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This study developed a model to examine the relationship between citizens, pandemic-related technology and official safety practices.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study investigated the mediating role of new health regulations and moderating role of safety incentives due to COVID-19 case reduction in pandemic severity control. This study included 407 operations managers, nursing staff conducting pandemic testing and reporting, doctors and security personnel in China. An artificial neural network (ANN) was used to check nonlinear regressions and model predictability.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results demonstrated the impact of the introduction of new technology protocols on the implementation of new health regulations and aided pandemic severity control. The safety incentive of case reductions moderated the relationship between new health regulations and pandemic severity control. New health regulations mediated the relationship between the introduction of new technology protocols and pandemic severity control.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>Further research should be conducted on pandemic severity in diversely populated cities, particularly those that require safety measures and controls. Future studies should focus on cloud computing for nurses, busy campuses and communal living spaces.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Social implications<\/jats:title><jats:p>Authorities should involve citizens in pandemic-related technical advances to reduce local viral transmission and infection. New health regulations improved people's interactions with new technological protocols and understanding of pandemic severity. Pandemic management authorities should work with medical and security employees.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study is the first to demonstrate that a safety framework with technology-oriented techniques could reduce future pandemics using managerial initiatives.<\/jats:p><\/jats:sec>","DOI":"10.1108\/k-12-2022-1684","type":"journal-article","created":{"date-parts":[[2023,6,20]],"date-time":"2023-06-20T00:09:36Z","timestamp":1687219776000},"page":"3955-3974","source":"Crossref","is-referenced-by-count":10,"title":["Technology protocols and new health regulations for pandemic severity control: an S-O-R theoretical risk reduction approach"],"prefix":"10.1108","volume":"53","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6887-114X","authenticated-orcid":false,"given":"Ali","family":"Ausaf","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1504-2612","authenticated-orcid":false,"given":"Haixia","family":"Yuan","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Saba Ali","family":"Nasir","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2023,6,20]]},"reference":[{"issue":"8","key":"key2024103003362758800_ref001","doi-asserted-by":"crossref","first-page":"2481","DOI":"10.1108\/K-01-2021-0038","article-title":"A system dynamics approach to COVID-19 pandemic control: a case study of Iran","volume":"51","year":"2022","journal-title":"Kybernetes"},{"key":"key2024103003362758800_ref002","article-title":"One for all, all for one: social considerations in user acceptance of contact tracing apps using longitudinal evidence from Germany and Switzerland","volume":"64","year":"2022","journal-title":"International Journal of Information Management"},{"key":"key2024103003362758800_ref003","article-title":"Perception-based influence factors of intention to adopt COVID-19 epidemic prevention in China","volume":"190","year":"2020","journal-title":"Environmental Research"},{"issue":"8","key":"key2024103003362758800_ref004","doi-asserted-by":"crossref","first-page":"1045","DOI":"10.1016\/j.jiph.2021.06.009","article-title":"Efficiency of National Taskforce for Combating the Coronavirus (COVID-19) Protocol using real-time PCR testing in health facilities over a period of 8-weeks","volume":"14","year":"2021","journal-title":"Journal of Infection and Public Health"},{"key":"key2024103003362758800_ref005","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/10447318.2022.2084036","article-title":"Examining the impact of psychological, social, and quality factors on the continuous intention to use virtual meeting platforms during and beyond COVID-19 pandemic: a hybrid SEM-ANN approach","year":"2022","journal-title":"International Journal of Human\u2013Computer Interaction"},{"issue":"2","key":"key2024103003362758800_ref006","doi-asserted-by":"crossref","first-page":"1781","DOI":"10.1007\/s40747-021-00503-w","article-title":"Hybrid artificial neural network and structural equation modelling techniques: a survey","volume":"8","year":"2022","journal-title":"Complex & Intelligent Systems"},{"key":"key2024103003362758800_ref007","doi-asserted-by":"crossref","first-page":"S115","DOI":"10.1016\/j.jval.2021.04.1243","article-title":"PIN55 strategies, Ministers of Health and New Regulations: did we win or were we won by the COVID-19 pandemic in Brazil?","volume":"24","year":"2021","journal-title":"Value in Health"},{"key":"key2024103003362758800_ref008","article-title":"A scope of mobile health solutions in COVID-19 pandemics","volume":"23","year":"2021","journal-title":"Informatics in Medicine Unlocked"},{"key":"key2024103003362758800_ref009","doi-asserted-by":"crossref","unstructured":"Avkiran, N.K. 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