{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,28]],"date-time":"2026-04-28T20:08:43Z","timestamp":1777406923472,"version":"3.51.4"},"reference-count":69,"publisher":"Emerald","issue":"7","license":[{"start":{"date-parts":[[2020,7,9]],"date-time":"2020-07-09T00:00:00Z","timestamp":1594252800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JKM"],"published-print":{"date-parts":[[2020,7,9]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study aims to explore an interpersonal predictor of coworkers-directed knowledge hiding behavior \u2013 the leader\u2013member exchange social comparison (LMXSC). This study integrates leader\u2013member exchange literature with social comparison theory to hypothesize that an individual\u2019s upward LMXSC is positively correlated with coworkers-directed knowledge hiding and that an individual\u2019s feelings of envy are mediated by the relationship between upward LMXSC and coworkers-directed knowledge hiding behavior. Also, this study proposes two-way and three-way interaction patterns of goal interdependence, which can influence LMXSC\u2013envy relationships.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Two independent studies are conducted to test the hypothesized relationships. In Study 1, the authors collected multi-wave data from a large public sector university in China (N = 1,131). The authors then replicated the Study 1 findings by collecting multi-source and multi-wave data from a telecom company based in China (n = 379).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The authors found support across both studies for the idea that upward LMXSC is a possible interpersonal predictor of coworkers-directed knowledge hiding behavior. More specifically, it was found that feelings of envy ensue from upward LMXSC, resulting in further coworkers-directed knowledge hiding behavior. Further, this study shows that the influence of upward LMXSC on knowledge hiding behavior via feelings of envy was weaker (stronger) when employees have high (low) cooperative goal interdependence with coworkers, respectively, and when employees have low (high) competitive goal interdependence with the coworkers, respectively.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study extends current knowledge management literature by introducing LMXSC as an interpersonal predictor of coworkers-directed knowledge hiding behavior. This will help practitioners to curb such counterproductive behavior.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jkm-10-2019-0534","type":"journal-article","created":{"date-parts":[[2020,7,9]],"date-time":"2020-07-09T10:26:30Z","timestamp":1594290390000},"page":"1653-1680","source":"Crossref","is-referenced-by-count":91,"title":["Loaded with knowledge, yet green with envy: leader\u2013member exchange comparison and coworkers-directed knowledge hiding behavior"],"prefix":"10.1108","volume":"24","author":[{"given":"Qingxiong","family":"Weng","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Kashmala","family":"Latif","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Abdul Karim","family":"Khan","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hussain","family":"Tariq","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Hirra Pervez","family":"Butt","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Asfia","family":"Obaid","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Naukhez","family":"Sarwar","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"issue":"5","key":"key2021011413325359100_ref001","doi-asserted-by":"publisher","first-page":"851","DOI":"10.1108\/er-08-2018-0225","article-title":"When a proximate starts to gossip: instrumentality considerations in the emergence of abusive supervision","volume":"41","year":"2019","journal-title":"Employee Relations: The International Journal"},{"key":"key2021011413325359100_ref002","doi-asserted-by":"crossref","first-page":"73","DOI":"10.1093\/acprof:oso\/9780195327953.003.0005","article-title":"Social comparison and envy","volume-title":"Envy: Theory and Research","year":"2008"},{"key":"key2021011413325359100_ref003","first-page":"311","article-title":"Leader\u2013member