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Structural equation modeling, using Smart PLS 4, is used to analyze the data.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Individual knowledge can be considered as the refined outcome of the underlying transformations of various knowledge sources and resources, which is apposite for the next level of knowledge workers\u2019 acumen. Individual knowledge \u2013 which relies on a good balance of rational, emotional and spiritual knowledge \u2013 exerts a positive effect on interpersonal competencies, wherein the latter positively influences the C&amp;P engagement of knowledge workers.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>Policymakers should capitalize on the development of strong interpersonal competencies; they should be able to understand the social mechanisms of motivating people, of stimulating, harnessing and channeling individual knowledge toward higher C&amp;P as a prerequisite of value creation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>To the best of the authors\u2019 knowledge, this is the first argumentative undertaking intended to explore the conversion of the three knowledge types into individual knowledge as a premise of interpersonal competencies development and as a relevant antecedent of C&amp;P engagement. The results of this paper support that achieving balance in one's life is essential for increasing interpersonal competencies and C&amp;P engagement. This study not only represents the first contribution to this debate but also helps managers and organizations to recognize that a good balance requires emotional, rational and spiritual knowledge.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jkm-07-2022-0532","type":"journal-article","created":{"date-parts":[[2023,1,2]],"date-time":"2023-01-02T06:29:31Z","timestamp":1672640971000},"page":"2113-2135","source":"Crossref","is-referenced-by-count":25,"title":["Creating civic and public engagement by a proper balance between emotional, rational, and spiritual 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