{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,30]],"date-time":"2026-01-30T04:34:27Z","timestamp":1769747667228,"version":"3.49.0"},"reference-count":129,"publisher":"Emerald","issue":"9","license":[{"start":{"date-parts":[[2023,3,7]],"date-time":"2023-03-07T00:00:00Z","timestamp":1678147200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2023,10,20]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>This paper aims to conduct a tertiary review to analyse the state of the art of literature reviews on knowledge management (KM) published in academic journals and provide an overview of their evolution. From 2000 to 2022, about 500 reviews have been published in the KM field, with most systematic studies compared to bibliometric or meta-analytic studies, and an absence of previous tertiary studies. Therefore, given the lack of previous tertiary research, this paper provides a complete picture of the evolution of review topics in the past and presents implications for both researchers and practitioners.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>A classification scheme was defined to cluster and evaluate the literature reviews, both in terms of methodological approach and content. Regarding the content, the various secondary papers were classified according to the purpose of the research (state of the art, taxonomy, research agenda and research framework), the unit of analysis (small and medium enterprise, large company, start-up and university), the KM models adopted and the thematic areas addressed. Furthermore, a tertiary review methodology was identified integrating two main approaches: a bibliometric approach for cluster identification and a systematic approach for the discussion.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>Two categories of contributions emerge from the results: those concerning research topics that have found a continuous interest over time and those that have not yet found a constant research interest. This latter aspect is relevant to help researchers conduct future literature analysis in KM research to bridge existing research gaps.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>This paper provides a unique compendium of search directions to offer a comprehensive overview of the scientific debate about KM. This overview can also be used as a managerial panacea to identify best KM practice guidelines from existing reviews.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This is a unique attempt to conduct a tertiary study on KM for more than two decades by providing insights into the structural body of knowledge through academic progress in the subject of KM. Thus, this study expands the field of KM and provides original approaches for research in the field.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-07-2022-0589","type":"journal-article","created":{"date-parts":[[2023,3,6]],"date-time":"2023-03-06T00:50:26Z","timestamp":1678063826000},"page":"2548-2578","source":"Crossref","is-referenced-by-count":12,"title":["Knowing what you don\u2019t know: a tertiary study on knowledge management"],"prefix":"10.1108","volume":"27","author":[{"given":"Roberto","family":"Cerchione","sequence":"first","affiliation":[]},{"given":"Piera","family":"Centobelli","sequence":"additional","affiliation":[]},{"given":"Eugenio","family":"Oropallo","sequence":"additional","affiliation":[]},{"given":"Domitilla","family":"Magni","sequence":"additional","affiliation":[]},{"given":"Elena","family":"Borin","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2023,3,7]]},"reference":[{"key":"key2023102004350373900_ref001","doi-asserted-by":"crossref","first-page":"611","DOI":"10.1016\/j.jclepro.2019.05.024","article-title":"Impact of knowledge management practices on green innovation and corporate sustainable development: a structural analysis","volume":"229","year":"2019","journal-title":"Journal of Cleaner Production"},{"issue":"3","key":"key2023102004350373900_ref002","doi-asserted-by":"crossref","first-page":"1249","DOI":"10.1007\/s11192-016-1938-x","article-title":"Major trends in knowledge management research: a bibliometric study","volume":"107","year":"2016","journal-title":"Scientometrics"},{"issue":"1","key":"key2023102004350373900_ref003","doi-asserted-by":"crossref","first-page":"107","DOI":"10.2307\/3250961","article-title":"Knowledge management and knowledge management systems: conceptual foundations and research issues","volume":"25","year":"2001","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2023102004350373900_ref004","doi-asserted-by":"crossref","first-page":"73","DOI":"10.1108\/K-03-2019-0211","article-title":"Knowledge management approaches of small and medium-sized firms: a cluster analysis","volume":"49","year":"2020","journal-title":"Kybernetes"},{"issue":"3","key":"key2023102004350373900_ref005","doi-asserted-by":"crossref","first-page":"2490","DOI":"10.1007\/s13132-021-00801-1","article-title":"Discovering knowledge and cognitive based drivers for SMEs internationalization","volume":"13","year":"2022","journal-title":"Journal of the Knowledge Economy"},{"issue":"4","key":"key2023102004350373900_ref006","doi-asserted-by":"crossref","first-page":"731","DOI":"10.1108\/JKM-12-2015-0494","article-title":"Communities of practice as an