{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,18]],"date-time":"2026-03-18T01:37:35Z","timestamp":1773797855224,"version":"3.50.1"},"reference-count":109,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2021,5,7]],"date-time":"2021-05-07T00:00:00Z","timestamp":1620345600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JSIT"],"published-print":{"date-parts":[[2021,6,4]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Social networking services\/systems (SNSs) have grown in popularity in the past decade. However, while some have been abandoned by their once loyal users, others have grown in popularity. Literature provides diverse and often conflicting justifications for this phenomenon. Seeking a credible explanation, this study aims to examine the roles of system-like trust and habit in SNS use continuance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study conducted a comprehensive review of related literature to formulate an extended model of information technology (IT) continuance. A cross-sectional field survey was used to collect data from 401 university-student Facebook users. The research model was evaluated using structural equation modeling.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results indicate that trust in technology and hedonic motivation are important direct influences on end-user continuance intention (CI), while habit is not. Interestingly, the most salient (indirect) predictor of CI is confirmation of (user) expectations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The study suggests a set of practical steps that managers and practitioners can undertake to support users\u2019 decisions to continue using the systems.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This paper advances IT continuance research by theorizing that trust in technology along with habit and hedonic motivation positively influence CI. In addition, the study enhances the concept of perceived usefulness by modeling this unitary measure as a multidimensional construct.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jsit-05-2019-0096","type":"journal-article","created":{"date-parts":[[2021,5,6]],"date-time":"2021-05-06T04:27:45Z","timestamp":1620275265000},"page":"53-81","source":"Crossref","is-referenced-by-count":26,"title":["An investigation of technology trust and habit in IT use continuance: a study of a social network"],"prefix":"10.1108","volume":"23","author":[{"given":"Igor Alexander","family":"Ambalov","sequence":"first","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,5,7]]},"reference":[{"issue":"15","key":"key2021110313194113500_ref001","doi-asserted-by":"crossref","first-page":"1355","DOI":"10.1111\/j.1559-1816.1998.tb01681.x","article-title":"Predicting behavior from actions in the past: repeated decision making or a matter of habit?","volume":"28","year":"1998","journal-title":"Journal of Applied Social Psychology"},{"issue":"2","key":"key2021110313194113500_ref002","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1207\/S15327957PSPR0602_02","article-title":"Residual effects of past on later behavior: Habituation and reasoned action perspectives","volume":"6","year":"2002","journal-title":"Personality and Social Psychology Review"},{"issue":"221","key":"key2021110313194113500_ref003","first-page":"173","article-title":"The influence of attitudes on behavior","volume":"173","year":"2005","journal-title":"The Handbook of Attitudes"},{"issue":"6","key":"key2021110313194113500_ref004","doi-asserted-by":"crossref","first-page":"1561","DOI":"10.1016\/j.tele.2018.03.016","article-title":"A Meta-analysis of is continuance: an evaluation of the expectation-confirmation model","volume":"35","year":"2018","journal-title":"Telematics and Informatics"},{"issue":"1","key":"key2021110313194113500_ref005","doi-asserted-by":"crossref","first-page":"23","DOI":"10.1037\/a0026452","article-title":"Facebook psychology: Popular questions answered by research","volume":"1","year":"2012","journal-title":"Psychology of Popular Media Culture"},{"key":"key2021110313194113500_ref006","unstructured":"Aune, S.P. 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