exchange: recent research findings and prospects for the future","volume-title":"Sage Handbook of Leadership","year":"2011"},{"key":"key2021011413325359100_ref004","first-page":"1","article-title":"The grapes are sour: an envier\u2019s attributional perspective of coworker impression management","year":"2020","journal-title":"Journal of Management & Organization"},{"issue":"4","key":"key2021011413325359100_ref005","doi-asserted-by":"crossref","first-page":"471","DOI":"10.1521\/jscp.1993.12.4.471","article-title":"Decision making power and marital satisfaction: a self-evaluation maintenance perspective","volume":"12","year":"1993","journal-title":"Journal of Social and Clinical Psychology"},{"key":"key2021011413325359100_ref006","first-page":"389","article-title":"Translation and content analysis of oral and written materials","volume-title":"Handbook of Cross-Cultural Psychology","year":"1980"},{"issue":"5","key":"key2021011413325359100_ref007","doi-asserted-by":"publisher","first-page":"1209","DOI":"10.1108\/PR-05-2018-0176","article-title":"I see you in me, and me in you: the moderated mediation crossover model of work passion","volume":"48","year":"2019","journal-title":"Personnel Review"},{"issue":"8","key":"key2021011413325359100_ref008","doi-asserted-by":"crossref","first-page":"1727","DOI":"10.1111\/j.1467-6486.2006.00657.x","article-title":"Participative leadership by American and Chinese managers in China: the role of relationships","volume":"43","year":"2006","journal-title":"Journal of Management Studies"},{"key":"key2021011413325359100_ref009","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1016\/j.obhdp.2018.01.003","article-title":"How temporal and social comparisons in performance evaluation affect fairness perceptions","volume":"145","year":"2018","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"4","key":"key2021011413325359100_ref010","doi-asserted-by":"crossref","first-page":"340","DOI":"10.1007\/s12144-999-1008-0","article-title":"Social comparison, individualism-collectivism, and self-esteem in China and the United States","volume":"18","year":"1999","journal-title":"Current Psychology"},{"issue":"7","key":"key2021011413325359100_ref011","article-title":"Understanding knowledge hiding in organizations","volume":"40","year":"2019","journal-title":"Journal of Organizational Behavior"},{"issue":"1","key":"key2021011413325359100_ref012","doi-asserted-by":"crossref","first-page":"64","DOI":"10.1002\/job.737","article-title":"Knowledge hiding in organizations","volume":"33","year":"2012","journal-title":"Journal of Organizational Behavior"},{"issue":"1","key":"key2021011413325359100_ref013","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1177\/1754073919873131","article-title":"Envy: an adversarial review and comparison of two competing views","volume":"12","year":"2020","journal-title":"Emotion Review"},{"issue":"2","key":"key2021011413325359100_ref014","doi-asserted-by":"crossref","first-page":"331","DOI":"10.2307\/3069350","article-title":"Social undermining in the workplace","volume":"45","year":"2002","journal-title":"Academy of Management Journal"},{"issue":"1","key":"key2021011413325359100_ref015","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1177\/104649640003100101","article-title":"The Salieri syndrome: consequences of envy in groups","volume":"31","year":"2000","journal-title":"Small Group Research"},{"issue":"1","key":"key2021011413325359100_ref016","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1037\/1082-989X.12.1.1","article-title":"Methods for integrating moderation and mediation: a general analytical framework using moderated path analysis","volume":"12","year":"2007","journal-title":"Psychological Methods"},{"issue":"2","key":"key2021011413325359100_ref017","doi-asserted-by":"crossref","first-page":"117","DOI":"10.1177\/001872675400700202","article-title":"A theory of social comparison processes","volume":"7","year":"1954","journal-title":"Human Relations"},{"issue":"7","key":"key2021011413325359100_ref018","doi-asserted-by":"crossref","first-page":"865","DOI":"10.1002\/job.1803","article-title":"Using