{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,5]],"date-time":"2026-03-05T22:19:28Z","timestamp":1772749168285,"version":"3.50.1"},"reference-count":31,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2016,9,12]],"date-time":"2016-09-12T00:00:00Z","timestamp":1473638400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2016,9,12]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>This paper aims to further research on leadership and knowledge management through formal knowledge strategies in knowledge-intensive organizations (KIOs), and analyse knowledge management challenges and approaches within KIOs, especially tacit knowledge.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This paper is based on conceptual and literature research.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>Managing knowledge as an organizational asset involves how knowledge is obtained, stored and organized, and accessed and shared when needed. This is crucial for KIOs. Knowledge that is not captured, understood and transferred, throughout the organization, is useless. This requires the integration of systems and processes with people and leadership. Tacit knowledge generation and transfer is especially important in KIOs. In particular, the success of KIOs depends crucially on management\u2019s ability to give leadership in a way that supports knowledge-intensive teamwork. The global nature of internal and external knowledge networks adds to the leadership challenge. This can be made more complex by cultural differences, intellectual property protection (formal and informal) and talent scarcity.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>Further research is needed to identify the types of KIO and to better understand sound common knowledge management and related leadership principles across all types of KIO and those that are more context-dependent on the type of KIO and\/or its business and cultural context. More research is needed on policy making organizations, in-company policy-making research and development and creative industries.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>The paper takes forward research on leading knowledge management in KIOs and introduces 14 challenging new papers in this specific field of research.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-07-2016-0296","type":"journal-article","created":{"date-parts":[[2016,9,28]],"date-time":"2016-09-28T16:50:41Z","timestamp":1475081441000},"page":"845-857","source":"Crossref","is-referenced-by-count":33,"title":["Guest editorial"],"prefix":"10.1108","volume":"20","author":[{"given":"Carla C.J.M.","family":"Millar","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Martin","family":"Lockett","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"John F.","family":"Mahon","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"issue":"4","key":"key2020121304114268300_ref001","doi-asserted-by":"crossref","first-page":"100","DOI":"10.2307\/41166145","article-title":"Client co-production in knowledge-intensive business services","volume":"44","year":"2002","journal-title":"California Management Review"},{"issue":"6","key":"key2020121304114268300_ref002","doi-asserted-by":"crossref","first-page":"591","DOI":"10.1108\/09604520510634041","article-title":"What works, and why, in business services provision for SME?: insights from evolutionary theory","volume":"15","year":"2005","journal-title":"Managing Service Quality"},{"issue":"5","key":"key2020121304114268300_ref003","first-page":"7","article-title":"Implementing knowledge management","volume":"2","year":"2011","journal-title":"Journal of Business and Economics Research"},{"key":"key2020121304114268300_ref004","volume-title":"Open Services Innovation: Rethinking Your Business to Grow and Compete in a New Era","year":"2010"},{"issue":"2","key":"key2020121304114268300_ref031","doi-asserted-by":"crossref","first-page":"79","DOI":"10.1111\/j.1468-005X.2012.00285.x","article-title":"Doing the right thing?  HRM and the angry knowledge worker","volume":"27","year":"2012","journal-title":"New Technology and Employment"},{"key":"key2020121304114268300_ref005","doi-asserted-by":"crossref","first-page":"491","DOI":"10.1142\/S136391960000024X","article-title":"Knowledge-intensive business services as co-producers of in-novation","volume":"4","year":"2000","journal-title":"International Journal of Innovation Management"},{"key":"key2020121304114268300_ref030","volume-title":"Managing the Knowledge Intensive Firm","year":"2011"},{"key":"key2020121304114268300_ref006","unstructured":"European Commission (2012), \u201cKnowledge-intensive (business) services in Europe\u201d, available at: http:\/\/ec.europa.eu\/research\/innovation-union\/pdf\/knowledge_intensive_business_services_in_europe_2011.pdf"},{"key":"key2020121304114268300_ref007","unstructured":"Eurostat (2014), available at: ec.europa.eu\/eurostat\/statistics...\/index...\/Glossary:Knowledge Intensive_services_(KIS...) (accessed 27 October 2014)."},{"issue":"6068","key":"key2020121304114268300_ref008","doi-asserted-by":"crossref","first-page":"503","DOI":"10.1126\/science.1219498","article-title":"The global knowledge society","volume":"335","year":"2012","journal-title":"Science"},{"issue":"2","key":"key2020121304114268300_ref032","doi-asserted-by":"crossref","first-page":"167","DOI":"10.5465\/amp.2015.0133","article-title":"Knowledge-intensive work and the (re) emergence of democratic governance","volume":"30","year":"2016","journal-title":"Academy of Management Perspectives"},{"issue":"3","key":"key2020121304114268300_ref009","first-page":"297","article-title":"Relating Polanyi\u2019s tacit dimension to social epistemology: three recent interpretations","volume":"30","year":"2016","journal-title":"Social Epistemology, A journal of Knowledge, Culture and Policy"},{"key":"key2020121304114268300_ref010","volume-title":"The Inquiring Organization: Tacit Knowledge, Conversation, and Knowledge Creation Skills for 21st-Century Organizations","year":"2004"},{"issue":"6","key":"key2020121304114268300_ref011","doi-asserted-by":"crossref","first-page":"901","DOI":"10.1057\/jibs.2008.92","article-title":"Why are companies offshoring innovation?: the emerging global race for talent","volume":"40","year":"2009","journal-title":"Journal of International Business Studies"},{"key":"key2020121304114268300_ref012","article-title":"Knowledge acculturation, retention and corruption in knowledge intensive organizations","year":"2015"},{"key":"key2020121304114268300_ref013","unstructured":"Mahon, J.F. and Jones, N.B. (2015), \u201cThe challenge of knowledge corruption in high velocity, turbulent environments\u201d, paper presented at the Eastern Academy of Management\u2019s International Conference, Lima, Peru."