{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,18]],"date-time":"2025-12-18T09:08:38Z","timestamp":1766048918059,"version":"3.41.2"},"reference-count":43,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2018,1,8]],"date-time":"2018-01-08T00:00:00Z","timestamp":1515369600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["K"],"published-print":{"date-parts":[[2018,2,23]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study aims to determine the key success factors of logistics provider enterprises in Iran, a country which has a significant potential for logistics activities among the Middle East countries, and connects the Asian, European and African logistics networks.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study is an applied one in terms of goal and descriptive according to the data collection method. Survey analysis is conducted with 130 Iranian logistics provider firms. The 119 responses to the questionnaire are evaluated statistically, and thereafter, analytic hierarchy process and decision-making trial and evaluation laboratory (DEMATEL) methods are used to prioritize the obtained key success factors.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>A comprehensive list of logistics provider firms\u2019 key success factors are provided according to literature and opinion of experts. Among the aforementioned list, the authors found that management and leadership, internationalization and the competence of employees are the most important key success factors of logistics provider firms in Iran.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This is the first research that studies the key success factors of logistics provider firms in Iran. As Iran is an important intermediate country in the Middle East logistics corridor, it is worthy for practitioners and investors to know about success factors of logistics provider companies in Iran. In fact, focusing on the key success factors determined in this research assures the competitiveness of logistics provider firms in Iran. Moreover, the results can be also useful for some other countries in the Middle East such as Turkey and Emirates and can be used to enhance the logistical performance of the Middle East logistics network.<\/jats:p><\/jats:sec>","DOI":"10.1108\/k-10-2015-0269","type":"journal-article","created":{"date-parts":[[2018,1,8]],"date-time":"2018-01-08T08:59:57Z","timestamp":1515401997000},"page":"426-440","source":"Crossref","is-referenced-by-count":14,"title":["Key success factors for logistics provider enterprises: an empirical investigation in Iran"],"prefix":"10.1108","volume":"47","author":[{"given":"Ensieh","family":"Ahmad Alinejad","sequence":"first","affiliation":[]},{"given":"Mir Saman","family":"Pishvaee","sequence":"additional","affiliation":[]},{"given":"Ali","family":"Bonyadi Naeini","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2018,1,8]]},"reference":[{"issue":"8","key":"key2021041509362768500_ref001","first-page":"13","article-title":"Logistics outsourcing: what it takes to succeed","volume":"11","year":"2007","journal-title":"Supply Chain Management Review"},{"issue":"1","key":"key2021041509362768500_ref002","doi-asserted-by":"crossref","first-page":"42","DOI":"10.1080\/16258312.2008.11517189","article-title":"Key success factors, performance metrics and globalization issues in the third-party logistics (3PL) industry: a survey of North American service providers","volume":"9","year":"2008","journal-title":"Supply Chain Forum: An International Journal"},{"issue":"4","key":"key2021041509362768500_ref003","first-page":"747","article-title":"Performance impacts of strategy, information technology applications, and business process outsourcing in US manufacturing plants","volume":"16","year":"2007","journal-title":"Production and Operations Management"},{"issue":"2","key":"key2021041509362768500_ref004","doi-asserted-by":"crossref","first-page":"13","DOI":"10.2753\/MIS0742-1222230202","article-title":"Information technology, production process outsourcing, and manufacturing plant performance","volume":"23","year":"2006","journal-title":"Journal of Management Information Systems"},{"issue":"6","key":"key2021041509362768500_ref005","doi-asserted-by":"crossref","first-page":"470","DOI":"10.1108\/EUM0000000006021","article-title":"Relationships between 3PL providers and members of supply chains \u2013 a strategic perspective","volume":"16","year":"2001","journal-title":"Journal of Business & Industrial Marketing"},{"issue":"4","key":"key2021041509362768500_ref006","doi-asserted-by":"crossref","first-page":"294","DOI":"10.1108\/13598540610671743","article-title":"A fuzzy TOPSIS methodology to support outsourcing of logistics services","volume":"11","year":"2006","journal-title":"Supply Chain Management: An International Journal"},{"first-page":"306","article-title":"Success factors for third-party private logistics enterprise in the past and future","year":"2009","key":"key2021041509362768500_ref007"},{"issue":"5","key":"key2021041509362768500_ref043","doi-asserted-by":"crossref","first-page":"336","DOI":"10.1108\/09600030810882825","article-title":"Logistics capability, logistics outsourcing and firm performance in an e-commerce market","volume":"38","year":"2008","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"2","key":"key2021041509362768500_ref008","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1016\/S0272-6963(00)00055-3","article-title":"Arcs