initiative for knowledge sharing in business organisations: a literature review","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2023102004350373900_ref007","first-page":"1438","article-title":"Knowledge hiding\u2013a systematic review and research agenda","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref008","doi-asserted-by":"publisher","DOI":"10.1108\/JKM-04-2021-0325","article-title":"Industry 4.0 transition: a systematic literature review combining the absorptive capacity theory and the data\u2013information\u2013knowledge hierarchy","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023102004350373900_ref009","doi-asserted-by":"crossref","first-page":"959","DOI":"10.1016\/j.joi.2017.08.007","article-title":"Bibliometrix: an R-tool for comprehensive science mapping analysis","volume":"11","year":"2017","journal-title":"Journal of Informetrics"},{"issue":"1","key":"key2023102004350373900_ref010","doi-asserted-by":"crossref","first-page":"113","DOI":"10.1108\/MRR-10-2018-0395","article-title":"Translating knowledge management into performance: the role of performance measurement systems","volume":"43","year":"2019","journal-title":"Management Research Review"},{"issue":"1","key":"key2023102004350373900_ref011","first-page":"1","article-title":"A systematic review of knowledge management and knowledge sharing: trends, issues, and challenges","volume":"3","year":"2016","journal-title":"Cogent Business & Management"},{"issue":"2","key":"key2023102004350373900_ref012","doi-asserted-by":"crossref","first-page":"98","DOI":"10.1111\/hir.12285","article-title":"Factors influencing the success of knowledge management process in health care organisations: a literature review","volume":"37","year":"2020","journal-title":"Health Information & Libraries Journal"},{"issue":"7","key":"key2023102004350373900_ref013","doi-asserted-by":"crossref","first-page":"1782","DOI":"10.1108\/JKM-06-2020-0443","article-title":"Knowledge management within a strategic alliances context: past, present and future","volume":"25","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023102004350373900_ref014","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1108\/BPMJ-02-2015-0014","article-title":"Metadata analysis of knowledge management in supply chain: investigating the past and predicting the future","volume":"22","year":"2016","journal-title":"Business Process Management Journal"},{"issue":"11","key":"key2023102004350373900_ref015","doi-asserted-by":"crossref","first-page":"1055","DOI":"10.1016\/j.infsof.2008.03.006","article-title":"Knowledge management in software engineering: a systematic review of studied concepts, findings and research methods used","volume":"50","year":"2008","journal-title":"Information and Software Technology"},{"key":"key2023102004350373900_ref016","volume-title":"Knowledge Assets: Securing Competitive Advantage in the Information Economy","year":"1998"},{"issue":"2","key":"key2023102004350373900_ref017","doi-asserted-by":"crossref","first-page":"366","DOI":"10.1108\/JKM-07-2013-0277","article-title":"The place of communities of practice in knowledge management studies: a critical review","volume":"18","year":"2014","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref018","first-page":"457","article-title":"Knowledge ecosystems","volume-title":"IFIP International Working Conference on Organizational Dynamics of Technology-Based Innovation","year":"2007"},{"key":"key2023102004350373900_ref019","doi-asserted-by":"crossref","first-page":"331","DOI":"10.1016\/j.techfore.2017.03.002","article-title":"The management of organisational ambidexterity through alliances in a new context of analysis: internet of things (IoT) smart city projects","volume":"136","year":"2018","journal-title":"Technological Forecasting and Social Change"},{"issue":"3","key":"key2023102004350373900_ref020","doi-asserted-by":"crossref","first-page":"663","DOI":"10.1016\/j.respol.2018.01.015","article-title":"Drivers of spin-off performance in industry clusters: embodied knowledge or embedded firms?","volume":"47","year":"2018","journal-title":"Research Policy"},{"key":"key2023102004350373900_ref021","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1016\/j.jbusres.2021.06.012","article-title":"Knowledge hiding in socioeconomic settings: matching organisational and environmental antecedents","volume":"135","year":"2021","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2023102004350373900_ref022","doi-asserted-by":"crossref","first-page":"568","DOI":"10.1108\/IMR-02-2021-0102","article-title":"Digital platforms and international performance of Italian SMEs: an exploitation-based overview","volume":"39","year":"2022","journal-title":"International Marketing Review"},{"issue":"7","key":"key2023102004350373900_ref023","first-page":"1","article-title":"Knowledge management and performance measurement systems for SMEs\u2019 economic sustainability","volume":"12","year":"2020","journal-title":"Sustainability"},{"issue":"9","key":"key2023102004350373900_ref024","first-page":"779","article-title":"Efficiency and effectiveness of knowledge management systems in SMEs","volume":"30","year":"2017","journal-title":"Production Planning & Control"},{"key":"key2023102004350373900_ref025","doi-asserted-by":"crossref","first-page":"276","DOI":"10.1016\/j.ijpe.2016.09.006","article-title":"A