},{"key":"key2020121304114268300_ref015","doi-asserted-by":"publisher","first-page":"23","DOI":"10.1016\/j.envsci.2014.04.014","article-title":"Effective risk governance for environmental policy making: a knowledge management perspective","volume":"41","year":"2014","journal-title":"Environmental Science & Policy"},{"key":"key2020121304114268300_ref016","first-page":"6","article-title":"Eve\u2019s apple has many skins: the human core of innovation and knowledge transfer","volume-title":"Eve\u2019s Apple has Many Skins: Knowledge Transfer, Innovation and the Interaction between University and Industry","year":"2008"},{"key":"key2020121304114268300_ref017","first-page":"4","article-title":"SECI, BA and leadership: a unified model of dynamic knowledge creation","volume":"33","year":"2000","journal-title":"Long Range Planning"},{"issue":"5","key":"key2020121304114268300_ref018","doi-asserted-by":"crossref","first-page":"538","DOI":"10.1287\/orsc.11.5.538.15204","article-title":"Motivation, knowledge transfer, and organizational forms","volume":"11","year":"2000","journal-title":"Organization Science"},{"key":"key2020121304114268300_ref019","volume-title":"The Tacit Dimension","year":"1966"},{"issue":"4","key":"key2020121304114268300_ref020","doi-asserted-by":"crossref","first-page":"506","DOI":"10.1016\/j.jwb.2010.10.011","article-title":"Global talent management and global talent challenges: strategic opportunities for IHRM","volume":"46","year":"2011","journal-title":"Journal of World Business"},{"issue":"1","key":"key2020121304114268300_ref021","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1108\/13673270810852449","article-title":"The use of tacit knowledge within innovative companies: knowledge management in innovative enterprises","volume":"12","year":"2008","journal-title":"Journal of Knowledge Management"},{"issue":"5","key":"key2020121304114268300_ref022","doi-asserted-by":"crossref","first-page":"26","DOI":"10.1108\/13673270610691152","article-title":"The contribution of KIBS to innovation in cities: an evolutionary and institutional perspective","volume":"10","year":"2006","journal-title":"Journal of Knowledge Management"},{"key":"key2020121304114268300_ref024","doi-asserted-by":"crossref","first-page":"152","DOI":"10.1504\/IJSTM.2008.022117","article-title":"Knowledge-intensive business services (KIBS) as drivers of multilevel knowledge dynamics","volume":"10","year":"2008","journal-title":"International Journal of Services Technology & Management"},{"key":"key2020121304114268300_ref025","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1109\/HICSS.2005.559","article-title":"Strategic integration: a knowledge management approach to crisis management","year":"2005"},{"key":"key2020121304114268300_ref026","first-page":"81","article-title":"Organizing for high reliability: processes of collective mindfulness","volume-title":"Research in Organizational Behavior","year":"1999"},{"issue":"7","key":"key2020121304114268300_ref033","doi-asserted-by":"crossref","first-page":"763","DOI":"10.1016\/j.jbusres.2009.06.005","article-title":"Linking organizational culture, structure, strategy, and organizational effectiveness: mediating role of knowledge management","volume":"63","year":"2010","journal-title":"Journal of Business Research"},{"issue":"2","key":"key2020121304114268300_ref027","first-page":"11","article-title":"Tacit knowledge\/knowing and the problem of articulation","volume":"30","year":"2003","journal-title":"Tradition and Discovery: The Polanyi Society Periodical"},{"issue":"1","key":"key2020121304114268300_ref028","doi-asserted-by":"crossref","first-page":"7","DOI":"10.1108\/13673270510582938","article-title":"Integrating knowledge management technologies in organizational business processes: getting real time enterprises to deliver real business performance","volume":"9","year":"2005","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2020121304114268300_ref029","doi-asserted-by":"crossref","first-page":"677","DOI":"10.1111\/j.1467-6486.2008.00773.x","article-title":"Knowledge transfer: current themes and future prospects","volume":"45","year":"2008","journal-title":"Journal of Management Studies"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/JKM-07-2016-0296","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-07-2016-0296\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-07-2016-0296\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:26:54Z","timestamp":1753396014000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/20\/5\/845-857\/431853"}},"subtitle":["Knowledge intensive organisations: on the frontiers of knowledge management"],"short-title":[],"issued":{"date-parts":[[2016,9,12]]},"references-count":31,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2016,9,12]]}},"alternative-id":["10.1108\/JKM-07-2016-0296"],"URL":"https:\/\/doi.org\/10.1108\/jkm-07-2016-0296","relation":{},"ISSN":["1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"}],"subject":[],"published":{"date-parts":[[2016,9,12]]}}}