experience sampling methodology in organizational behavior","volume":"33","year":"2012","journal-title":"Journal of Organizational Behavior"},{"issue":"6","key":"key2021011413325359100_ref019","doi-asserted-by":"crossref","first-page":"878","DOI":"10.1037\/0022-3514.82.6.878","article-title":"A model of stereotype content as often mixed: separate dimensions of competence and warmth respectively follow from status and competition","volume":"82","year":"2002","journal-title":"Journal of Personality and Social Psychology"},{"issue":"4","key":"key2021011413325359100_ref020","doi-asserted-by":"crossref","first-page":"363","DOI":"10.1002\/job.314","article-title":"An examination of the curvilinear relationship between leader\u2013member exchange and intent to turnover","volume":"26","year":"2005","journal-title":"Journal of Organizational Behavior"},{"key":"key2021011413325359100_ref021","volume-title":"Methodology in the Social Sciences: Introduction to Mediation, Moderation, and Conditional Process Analysis: A Regression-Based Approach","year":"2013"},{"issue":"4","key":"key2021011413325359100_ref022","first-page":"597","article-title":"Evasive knowledge hiding in academia: when competitive individuals are asked to collaborate","volume":"23","year":"2018","journal-title":"Journal of Knowledge Management"},{"key":"key2021011413325359100_ref023","first-page":"249","article-title":"Do samples really matter that much","volume-title":"Statistical and Methodological Myths and Urban Legends: Doctrine, Verity and Fable in the Organizational and Social Sciences","year":"2009"},{"issue":"3","key":"key2021011413325359100_ref024","doi-asserted-by":"crossref","first-page":"513","DOI":"10.1037\/0003-066X.44.3.513","article-title":"Conservation of resources: a new attempt at conceptualizing stress","volume":"44","year":"1989","journal-title":"American Psychologist"},{"key":"key2021011413325359100_ref025","volume-title":"Culture\u2019s Consequences","year":"1980"},{"issue":"1","key":"key2021011413325359100_ref026","doi-asserted-by":"crossref","first-page":"2","DOI":"10.1108\/JSTP-02-2018-0030","article-title":"From victim to saboteur: testing a moderated mediation model of perceived undermining, state hostility, and service sabotage","volume":"29","year":"2019","journal-title":"Journal of Service Theory and Practice"},{"issue":"3","key":"key2021011413325359100_ref027","doi-asserted-by":"crossref","first-page":"1316","DOI":"10.1016\/j.eswa.2007.08.012","article-title":"Knowledge sharing practices as a facilitating factor for improving organizational performance through human capital: a preliminary test","volume":"35","year":"2008","journal-title":"Expert Systems with Applications"},{"issue":"1","key":"key2021011413325359100_ref028","doi-asserted-by":"crossref","first-page":"127","DOI":"10.1111\/peps.12008","article-title":"Relative leader\u2013member exchange within team contexts: how and when social comparison impacts individual effectiveness","volume":"66","year":"2013","journal-title":"Personnel Psychology"},{"issue":"7","key":"key2021011413325359100_ref029","doi-asserted-by":"crossref","first-page":"800","DOI":"10.1002\/job.2358","article-title":"Knowledge hiding as a barrier to thriving: the mediating role of psychological safety and moderating role of organizational cynicism","volume":"40","year":"2019","journal-title":"Journal of Organizational Behavior"},{"key":"key2021011413325359100_ref030","first-page":"102413","article-title":"When and how the psychologically entitled employees hide more knowledge?","year":"2019","journal-title":"International Journal of Hospitality Management"},{"issue":"3","key":"key2021011413325359100_ref031","doi-asserted-by":"crossref","first-page":"490","DOI":"10.1108\/PR-12-2014-0279","article-title":"The two faces of envy: perceived opportunity to perform as a moderator of envy manifestation","volume":"46","year":"2017","journal-title":"Personnel Review"},{"issue":"1","key":"key2021011413325359100_ref032","doi-asserted-by":"crossref","first-page":"49","DOI":"10.1007\/s10869-012-9269-2","article-title":"The