systematic review of supply chain knowledge management research: state of the art and research opportunities","volume":"182","year":"2016","journal-title":"International Journal of Production Economics"},{"issue":"9","key":"key2023102004350373900_ref026","doi-asserted-by":"crossref","first-page":"1953","DOI":"10.1108\/MD-11-2019-1601","article-title":"Back to the future of knowledge management systems off the beaten paths","volume":"58","year":"2020","journal-title":"Management Decision"},{"issue":"8","key":"key2023102004350373900_ref027","doi-asserted-by":"crossref","first-page":"10210","DOI":"10.3390\/su70810210","article-title":"The spread of knowledge management in SMEs: a scenario in evolution","volume":"7","year":"2015","journal-title":"Sustainability"},{"issue":"2","key":"key2023102004350373900_ref028","doi-asserted-by":"crossref","first-page":"169","DOI":"10.1057\/kmrp.2015.12","article-title":"A literature review on knowledge management in SMEs","volume":"14","year":"2016","journal-title":"Knowledge Management Research & Practice"},{"issue":"6","key":"key2023102004350373900_ref029","first-page":"1550","article-title":"Two-decade bibliometric overview of publications in the journal of knowledge management","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023102004350373900_ref030","doi-asserted-by":"crossref","first-page":"17","DOI":"10.1177\/0165551506059220","article-title":"Knowledge management performance evaluation: a decade review from 1995 to 2004","volume":"32","year":"2006","journal-title":"Journal of Information Science"},{"issue":"3","key":"key2023102004350373900_ref031","doi-asserted-by":"crossref","first-page":"497","DOI":"10.1108\/13673271111137457","article-title":"KM implementation in a public sector accounting organisation: an empirical investigation","volume":"15","year":"2011","journal-title":"Journal of Knowledge Management"},{"issue":"5","key":"key2023102004350373900_ref032","doi-asserted-by":"crossref","first-page":"1157","DOI":"10.1108\/JKM-02-2020-0156","article-title":"The big data-business strategy interconnection: a grand challenge for knowledge management. A review and future perspectives","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"10","key":"key2023102004350373900_ref033","doi-asserted-by":"publisher","first-page":"2485","DOI":"10.1108\/JKM-09-2021-0718","article-title":"Rethinking companies\u2019 culture through knowledge management lens during industry 5.0 transition","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"7","key":"key2023102004350373900_ref034","doi-asserted-by":"crossref","first-page":"1382","DOI":"10.1002\/asi.21525","article-title":"Science mapping software tools: review, analysis, and cooperative study among tools","volume":"62","year":"2011","journal-title":"Journal of the American Society for Information Science and Technology"},{"key":"key2023102004350373900_ref0154","doi-asserted-by":"publisher","DOI":"10.2307\/259140","article-title":"An organization learning framework: from intuition to institution","volume":"24","year":"1999","journal-title":"The Academy of Management Review"},{"issue":"6","key":"key2023102004350373900_ref035","doi-asserted-by":"crossref","first-page":"1263","DOI":"10.1108\/JKM-11-2019-0623","article-title":"The digital transformation of SMEs\u2013a new knowledge broker called the digital innovation hub","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2023102004350373900_ref036","first-page":"275","article-title":"Dynamic interactions among knowledge management, strategic foresight and emerging technologies","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023102004350373900_ref037","doi-asserted-by":"crossref","first-page":"39","DOI":"10.1002\/smj.359","article-title":"A systematic assessment of the empirical support for transaction cost economics","volume":"25","year":"2004","journal-title":"Strategic Management Journal"},{"key":"key2023102004350373900_ref038","volume-title":"Bibliometrics and Citation Analysis: From the Science Citation Index to Cybermetrics","year":"2009"},{"issue":"2","key":"key2023102004350373900_ref039","doi-asserted-by":"crossref","first-page":"320","DOI":"10.1080\/14778238.2021.2015261","article-title":"Knowledge management and digital transformation for industry 4.0: a structured literature review","volume":"20","year":"2022","journal-title":"Knowledge Management Research & Practice"},{"issue":"2","key":"key2023102004350373900_ref040","doi-asserted-by":"crossref","first-page":"229","DOI":"10.1007\/s10961-016-9496-1","article-title":"Global knowledge intensive enterprises and international technology transfer: emerging perspectives from a quadruple helix environment","volume":"42","year":"2017","journal-title":"Journal of Technology Transfer"},{"issue":"5","key":"key2023102004350373900_ref041","doi-asserted-by":"crossref","first-page":"841","DOI":"10.1108\/JKM-06-2014-0264","article-title":"Managerial practices and operative directions of knowledge management within inter-firm networks: a global view","volume":"18","year":"2014","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2023102004350373900_ref042","doi-asserted-by":"crossref","first-page":"1098","DOI":"10.1080\/09585192.2021.1897643","article-title":"Humanoid