{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,11]],"date-time":"2026-06-11T16:53:45Z","timestamp":1781196825622,"version":"3.54.1"},"reference-count":85,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2016,5,9]],"date-time":"2016-05-09T00:00:00Z","timestamp":1462752000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2016,5,9]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this paper is to assess the perceived importance of information technology (IT) as a core factor enabling innovation in knowledge management (KM). The aim is to propose an approach for using the IT tools for KM involved in the design of effective learning applications to help the firms to guide internal venturing development.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>The research design at the base of the present research has provided a survey which was conducted on a sample consisting of 187 different companies located in the Italian provinces of Naples and Caserta, from the segments of the electronics, the computer and network systems, the software (SW) development, aimed at deepening connections and influences of the use of IT-based knowledge management system (KMS). Structural equation modeling technique has been performed to get results.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>Consistent with what has been observed in previous studies (Del Giudice and Straub, 2011), the empirical analysis developed has confirmed that 72 per cent of companies surveyed has defined themselves much agree on the ability of KMS for supporting complex phenomena such as internal venturing: both encouraging the individual to become \u201cintrapreneur\u201d; and helping the employee to improve their performances within business processes in which they are likely to be involved.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This paper reviews key research literature issues on IT revolution for KM. With the growth of new and exciting IT opportunities, however, comes the daunting opportunity to experiment interoperable, easy to use, engaging and accessible IT applications that communicate the right information needed to reconfigure innovative mechanisms for entrepreneurism and organizational performance.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-07-2015-0257","type":"journal-article","created":{"date-parts":[[2016,6,6]],"date-time":"2016-06-06T07:58:10Z","timestamp":1465199890000},"page":"484-498","source":"Crossref","is-referenced-by-count":264,"title":["The impact of IT-based knowledge management systems on internal venturing and innovation: a structural equation modeling approach to corporate performance"],"prefix":"10.1108","volume":"20","author":[{"given":"Manlio","family":"Del Giudice","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Maria Rosaria","family":"Della Peruta","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","reference":[{"issue":"7","key":"key2020121605291608800_ref001","first-page":"40","article-title":"Patterns of innovation in technology","volume":"80","year":"1978","journal-title":"Technology Review"},{"issue":"1","key":"key2020121605291608800_ref002","doi-asserted-by":"crossref","first-page":"107","DOI":"10.2307\/3250961","article-title":"Review: knowledge management and knowledge management systems: conceptual foundations and research issues","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2020121605291608800_ref003","doi-asserted-by":"crossref","first-page":"100","DOI":"10.1108\/13673271011015598","article-title":"Modeling enablers for successful KM implementation","volume":"14","year":"2010","journal-title":"Journal of Knowledge Management"},{"key":"key2020121605291608800_ref092","volume-title":"Methods of Social Research","year":"1994","edition":"(4th ed.)"},{"key":"key2020121605291608800_ref004","volume-title":"L\u2019Analyse du Contenu","year":"1977"},{"issue":"2","key":"key2020121605291608800_ref005","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1002\/bult.2012.1720380210","article-title":"Enabling personal knowledge management with collaborative and semantic technologies","volume":"38","year":"2012","journal-title":"Bulletin of the American Society for Information Science and Technology"},{"issue":"2","key":"key2020121605291608800_ref006","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1108\/13673270010372251","article-title":"The transfer of knowledge and the retention of expertise: the continuing need for global assignment","volume":"4","year":"2000","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2020121605291608800_ref007","doi-asserted-by":"crossref","first-page":"350","DOI":"10.1287\/orsc.6.4.350","article-title":"Perspective making and perspective taking in communities of knowing","volume":"6","year":"1995","journal-title":"Organization Science"},{"issue":"3","key":"key2020121605291608800_ref008","doi-asserted-by":"crossref","first-page":"147","DOI":"10.1111\/1467-8691.00247","article-title":"Collaborative