{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,8]],"date-time":"2026-02-08T06:34:57Z","timestamp":1770532497173,"version":"3.49.0"},"reference-count":85,"publisher":"Emerald","issue":"8","license":[{"start":{"date-parts":[[2024,4,1]],"date-time":"2024-04-01T00:00:00Z","timestamp":1711929600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["K"],"published-print":{"date-parts":[[2025,6,26]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This paper addresses a crucial research need by examining the influence of compatibility, a pivotal design element for hotel concierge apps, on the socio-psychological dynamics of digital hotel guests. While prior research has examined the constructs, their application to digital concierge apps introduces a unique context. We posit that compatibility significantly influences central variables rooted in theory of planned behaviors (TPBs) and technology acceptance model (TAM), fostering positive usage intentions.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Analyzing data from 668 four-star hotel guests through PLS-SEM substantiates compatibility\u2019s role, endorsing the theoretical amalgamation of affordance, TPB, and TAM frameworks.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Compatibility positively affected perceived ease of use, perceived usefulness, and attitude toward behavior. Besides, usage intention positively affected willingness to pay a price premium and revisit intention.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This paper adopts compatibility as a unifying force for integrating TPB and TAM; the predictive ability of digital concierges' usage intentions on revisit intentions to upscale hotels. Further, this paper is the first attempt to highlight employing compatibility as a pivotal design factor for digital concierge apps in the hospitality setting.<\/jats:p><\/jats:sec>","DOI":"10.1108\/k-12-2023-2658","type":"journal-article","created":{"date-parts":[[2024,3,30]],"date-time":"2024-03-30T00:05:20Z","timestamp":1711757120000},"page":"4275-4299","source":"Crossref","is-referenced-by-count":14,"title":["Compatibility as a pivotal design factor for digital concierge apps: exploring hotel guests\u2019 socio-psychological dynamics"],"prefix":"10.1108","volume":"54","author":[{"given":"Chai Ching","family":"Tan","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Mohammad Shahidul","family":"Islam","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Rupa","family":"Sinha","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Ali Elsayed","family":"Shehata","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-2987-4134","authenticated-orcid":false,"given":"Kareem M.","family":"Selem","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2024,4,1]]},"reference":[{"issue":"1","key":"key2025062513560332600_ref001","first-page":"1","article-title":"Studying the potentials of applying the travel concierge services in Egypt: opportunities, constraints, and approaches to application","volume":"19","year":"2020","journal-title":"Egyptian Journal of Tourism Studies"},{"issue":"1","key":"key2025062513560332600_ref002","doi-asserted-by":"publisher","DOI":"10.1016\/j.jjimei.2022.100152","article-title":"Curiosity on cutting-edge technology via theory of planned behavior and diffusion of innovation theory","volume":"3","year":"2023","journal-title":"International Journal of Information Management Data Insights"},{"issue":"2","key":"key2025062513560332600_ref003","doi-asserted-by":"publisher","first-page":"179","DOI":"10.1016\/0749-5978(91)90020-t","article-title":"The theory of planned behavior","volume":"50","year":"1991","journal-title":"Organizational Behavior and Human Decision Processes"},{"key":"key2025062513560332600_ref004","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhcs.2022.102965","article-title":"Why people choose apps: an evaluation of the ecology and user experience of mobile applications","volume":"170","year":"2023","journal-title":"International Journal of Human-Computer Studies"},{"issue":"1","key":"key2025062513560332600_ref005","doi-asserted-by":"publisher","first-page":"16","DOI":"10.1108\/ajim-05-2022-0239","article-title":"Determinants of user\u2019s intentions to book hotels: a comparison of websites and mobile apps","volume":"76","year":"2024","journal-title":"Aslib Journal of Information Management"},{"key":"key2025062513560332600_ref006","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2022.121485","article-title":"The acceptance and usage of smart connected objects according to adoption stages: an enhanced technology acceptance model integrating the diffusion of innovation, uses and gratification and privacy calculus theories","volume":"176","year":"2022","journal-title":"Technological Forecasting and Social Change"},{"key":"key2025062513560332600_ref007","article-title":"Similarity-based