{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,23]],"date-time":"2026-01-23T08:53:38Z","timestamp":1769158418320,"version":"3.49.0"},"reference-count":88,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T00:00:00Z","timestamp":1740096000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JSIT"],"published-print":{"date-parts":[[2025,6,23]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>The purpose of this study is to present a systematic analysis using a meta-analytical approach regarding the antecedents and consequences of the technology acceptance model (TAM) in the retail context. This paper also analysed five different theoretical models using meta-analytic structural equation modelling. Finally, this paper investigated possible moderators on the relationships between TAM constructs.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This manuscript is conceptual as it is based on a literature review. In this line, this paper analysed 85 articles by a meta-analysis that generated 431 effect sizes and identified 8 antecedents and 2 consequences of the TAM construct.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>All antecedents and consequences promoted significant effect sizes with TAM constructs. In the moderation analysis, this paper determined that top journals and countries with a high human development index promoted more substantial effect sizes in the relationship between perceived usefulness (PU) and behavioural intention, and PU and attitude towards system use, respectively. About the theoretical models tested, this paper found that the antecedents enjoyment and trust represent the best fit in TAM models, which affects attitude and behavioural intentions.<\/jats:p>\n<\/jats:sec>\n<jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This research tested the impact of TAM\u2019s antecedents, consequences and moderators in the retail sector and presented important results via a meta-analytical review. This meta-analysis contributes to the marketing literature by offering a set of empirical generalisations, including relationship coefficients and calculated fail-safe numbers.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/jsit-08-2021-0179","type":"journal-article","created":{"date-parts":[[2025,2,21]],"date-time":"2025-02-21T03:31:58Z","timestamp":1740108718000},"page":"393-434","source":"Crossref","is-referenced-by-count":2,"title":["Technological acceptance in the retail sector: an empirical generalisation by a meta-analytic study"],"prefix":"10.1108","volume":"27","author":[{"given":"Fernando de Oliveira","family":"Santini","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Antonio Carlos Gastaud","family":"Ma\u00e7ada","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Jos\u00e9 Carlos","family":"da Silva Freitas Junior","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wagner Junior","family":"Ladeira","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Tiago","family":"Oliveira","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2025,2,21]]},"reference":[{"issue":"1","key":"key2025061909144031400_ref001","doi-asserted-by":"crossref","first-page":"120","DOI":"10.1016\/j.jretai.2016.12.003","article-title":"Managing multi- and omnichannel distribution: metrics and research directions","volume":"93","year":"2017","journal-title":"Journal of Retailing"},{"issue":"1\/2","key":"key2025061909144031400_ref002","first-page":"25","article-title":"Big data initiatives in retail environments: linking service process perceptions to shopping outcomes","volume":"270","year":"2018","journal-title":"Annals of Operations Research"},{"issue":"3","key":"key2025061909144031400_ref003","doi-asserted-by":"crossref","first-page":"258","DOI":"10.1108\/NBRI-01-2014-0005","article-title":"User satisfaction with mobile websites: the impact of perceived usefulness (PU), perceived ease of use (PEOU) and trust","volume":"5","year":"2014","journal-title":"Nankai Business Review International"},{"issue":"7","key":"key2025061909144031400_ref004","doi-asserted-by":"crossref","first-page":"841","DOI":"10.1080\/19368623.2016.1115382","article-title":"Purchasing wine online: the effects of social influence, perceived usefulness, perceived ease of use, and wine involvement","volume":"25","year":"2016","journal-title":"Journal of Hospitality Marketing and Management"},{"issue":"2","key":"key2025061909144031400_ref005","doi-asserted-by":"crossref","first-page":"177","DOI":"10.1504\/IJBIS.2013.052050","article-title":"Online banking information systems acceptance: a structural equation modelling analysis","volume":"12","year":"2013","journal-title":"International Journal of Business Information Systems"},{"issue":"2","key":"key2025061909144031400_ref006","doi-asserted-by":"crossref","first-page":"212","DOI":"10.1108\/JSIT-03-2023-0043","article-title":"Driving factors behind mobile payment app users\u2019 continuance intention: insights for service providers in Malaysia","volume":"26","year":"2024","journal-title":"Journal of Systems and Information Technology"},{"key":"key2025061909144031400_ref007","volume-title":"Meta-Analysis: A Structural Equation Modeling Approach","year":"2015"},{"key":"key2025061909144031400_ref008","first-page":"1","article-title":"metaSEM: an R package for meta-analysis using structural equation modeling","volume":"5","year":"2015","journal-title":"Frontiers in Psychology"},{"issue":"1","key":"key2025061909144031400_ref009","doi-asserted-by":"crossref","first-page":"40","DOI":"10.1037\/1082-989X.10.1.40","article-title":"Meta-analytic structural equation modeling: a two-stage approach","volume":"10","year":"2005","journal-title":"Psychological Methods"},{"key":"key2025061909144031400_ref010","unstructured":"Cook, A.V., Ohri, L. and Kusumoto, L. 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