robot adoption and labour productivity: a perspective on ambidextrous product innovation routines","volume":"33","year":"2022","journal-title":"The International Journal of Human Resource Management"},{"issue":"1","key":"key2023102004350373900_ref043","doi-asserted-by":"crossref","first-page":"32","DOI":"10.1108\/13673270610650085","article-title":"Knowledge management at SMEs: five peculiarities","volume":"10","year":"2006","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2023102004350373900_ref044","doi-asserted-by":"crossref","first-page":"360","DOI":"10.1109\/TEM.2019.2916378","article-title":"The role of external embeddedness and knowledge management as antecedents of ambidexterity and performances in I based on chin talian SMEs","volume":"68","year":"2021","journal-title":"IEEE Transactions on Engineering Management"},{"key":"key2023102004350373900_ref045","doi-asserted-by":"crossref","first-page":"220","DOI":"10.1016\/j.jbusres.2020.09.042","article-title":"The role of digital innovation in knowledge management systems: a systematic literature review","volume":"123","year":"2021","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2023102004350373900_ref046","doi-asserted-by":"crossref","first-page":"187","DOI":"10.1016\/j.joi.2010.10.008","article-title":"Scientific collaboration and endorsement: network analysis of coauthorship and citation networks","volume":"5","year":"2011","journal-title":"Journal of Informetrics"},{"issue":"5\/8","key":"key2023102004350373900_ref047","first-page":"588","article-title":"Inter-firm knowledge management practices for technology and new product development in discontinuous innovation","volume":"20","year":"2000","journal-title":"International Journal of Technology Management"},{"key":"key2023102004350373900_ref048","doi-asserted-by":"crossref","first-page":"285","DOI":"10.1016\/j.jbusres.2021.04.070","article-title":"How to conduct a bibliometric analysis: an overview and guidelines","volume":"133","year":"2021","journal-title":"Journal of Business Research"},{"issue":"1","key":"key2023102004350373900_ref049","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1108\/VJIKMS-10-2018-0087","article-title":"How far have we come with the study of knowledge risks?","volume":"49","year":"2019","journal-title":"VINE Journal of Information and Knowledge Management Systems"},{"issue":"6","key":"key2023102004350373900_ref050","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1108\/13673271211276173","article-title":"Knowledge management in SMEs: a literature review","volume":"16","year":"2012","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023102004350373900_ref051","first-page":"353","article-title":"Intelligent and cognitive technologies in education of international economic relations students and human resource development: methodology in language teaching and distance learning","volume":"6","year":"2017","journal-title":"European Journal of Sustainable Development"},{"issue":"3","key":"key2023102004350373900_ref052","doi-asserted-by":"crossref","first-page":"366","DOI":"10.1016\/S0024-6301(97)90248-X","article-title":"Developing intellectual capital at Skandia","volume":"30","year":"1997","journal-title":"Long Range Planning"},{"key":"key2023102004350373900_ref053","doi-asserted-by":"crossref","first-page":"30","DOI":"10.1016\/j.indmarman.2020.06.004","article-title":"Linking the types of market knowledge sourcing with sensing capability and revenue growth: evidence from industrial firms","volume":"90","year":"2020","journal-title":"Industrial Marketing Management"},{"key":"key2023102004350373900_ref054","doi-asserted-by":"crossref","first-page":"69","DOI":"10.1016\/j.ssci.2013.06.012","article-title":"The design and implementation of knowledge management systems and e-learning for improved occupational health and safety in small to medium sized enterprises","volume":"60","year":"2013","journal-title":"Safety Science"},{"key":"key2023102004350373900_ref055","doi-asserted-by":"crossref","unstructured":"Gl\u00e4nzel, W. and Thijs, B. (2011), \u201cResearch in emerging fields: who takes the lead?\u201d, available at: SSRNhttps:\/\/ssrn.com\/abstract=2105514","DOI":"10.2139\/ssrn.2105514"},{"issue":"1","key":"key2023102004350373900_ref056","doi-asserted-by":"crossref","first-page":"109","DOI":"10.1007\/s11192-006-0086-0","article-title":"On the origins of bibliometrics","volume":"68","year":"2006","journal-title":"Scientometrics"},{"issue":"11","key":"key2023102004350373900_ref057","doi-asserted-by":"crossref","first-page":"2391","DOI":"10.1080\/00207540601020429","article-title":"Knowledge management in 21st century manufacturing","volume":"45","year":"2007","journal-title":"International Journal of Production Research"},{"issue":"4","key":"key2023102004350373900_ref058","doi-asserted-by":"crossref","first-page":"699","DOI":"10.1016\/S0020-7462(98)00048-1","article-title":"Variational iteration method \u2013 a kind of non-linear analytical technique: some examples","volume":"34","year":"1999","journal-title":"International Journal of Non-Linear Mechanics"},{"issue":"3","key":"key2023102004350373900_ref059","doi-asserted-by":"crossref","first-page":"611","DOI":"10.1108\/09534811311328605","article-title":"Practices of management knowing in