-time":"2014-05-06T11:54:00Z","timestamp":1399377240000},"page":"366-381","source":"Crossref","is-referenced-by-count":68,"title":["The place of communities of practice in knowledge management studies: a critical review"],"prefix":"10.1108","volume":"18","author":[{"given":"Ettore","family":"Bolisani","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Enrico","family":"Scarso","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"key":"key2021010203132140600_b1","doi-asserted-by":"crossref","unstructured":"Agrawal, A.\n                and \n                  Joshi, K.D.\n                (2011), \u201cA review of community of practice in organizations: key findings and emerging themes\u201d, \n                  Proceedings of the 44th HICSS, Kauai, Hawaii, 4-7 January\n               .","DOI":"10.1109\/HICSS.2011.26"},{"key":"key2021010203132140600_b2","doi-asserted-by":"crossref","unstructured":"Annabi, H.\n                and \n                  McGann, S.T.\n                (2013), \u201cSocial media as the missing link: connecting communities of practice to business strategy\u201d, \n                  Journal of Organizational Computing and Electronic Commerce\n               , Vol. 23 Nos 1-2, pp. 56-83.","DOI":"10.1080\/10919392.2013.748608"},{"key":"key2021010203132140600_b3","doi-asserted-by":"crossref","unstructured":"Chua, A.Y.K.\n                (2006), \u201cThe rise and fall of a community of practice: a descriptive case study\u201d, \n                  Knowledge and Process Management\n               , Vol. 13 No. 2, pp. 120-128.","DOI":"10.1002\/kpm.239"},{"key":"key2021010203132140600_b4","unstructured":"Hansen, M.T.\n               , \n                  Nohria, N.\n                and \n                  Tierney, T.\n                (1999), \u201cWhat\n\t\t\t\t\t'\n\t\t\t\ts your strategy for managing knowledge?\u201d, \n                  Harvard Business Review\n               , Vol. 77 No. 2, pp. 106-116."},{"key":"key2021010203132140600_b5","doi-asserted-by":"crossref","unstructured":"Harvey, J-F.\n               , \n               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            and \n                  Wulf, V.\n                (2006), \u201cIT to support the knowledge sharing in communities, towards a social capital analysis\u201d, \n                  Journal of Information Technology\n               , Vol. 21 No. 1, pp. 40-51.","DOI":"10.1057\/palgrave.jit.2000053"},{"key":"key2021010203132140600_b8","doi-asserted-by":"crossref","unstructured":"Lave, J.\n                and \n                  Wenger, E.\n                (1991), \n                  Situated Learning: Legitimate Peripheral Participation\n               , Cambridge University Press, Cambridge.","DOI":"10.1017\/CBO9780511815355"},{"key":"key2021010203132140600_b9","doi-asserted-by":"crossref","unstructured":"Lesser, E.L.\n                and \n                  Storck, J.\n                (2001), \u201cCommunities of practice and organizational performance\u201d, \n                  IBM Systems Journal\n               , Vol. 40 No. 4, pp. 831-841.","DOI":"10.1147\/sj.404.0831"},{"key":"key2021010203132140600_b10","doi-asserted-by":"crossref","unstructured":"Li, L.C.\n               , \n                  Grimshaw, J.M.\n               , \n                  Nielsen, C.\n               , \n                  Judd, M.\n               , \n                  Coyte, P.C.\n                and \n                  Graham, I.D.\n                (2009a), \u201cEvolution of Wenger\n\t\t\t\t\t'\n\t\t\t\ts concept of community of practice\u201d, \n                  Implementation Science\n               , Vol. 4 No. 11.","DOI":"10.1186\/1748-5908-4-11"},{"key":"key2021010203132140600_b11","doi-asserted-by":"crossref","unstructured":"Li, L.C.\n               , \n                  Grimshaw, J.M.\n               , \n                  Nielsen, C.\n               , \n                  Judd, M.\n               , \n                  Coyte, P.C.\n                and \n                  Graham, I.D.\n                (2009b), \u201cUse of communities of practice in business and health care sectors: a systematic review\u201d, \n                  Implementation Science\n               , Vol. 4 No. 12.","DOI":"10.1186\/1748-5908-4-27"},{"key":"key2021010203132140600_b12","unstructured":"McDermott, R.\n                and \n                  Archibald, D.\n                (2010), \u201cHarnessing your staff\n\t\t\t\t\t'\n\t\t\t\ts informal networks\u201d, \n                  Harvard Business Review\n               , Vol. 88 No. 3, pp. 82-89."},{"key":"key2021010203132140600_b13","unstructured":"Murillo, E.