{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,17]],"date-time":"2026-02-17T05:54:23Z","timestamp":1771307663218,"version":"3.50.1"},"reference-count":22,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2016,2,1]],"date-time":"2016-02-01T00:00:00Z","timestamp":1454284800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,2,1]]},"abstract":"\n Purpose<\/jats:title>\n \u2013 The purpose of this paper is to describe the characteristics of complexity and how a retail supply chain can contain complexity in itself. A case has been provided to show the measurement of complexity with\/without information sharing and the relation of complexity with the performance measures. Quantification of the complexity will help the practitioners to take strategic actions. <\/jats:p>\n <\/jats:sec>\n \n Design\/methodology\/approach<\/jats:title>\n \u2013 System dynamics simulation has been used to model the retail supply chain with and without information sharing and data visibility. Entropy-based metric used for quantification and comparison of complexity based on the outputs of the models. Performance measures proposed for the retail supply chains to understand the effect of data visibility. <\/jats:p>\n <\/jats:sec>\n \n Findings<\/jats:title>\n \u2013 Paper provides insight about the complexity of retail supply chain perspective. Using system dynamics modelling can be a useful way to perform what-if type analysis before business process changes. Including both complexity and performance measures can be useful to understand if the complexity is good or bad for the business and if it is in manageable amount. <\/jats:p>\n <\/jats:sec>\n \n Research limitations\/implications<\/jats:title>\n \u2013 Paper can encourage the future research on retail supply chains. <\/jats:p>\n <\/jats:sec>\n \n Practical implications<\/jats:title>\n \u2013 Approach can be useful to analyse what-if type analysis in practice easily. It can support strategic decision making process. <\/jats:p>\n <\/jats:sec>\n \n Originality\/value<\/jats:title>\n \u2013 Combines retail supply chain with complexity and performance measurement.<\/jats:p>\n <\/jats:sec>","DOI":"10.1108\/k-12-2014-0307","type":"journal-article","created":{"date-parts":[[2016,1,20]],"date-time":"2016-01-20T10:12:32Z","timestamp":1453284752000},"page":"297-322","source":"Crossref","is-referenced-by-count":14,"title":["Modelling complexity in retail supply chains"],"prefix":"10.1108","volume":"45","author":[{"given":"Esra","family":"Ekinci","sequence":"first","affiliation":[]},{"given":"Adil","family":"Baykasoglu","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020121802251479300_b1","doi-asserted-by":"crossref","unstructured":"Agrawal, N.\n and \n Smith, S.A.\n (2009), \u201cRetail supply chain management: quantitative models and empirical studies\u201d, \n International Series in Operations Research & Management Science\n , Springer, Boston, MA.","DOI":"10.1007\/978-0-387-78902-6"},{"key":"key2020121802251479300_b2","doi-asserted-by":"crossref","unstructured":"Barratt, M.\n and \n Oke, A.\n (2007), \u201cAntecedents of supply chain visibility in retail supply chains: a resource-based theory perspective\u201d, \n Journal of Operations Management\n , Vol. 25 No. 6, pp. 1217-1233.","DOI":"10.1016\/j.jom.2007.01.003"},{"key":"key2020121802251479300_b3","doi-asserted-by":"crossref","unstructured":"Battini, D.\n , \n Persona, A.\n and \n Allesina, S.\n (2007), \u201cTowards a use of network analysis: quantifying the complexity of supply chain networks\u201d, \n International Journal of Electronic Customer Relationship Management\n , Vol. 1 No. 1, pp. 75-90.","DOI":"10.1504\/IJECRM.2007.014427"},{"key":"key2020121802251479300_b4","doi-asserted-by":"crossref","unstructured":"Beamon, B.M.\n (1999), \u201cMeasuring supply chain performance\u201d, \n International Journal of Operations & Production Management\n , Vol. 19 No. 3, pp. 275-292.","DOI":"10.1108\/01443579910249714"},{"key":"key2020121802251479300_b5","doi-asserted-by":"crossref","unstructured":"Cheng, C.Y.\n , \n Chen, T.L.\n and \n Chen, Y.Y.\n (2014), \u201cAn analysis of the structural complexity of supply chain networks\u201d, \n Applied Mathematical Modelling\n , Vol. 38 Nos 9-10, pp. 2328-2344.","DOI":"10.1016\/j.apm.2013.10.016"},{"key":"key2020121802251479300_b6","doi-asserted-by":"crossref","unstructured":"Deshmukh, A.V.\n , \n Talavage, J.J.\n and \n Barash, M.M.\n (1998), \u201cComplexity in manufacturing systems \u2013 part 1: analysis of static complexity\u201d, \n IIE Transactions\n , Vol. 30 No. 7, pp. 645-655.","DOI":"10.1080\/07408179808966508"},{"key":"key2020121802251479300_b7","doi-asserted-by":"crossref","unstructured":"Frizelle, G.\n and \n Woodcock, E.\n (1995), \u201cMeasuring complexity as an aid to developing operational strategy\u201d, \n International Journal of Operations & Production Management\n , Vol. 15 No. 5, pp. 26-39.","DOI":"10.1108\/01443579510083640"},{"key":"key2020121802251479300_b8","doi-asserted-by":"crossref","unstructured":"Huatuco, L.H.\n , \n Burgess, T.F.\n and \n Shaw, N.E.\n (2010), \u201cEntropic-related complexity for re-engineering a robust supply chain: a case study\u201d, \n Production Planning & Control: The Management of Operations\n , Vol. 21 No. 8, pp. 724-735.","DOI":"10.1080\/09537281003596185"},{"key":"key2020121802251479300_b9","doi-asserted-by":"crossref","unstructured":"Isik, F.\n (2011), \u201cComplexity in supply chains: a new approach to quantitative measurement of the supply-chain-complexity\u201d, in \n Li, P.\n (Ed.), \n Supply Chain Management\n , pp. 184-188, available at: www.intechopen.com\/articles\/show\/title\/complexity-in-supply-chains-a-new-approachto-quantitative-measurement-of-the-supply-chain-complexity:InTech","DOI":"10.5772\/15005"},{"key":"key2020121802251479300_b10","doi-asserted-by":"crossref","unstructured":"Kinsner, W.\n (2010), \u201cSystem complexity and its measures: how complex is complex\u201d, in \n Wang, Y.\n , \n Zhang, D.\n and \n Kinsner, W.\n (Eds), \n Advances in Cogn. 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