university research management","volume":"26","year":"2013","journal-title":"Journal of Organizational Change Management"},{"issue":"4","key":"key2023102004350373900_ref060","doi-asserted-by":"crossref","first-page":"45","DOI":"10.1108\/13673270510610323","article-title":"Knowledge management and business intelligence: the importance of integration","volume":"9","year":"2005","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023102004350373900_ref061","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1108\/13673270510582956","article-title":"The inseparability of modern knowledge management and computer\u2010based technology","volume":"9","year":"2005","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023102004350373900_ref062","doi-asserted-by":"crossref","first-page":"763","DOI":"10.1108\/JKM-07-2018-0441","article-title":"Knowledge management in franchising: a research agenda","volume":"23","year":"2019","journal-title":"Journal of Knowledge Management"},{"issue":"2","key":"key2023102004350373900_ref063","doi-asserted-by":"crossref","first-page":"235","DOI":"10.1080\/14778238.2018.1445427","article-title":"Reconciling digital transformation and knowledge protection: a research agenda","volume":"16","year":"2018","journal-title":"Knowledge Management Research & Practice"},{"issue":"2","key":"key2023102004350373900_ref064","doi-asserted-by":"crossref","first-page":"230","DOI":"10.1108\/JKM-09-2015-0336","article-title":"Review of empirical research on knowledge management practices and firm performance","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2023102004350373900_ref065","first-page":"1516","article-title":"Towards a foundational KM theory: a culture-based perspective","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref066","doi-asserted-by":"crossref","first-page":"130","DOI":"10.1016\/j.indmarman.2016.03.003","article-title":"A systematic literature review of sustainable purchasing and supply research: theoretical perspectives and opportunities for IMP-based research","volume":"61","year":"2017","journal-title":"Industrial Marketing Management"},{"issue":"1","key":"key2023102004350373900_ref067","doi-asserted-by":"crossref","first-page":"236","DOI":"10.5465\/amr.2007.23464060","article-title":"Relational archetypes, organizational learning, and value creation: extending the human resource architecture","volume":"32","year":"2007","journal-title":"Academy of Management Review"},{"issue":"1","key":"key2023102004350373900_ref068","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1108\/JKM-06-2015-0238","article-title":"Big data text analytics: an enabler of knowledge management","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"10","key":"key2023102004350373900_ref069","doi-asserted-by":"crossref","first-page":"2540","DOI":"10.1108\/JKM-10-2020-0795","article-title":"The creation and development of learning organisations: a review","volume":"25","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023102004350373900_ref070","doi-asserted-by":"publisher","first-page":"474","DOI":"10.1080\/09537325.2021.1907328","article-title":"Aligning strategy with knowledge management system for improving innovation and business performance","volume":"34","year":"2021","journal-title":"Technology Analysis & Strategic Management"},{"issue":"6","key":"key2023102004350373900_ref071","doi-asserted-by":"crossref","first-page":"1310","DOI":"10.1108\/JKM-08-2017-0367","article-title":"Knowledge management, knowledge transfer and organisational performance in the arts and crafts industry: a literature review","volume":"22","year":"2018","journal-title":"Journal of Knowledge Management"},{"issue":"4","key":"key2023102004350373900_ref072","doi-asserted-by":"crossref","first-page":"711","DOI":"10.1108\/JKM-10-2014-0398","article-title":"Development and validation of knowledge management performance measurement constructs for small and medium enterprises","volume":"19","year":"2015","journal-title":"Journal of Knowledge Management"},{"issue":"5","key":"key2023102004350373900_ref073","first-page":"1113","article-title":"The co-evolution of knowledge management and business model transformation in the post-COVID-19 era: insights based on Chinese e-commerce companies","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"key2023102004350373900_ref074","doi-asserted-by":"crossref","first-page":"2980","DOI":"10.3390\/su7032980","article-title":"The framework for KM implementation in product and service oriented SMEs: evidence from field studies in Taiwan","volume":"7","year":"2015","journal-title":"Sustainability"},{"issue":"4","key":"key2023102004350373900_ref075","doi-asserted-by":"crossref","first-page":"981","DOI":"10.1080\/09585192.2011.555138","article-title":"Human resource practices and individual knowledge-sharing behavior\u2013an empirical study for Taiwanese R&D professionals","volume":"22","year":"2011","journal-title":"The International Journal of Human Resource Management"},{"issue":"12","key":"key2023102004350373900_ref076","doi-asserted-by":"crossref","first-page":"1009","DOI":"10.1002\/asi.10109","article-title":"Knowledge management and the dynamic nature of knowledge","volume":"53","year":"2002","journal-title":"Journal of the American Society for Information Science and