\n                (2011), \u201cCommunities of practice in the business and organization studies literature\u201d, \n                  Information Research\n               , Vol. 16 No. 1."},{"key":"key2021010203132140600_b14","doi-asserted-by":"crossref","unstructured":"Newell, S.\n               , \n                  Bresnen, M.\n               , \n                  Edelman, L.\n               , \n                  Scarbrough, H.\n                and \n                  Swan, J.\n                (2006), \u201cSharing knowledge across projects. Limits to ICT-led project review practice\u201d, \n                  Management Learning\n               , Vol. 37 No. 2, pp. 167-185.","DOI":"10.1177\/1350507606063441"},{"key":"key2021010203132140600_b15","doi-asserted-by":"crossref","unstructured":"Petticrew, M.\n                and \n                  Roberts, H.\n                (2006), \n                  Systematic Reviews in the Social Sciences: A Practical Guide\n               , Blackwell, Malden, MA.","DOI":"10.1002\/9780470754887"},{"key":"key2021010203132140600_b16","unstructured":"Saint-Onge, H.\n                and \n                  Wallace, D.\n                (2003), \n                  Leveraging Communities of Practice for Strategic Advantage\n               , Butterworth-Heinemann, Burlington, MA."},{"key":"key2021010203132140600_b17","doi-asserted-by":"crossref","unstructured":"Scarso, E.\n                and \n                  Bolisani, E.\n                (2008), \u201cCommunities of practice as structures for managing knowledge in networked corporations\u201d, \n                  Journal of Manufacturing Technology Management\n               , Vol. 19 No. 3, pp. 374-390.","DOI":"10.1108\/17410380810853795"},{"key":"key2021010203132140600_b18","doi-asserted-by":"crossref","unstructured":"Scarso, E.\n               , \n                  Bolisani, E.\n                and \n                  Salvador, L.\n                (2009), \u201cA systematic framework for analysing the critical success factors of communities of practice\u201d, \n                  Journal of Knowledge Management\n               , Vol. 13 No. 6, pp. 431-447.","DOI":"10.1108\/13673270910997105"},{"key":"key2021010203132140600_b19","unstructured":"Senge, P.M.\n                (1990), \n                  The Fifth Discipline: The Art and Practice of the Learning Organization\n               , Doubleday, New York, NY."},{"key":"key2021010203132140600_b20","doi-asserted-by":"crossref","unstructured":"Serenko, A.\n                and \n                  Bontis, N.\n                (2013a), \u201cThe intellectual core and impact of the knowledge management academic discipline\u201d, \n                  Journal of Knowledge Management\n               , Vol. 17 No. 1, pp. 137-155.","DOI":"10.1108\/13673271311300840"},{"key":"key2021010203132140600_b21","doi-asserted-by":"crossref","unstructured":"Serenko, A.\n                and \n                  Bontis, N.\n                (2013b), \u201cGlobal ranking of knowledge management and intellectual capital academic journals: 2013 update\u201d, \n                  Journal of Knowledge Management\n               , Vol. 17 No. 2, pp. 307-326.","DOI":"10.1108\/13673271311315231"},{"key":"key2021010203132140600_b22","doi-asserted-by":"crossref","unstructured":"Walter, C.\n                and \n                  Ribi\u00e8re, V.\n                (2013), \u201cTen years of KM theory and practices\u201d, \n                  Knowledge Management Research & Practice\n               , Vol. 11 No. 1, pp. 4-9.","DOI":"10.1057\/kmrp.2012.64"},{"key":"key2021010203132140600_b23","unstructured":"Wenger, E.\n                (1996), \u201cCommunities of practice: the social fabric of a learning organization\u201d, \n                  Healthcare Forum Journal\n               , Vol. 39 No. 4, pp. 1-26."},{"key":"key2021010203132140600_b24","doi-asserted-by":"crossref","unstructured":"Wenger, E.\n                (1998), \n                  Communities of Practice: Learning, Meaning and Identity\n               , Cambridge University Press, Cambridge.","DOI":"10.1017\/CBO9780511803932"},{"key":"key2021010203132140600_b25","unstructured":"Wenger, E.\n                (2004), \u201cKnowledge management as a doughnut: shaping your knowledge strategy through communities of practice\u201d, \n                  Ivey Business Journal Online\n               , January\/February."},{"key":"key2021010203132140600_b26","doi-asserted-by":"crossref","unstructured":"Wenger, E.\n         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