{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,27]],"date-time":"2025-08-27T16:15:47Z","timestamp":1756311347372,"version":"3.41.2"},"reference-count":44,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2015,7,13]],"date-time":"2015-07-13T00:00:00Z","timestamp":1436745600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,7,13]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>\u2013 This study aims to examine how a collaboration technology is used by three organizational groups. The main focus is on the interplay between the users\u2019 perceptions (of the technology and of the knowledge shared) and the material properties of the collaboration technology.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>\u2013 Two theoretical frameworks (social representations and sociomaterial practice perspective) examine collaboration technology use to better understand the underlying dynamics. The research is conducted as a case study in a US company where a collaboration technology was being implemented.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>\u2013 The findings reveal a process model showing how social dynamics and users\u2019 perceptions of what the collaboration technology can do and cannot do to share the users\u2019 knowledge influence the users\u2019 behaviour. Based on these perceptions, users will twist or amend their interpretation of the reality (the material properties of the technology) to justify their use of the collaboration technology.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title><jats:p>\u2013 This research is conducted as a single case study. However, the significant amount of time spent at the research site allowed for a very rich description of the events and processes involved.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>\u2013 This study offers guidelines on what influences use and adoption of collaboration technologies. It highlights the importance of providing more than just training, as social dynamics and users\u2019 perceptions continuously influence users\u2019 behaviour.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>\u2013 By combining two complementary theoretical frameworks, this study provides a novel and more in-depth explanation of collaboration technology use (or lack thereof).<\/jats:p><\/jats:sec>","DOI":"10.1108\/jkm-11-2014-0468","type":"journal-article","created":{"date-parts":[[2015,6,12]],"date-time":"2015-06-12T05:56:38Z","timestamp":1434088598000},"page":"661-681","source":"Crossref","is-referenced-by-count":5,"title":["Exploring collaboration technology use: how users\u2019 perceptions twist and amend reality"],"prefix":"10.1108","volume":"19","author":[{"given":"Alina","family":"Dulipovici","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dragos","family":"Vieru","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2020122220194513300_b1","doi-asserted-by":"crossref","unstructured":"Bauer, M. and Gaskell, G. 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