Technology"},{"key":"key2023102004350373900_ref077","doi-asserted-by":"crossref","first-page":"667","DOI":"10.1016\/j.indmarman.2020.03.021","article-title":"The role of multiple ties in knowledge networks: complementarity in the Montefalco wine cluster","volume":"90","year":"2020","journal-title":"Industrial Marketing Management"},{"issue":"3","key":"key2023102004350373900_ref078","first-page":"626","article-title":"A network model approach to enhance knowledge sharing for internationalisation readiness of SMEs","volume":"39","year":"2021","journal-title":"International Marketing Review"},{"key":"key2023102004350373900_ref079","doi-asserted-by":"publisher","DOI":"10.1007\/s10490-022-09813-0","article-title":"Exploring the journey of responsible business model innovation in Asian companies: a review and future research agenda","year":"2022","journal-title":"Asia Pacific Journal of Management"},{"key":"key2023102004350373900_ref080","doi-asserted-by":"crossref","first-page":"121022","DOI":"10.1016\/j.techfore.2021.121022","article-title":"Employees\u2019 acceptance of wearable devices: towards a predictive model","volume":"172","year":"2021","journal-title":"Technological Forecasting and Social Change"},{"issue":"3","key":"key2023102004350373900_ref081","doi-asserted-by":"crossref","first-page":"50","DOI":"10.4018\/IJKM.2021070104","article-title":"Self-learning and self-satisfaction: exploring the relationship through knowledge-sharing behaviour","volume":"17","year":"2021","journal-title":"International Journal of Knowledge Management"},{"issue":"6","key":"key2023102004350373900_ref082","doi-asserted-by":"crossref","first-page":"1333","DOI":"10.1108\/JKM-05-2016-0199","article-title":"Artifacts in knowledge management research: a systematic literature review and future research directions","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023102004350373900_ref083","first-page":"17","article-title":"A novel mechanism for business analytics value creation: improvement of knowledge-intensive business processes","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref084","doi-asserted-by":"crossref","first-page":"995","DOI":"10.1016\/j.jclepro.2019.03.250","article-title":"Supply chain sustainability: a tertiary literature review","volume":"225","year":"2019","journal-title":"Journal of Cleaner Production"},{"issue":"2","key":"key2023102004350373900_ref085","doi-asserted-by":"crossref","first-page":"258","DOI":"10.1108\/JKM-08-2015-0320","article-title":"Knowledge management in small and medium enterprises: a structured literature review","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"key2023102004350373900_ref086","doi-asserted-by":"crossref","first-page":"472","DOI":"10.1108\/JKM-10-2012-0316","article-title":"The review of approaches to knowledge management system studies","volume":"17","year":"2013","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2023102004350373900_ref087","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1111\/j.1468-2370.2010.00287.x","article-title":"Knowledge management in strategic alliances: a review of empirical evidence","volume":"13","year":"2011","journal-title":"International Journal of Management Reviews"},{"issue":"11","key":"key2023102004350373900_ref088","first-page":"71","article-title":"Knowledge management in turbulent times: time-based scenario analysis of vaccinations against COVID-19","volume":"26","year":"2021","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref089","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1016\/j.techfore.2018.07.019","article-title":"Combining co-citation clustering and text-based analysis to reveal the main development paths of smart cities","volume":"142","year":"2019","journal-title":"Technological Forecasting and Social Change"},{"issue":"6","key":"key2023102004350373900_ref090","doi-asserted-by":"crossref","first-page":"1362","DOI":"10.1108\/JKM-11-2016-0516","article-title":"Managing knowledge assets for open innovation: a systematic literature review","volume":"21","year":"2017","journal-title":"Journal of Knowledge Management"},{"issue":"3","key":"key2023102004350373900_ref091","doi-asserted-by":"crossref","first-page":"389","DOI":"10.1080\/09585190903546946","article-title":"Linking chief knowledge officers with customer capital through knowledge management practices in the Spanish construction industry","volume":"21","year":"2010","journal-title":"The International Journal of Human Resource Management"},{"issue":"2","key":"key2023102004350373900_ref092","doi-asserted-by":"crossref","first-page":"121","DOI":"10.1002\/smj.573","article-title":"Empirical research on the resource\u2010based view of the firm: an assessment and suggestions for future research","volume":"28","year":"2007","journal-title":"Strategic Management Journal"},{"key":"key2023102004350373900_ref0151","article-title":"Finding and evaluating community structure in networks","volume":"69","year":"2004","journal-title":"Physical Review E"},{"issue":"3","key":"key2023102004350373900_ref093","first-page":"57","article-title":"The role of disseminative capacity in knowledge sharing: which model can be applied to SMEs?","volume":"10","year":"2012","journal-title":"Problems and Perspectives in