{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,9]],"date-time":"2025-09-09T20:43:21Z","timestamp":1757450601792,"version":"3.41.2"},"reference-count":89,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2023,12,26]],"date-time":"2023-12-26T00:00:00Z","timestamp":1703548800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["K"],"published-print":{"date-parts":[[2025,3,5]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The study principally aims to investigate the relationship among work\u2013life balance (WLB), job satisfaction (JS) and employee commitment (EC) among the railway staff by integrating the social exchange theory (SET). The study also explores JS as a mediator in the context of the new normal.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A mixed-method sequential explanatory design was utilized for this study. The research instrument was administered to 533 railway employees, using purposive sampling to ensure reliability and validity. Structural equation modeling (SEM) was employed to analyze the quantitative data and measure mediation effects. Additionally, 15 interviews were conducted with employees from three job positioning groups (A, B and C) to gain further insights into commitment-related concerns.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The study found that WLB and JS positively influenced EC, with JS acting as a mediator between WLB and EC. Furthermore, factors such as fostering friendships among colleagues, effectively managing work\u2013life integration and recognizing the importance of job roles were identified as crucial in enhancing the relationship between WLB and EC.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The study includes SET to examine the social exchange process while considering WLB benefits as a reward from the employer and EC as the outcome of this reward. This study contributes by examining the effects of COVID-19 on the railway industry and EC. The mixed-methods sequential explanatory design gave a comprehensive understanding of the relationships between WLB, JS and EC. The study\u2019s implications highlight the importance of implementing supportive policies, such as flexible work schedules and a supportive organizational culture, to enhance employee commitment and reduce attrition rates. The study emphasizes the significance of prioritizing employee well-being to achieve organizational goals and enhance organizational commitment.<\/jats:p><\/jats:sec>","DOI":"10.1108\/k-06-2023-1002","type":"journal-article","created":{"date-parts":[[2023,12,23]],"date-time":"2023-12-23T23:46:51Z","timestamp":1703375211000},"page":"2019-2040","source":"Crossref","is-referenced-by-count":2,"title":["Work\u2013life balance and employee commitment in the new normal: evidence from Indian railway using mixed-method approach"],"prefix":"10.1108","volume":"54","author":[{"given":"Atanu","family":"Manna","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-9302-7680","authenticated-orcid":false,"given":"Subhajit","family":"Pahari","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Debasish","family":"Biswas","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Dipa","family":"Banerjee","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Debasis","family":"Das","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2023,12,26]]},"reference":[{"issue":"1","key":"key2025030505245219200_ref001","doi-asserted-by":"publisher","DOI":"10.1088\/1742-6596\/890\/1\/012163","article-title":"Discriminant validity assessment: use of Fornell and Larcker criterion versus HTMT criterion","volume":"890","year":"2017","journal-title":"Journal of Physics: Conference Series"},{"issue":"4","key":"key2025030505245219200_ref002","doi-asserted-by":"publisher","first-page":"1694","DOI":"10.1111\/1467-8551.12643","article-title":"Exploring the impact of COVID\u201019 on employees\u2019 boundary management and work\u2013life balance","volume":"33","year":"2022","journal-title":"British Journal of Management"},{"issue":"6","key":"key2025030505245219200_ref003","doi-asserted-by":"publisher","first-page":"1231","DOI":"10.1108\/ER-07-2019-0292","article-title":"The mediating role of employee commitment in the relationship between quality of work life and the intention to stay","volume":"42","year":"2020","journal-title":"Employee Relations: The International Journal"},{"issue":"7","key":"key2025030505245219200_ref004","doi-asserted-by":"publisher","first-page":"2416","DOI":"10.1108\/K-08-2022-1126","article-title":"The mediating effect of psychological resilience in the impact of increasing job insecurity with the pandemic, on organisational commitment and turnover intention","volume":"52","year":"2023","journal-title":"Kybernetes"},{"doi-asserted-by":"crossref","unstructured":"Al-Hawary, S.I.S., Al-mzary, M.M., Mohammad, A., Shamaileh, N.A., Mohammad, A.A.S., Alshurideh, M.T., Al Kurdi, B., Al-hawajreh, K.M. and Mohammad, A.I. 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