{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T17:34:51Z","timestamp":1754156091056,"version":"3.41.2"},"reference-count":46,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2014,11,4]],"date-time":"2014-11-04T00:00:00Z","timestamp":1415059200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2014,11,4]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>\u2013 The purpose of this empirical study was to address two important concerns of Web usability: how user-intuitive interface signs affect Web usability and how applying semiotics (i.e. the doctrine of signs) in user interface (UI) design and evaluation helps to improve usability.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>\u2013 An empirical research approach is followed here to conduct three user tests. These tests were conducted on a Web application with 17 test participants. Data were gathered through laboratory-based think-aloud usability test, questionnaires and interviews. Following an empirical research approach, statistics and user behavior analysis were used to analyze the data.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>\u2013 This study explores two important concerns of UI design and evaluation. First, users\u2019 interpretation accuracy of interface signs impact on Web usability. The study found that users\u2019 interpretation of signs might be accurate, moderate, conflicting, erroneous or incapable; user-intuitive interface signs led participants to interpret signs\u2019 meaning accurately; and users\u2019 inaccurate interpretation of one or a few task-related interface sign(s) led users to usability problems, resulting in participants performing tasks with lower task-completion performance. Second, considering semiotics perception in UI design and evaluation is important to improve Web usability. This study showed that interface signs, when re-designed considering the semiotics guidelines, have increased the end-users\u2019 interpretation accuracy and the interface signs\u2019 intuitiveness. This study also provides a small set of semiotics guidelines for sign design and evaluation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>\u2013 This study empirically demonstrated that signs\u2019 intuitiveness impact on Web usability and that considering the semiotics perception in sign design and evaluation is important to improve Web usability. These outcomes are valuable in a number of ways to HCI researchers and practitioners: the results provide awareness of the importance of user-intuitive interface signs in UI design; practitioners can easily adopt the concept of interpretation accuracy classification to conduct a sign test to obtain an \u201coverall impression of interface signs\u2019 intuitiveness\u201d; practitioners can easily adopt the methodological approach followed in this study to conduct usability test without additional resources; and the results raised important fundamental questions for future research such as \u201cwhat does a practitioner need to be aware of when designing or evaluating interface signs?\u201d<\/jats:p><\/jats:sec>","DOI":"10.1108\/jsit-03-2014-0019","type":"journal-article","created":{"date-parts":[[2014,11,16]],"date-time":"2014-11-16T12:47:31Z","timestamp":1416142051000},"page":"250-276","source":"Crossref","is-referenced-by-count":8,"title":["Exploring the impact of interface signs\u2019 interpretation accuracy, design, and evaluation on web usability"],"prefix":"10.1108","volume":"16","author":[{"given":"Muhammad","family":"Nazrul Islam","sequence":"first","affiliation":[]},{"given":"Franck","family":"T\u00e9tard","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2020122722512709600_b1","doi-asserted-by":"crossref","unstructured":"Al-Wabil, A. and Al-Khalifa, H. 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