processes and knowledge creation in communities of practice","volume":"11","year":"2002","journal-title":"Creativity and Innovation Management"},{"issue":"1","key":"key2020121605291608800_ref009","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1287\/orsc.2.1.40","article-title":"Organizational learning and communities-of-practice: toward a unified view of working, learning, and innovation","volume":"2","year":"1991","journal-title":"Organization Science"},{"issue":"3","key":"key2020121605291608800_ref010","first-page":"91","article-title":"Organizing knowledge","volume":"40","year":"1998","journal-title":"California Management Review"},{"key":"key2020121605291608800_ref011","first-page":"44","article-title":"Structure and spontaneity: knowledge and organization","volume-title":"Managing Industrial Knowledge: Creation, Transfer and Utilization","year":"2001"},{"issue":"2","key":"key2020121605291608800_ref012","doi-asserted-by":"crossref","first-page":"198","DOI":"10.1287\/orsc.12.2.198.10116","article-title":"Knowledge and organization: a social-practice perspective","volume":"12","year":"2001","journal-title":"Organization Science"},{"issue":"5","key":"key2020121605291608800_ref013","doi-asserted-by":"crossref","first-page":"351","DOI":"10.1002\/(SICI)1097-4571(199106)42:5<351::AID-ASI5>3.0.CO;2-3","article-title":"Information as thing","volume":"42","year":"1991","journal-title":"American Society for Information Science"},{"key":"key2020121605291608800_ref015","volume-title":"The Innovator\u2019s Dilemma","year":"1997"},{"key":"key2020121605291608800_ref016","doi-asserted-by":"crossref","first-page":"64","DOI":"10.1177\/002224377901600110","article-title":"A paradigm for developing better measures of marketing constructs","volume":"16","year":"1979","journal-title":"Journal of Marketing Research"},{"issue":"2","key":"key2020121605291608800_ref017","doi-asserted-by":"crossref","first-page":"321","DOI":"10.1093\/icc\/12.2.321","article-title":"Configuring software, reconfiguring memories: the influence of integrated systems on the reproduction of knowledge and routines","volume":"12","year":"2003","journal-title":"Industrial and Corporate Change"},{"key":"key2020121605291608800_ref018","volume-title":"Working Knowledge: How Organizations Manage What They Know","year":"1998"},{"issue":"1","key":"key2020121605291608800_ref019","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1080\/17470216508416412","article-title":"Expectancy and intermittency","volume":"17","year":"1965","journal-title":"Quarterly Journal of Experimental Psychology"},{"key":"key2020121605291608800_ref023","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1007\/978-1-4614-2089-7_5","article-title":"Culture and cooperative strategies: knowledge management perspectives","volume-title":"Cross-Cultural Knowledge Management","year":"2012"},{"key":"key2020121605291608800_ref024","volume-title":"Unpacking Open Innovation. Highlights from a Co-Evolutionary Inquiry","year":"2013"},{"key":"key2020121605291608800_ref022","volume-title":"Knowledge and Family Business. The Governance and Management of Family Firms in the New Knowledge Economy","year":"2011"},{"issue":"5.","key":"key2020121605291608800_ref020","first-page":"841","article-title":"Managerial practices and operative directions of knowledge management within inter-firm networks: a global view","volume":"18","year":"2014","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2020121605291608800_ref021","first-page":"3","article-title":"IT and entrepreneurism: an on-again, off-again love affair or a marriage?","volume":"35","year":"2011","journal-title":"MIS Quarterly"},{"key":"key2020121605291608800_ref027","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1007\/978-3-319-05567-1_5","article-title":"Open source environments in education: beyond virtual learning environments","volume-title":"Student Entrepreneurship in the Social Knowledge Economy","year":"2014"},{"issue":"4","key":"key2020121605291608800_ref028","doi-asserted-by":"crossref","first-page":"20","DOI":"10.4018\/ijsesd.2013100102","article-title":"Knowledge accumulation and reuse for spinning off firms from learning organizations: an individual knowledge based perspective","volume":"4","year":"2013","journal-title":"International Journal of Social Ecology and Sustainable Development"},{"issue":"4","key":"key2020121605291608800_ref030","doi-asserted-by":"crossref","first-page":"532","DOI":"10.5465\/amr.1989.4308385","article-title":"Building theories from case study research","volume":"14","year":"1989","journal-title":"Academy of Management Review"},{"key":"key2020121605291608800_ref031","volume-title":"Market, Etudes et Recherches en Marketing","year":"1993"},{"issue":"2","key":"key2020121605291608800_ref032","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1108\/09696470610645476","article-title":"Organizational learning, tacit information, and e-learning: a review","volume":"13","year":"2006","journal-title":"The Learning Organization"},{"key":"key2020121605291608800_ref033","volume-title":"The Economics of Industrial Innovation","year":"1997","edition":"3rd ed."