{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,20]],"date-time":"2026-03-20T02:45:02Z","timestamp":1773974702225,"version":"3.50.1"},"reference-count":0,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2017,2,13]],"date-time":"2017-02-13T00:00:00Z","timestamp":1486944000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2017,2,13]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>Dave Snowden has been an important voice in knowledge management over the years. As the founder and chief scientific officer of Cognitive Edge, a company focused on the development of the theory and practice of social complexity, he offers informative views on the relationship between big data\/analytics and KM.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>A face-to-face interview was held with Dave Snowden in May 2015 in Auckland, New Zealand.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>According to Snowden, analytics in the form of algorithms are imperfect and can only to a small extent capture the reasoning and analytical capabilities of people. For this reason, while big data\/analytics can be useful, they are limited and must be used in conjunction with human knowledge and reasoning.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>Snowden offers his views on big data\/analytics and how they can be used effectively in real world situations in combination with human reasoning and input, for example in fields from resource management to individual health care.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>Snowden is an innovative thinker. He combines knowledge and experience from many fields and offers original views and understanding of big data\/analytics, knowledge and management.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jkm-08-2016-0330","type":"journal-article","created":{"date-parts":[[2017,3,7]],"date-time":"2017-03-07T05:55:26Z","timestamp":1488866126000},"page":"12-17","source":"Crossref","is-referenced-by-count":10,"title":["Dave Snowden on KM and big data\/analytics: interview with David J. Pauleen"],"prefix":"10.1108","volume":"21","author":[{"given":"David J.","family":"Pauleen","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-08-2016-0330\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-08-2016-0330\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:27:10Z","timestamp":1753396030000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/21\/1\/12-17\/263115"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,2,13]]},"references-count":0,"journal-issue":{"issue":"1","published-print":{"date-parts":[[2017,2,13]]}},"alternative-id":["10.1108\/JKM-08-2016-0330"],"URL":"https:\/\/doi.org\/10.1108\/jkm-08-2016-0330","relation":{},"ISSN":["1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"}],"subject":[],"published":{"date-parts":[[2017,2,13]]}}}