{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,10,26]],"date-time":"2025-10-26T14:41:59Z","timestamp":1761489719277,"version":"3.41.2"},"reference-count":22,"publisher":"Emerald","issue":"5","license":[{"start":{"date-parts":[[2015,5,5]],"date-time":"2015-05-05T00:00:00Z","timestamp":1430784000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,5,5]]},"abstract":"<jats:sec>\n               <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n               <jats:p> \u2013 Product-service system (PSS) has been attracting attentions of global manufacturing to providing high-value added services in addition to their traditional product development and manufacturing business. For this reason, it is of great importance to research PSS. The purpose of this paper is to establish a systematic strategy and a system tool for PSS design. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n               <jats:p> \u2013 A requirement-driven product-service system (RdPPS) is developed using requirements analysis and knowledge management technologies. A framework is proposed to support RdPPS by providing tools and methods for requirement analysis and processing, formalization of PSS by ontology-based knowledge representation, reasoning method for PSS solution finding, and solution optimizing and assessing. Finally, the design support strategies for RdPPS are investigated to demonstrate the usability and functioning of the developed system. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n               <jats:p> \u2013 Many conventional design methods did not consider the influence of customer requirements (CRs) during the planning phase of PSS design. Moreover, a broader range of knowledge is required to PSS design, since both products and services are considered. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Research limitations\/implications<\/jats:title>\n               <jats:p> \u2013 This research provides a solid foundation for PSS, and promotes an effective means for PSS design. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n               <jats:p> \u2013 A RdPSS is presented. CRs are considered during the design phase of PSS as well as both product and service knowledge.<\/jats:p>\n            <\/jats:sec>","DOI":"10.1108\/k-11-2014-0244","type":"journal-article","created":{"date-parts":[[2015,7,7]],"date-time":"2015-07-07T10:40:54Z","timestamp":1436265654000},"page":"823-842","source":"Crossref","is-referenced-by-count":31,"title":["A product-service system using requirement analysis and knowledge management technologies"],"prefix":"10.1108","volume":"44","author":[{"given":"Haihua","family":"Zhu","sequence":"first","affiliation":[]},{"given":"James","family":"Gao","sequence":"additional","affiliation":[]},{"given":"Qixiang","family":"Cai","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"doi-asserted-by":"crossref","unstructured":"Alonso-Rasgado, T.\n                and \n                  Thompson, G.\n                (2006), \u201cA rapid design process for total care product creation\u201d, \n                  Journal of Engineering Design\n               , Vol. 17 No. 6, pp. 509-531.","key":"key2020122400113923500_b1","DOI":"10.1080\/09544820600750579"},{"doi-asserted-by":"crossref","unstructured":"Aurich, J.C.\n                and \n                  Fuchs, C.\n                (2004), \u201cAn approach to life cycle oriented technical service design\u201d, \n                  Annals of the CIRP\n               , Vol. 53 No. 1, pp. 151-154.","key":"key2020122400113923500_b2","DOI":"10.1016\/S0007-8506(07)60666-0"},{"doi-asserted-by":"crossref","unstructured":"Aurich, J.C.\n               , \n                  Fuchs, C.\n                and \n                  Wagenknecht, C.\n                (2006), \u201cLife cycle oriented design of technical product-service systems\u201d, \n                  Journal of Cleaner Production\n               , Vol. 14 No. 7, pp. 1480-1494.","key":"key2020122400113923500_b3","DOI":"10.1016\/j.jclepro.2006.01.019"},{"doi-asserted-by":"crossref","unstructured":"Becker, J.\n               , \n                  Beverungen, D.F.