},{"key":"key2020121605291608800_ref034","first-page":"3","article-title":"An anatomy of European information systems research 1993-2002: some initial findings","year":"2002"},{"issue":"4","key":"key2020121605291608800_ref035","first-page":"14","article-title":"The dynamics of sensemaking, knowledge and expertise in collaborative, boundary-spanning design","volume":"10","year":"2005","journal-title":"Journal of Computer-Mediated Communication"},{"key":"key2020121605291608800_ref036","doi-asserted-by":"crossref","first-page":"186","DOI":"10.1177\/002224378802500207","article-title":"An updated paradigm for scale development incorporating unidimensionality and its assessment","volume":"25","year":"1988","journal-title":"Journal of Marketing Research"},{"key":"key2020121605291608800_ref037","volume-title":"The Discovery of Grounded Theory","year":"1967"},{"key":"key2020121605291608800_ref038","first-page":"11","article-title":"Exploring the impacts of knowledge (re) use and organizational memory on the effectiveness of strategic decisions: a longitudinal case study","volume-title":"IEEE","year":"2003"},{"issue":"1","key":"key2020121605291608800_ref039","doi-asserted-by":"crossref","first-page":"9","DOI":"10.2307\/2393549","article-title":"Architectural innovation: the reconfiguration of existing product technologies and the failure of established firms","volume":"35","year":"1990","journal-title":"Administrative Science Quarterly"},{"issue":"9","key":"key2020121605291608800_ref040","doi-asserted-by":"crossref","first-page":"837","DOI":"10.1002\/(SICI)1097-0266(199909)20:9<837::AID-SMJ54>3.0.CO;2-I","article-title":"Shared knowledge, \u2018glitches,\u2019 and product development performance","volume":"20","year":"1999","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2020121605291608800_ref041","doi-asserted-by":"crossref","first-page":"245","DOI":"10.1093\/icc\/11.2.245","article-title":"Why all this fuss about codified and tacit knowledge?","volume":"11","year":"2002","journal-title":"Industrial and Corporate Change"},{"key":"key2020121605291608800_ref042","first-page":"137","article-title":"Evaluating constructivistic learning","volume-title":"Constructivism and the Technology of instruction: A Conversation","year":"1992"},{"key":"key2020121605291608800_ref043","volume-title":"Situated Learning: Legitimate Peripheral Participation","year":"1991"},{"key":"key2020121605291608800_ref044","volume-title":"Knowledge Management: Learning from Knowledge Engineering","year":"2001"},{"key":"key2020121605291608800_ref045","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1002\/smj.4250131009","article-title":"Core capabilities und core rigidity: a paradox in managing new product development","volume":"13","year":"1992","journal-title":"Strategic Management Journal"},{"key":"key2020121605291608800_ref046","volume-title":"Wellsprings of Knowledge","year":"1995"},{"issue":"5","key":"key2020121605291608800_ref047","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1108\/13673270310505449","article-title":"Software systems support for knowledge management","volume":"7","year":"2003","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2020121605291608800_ref049","doi-asserted-by":"crossref","first-page":"521","DOI":"10.1016\/j.ijinfomgt.2010.03.004","article-title":"Analyzing ICT adoption and use effects on knowledge creation: an empirical investigation in SMEs","volume":"30","year":"2010","journal-title":"International Journal of Information Management"},{"issue":"2","key":"key2020121605291608800_ref054","doi-asserted-by":"crossref","first-page":"153","DOI":"10.1002\/smj.211","article-title":"Examining the effect of complexity in strategic group knowledge structures on firm performance","volume":"23","year":"2002","journal-title":"Strategic Management Journal"},{"issue":"2","key":"key2020121605291608800_ref050","doi-asserted-by":"crossref","first-page":"174","DOI":"10.1287\/mnsc.1030.0116","article-title":"Knowledge reuse for innovation","volume":"50","year":"2004","journal-title":"Management Science"},{"key":"key2020121605291608800_ref051","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1287\/orsc.2.1.71","article-title":"Exploration and exploitation in organizational learning","volume":"2","year":"1991","journal-title":"Organization Science"},{"issue":"1","key":"key2020121605291608800_ref052","doi-asserted-by":"crossref","first-page":"57","DOI":"10.1080\/07421222.2001.11045671","article-title":"Toward a theory of knowledge reuse: types of knowledge reuse situations and factors in reuse success","volume":"18","year":"2001","journal-title":"Journal