Management"},{"issue":"1","key":"key2023102004350373900_ref094","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1287\/orsc.5.1.14","article-title":"A dynamic theory of organizational knowledge creation","volume":"5","year":"1994","journal-title":"Organization Science"},{"key":"key2023102004350373900_ref0152","article-title":"The knowledge-creating company","year":"1995"},{"key":"key2023102004350373900_ref0153","doi-asserted-by":"publisher","first-page":"40","DOI":"10.2307\/41165942","article-title":"The concept of Ba: building a foundation for knowledge creation","volume":"40","year":"1998","journal-title":"California Management Review"},{"issue":"4","key":"key2023102004350373900_ref095","first-page":"669","article-title":"Harvesting reflective knowledge exchange for inbound open innovation in complex collaborative networks: an empirical verification in Europe","volume":"25","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"6","key":"key2023102004350373900_ref096","doi-asserted-by":"crossref","first-page":"1445","DOI":"10.1108\/JKM-01-2020-0034","article-title":"The relationship between knowledge management and leadership: mapping the field and providing future research avenues","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"issue":"7","key":"key2023102004350373900_ref097","doi-asserted-by":"crossref","first-page":"2136","DOI":"10.1080\/00207543.2018.1521530","article-title":"Processes and measurement of knowledge management in supply chains: an integrative systematic literature review","volume":"57","year":"2019","journal-title":"International Journal of Production Research"},{"key":"key2023102004350373900_ref098","first-page":"27","article-title":"Systematic reviews in the social sciences: a practical guide","volume-title":"Systematic Reviews in the Social Sciences: A Practical Guide","year":"2006"},{"issue":"5","key":"key2023102004350373900_ref099","doi-asserted-by":"crossref","first-page":"479","DOI":"10.1177\/0266242607080656","article-title":"Entrepreneurship education: a systematic review of the evidence","volume":"25","year":"2007","journal-title":"International Small Business Journal"},{"issue":"4","key":"key2023102004350373900_ref0100","doi-asserted-by":"crossref","first-page":"424","DOI":"10.1108\/AJIM-12-2013-0133","article-title":"An overview of knowledge management research viewed through the web of science (1993-2012)","volume":"66","year":"2014","journal-title":"Aslib Journal of Information Management"},{"issue":"2","key":"key2023102004350373900_ref0101","first-page":"304","article-title":"Knowledge management in higher education: a literature review and further research avenues","volume":"20","year":"2020","journal-title":"Knowledge Management Research & Practice"},{"issue":"1","key":"key2023102004350373900_ref0102","first-page":"1","article-title":"How can knowledge exchange portals assist in knowledge management for evidence-informed decision making in public health?","volume":"14","year":"2014","journal-title":"BMC Public Health"},{"issue":"6","key":"key2023102004350373900_ref0103","doi-asserted-by":"crossref","first-page":"873","DOI":"10.1108\/JKM-12-2012-0381","article-title":"Knowledge management and measurement: a critical review","volume":"17","year":"2013","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref0104","first-page":"1795","article-title":"Knowledge management in the pharmaceutical industry between academic research and industry regulations","volume":"14","year":"2020","journal-title":"Knowledge Management Research & Practice"},{"key":"key2023102004350373900_ref0105","doi-asserted-by":"crossref","first-page":"1265","DOI":"10.1016\/j.jclepro.2018.10.100","article-title":"System dynamics modeling for sustainable supply chain management: a literature review and systems thinking approach","volume":"208","year":"2019","journal-title":"Journal of Cleaner Production"},{"issue":"1","key":"key2023102004350373900_ref0106","doi-asserted-by":"crossref","first-page":"26","DOI":"10.4018\/ijkm.2014010102","article-title":"Knowledge management practices and the focus on the individual","volume":"10","year":"2014","journal-title":"International Journal of Knowledge Management"},{"key":"key2023102004350373900_ref0107","doi-asserted-by":"publisher","DOI":"10.1007\/s13132-021-00853-3","article-title":"Digital transformation and strategic management: a systematic review of the literature","year":"2021","journal-title":"Journal of the Knowledge Economy"},{"issue":"3","key":"key2023102004350373900_ref0108","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1016\/S0024-6301(97)90260-0","article-title":"Measuring your company\u2019s intellectual performance","volume":"30","year":"1997","journal-title":"Long Range Planning"},{"key":"key2023102004350373900_ref0109","doi-asserted-by":"publisher","DOI":"10.1108\/JKM-06-2021-0421","article-title":"The role of cloud computing in knowledge management for small and medium enterprises: a systematic literature review","year":"2022","journal-title":"Journal of Knowledge Management"},{"issue":"16","key":"key2023102004350373900_ref0110","doi-asserted-by":"crossref","first-page":"1378","DOI":"10.1080\/09537287.2017.1375149","article-title":"A multiple buyer\u2013supplier relationship in the context of SMEs\u2019 digital supply chain management","volume":"28","year":"2017","journal-title":"Production