of integration: an international study of supply chain strategies","volume":"19","year":"2001","journal-title":"Journal of Operation Management"},{"issue":"9","key":"key2021041509362768500_ref009","first-page":"714","article-title":"Hiring practices in US third-party logistics firms","volume":"31","year":"2007","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"2","key":"key2021041509362768500_ref010","doi-asserted-by":"crossref","first-page":"87","DOI":"10.1016\/S0968-090X(00)00042-5","article-title":"Impact of information technology on personal travel and commercial vehicle operations: research challenges and opportunities","volume":"9","year":"2001","journal-title":"Transportation Research Part C: Emerging Technologies"},{"issue":"4","key":"key2021041509362768500_ref011","doi-asserted-by":"crossref","first-page":"317","DOI":"10.1108\/13598540810882206","article-title":"The impact of logistics performance on organizational performance in a supply chain","volume":"13","year":"2008","journal-title":"Supply Chain Management: An International Journal"},{"issue":"2","key":"key2021041509362768500_ref012","first-page":"67","article-title":"The joint impact of supply chain integration and quality management on the performance of pork processing firms in China","volume":"10","year":"2007","journal-title":"International Food and Agribusiness Management Review"},{"issue":"1","key":"key2021041509362768500_ref013","doi-asserted-by":"crossref","first-page":"75","DOI":"10.1016\/j.ijpe.2009.09.010","article-title":"A classification of logistics outsourcing levels and their impact on service performance: evidence from the food processing industry","volume":"124","year":"2010","journal-title":"International Journal of Production Economics"},{"issue":"12","key":"key2021041509362768500_ref014","doi-asserted-by":"crossref","first-page":"1280","DOI":"10.1108\/01443570610710551","article-title":"Outsourcing effects on firms\u2019 operational performance: an empirical study","volume":"26","year":"2006","journal-title":"International Journal of Operations & Production Management"},{"issue":"2","key":"key2021041509362768500_ref015","first-page":"185","article-title":"The effect of quality management on the service quality and business success of logistics service providers","volume":"27","year":"2009","journal-title":"International Journal of Quality & Reliability Management"},{"volume-title":"Partnerships in Providing Customer Service: A Third Party Perspective","year":"1989","key":"key2021041509362768500_ref016"},{"issue":"3","key":"key2021041509362768500_ref017","doi-asserted-by":"crossref","first-page":"122","DOI":"10.1016\/j.pursup.2013.05.002","article-title":"Procurement of logistics services and sustainable development in Europe: fields of activity and empirical results","volume":"19","year":"2013","journal-title":"Journal of Purchasing & Supply Management"},{"issue":"10","key":"key2021041509362768500_ref018","doi-asserted-by":"crossref","first-page":"776","DOI":"10.1108\/09600030610714599","article-title":"Drivers and obstacles of outsourcing practices in China","volume":"36","year":"2006","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"2","key":"key2021041509362768500_ref019","doi-asserted-by":"crossref","first-page":"39","DOI":"10.5325\/transportationj.47.2.0039","article-title":"The North American third-party logistics industry in 2007: the provider CEO perspective","volume":"47","year":"2008","journal-title":"Transportation Journal"},{"issue":"6","key":"key2021041509362768500_ref020","doi-asserted-by":"crossref","first-page":"495","DOI":"10.1108\/09600030810893535","article-title":"The year 2007 survey provider CEO perspectives on the current status and future prospects of the third party logistics industry in the Asia-Pacific region","volume":"38","year":"2008","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"3","key":"key2021041509362768500_ref021","doi-asserted-by":"crossref","first-page":"40","DOI":"10.5325\/transportationj.46.3.0040","article-title":"The North American third-party logistics industry in 2006: the provider CEO perspective","volume":"46","year":"2007","journal-title":"Transportation Journal"},{"issue":"3","key":"key2021041509362768500_ref022","first-page":"5","article-title":"The year 2002 survey: CEO perspectives on the current status and future prospects of the third-party logistics industry in the United States","volume":"42","year":"2003","journal-title":"Transportation Journal"},{"issue":"3","key":"key2021041509362768500_ref023","first-page":"28","article-title":"CEO perspectives on the current status and future prospects of the third party logistics industry in the United States","volume":"1","year":"1996","journal-title":"Transport Logistics"},{"issue":"2","key":"key2021041509362768500_ref024","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1080\/014416499295565","article-title":"Use of third-party logistics services by large US manufacturers in 1997 and comparison with previous year","volume":"19","year":"1999","journal-title":"Transportation Reviews"},{"issue":"9","key":"key2021041509362768500_ref025","doi-asserted-by":"crossref","first-page":"2407","DOI":"10.1080\/00207543.2011.581004","article-title":"Key success factors and their performance implications in the Indian third-party logistics (3PL) industry","volume":"50","year":"2012","journal-title":"International Journal of Production Research"},{"issue":"6","key":"key2021041509362768500_ref026","doi-asserted-by":"crossref","first-page":"423","DOI":"10.1108\/13598540710826353","article-title":"Skill requirements of senior-level logisti-cions: a longitudinal assessment","volume":"12","year":"2007","journal-title":"Supply Chain Management: An International Journal"},{"key":"key2021041509362768500_ref027","first-page":"666","article-title":"Supply chain and logistics for the present day business","volume":"11","year":"2014","journal-title":"Procedia Economics and Finance"},{"issue":"2","key":"key2021041509362768500_ref028","doi-asserted-by":"crossref","first-page":"227","DOI":"10.1108\/13555850810864579","article-title":"An integrated model to identify and classify the key criteria and their role in the assessment of 3PL services providers","volume":"20","year":"2008","journal-title":"Asia Pacific Journal of Marketing and Logistics"},{"issue":"7","key":"key2021041509362768500_ref029","doi-asserted-by":"crossref","first-page":"582","DOI":"10.1108\/09600030310499277","article-title":"Supply chain management practices in Indian industry","volume":"33","year":"2003","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"3","key":"key2021041509362768500_ref030","doi-asserted-by":"crossref","first-page":"236","DOI":"10.1108\/09600030310471989","article-title":"The relationship between technology and logistics third-party providers","volume":"33","year":"2003","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"5","key":"key2021041509362768500_ref031","first-page":"36","article-title":"Buyer observations of the US third-party logistics market","volume":"30","year":"1996","journal-title":"International Journal of Physical Distribution & Logistics Management"},{"issue":"6","key":"key2021041509362768500_ref032","doi-asserted-by":"crossref","first-page":"937","DOI":"10.1016\/j.tre.2009.05.004","article-title":"Supply-chain partnership performance","volume":"45","year":"2009","journal-title":"Transportation, Research Part E: Logistics and Transportation Review"},{"issue":"3","key":"key2021041509362768500_ref033","doi-asserted-by":"crossref","first-page":"119","DOI":"10.1108\/13598540210436568","article-title":"Managers in supply chain management, the critical dimension","volume":"7","year":"2002","journal-title":"Supply Chain Management: An International Journal"},{"issue":"3","key":"key2021041509362768500_ref034","doi-asserted-by":"crossref","first-page":"361","DOI":"10.1016\/j.ajsl.2013.12.004","article-title":"A comparative study of Korean and Japanese logistics industries\u2019 market structures: focusing on subsidiary and third-party logistics companies","volume":"29","year":"2013","journal-title":"The Asian Journal of Shipping and Logistics"},{"issue":"1","key":"key2021041509362768500_ref035","doi-asserted-by":"crossref","first-page":"41","DOI":"10.1108\/09574090710748162","article-title":"A new look at logistics business performance: intellectual capital perspective","volume":"18","year":"2007","journal-title":"The International Journal of Logistics Management"},{"first-page":"217","article-title":"Organizational culture, leadership styles and organizational commitment in Turkish logistics industry","year":"2012","key":"key2021041509362768500_ref036"},{"edition":"3rd ed.","volume-title":"Supply Chain Logistics Management","year":"2010","key":"key2021041509362768500_ref037"},{"volume-title":"Customer Loyalty in Third Party Logistics Relationships: Findings from Studies in the USA and Germany","year":"2007","key":"key2021041509362768500_ref038"},{"issue":"1","key":"key2021041509362768500_ref039","doi-asserted-by":"crossref","first-page":"96","DOI":"10.1016\/j.eswa.2006.08.022","article-title":"A fuzzy AHP and BSC approach for evaluating performance of IT department in the manufacturing industry in Taiwan","volume":"34","year":"2008","journal-title":"Expert Systems with Applications"},{"issue":"2","key":"key2021041509362768500_ref040","article-title":"Third parties ready to expand into Eastern Europe, Asia","volume":"44","year":"2005","journal-title":"Logistics Management"},{"issue":"2","key":"key2021041509362768500_ref041","doi-asserted-by":"crossref","first-page":"5","DOI":"10.5325\/transportationj.44.2.0005","article-title":"The use of third-party logistics services by large American manufacturers: the 2004 survey","volume":"44","year":"2005","journal-title":"Transportation Journal"},{"volume-title":"The Analytic Hierarchy Process","year":"1980","key":"key2021041509362768500_ref042"}],"container-title":["Kybernetes"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-10-2015-0269\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-10-2015-0269\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:50:30Z","timestamp":1753393830000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/k\/article\/47\/3\/426-440\/273125"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2018,1,8]]},"references-count":43,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2018,1,8]]},"published-print":{"date-parts":[[2018,2,23]]}},"alternative-id":["10.1108\/K-10-2015-0269"],"URL":"https:\/\/doi.org\/10.1108\/k-10-2015-0269","relation":{},"ISSN":["0368-492X"],"issn-type":[{"type":"print","value":"0368-492X"}],"subject":[],"published":{"date-parts":[[2018,1,8]]}}}