of Management Information Systems"},{"issue":"4","key":"key2020121605291608800_ref053","doi-asserted-by":"crossref","first-page":"814","DOI":"10.1147\/sj.404.0814","article-title":"Knowledge management technology","volume":"40","year":"2001","journal-title":"IBM Systems Journal"},{"issue":"6","key":"key2020121605291608800_ref055","doi-asserted-by":"crossref","first-page":"583","DOI":"10.1504\/IJEB.2005.008537","article-title":"Examining e-business impact on firm performance through website analysis","volume":"3","year":"2005","journal-title":"International Journal of Electronic Business"},{"issue":"3","key":"key2020121605291608800_ref056","first-page":"40","article-title":"The concept of \u2018ba\u2019","volume":"40","year":"1998","journal-title":"California Management Review"},{"key":"key2020121605291608800_ref057","volume-title":"Psychometric Theory","year":"1994"},{"issue":"6","key":"key2020121605291608800_ref058","doi-asserted-by":"crossref","first-page":"811","DOI":"10.1111\/1467-6486.00205","article-title":"Memory systems in organizations: an empirical investigation of mechanisms for knowledge collection, storage and access","volume":"37","year":"2000","journal-title":"The Journal of Management Studies"},{"issue":"4","key":"key2020121605291608800_ref059","article-title":"Knowledge reuse and transfer in a project management environment","volume":"6","year":"2005","journal-title":"Journal of Information Technology Cases and Applications"},{"issue":"1","key":"key2020121605291608800_ref060","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1016\/j.tele.2014.08.003","article-title":"Analyzing the effects of technological, organizational and competition factors on Web knowledge exchange in SMEs","volume":"32","year":"2015","journal-title":"Telematics and Informatics"},{"issue":"3","key":"key2020121605291608800_ref061","doi-asserted-by":"crossref","first-page":"379","DOI":"10.1108\/JKM-11-2012-0364","article-title":"Towards tacit knowledge sharing over social web tools","volume":"17","year":"2013","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2020121605291608800_ref062","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1162\/152417302760127192","article-title":"Strategies for the bottom of the economic pyramid: India as a source of innovation","volume":"3","year":"2002","journal-title":"Reflections: The SOL Journal"},{"issue":"3","key":"key2020121605291608800_ref063","first-page":"307","article-title":"Is tacit knowledge really tacit?","volume":"8","year":"2010","journal-title":"Electronic Journal of Knowledge Management"},{"issue":"3","key":"key2020121605291608800_ref064","first-page":"73","article-title":"Managing innovation: controlled chaos","volume":"63","year":"1985","journal-title":"Harvard Business Review"},{"key":"key2020121605291608800_ref090","doi-asserted-by":"crossref","first-page":"313","DOI":"10.1016\/S0950-5849(99)00089-0","article-title":"A decision making pattern for guiding the enterprise knowledge development process","volume":"42","year":"2000","journal-title":"Journal of Information and Software Technology"},{"key":"key2020121605291608800_ref091","first-page":"69","article-title":"Impacts of information technologies to tacit knowledge sharing: empirical approach","volume":"35","year":"2005","journal-title":"Informacijos Mokslai"},{"key":"key2020121605291608800_ref066","doi-asserted-by":"crossref","first-page":"111","DOI":"10.1002\/smj.4250050203","article-title":"Cognitive simplification processes in strategic decision-making","volume":"5","year":"1984","journal-title":"Strategic Management Journal"},{"issue":"3","key":"key2020121605291608800_ref067","doi-asserted-by":"crossref","first-page":"274","DOI":"10.1080\/10580530.2010.493847","article-title":"An empirical analysis of the relationship between IT training sources and IT value","volume":"27","year":"2010","journal-title":"Information Systems Management"},{"issue":"6","key":"key2020121605291608800_ref068","doi-asserted-by":"crossref","first-page":"445","DOI":"10.1049\/iet-sen.2010.0087","article-title":"Shaping human capital in software development teams: the case of mentoring enabled by semantics","volume":"4","year":"2010","journal-title":"IET Software"},{"key":"key2020121605291608800_ref069","doi-asserted-by":"crossref","unstructured":"Soto-Acosta, P., Popa, S. and Palacios-Marqu\u00e9s, D. (2015), \u201cE-business, organizational innovation and firm performance in manufacturing SMEs: an empirical study in Spain\u201d, Technological and Economic Development of Economy, pp. 1-20.","DOI":"10.3846\/20294913.2015.1074126"},{"issue":"2","key":"key2020121605291608800_ref070","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1093\/icc\/9.2.361","article-title":"Will new information and communication technologies improve the\u2019codification\u2019of knowledge?","volume":"9","year":"2000","journal-title":"Industrial