bus services assignment with capacity constraint for staggered bus stops","volume":"1279","year":"2023","journal-title":"Transportation Research Part E"},{"issue":"1","key":"key2025062513560332600_ref008","doi-asserted-by":"publisher","DOI":"10.1016\/j.annale.2023.100115","article-title":"Keeping two balls in the air: the bleisure travel experience","volume":"5","year":"2024","journal-title":"Annals of Tourism Research Empirical Insights"},{"key":"key2025062513560332600_ref009","doi-asserted-by":"publisher","DOI":"10.1016\/j.jenvp.2021.101627","article-title":"Proenvironmental attitudes predict proenvironmental consumer behaviors over time","volume":"76","year":"2021","journal-title":"Journal of Environmental Psychology"},{"issue":"4","key":"key2025062513560332600_ref010","doi-asserted-by":"publisher","first-page":"e9322","DOI":"10.1016\/j.heliyon.2022.e09322","article-title":"Perceived usefulness of technology and multiple salient outcomes: the improbable case of oil and gas workers","volume":"8","year":"2022","journal-title":"Heliyon"},{"issue":"3","key":"key2025062513560332600_ref011","doi-asserted-by":"publisher","first-page":"386","DOI":"10.1108\/jhtt-03-2021-0104","article-title":"Voice assistants in hospitality: using artificial intelligence for customer service","volume":"13","year":"2022","journal-title":"Journal of Hospitality and Tourism Technology"},{"issue":"ahead-of-print","key":"key2025062513560332600_ref012","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/13683500.2023.2241606","article-title":"Building customer citizenship behavior through mobile application quality: the mediating role of flow experience and customer engagement","volume":"ahead-of-print","year":"2023","journal-title":"Current Issues in Tourism"},{"key":"key2025062513560332600_ref013","article-title":"Stressing affordances: towards an appraisal theory of technostress through a case study of hospital nurses\u2019 use of electronic medical record systems","volume":"32","year":"2022","journal-title":"Information and Organization"},{"issue":"2","key":"key2025062513560332600_ref085","doi-asserted-by":"crossref","first-page":"188","DOI":"10.1108\/JHTT-12-2021-0345","article-title":"Functionality and usability features of ubiquitous mobile technologies: the acceptance of interactive travel apps","volume":"14","year":"2023","journal-title":"Journal of Hospitality and Tourism Technology"},{"key":"key2025062513560332600_ref014","doi-asserted-by":"publisher","DOI":"10.1016\/j.tourman.2020.104206","article-title":"An exploration of actor-network theory and social affordance for the development of a tourist attraction: a case study of a Jimmy-related theme park, Taiwan","volume":"82","year":"2021","journal-title":"Tourism Management"},{"issue":"1","key":"key2025062513560332600_ref015","doi-asserted-by":"publisher","first-page":"106","DOI":"10.1177\/1096348021994166","article-title":"Understanding extended theory of planned behavior to access backpackers\u2019 intention in self-service travel websites","volume":"47","year":"2023","journal-title":"Journal of Hospitality and Tourism Research"},{"key":"key2025062513560332600_ref016","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2023.114127","article-title":"Inducing consumers\u2019 self-disclosure through the fit between Chatbot\u2019s interaction styles and regulatory focus","volume":"166","year":"2023","journal-title":"Journal of Business Research"},{"key":"key2025062513560332600_ref017","doi-asserted-by":"publisher","first-page":"657","DOI":"10.1016\/j.jbusres.2021.11.031","article-title":"Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers","volume":"140","year":"2022","journal-title":"Journal of Business Research"},{"key":"key2025062513560332600_ref018","volume-title":"Millennials, Generation Z and the Future of Tourism","year":"2022"},{"issue":"3","key":"key2025062513560332600_ref019","first-page":"76","article-title":"Technology and Guest experience: innovations reshaping hotel management","volume":"1","year":"2023","journal-title":"International Journal for Multidimensional Research Perspectives"},{"issue":"3","key":"key2025062513560332600_ref020","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","article-title":"Perceived usefulness, perceived ease of use, and user acceptance of information technology","volume":"13","year":"1989","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2025062513560332600_ref021","doi-asserted-by":"publisher","first-page":"189","DOI":"10.1007\/s40558-021-00199-1","article-title":"Travel live streaming: an affordance perspective","volume":"23","year":"2021","journal-title":"Information Technology and Tourism"},{"key":"key2025062513560332600_ref083","article-title":"Exploring sources of satisfaction and dissatisfaction in Airbnb accommodation using unsupervised and supervised topic modeling","volume":"12","year":"2021","journal-title":"Frontiers in Psychology"},{"key":"key2025062513560332600_ref022","unstructured":"Egyptian Hotel Association (2024), \u201cHotels: four stars\u201d, available at: http:\/\/www.egyptianhotels.org\/Home\/Hotels?search=&CategoriesIDFKEN=4&HotelsTypesIDFKEN=3&CityIDFKEN=32 (accessed 18 January 2024)."