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The present empirical research intends to identify the constructs (latent variables) caused mainly due to the outbreak of COVID-19 and analyze their influence on the education system's performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A pilot study was carried out with 105 responses to gain deeper insights into the factor structure and validate the scale. Then, the exploratory factor analysis was applied to explore five factors. Later on, the confirmatory factor analysis was employed to check the model's unidimensionality, validity and reliability. Finally, structural equation modeling (SEM) was used to explore the factors influencing educational performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Four hypotheses were tested, out of which two were supported, i.e. \u201ccompatibility with online mode\u201d and \u201cnew opportunities\u201d were found to influence educational performance significantly.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>This investigation aims to provide vital information to the ministry of human resource development and educationists\/academicians to understand the influence of the higher education system's factors. Also, it offers some strategies and plans to improve the higher educational systems performance in similar situations.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The previous studies did not identify and analyze the factors that influence the educational system's performance; especially, amid COVID-19 using the exploratory, confirmatory factor analyses and structural equation modeling approach.<\/jats:p><\/jats:sec>","DOI":"10.1108\/k-10-2020-0713","type":"journal-article","created":{"date-parts":[[2021,7,1]],"date-time":"2021-07-01T01:22:29Z","timestamp":1625102549000},"page":"2508-2528","source":"Crossref","is-referenced-by-count":13,"title":["Performance evaluation of higher education system amid COVID-19: a threat or an opportunity?"],"prefix":"10.1108","volume":"51","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-9651-8087","authenticated-orcid":false,"given":"Bhaskar B.","family":"Gardas","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Nima Jafari","family":"Navimipour","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2021,7,2]]},"reference":[{"issue":"2","key":"key2022072111313616300_ref001","doi-asserted-by":"crossref","first-page":"102","DOI":"10.1108\/IJPSM-05-2016-0089","article-title":"The use of performance measurement in universities","volume":"30","year":"2017","journal-title":"International Journal of Public Sector Management"},{"issue":"15","key":"key2022072111313616300_ref002","first-page":"10","article-title":"Understanding challenges of performance measurement in a public university: evidence from Sudan","volume":"11","year":"2015","journal-title":"Asian Social Science"},{"issue":"7","key":"key2022072111313616300_ref003","first-page":"330","article-title":"Performance measures for academic departments","volume":"17","year":"2003","journal-title":"International Journal of Educational Management"},{"issue":"3","key":"key2022072111313616300_ref004","doi-asserted-by":"crossref","first-page":"237","DOI":"10.1111\/j.1468-2273.2008.00415.x","article-title":"Developing a performance measurement system for university central administrative services","volume":"63","year":"2009","journal-title":"Higher Education Quarterly"},{"volume-title":"A Handbook on Structural Equation Modeling","year":"2014","key":"key2022072111313616300_ref005"},{"issue":"3-4","key":"key2022072111313616300_ref006","doi-asserted-by":"crossref","first-page":"302","DOI":"10.1016\/j.stueduc.2007.07.006","article-title":"Which role for performance measurement systems in higher education? 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