{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,28]],"date-time":"2025-10-28T14:59:53Z","timestamp":1761663593365,"version":"3.41.2"},"reference-count":12,"publisher":"Emerald","issue":"06","license":[{"start":{"date-parts":[[2017,6,5]],"date-time":"2017-06-05T00:00:00Z","timestamp":1496620800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["K"],"published-print":{"date-parts":[[2017,6,5]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>With the customers\u2019 increasing expectation on the product value, manufacturing enterprises around the world have made significant efforts to provide high value-added services in addition to their traditional product development and manufacturing business. For this reason, it is of great importance to research product service system. The purpose of this paper is to research on the key problem of integrated product service system (IPSS) design.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>A value-oriented IPSS is developed, which is set up based on \u201crequirements-functions-processes-structures\u201d mapping model to give full consideration to customer value and service functions. An extended product-service blueprint, which stems from the service blueprint, is developed to describe product behaviors, service deliver processes, stakeholders\u2019 activities and supporting activities. An ontology-based design support system is proposed to improve design efficiency and help designers making better-informed decisions. A computer-aided prototype system has been developed, and an initial attempt has been made to demonstrate the role of IPSS in the aerospace industry.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>Many traditional design methods cannot effectively address the objects and processes integration problem of products and services. Moreover, both product and service should be considered in IPSS design, and both of them extremely depend on designers\u2019 own experience and knowledge. Thus, a broader range of knowledge is required to understand product-service system (PSS) design.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>This research provides a solid foundation for PSS C and promotes an effective means for PSS design.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>A customer value-oriented IPSS is presented. Customer requirements are considered during the design phase of PSS as well as both product and service knowledge.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/k-06-2016-0139","type":"journal-article","created":{"date-parts":[[2017,5,17]],"date-time":"2017-05-17T09:29:19Z","timestamp":1495013359000},"page":"1039-1051","source":"Crossref","is-referenced-by-count":9,"title":["Research on integrated product service system driven by customer value based on ontology technology"],"prefix":"10.1108","volume":"46","author":[{"given":"Haihua","family":"Zhu","sequence":"first","affiliation":[]},{"given":"Jing","family":"Li","sequence":"additional","affiliation":[]},{"given":"James","family":"Gao","sequence":"additional","affiliation":[]},{"given":"Weihua","family":"Lu","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"year":"2007","key":"key2020120706561294200_ref001","article-title":"Product-service systems revisited"},{"issue":"4","key":"key2020120706561294200_ref002","doi-asserted-by":"crossref","first-page":"278","DOI":"10.1016\/j.compind.2012.02.006","article-title":"Product-service systems engineering: state of the art and research challenges","volume":"63","year":"2012","journal-title":"Computer in Industry"},{"key":"key2020120706561294200_ref003","doi-asserted-by":"crossref","first-page":"1601","DOI":"10.1016\/j.jclepro.2011.05.017","article-title":"Designing the sustainable product-service integration: a product-service blueprint approach","volume":"19","year":"2011","journal-title":"Journal of Cleaner Production"},{"volume-title":"Product Service Systems, Ecological and Economic Basics","year":"1999","key":"key2020120706561294200_ref004"},{"issue":"2","key":"key2020120706561294200_ref005","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1017\/S0890060400000792","article-title":"CADSYN \u2013 a case-based design process model","volume":"7","year":"1993","journal-title":"AIEDAM-Artificial Intelligence for Engineering Design Analysis and Manufacturing"},{"key":"key2020120706561294200_ref006","doi-asserted-by":"crossref","first-page":"851","DOI":"10.1016\/S0959-6526(02)00153-1","article-title":"A strategic design approach to develop sustainable product service systems: examples taken from the \u201cenvironmentally friendly innovation\u201d Italian prize","volume":"11","year":"2003","journal-title":"Journal of Cleaner Production"},{"issue":"3","key":"key2020120706561294200_ref007","doi-asserted-by":"crossref","first-page":"3","DOI":"10.1162\/074793602320223253","article-title":"Designing product service systems: a methodological exploration","volume":"18","year":"2002","journal-title":"Design Issues"},{"year":"2011","key":"key2020120706561294200_ref008","article-title":"The servitization of manufacturing: further evidence"},{"issue":"4","key":"key2020120706561294200_ref009","doi-asserted-by":"crossref","first-page":"314","DOI":"10.1016\/0263-2373(88)90033-3","article-title":"Servitization of business: adding value by adding services","volume":"6","year":"1988","journal-title":"European Management Journal"},{"issue":"4","key":"key2020120706561294200_ref010","doi-asserted-by":"crossref","first-page":"338","DOI":"10.1016\/j.compind.2012.02.016","article-title":"A web-based product service system for aerospace maintenance, repair and overhaul services","volume":"63","year":"2012","journal-title":"Computer in Industry"},{"issue":"5","key":"key2020120706561294200_ref011","doi-asserted-by":"crossref","first-page":"823","DOI":"10.1108\/K-11-2014-0244","article-title":"A product-service system using requirement analysis and knowledge management technologies","volume":"44","year":"2015","journal-title":"Kybernetes"},{"key":"key2020120706561294200_ref012","first-page":"237","article-title":"Clarifying the concept of product-service system","volume":"10","year":"2012","journal-title":"Journal of Cleaner Production"}],"container-title":["Kybernetes"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-06-2016-0139\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-06-2016-0139\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:48:42Z","timestamp":1753393722000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/k\/article\/46\/06\/1039-1051\/273628"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2017,6,5]]},"references-count":12,"journal-issue":{"issue":"06","published-print":{"date-parts":[[2017,6,5]]}},"alternative-id":["10.1108\/K-06-2016-0139"],"URL":"https:\/\/doi.org\/10.1108\/k-06-2016-0139","relation":{},"ISSN":["0368-492X"],"issn-type":[{"type":"print","value":"0368-492X"}],"subject":[],"published":{"date-parts":[[2017,6,5]]}}}