},{"issue":"ahead-of-print","key":"key2025062513560332600_ref023","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1108\/k-07-2023-1359","article-title":"Employing S-O-R approach in linking mobile commerce ubiquity with usage behavior: roles of product reputation and brand trust","volume":"ahead-of-print","year":"2023","journal-title":"Kybernetes"},{"issue":"3","key":"key2025062513560332600_ref024","doi-asserted-by":"publisher","first-page":"1144","DOI":"10.1108\/jhti-02-2022-0079","article-title":"Examining the influential components of tourists\u2019 intention to use travel apps: the importance\u2013performance map analysis","volume":"6","year":"2023","journal-title":"Journal of Hospitality and Tourism Insights"},{"key":"key2025062513560332600_ref025","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2022.103174","article-title":"The perils of hotel technology: the robot usage resistance model","volume":"102","year":"2022","journal-title":"International Journal of Hospitality Management"},{"key":"key2025062513560332600_ref026","volume-title":"The Ecological Approach to Visual Perception","year":"1979"},{"issue":"4","key":"key2025062513560332600_ref027","doi-asserted-by":"publisher","first-page":"723","DOI":"10.1108\/josm-11-2019-0349","article-title":"Understanding the customer experience with smart services","volume":"31","year":"2020","journal-title":"Journal of Service Management"},{"key":"key2025062513560332600_ref028","doi-asserted-by":"crossref","first-page":"485","DOI":"10.1016\/j.procs.2022.12.161","article-title":"Implementation e-concierge in hotel","volume":"216","year":"2023","journal-title":"Procedia Computer Science"},{"issue":"3","key":"key2025062513560332600_ref029","doi-asserted-by":"publisher","first-page":"155","DOI":"10.1016\/j.entcs.2008.04.098","article-title":"Timed specification for web services compatibility analysis","volume":"200","year":"2008","journal-title":"Electronic Notes in Theoretical Computer Science"},{"issue":"1","key":"key2025062513560332600_ref030","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1108\/ebr-11-2018-0203","article-title":"When to use and how to report the results of PLS-SEM","volume":"31","year":"2019","journal-title":"European Business Review"},{"key":"key2025062513560332600_ref031","doi-asserted-by":"crossref","unstructured":"Hair, J.F., Hult, G.T.M., Ringle, C.M., Sarstedt, M., Danks, N.P. and Ray, S. (2021), \u201cEvaluation of reflective measurement models\u201d, in Partial Least Squares Structural Equation\u00a0Modeling (PLS-SEM) Using R: A Workbook, pp.\u00a075-90.","DOI":"10.1007\/978-3-030-80519-7_4"},{"issue":"8","key":"key2025062513560332600_ref032","doi-asserted-by":"publisher","first-page":"4462","DOI":"10.3390\/su13084462","article-title":"Modelling tourists\u2019 acceptance of hotel experience-enhancement smart technologies","volume":"13","year":"2021","journal-title":"Sustainability"},{"key":"key2025062513560332600_ref033","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2022.103304","article-title":"Applications of disruptive digital technologies in hotel industry: a systematic review","volume":"107","year":"2022","journal-title":"International Journal of Hospitality Management"},{"key":"key2025062513560332600_ref034","doi-asserted-by":"crossref","unstructured":"\u0130\u015ftin, A.E., Ery\u0131lmaz, G. and \u00dcz\u00fclmez, M. (2022), \u201cTechnology applications in the Asian tourism industry in future\u201d, in Technology Application in Tourism in Asia: Innovations, Theories and Practices, Springer Nature Singapore, Singapore, pp.\u00a0441-469.","DOI":"10.1007\/978-981-16-5461-9_27"},{"key":"key2025062513560332600_ref035","doi-asserted-by":"publisher","DOI":"10.1016\/j.eujim.2022.102190","article-title":"Determinants of revisit intention and willingness to recommend by Korean medicine users: a cross-sectional study","volume":"56","year":"2022","journal-title":"European Journal of Integrative Medicine"},{"issue":"1","key":"key2025062513560332600_ref036","doi-asserted-by":"publisher","first-page":"102","DOI":"10.1111\/ijcs.12648","article-title":"Understanding the adoption and willingness to pay for internet of things services","volume":"46","year":"2022","journal-title":"International Journal of Consumer Studies"},{"key":"key2025062513560332600_ref037","doi-asserted-by":"publisher","first-page":"89","DOI":"10.1016\/j.tourman.2017.03.026","article-title":"Large sample size, significance level, and the effect size: solutions to perils