mediating role of discrete emotions in the relationship between injustice and counterproductive work behaviors: a study in Pakistan","volume":"28","year":"2013","journal-title":"Journal of Business and Psychology"},{"issue":"1","key":"key2021011413325359100_ref033","doi-asserted-by":"crossref","first-page":"128","DOI":"10.1002\/job.1864","article-title":"Episodic envy and counterproductive work behaviors: is more justice always good?","volume":"35","year":"2014","journal-title":"Journal of Organizational Behavior"},{"issue":"3","key":"key2021011413325359100_ref034","doi-asserted-by":"crossref","first-page":"530","DOI":"10.1016\/j.ijhm.2009.08.003","article-title":"When does an employee not help coworkers? The effect of leader\u2013member exchange on employee envy and organizational citizenship behavior","volume":"29","year":"2010","journal-title":"International Journal of Hospitality Management"},{"issue":"3","key":"key2021011413325359100_ref035","doi-asserted-by":"crossref","first-page":"588","DOI":"10.1037\/a0021882","article-title":"Harming high performers: a social comparison perspective on interpersonal harming in work teams","volume":"96","year":"2011","journal-title":"Journal of Applied Psychology"},{"key":"key2021011413325359100_ref036","volume-title":"Stress, Coping and Appraisal","year":"1984"},{"issue":"3","key":"key2021011413325359100_ref037","doi-asserted-by":"crossref","first-page":"593","DOI":"10.1111\/joop.12245","article-title":"Leader\u2013member exchange social comparisons and follower outcomes: the roles of felt obligation and psychological entitlement","volume":"92","year":"2019","journal-title":"Journal of Occupational and Organizational Psychology"},{"key":"key2021011413325359100_ref038","doi-asserted-by":"crossref","first-page":"232","DOI":"10.1016\/j.paid.2018.05.005","article-title":"Perceptions of organizational politics, knowledge hiding, and employee creativity: the moderating role of professional commitment","volume":"142","year":"2019","journal-title":"Personality and Individual Differences"},{"key":"key2021011413325359100_ref039","article-title":"Co-worker reactions to i-deals through the lens of social comparison: the role of fairness and emotions","year":"2019","journal-title":"Human Relations"},{"issue":"3","key":"key2021011413325359100_ref040","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1111\/j.1475-6811.1996.tb00117.x","article-title":"The relationship between marital interaction behaviors and affective reactions to one\u2019s own and one\u2019s spouse\u2019s self\u2010evaluation needs","volume":"3","year":"1996","journal-title":"Personal Relationships"},{"key":"key2021011413325359100_ref041","doi-asserted-by":"crossref","first-page":"36","DOI":"10.1016\/j.ijinfomgt.2018.05.008","article-title":"The dark triad and knowledge hiding","volume":"42","year":"2018","journal-title":"International Journal of Information Management"},{"issue":"1","key":"key2021011413325359100_ref042","doi-asserted-by":"crossref","first-page":"539","DOI":"10.1146\/annurev-psych-120710-100452","article-title":"Sources of method bias in social science research and recommendations on how to control it","volume":"63","year":"2012","journal-title":"Annual Review of Psychology"},{"issue":"1","key":"key2021011413325359100_ref043","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1080\/00273170701341316","article-title":"Addressing moderated mediation hypotheses: theory, methods, and prescriptions","volume":"42","year":"2007","journal-title":"Multivariate Behavioral Research"},{"issue":"1","key":"key2021011413325359100_ref044","doi-asserted-by":"crossref","first-page":"71","DOI":"10.1287\/orsc.1060.0223","article-title":"A multilevel investigation of the motivational mechanisms underlying knowledge sharing and performance","volume":"18","year":"2007","journal-title":"Organization Science"},{"issue":"3","key":"key2021011413325359100_ref045","doi-asserted-by":"crossref","first-page":"428","DOI":"10.1037\/0021-9010.69.3.428","article-title":"Moderating effects of initial leader\u2013member exchange status on the effects of a