\n                and \n                  Knackstedt, R.\n                (2010), \u201cThe challenge of conceptual modeling for product-service systems: status-quo and perspectives for reference models and modeling languages\u201d, \n                  Information Systems and E-Business Management\n               , Vol. 8 No. 1, pp. 33-66.","key":"key2020122400113923500_b4","DOI":"10.1007\/s10257-008-0108-y"},{"doi-asserted-by":"crossref","unstructured":"Bradfield, D.J.\n                and \n                  Gao, J.X.\n                (2007), \u201cA methodology to facilitate knowledge sharing in the new product development process\u201d, \n                  International Journal of Production Research\n               , Vol. 45 No. 7, pp. 1489-1504.","key":"key2020122400113923500_b5","DOI":"10.1080\/00207540600942227"},{"doi-asserted-by":"crossref","unstructured":"Ebrahimipour, V.\n               , \n                  Rezaie, K.\n                and \n                  Shokravi, S.\n                (2010), \u201cAn ontology approach to support FMEA studies\u201d, \n                  Expert Systems with Applications\n               , Vol. 37 No. 1, pp. 671-677.","key":"key2020122400113923500_b6","DOI":"10.1016\/j.eswa.2009.06.033"},{"unstructured":"Genesereth, M.R.\n                and \n                  Nilsson, N.J.\n                (1987), \n                  Logical Foundations of Artificial Intelligence\n               , Morgan Kaufmann Publishers, San Mateo, CA.","key":"key2020122400113923500_b7"},{"unstructured":"Goedkoop, M.J.\n               , \n                  van Haler, C.\n               , \n                  te Riele, H.\n                and \n                  Rommer, H.\n                (1999), \n                  Product Service Systems, Ecological and Economic Basics\n               , Vrom EZ, The Hague, NL, December 12-14, pp. 386-393.","key":"key2020122400113923500_b8"},{"unstructured":"Komoto, H.\n               , \n                  Tomiyama, T.\n               , \n                  Nagel, M.\n                and \n                  Silvester, S.\n                (2005), \u201cLife cycle simulation for analyzing product service systems\u201d, Fourth International Symposium on Environmentally Conscious Design and Inverse Manufacturing, Eco Design.","key":"key2020122400113923500_b12"},{"doi-asserted-by":"crossref","unstructured":"Lee, J.\n                (2003), \u201cSmart products and service systems for e-business transformation\u201d, \n                  International Journal of Technology Management\n               , Vol. 26 No. 1, pp. 45-52.","key":"key2020122400113923500_b9","DOI":"10.1504\/IJTM.2003.003143"},{"unstructured":"Lindahl, M.\n               , \n                  Sundin, E.\n               , \n                  Shimomura, Y.\n                and \n                  Sakao, T.\n                (2006), \u201cAn interactive design methodology for service engineering of functional sales concepts \u2013 a potential design for environment methodology\u201d, Proceedings of the 13th CIRP International Conference on Life Cycle Engineering \u2013 LCE2006, Leuven, pp. 589-594.","key":"key2020122400113923500_b10"},{"unstructured":"Muller, P.\n                and \n                  Stark, R.\n                (2010), \u201cA generic PSS development process model based on theory and an empirical study\u201d, Proceedings of the 11th International Design Conference, Dubrovnik, May 17-20, pp. 361-370.","key":"key2020122400113923500_b11"},{"doi-asserted-by":"crossref","unstructured":"Rese, M.\n               , \n                  Strotmann, W.\n                and \n                  Karger, M.\n                (2009), \u201cWhich industrial product service system fits best?\u201d, \n                  Int. J. Manuf. Technol. Manag.\n               , Vol. 20 No. 5, pp. 640-653.","key":"key2020122400113923500_b13","DOI":"10.1108\/17410380910961037"},{"doi-asserted-by":"crossref","unstructured":"Sakao, T.\n                and \n                  Shimomura, Y.