of using big data for academic research","volume":"62","year":"2017","journal-title":"Tourism Management"},{"issue":"ahead-of-print","key":"key2025062513560332600_ref038","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1108\/jhti-04-2023-0299","article-title":"My supervisor distresses me! examining three-way interaction in the hospitality setting","volume":"ahead-of-print","year":"2023","journal-title":"Journal of Hospitality and Tourism Insights"},{"issue":"1","key":"key2025062513560332600_ref039","doi-asserted-by":"publisher","first-page":"82","DOI":"10.1177\/1356766720952122","article-title":"Mobile hotel reservations and customer behavior: channel familiarity and channel type","volume":"27","year":"2021","journal-title":"Journal of Vacation Marketing"},{"key":"key2025062513560332600_ref040","doi-asserted-by":"publisher","DOI":"10.1016\/j.annals.2023.103709","article-title":"Ethically transformative experiences in hotels","volume":"105","year":"2024","journal-title":"Annals of Tourism Research"},{"key":"key2025062513560332600_ref041","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2022.103380","article-title":"Why do hotel frontline employees use service robots in the workplace? A technology affordance theory perspective","volume":"108","year":"2023","journal-title":"International Journal of Hospitality Management"},{"key":"key2025062513560332600_ref042","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2023.122921","article-title":"Can AI chatbots help retain customers? An integrative perspective using affordance theory and service-domain logic","volume":"197","year":"2023","journal-title":"Technological Forecasting and Social Change"},{"key":"key2025062513560332600_ref043","doi-asserted-by":"publisher","DOI":"10.1016\/j.cities.2024.104788","article-title":"From acceptance to continuance: understanding the influence of initial participation experience on residents\u2019 intentions to continue participation in neighborhood rehabilitation","volume":"147","year":"2024","journal-title":"Cities"},{"key":"key2025062513560332600_ref044","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2021.102876","article-title":"The value of service robots from the hotel guest\u2019s perspective: a mixed-method approach","volume":"94","year":"2021","journal-title":"International Journal of Hospitality Management"},{"issue":"1","key":"key2025062513560332600_ref045","doi-asserted-by":"publisher","first-page":"13","DOI":"10.1016\/j.dsm.2022.10.002","article-title":"The influence of e-commerce live streaming affordance on consumer\u2019s gift-giving and purchase intention","volume":"6","year":"2023","journal-title":"Data Science and Management"},{"key":"key2025062513560332600_ref046","doi-asserted-by":"crossref","unstructured":"Marques, J. and Marques, R.P. (2023), \u201cTrends in the hospitality industry: a global perspective\u201d, in\u00a0Digital Transformation of the Hotel Industry: Theories, Practices, and Global Challenges, Springer International Publishing, Cham, pp.\u00a01-16.","DOI":"10.1007\/978-3-031-31682-1_1"},{"issue":"2","key":"key2025062513560332600_ref047","doi-asserted-by":"publisher","DOI":"10.1016\/j.heliyon.2024.e24675","article-title":"Blockchain technology diffusion in tourism: evidence from early enterprise adopters and innovators","volume":"10","year":"2024","journal-title":"Heliyon"},{"key":"key2025062513560332600_ref048","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2022.102597","article-title":"A conceptual model of feedback mechanisms in adjusted affordances\u2013Insights from usage of a mental mobile health application","volume":"69","year":"2023","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2025062513560332600_ref049","doi-asserted-by":"publisher","first-page":"192","DOI":"10.1287\/isre.2.3.192","article-title":"Development of an instrument to measure the perceptions of adopting an information technology innovation","volume":"2","year":"1991","journal-title":"Information Systems Research"},{"issue":"2","key":"key2025062513560332600_ref050","doi-asserted-by":"publisher","first-page":"209","DOI":"10.1016\/s0148-2963(01)00303-4","article-title":"Developing and validating measures of facets of customer-based brand equity","volume":"57","year":"2004","journal-title":"Journal of Business Research"},{"key":"key2025062513560332600_ref051","volume-title":"The Design of Everyday Things","year":"2013"},{"key":"key2025062513560332600_ref052","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2021.102865","article-title":"Critical factors characterizing consumers\u2019 intentions to use drones for last-mile delivery: does delivery risk matter?","volume":"65","year":"2022","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"6","key":"key2025062513560332600_ref053","doi-asserted-by":"publisher","first-page":"2440","DOI":"10.1108\/itp-11-2021-0850","article-title":"What