leadership intervention","volume":"69","year":"1984","journal-title":"Journal of Applied Psychology"},{"issue":"6","key":"key2021011413325359100_ref046","doi-asserted-by":"crossref","first-page":"1199","DOI":"10.1108\/JKM-05-2016-0203","article-title":"Understanding counterproductive knowledge behavior: antecedents and consequences of intra-organizational knowledge hiding","volume":"20","year":"2016","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2021011413325359100_ref047","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1111\/beer.12245","article-title":"It\u2019s not me, it\u2019s you: testing a moderated mediation model of subordinate deviance and abusive supervision through the self-regulatory perspective","volume":"29","year":"2020","journal-title":"Business Ethics: A European Review"},{"issue":"7","key":"key2021011413325359100_ref048","doi-asserted-by":"crossref","first-page":"1489","DOI":"10.1108\/JKM-05-2017-0179","article-title":"Tell me if you can: time pressure, prosocial motivation, perspective taking, and knowledge hiding","volume":"22","year":"2018","journal-title":"Journal of Knowledge Management"},{"issue":"1","key":"key2021011413325359100_ref049","doi-asserted-by":"crossref","first-page":"46","DOI":"10.1037\/0033-2909.133.1.46","article-title":"Comprehending envy","volume":"133","year":"2007","journal-title":"Psychological Bulletin"},{"issue":"2","key":"key2021011413325359100_ref050","doi-asserted-by":"crossref","first-page":"378","DOI":"10.1108\/PR-07-2016-0162","article-title":"Why am I still doing this job? The examination of family motivation on employees\u2019 work behaviors under abusive supervision","volume":"47","year":"2018","journal-title":"Personnel Review"},{"issue":"5","key":"key2021011413325359100_ref051","doi-asserted-by":"crossref","first-page":"1019","DOI":"10.1108\/PR-05-2017-0149","article-title":"Accountability breeds response-ability: instrumental contemplation of abusive supervision","volume":"47","year":"2018","journal-title":"Personnel Review"},{"key":"key2021011413325359100_ref052","doi-asserted-by":"crossref","unstructured":"Tariq, H. and Weng, Q. (2019), \u201cAnother sleepless night: does leader\u2019s poor sleep lead to subordinate\u2019s poor sleep?\u201d, Paper presented at the Academy of Management Proceedings.","DOI":"10.5465\/AMBPP.2019.10240abstract"},{"issue":"1","key":"key2021011413325359100_ref053","first-page":"1","article-title":"Another sleepless night: does a leader\u2019s poor sleep lead to subordinate\u2019s poor sleep? A spillover\/crossover perspective","volume":"29","year":"2020","journal-title":"Journal of Sleep Research"},{"key":"key2021011413325359100_ref054","article-title":"Supervisory abuse of high performers: a social comparison perspective","year":"2020","journal-title":"Applied Psychology"},{"key":"key2021011413325359100_ref055","first-page":"181","article-title":"Toward a self-evaluation maintenance model of social behavior","volume-title":"Advances in Experimental Social Psychology","year":"1988"},{"issue":"6","key":"key2021011413325359100_ref056","doi-asserted-by":"crossref","first-page":"517","DOI":"10.1177\/001872678603900603","article-title":"The dynamics of interdependence in organizations","volume":"39","year":"1986","journal-title":"Human Relations"},{"issue":"8","key":"key2021011413325359100_ref057","doi-asserted-by":"crossref","first-page":"922","DOI":"10.1002\/job.2268","article-title":"Examining the interpersonal process and consequence of leader\u2013member exchange comparison: the role of procedural justice climate","volume":"39","year":"2018","journal-title":"Journal of Organizational Behavior"},{"issue":"3","key":"key2021011413325359100_ref058","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1023\/A:1009592430712","article-title":"Negative emotion in the workplace: employee jealousy and envy","volume":"7","year":"2000","journal-title":"International Journal of Stress Management"},{"issue":"5","key":"key2021011413325359100_ref059","doi-asserted-by":"crossref","first-page":"849","DOI":"10.1037\/a0020033","article-title":"Where do I stand? Examining the