and Corporate Change"},{"issue":"4","key":"key2020121605291608800_ref071","first-page":"3","article-title":"Editor\u2019s comments: use","volume":"36","year":"2012","journal-title":"Management Information Systems Quarterly"},{"key":"key2020121605291608800_ref072","volume-title":"Plans and Situated Action","year":"1987"},{"key":"key2020121605291608800_ref073","first-page":"35","article-title":"Constituting shared workspaces","volume-title":"Cognition and Communication at Work","year":"1996"},{"issue":"4","key":"key2020121605291608800_ref074","doi-asserted-by":"crossref","first-page":"611","DOI":"10.1108\/02635571011039052","article-title":"Knowledge sharing behaviour and its predictors","volume":"110","year":"2010","journal-title":"Industrial Management & Data Systems"},{"issue":"10\/11","key":"key2020121605291608800_ref076","first-page":"1147","article-title":"Capabilities, cognition and inertia: evidence from digital imaging","volume":"21","year":"2000","journal-title":"Strategic Management Journal"},{"issue":"4","key":"key2020121605291608800_ref078","doi-asserted-by":"crossref","first-page":"8","DOI":"10.2307\/41165852","article-title":"Ambidextrous organizations","volume":"38","year":"1996","journal-title":"California Management Review"},{"issue":"3","key":"key2020121605291608800_ref077","doi-asserted-by":"crossref","first-page":"439","DOI":"10.2307\/2392832","article-title":"Technological discontinuities and organizational environments","volume":"31","year":"1986","journal-title":"Administrative Science Quarterly"},{"key":"key2020121605291608800_ref079","volume-title":"Mastering the Dynamics of Innovation","year":"1994"},{"issue":"4","key":"key2020121605291608800_ref080","doi-asserted-by":"crossref","first-page":"421","DOI":"10.1016\/S0024-6301(01)00059-0","article-title":"Making the most of your company\u2019s knowledge: a strategic framework","volume":"34","year":"2001","journal-title":"Long Range Planning"},{"issue":"3","key":"key2020121605291608800_ref081","doi-asserted-by":"crossref","first-page":"280","DOI":"10.1287\/orsc.6.3.280","article-title":"Managerial and organizational cognition: notes from a trip down memory lane","volume":"6","year":"1995","journal-title":"Organization Science"},{"issue":"2","key":"key2020121605291608800_ref082","doi-asserted-by":"crossref","first-page":"26","DOI":"10.4018\/irmj.1999040103","article-title":"Organizational memory information systems: a domain analysis in the object-oriented paradigm","volume":"12","year":"1999","journal-title":"Information Resources Management Journal"},{"issue":"4","key":"key2020121605291608800_ref083","doi-asserted-by":"crossref","first-page":"409","DOI":"10.1287\/orsc.1050.0133","article-title":"Organizing and the process of sensemaking","volume":"16","year":"2005","journal-title":"Organization Science"},{"issue":"3","key":"key2020121605291608800_ref084","doi-asserted-by":"crossref","first-page":"125","DOI":"10.2307\/41166000","article-title":"Developing a knowledge strategy","volume":"41","year":"1999","journal-title":"California Management Review"},{"issue":"4","key":"key2020121605291608800_ref085","first-page":"67","article-title":"Rethinking the knowledge-based organization","volume":"44","year":"2003","journal-title":"Sloan Management Review"},{"key":"key2020121605291608800_ref086","first-page":"006","article-title":"Characteristics of Web 2.0 and its influence on Internet info-exchange [J]","volume":"3","year":"2006","journal-title":"New Century Library"},{"issue":"3","key":"key2020121605291608800_ref087","doi-asserted-by":"crossref","first-page":"260","DOI":"10.1007\/s13132-013-0158-3","article-title":"Collective knowledge and organizational routines within academic communities of practice: an empirical research on science\u2013entrepreneurs","volume":"4","year":"2013","journal-title":"Journal of the Knowledge Economy"},{"key":"key2020121605291608800_ref088","volume-title":"Social Media and Emerging Economies: Technological, Cultural and Economic Implications","year":"2014"},{"key":"key2020121605291608800_ref089","volume-title":"Common Knowledge: How Companies Thrive by Sharing What They Know","year":"2000"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/JKM-07-2015-0257","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-07-2015-0257\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-07-2015-0257\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:26:51Z","timestamp":1753396011000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/20\/3\/484-498\/264008"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,5,9]]},"references-count":85,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2016,5,9]]}},"alternative-id":["10.1108\/JKM-07-2015-0257"],"URL":"https:\/\/doi.org\/10.1108\/jkm-07-2015-0257","relation":{},"ISSN":["1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"}],"subject":[],"published":{"date-parts":[[2016,5,9]]}}}