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The coping theory (CP) and innovation resistance theory (IRT) components were applied in the tourism sector.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The data were gathered from 402 tourists who utilized MPS for the first time to book their vacation. In a longitudinal study, an online questionnaire was used to contact clients of several travel businesses to predict their intentions and behavior. Covariance-based structure equation modeling (CB-SEM) was applied using IBM-SPSS AMOS to analyze the data.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>CP factors provided highly thought-provoking results, calling into question several apparent beliefs. At the same time, the relationships covering the aspects of the IRT were supported. It has also been found that intentions are a valid predictor of behavior.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The study's findings can be used by governments, media houses, hotels and travel and tourism agencies, particularly in developing countries like Malaysia.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study adds to the existing literature by offering a complete model that demonstrates the influence of conceptualizations utilized from the most robust theories connected to technology toward MPS for trip reservations from the perspective of developing countries. Importantly, this study measures the consumers' continuous buying behavior by employing a longitudinal research design.<\/jats:p><\/jats:sec>","DOI":"10.1108\/k-03-2023-0495","type":"journal-article","created":{"date-parts":[[2023,10,3]],"date-time":"2023-10-03T06:40:51Z","timestamp":1696315251000},"page":"391-413","source":"Crossref","is-referenced-by-count":12,"title":["Consumers' usage of mobile payment systems: an application of\u00a0the innovation resistance and coping theory on the tourism sector"],"prefix":"10.1108","volume":"54","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-1484-6133","authenticated-orcid":false,"given":"Irfan","family":"Hameed","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9980-6164","authenticated-orcid":false,"given":"Umair","family":"Akram","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0009-0005-4820-5843","authenticated-orcid":false,"given":"Arif","family":"Ashraf","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2023,10,3]]},"reference":[{"key":"key2024121801341820900_ref001","doi-asserted-by":"crossref","unstructured":"Ajzen, I. 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