effects of leader\u2013member exchange social comparison on employee work behaviors","volume":"95","year":"2010","journal-title":"Journal of Applied Psychology"},{"key":"key2021011413325359100_ref060","first-page":"1","article-title":"Affective events theory: a theoretical discussion of the structure, causes and consequences of affective experiences at work","volume":"18","year":"1996","journal-title":"Research in Organizational Behavior"},{"key":"key2021011413325359100_ref061","doi-asserted-by":"crossref","first-page":"51","DOI":"10.1016\/j.obhdp.2015.08.001","article-title":"Breaking (or making) the silence: how goal interdependence and social skill predict being ostracized","volume":"131","year":"2015","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"1","key":"key2021011413325359100_ref062","doi-asserted-by":"crossref","first-page":"50","DOI":"10.1007\/s12144-017-9583-y","article-title":"Abusive leadership and helping behavior: capability or mood, which matters?","volume":"38","year":"2019","journal-title":"Current Psychology"},{"issue":"5","key":"key2021011413325359100_ref063","doi-asserted-by":"crossref","first-page":"763","DOI":"10.1016\/j.leaqua.2015.03.002","article-title":"The bad boss takes it all: how abusive supervision and leader\u2013member exchange interact to influence employee silence","volume":"26","year":"2015","journal-title":"The Leadership Quarterly"},{"issue":"6","key":"key2021011413325359100_ref064","article-title":"Consequences of downward envy: a model of self-esteem threat, abusive supervision, and supervisory leader self-improvement","volume":"61","year":"2020","journal-title":"Academy of Management Journal"},{"issue":"7","key":"key2021011413325359100_ref065","first-page":"834","article-title":"Leader\u2013member exchange, organizational identification, and knowledge hiding: the moderating role of relative leader\u2013member exchange","volume":"40","year":"2020","journal-title":"Journal of Organizational Behavior"},{"key":"key2021011413325359100_ref066","doi-asserted-by":"crossref","first-page":"84","DOI":"10.1016\/j.ijhm.2016.09.009","article-title":"Workplace ostracism and knowledge hiding in service organizations","volume":"59","year":"2016","journal-title":"International Journal of Hospitality Management"},{"issue":"1","key":"key2021011413325359100_ref067","doi-asserted-by":"crossref","first-page":"59","DOI":"10.1016\/j.obhdp.2006.10.003","article-title":"Antecedents and consequences of the frequency of upward and downward social comparisons at work","volume":"102","year":"2007","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"3","key":"key2021011413325359100_ref068","doi-asserted-by":"crossref","first-page":"666","DOI":"10.1037\/0021-9010.92.3.666","article-title":"Does perceived unfairness exacerbate or mitigate interpersonal counterproductive work behaviors related to envy?","volume":"92","year":"2007","journal-title":"The Journal of Applied Psychology"},{"issue":"1","key":"key2021011413325359100_ref069","doi-asserted-by":"crossref","first-page":"83","DOI":"10.1016\/j.obhdp.2004.06.003","article-title":"Material priming: the influence of mundane physical objects on situational construal and competitive behavioral choice","volume":"95","year":"2004","journal-title":"Organizational Behavior and Human Decision Processes"}],"container-title":["Journal of Knowledge Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-10-2019-0534\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/JKM-10-2019-0534\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:27:47Z","timestamp":1753396067000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/jkm\/article\/24\/7\/1653-1680\/262530"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2020,7,9]]},"references-count":69,"journal-issue":{"issue":"7","published-print":{"date-parts":[[2020,7,9]]}},"alternative-id":["10.1108\/JKM-10-2019-0534"],"URL":"https:\/\/doi.org\/10.1108\/jkm-10-2019-0534","relation":{},"ISSN":["1367-3270","1367-3270"],"issn-type":[{"value":"1367-3270","type":"print"},{"value":"1367-3270","type":"print"}],"subject":[],"published":{"date-parts":[[2020,7,9]]}}}