\n                (2007), \u201cService engineering: a novel engineering discipline for producers to increase value combining service and product\u201d, \n                  Journal of Cleaner Production\n               , Vol. 15 No. 6, pp. 590-604.","key":"key2020122400113923500_b14","DOI":"10.1016\/j.jclepro.2006.05.015"},{"doi-asserted-by":"crossref","unstructured":"Sakao, T.\n               , \n                  Shimomura, Y.\n               , \n                  Sundin, E.\n                and \n                  Comstock, M.\n                (2009), \u201cModeling design objects in CAD system for service\/product engineering\u201d, \n                  Computer-Aided Design\n               , Vol. 41 No. 3, pp. 197-213.","key":"key2020122400113923500_b15","DOI":"10.1016\/j.cad.2008.06.006"},{"unstructured":"Smith, M.K.\n               , \n                  Welty, C.\n               , \n                  McGuinness, D.L.\n                (2004), \u201cOWL web ontology language guide\u201d, available at: www.w3.org\/TR\/owl-guide\/ (accessed February 10, 2004).","key":"key2020122400113923500_b16"},{"unstructured":"Sun, L.\n               , \n                  Gao, J.\n                and \n                  Zhu, C.\n                (2008), \u201cService-oriented manufacturing: a new product mode and manufacturing paradigm\u201d, \n                  China Mechanical Engineering\n               , Vol. 19 No. 21, pp. 2600-2608.","key":"key2020122400113923500_b17"},{"doi-asserted-by":"crossref","unstructured":"Sundin, E.\n                and \n                  Bras, B.\n                (2005), \u201cMaking functional sales environmentally and economically beneficial through product remanufacturing\u201d, \n                  Journal of Cleaner Production\n               , Vol. 13 No. 9, pp. 913-925.","key":"key2020122400113923500_b18","DOI":"10.1016\/j.jclepro.2004.04.006"},{"unstructured":"Tischner, U.\n                and \n                  Vezzoli, C.\n                (2009), \u201cProduct-service systems; tools and cases, design for sustainability (D4S): a step-by-step approach\u201d, \n                  United Nations Environment Program (UNEP)\n               , Delft, May 27-29, pp. 95-103.","key":"key2020122400113923500_b19"},{"unstructured":"Tischner, U.\n               , \n                  Verkuijl, M.\n                and \n                  Tukker, A.\n                (2002), \u201cFirst Draft PSS Review\u201d, SusProNet Report, Econcept, Cologne.","key":"key2020122400113923500_b20"},{"doi-asserted-by":"crossref","unstructured":"Zhu, H.\n               , \n                  Gao, J.\n               , \n                  Li, D.\n                and \n                  Tang, D.\n                (2012), \u201cA web-based product service system for aerospace maintenance, repair and overhaul services\u201d, \n                  Computer in Industry\n               , Vol. 63 No. 4, pp. 338-348.","key":"key2020122400113923500_b21","DOI":"10.1016\/j.compind.2012.02.016"},{"doi-asserted-by":"crossref","unstructured":"Zhu, Q.\n               , \n                  Jiang, P.\n               , \n                  Huang, G.\n                and \n                  Qu, T.\n                (2011), \u201cImplementing an industrial product-service system for CNC machine tool\u201d, \n                  International Journal of Advanced Manufacturing\n               , Vol. 52 Nos 9\/12, pp. 1133-1147.","key":"key2020122400113923500_b22","DOI":"10.1007\/s00170-010-2761-9"}],"container-title":["Kybernetes"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/K-11-2014-0244","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-11-2014-0244\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-11-2014-0244\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:50:56Z","timestamp":1753393856000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/k\/article\/44\/5\/823-842\/272628"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,5,5]]},"references-count":22,"journal-issue":{"issue":"5","published-print":{"date-parts":[[2015,5,5]]}},"alternative-id":["10.1108\/K-11-2014-0244"],"URL":"https:\/\/doi.org\/10.1108\/k-11-2014-0244","relation":{},"ISSN":["0368-492X"],"issn-type":[{"type":"print","value":"0368-492X"}],"subject":[],"published":{"date-parts":[[2015,5,5]]}}}