Planning & Control"},{"issue":"12","key":"key2023102004350373900_ref0111","doi-asserted-by":"crossref","first-page":"3226","DOI":"10.1108\/MD-11-2018-1266","article-title":"Knowledge management in entrepreneurial universities: a structured literature review and avenue for future research agenda","volume":"57","year":"2019","journal-title":"Management Decision"},{"issue":"9","key":"key2023102004350373900_ref0112","doi-asserted-by":"crossref","first-page":"2079","DOI":"10.1108\/JKM-11-2019-0624","article-title":"Exploring the influence of knowledge management process on corporate sustainable performance through green innovation","volume":"24","year":"2020","journal-title":"Journal of Knowledge Management"},{"key":"key2023102004350373900_ref0113","doi-asserted-by":"crossref","first-page":"195","DOI":"10.1016\/j.jbusres.2021.06.031","article-title":"Why do employees hide their knowledge and what are the consequences? A systematic literature review","volume":"135","year":"2021","journal-title":"Journal of Business Research"},{"issue":"22","key":"key2023102004350373900_ref0114","doi-asserted-by":"crossref","first-page":"6572","DOI":"10.1080\/00207543.2017.1326643","article-title":"Literature review on the \u2018smart factory\u2019 concept using bibliometric tools","volume":"55","year":"2017","journal-title":"International Journal of Production Research"},{"issue":"4","key":"key2023102004350373900_ref0115","doi-asserted-by":"crossref","first-page":"863","DOI":"10.1147\/sj.404.0863","article-title":"The knowledge management puzzle: human and social factors in knowledge management","volume":"40","year":"2001","journal-title":"IBM Systems Journal"},{"issue":"3","key":"key2023102004350373900_ref0116","doi-asserted-by":"crossref","first-page":"207","DOI":"10.1111\/1467-8551.00375","article-title":"Towards a methodology for developing evidence\u2010informed management knowledge by means of systematic review","volume":"14","year":"2003","journal-title":"British Journal of Management"},{"issue":"1","key":"key2023102004350373900_ref0117","doi-asserted-by":"crossref","first-page":"14","DOI":"10.1016\/j.websem.2005.10.002","article-title":"Semantic annotation for knowledge management: requirements and a survey of the state of the art","volume":"4","year":"2006","journal-title":"Journal of Web Semantics"},{"issue":"7","key":"key2023102004350373900_ref0118","doi-asserted-by":"crossref","first-page":"1471","DOI":"10.1108\/JKM-11-2017-0517","article-title":"Knowledge discovery out of text data: a systematic review via text mining","volume":"22","year":"2018","journal-title":"Journal of Knowledge Management"},{"issue":"5","key":"key2023102004350373900_ref0119","first-page":"1","article-title":"A knowledge management system to support design for additive manufacturing using bayesian networks","volume":"140","year":"2018","journal-title":"Journal of Mechanical Design"},{"issue":"2","key":"key2023102004350373900_ref0120","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1108\/JSM-09-2013-0251","article-title":"Value creation through knowledge management in franchising: a multi-level conceptual framework","volume":"28","year":"2014","journal-title":"Journal of Services Marketing"},{"key":"key2023102004350373900_ref0121","doi-asserted-by":"crossref","first-page":"265","DOI":"10.1016\/j.infsof.2016.09.007","article-title":"Software architecture knowledge management approaches and their support for knowledge management activities: a systematic literature review","volume":"80","year":"2016","journal-title":"Information and Software Technology"},{"key":"key2023102004350373900_ref0122","volume-title":"Communities of Practice: Learning, Meaning, and Identity","year":"1999"},{"key":"key2023102004350373900_ref0155","article-title":"Knowledge management foundations: thinking about thinking : how people and organizations create, represent and use knowledge \/ K.M. Wiig","year":"1993"},{"issue":"3","key":"key2023102004350373900_ref0123","doi-asserted-by":"crossref","first-page":"239","DOI":"10.1177\/0266666913513278","article-title":"Knowledge management performance measurement: measures, approaches, trends and future directions","volume":"31","year":"2015","journal-title":"Information Development"},{"issue":"4","key":"key2023102004350373900_ref0124","first-page":"435","article-title":"Knowledge management in PCS-enabled ports: an assessment of the barriers Knowledge management","volume":"16","year":"2018","journal-title":"Research & Practice"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-07-2022-0589\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-07-2022-0589\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:27:04Z","timestamp":1753396024000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/27\/9\/2548-2578\/269772"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,3,7]]},"references-count":129,"journal-issue":{"issue":"9","published-online":{"date-parts":[[2023,3,7]]},"published-print":{"date-parts":[[2023,10,20]]}},"alternative-id":["10.1108\/JKM-07-2022-0589"],"URL":"https:\/\/doi.org\/10.1108\/jkm-07-2022-0589","relation":{},"ISSN":["1367-3270","1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"},{"value":"1367-3270","type":"electronic"}],"subject":[],"published":{"date-parts":[[2023,3,7]]}}}