keeps me engaging? A study of consumers\u2019 continuous social media brand engagement practices","volume":"36","year":"2023","journal-title":"Information Technology and People"},{"key":"key2025062513560332600_ref054","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2023.103288","article-title":"Understanding antecedents of continuance and revisit intentions: the case of sport apps","volume":"72","year":"2023","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2025062513560332600_ref055","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2023.103641","article-title":"The role of perceived risk and information security on customers\u2019 acceptance of service robots in the hotel industry","volume":"117","year":"2024","journal-title":"International Journal of Hospitality Management"},{"issue":"4","key":"key2025062513560332600_ref056","doi-asserted-by":"publisher","first-page":"1374","DOI":"10.1108\/ijchm-08-2021-0960","article-title":"The impact of AI-enabled service attributes on service hospitableness: the role of employee physical and psychological workload","volume":"34","year":"2022","journal-title":"International Journal of Contemporary Hospitality Management"},{"issue":"2","key":"key2025062513560332600_ref057","first-page":"1","article-title":"Discriminant validity assessment in PLS-SEM: a comprehensive composite-based approach","volume":"3","year":"2022","journal-title":"Data Analysis Perspectives Journal"},{"issue":"3","key":"key2025062513560332600_ref058","first-page":"238","article-title":"Partial least squares-structural equation modeling in hospitality and tourism","volume":"9","year":"2018","journal-title":"Journal of Hospitality and Tourism Technology"},{"issue":"2","key":"key2025062513560332600_ref059","doi-asserted-by":"publisher","first-page":"687","DOI":"10.1108\/tr-02-2021-0086","article-title":"Investigating the mediating role of visitor satisfaction in the relationship between memorable tourism experiences and behavioral intentions in heritage tourism context","volume":"77","year":"2022","journal-title":"Tourism Review"},{"key":"key2025062513560332600_ref060","doi-asserted-by":"publisher","DOI":"10.1016\/j.tra.2022.103565","article-title":"Comparison of technology acceptance model, theory of planned behavior, and unified theory of acceptance and use of technology to assess a priori acceptance of fully automated vehicles","volume":"168","year":"2023","journal-title":"Transportation Research Part A"},{"key":"key2025062513560332600_ref061","doi-asserted-by":"publisher","DOI":"10.1016\/j.dib.2023.109074","article-title":"A perspective on using partial least squares structural equation modelling in data articles","volume":"48","year":"2023","journal-title":"Data in Brief"},{"key":"key2025062513560332600_ref062","volume-title":"Diffusion of Innovations","year":"2003"},{"issue":"7","key":"key2025062513560332600_ref063","doi-asserted-by":"publisher","first-page":"2470","DOI":"10.1108\/itp-07-2021-0572","article-title":"Digital platforms: customer satisfaction, eWOM and the moderating role of perceived technological innovativeness","volume":"35","year":"2022","journal-title":"Information Technology and People"},{"issue":"6","key":"key2025062513560332600_ref084","article-title":"Technology acceptance factors of e-commerce among young people: an integration of the technology acceptance model and theory of planned behavior","volume":"9","year":"2023","journal-title":"Heliyon"},{"key":"key2025062513560332600_ref064","doi-asserted-by":"publisher","first-page":"40","DOI":"10.1016\/j.cities.2016.05.024","article-title":"Compatibility of municipal services based on service similarity","volume":"59","year":"2016","journal-title":"Cities"},{"key":"key2025062513560332600_ref065","volume-title":"The Rise of English: Global Politics and the Power of Language","year":"2022"},{"key":"key2025062513560332600_ref066","doi-asserted-by":"publisher","first-page":"398","DOI":"10.1016\/j.jbusres.2021.08.051","article-title":"Latent class analysis in PLS-SEM: a review and recommendations for future applications","volume":"138","year":"2022","journal-title":"Journal of Business Research"},{"issue":"ahead-of-print","key":"key2025062513560332600_ref067","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/1528008x.2023.2280117","article-title":"We need digital inquiries before arrival! Key drivers of hotel customers\u2019 willingness to pay premium","volume":"ahead-of-print","year":"2023","journal-title":"Journal of Quality Assurance in Hospitality and Tourism"},{"issue":"ahead-of-print","key":"key2025062513560332600_ref068","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/19368623.2023.2279174","article-title":"Guest interaction with hotel booking website information: scale development and validation of antecedents and consequences","volume":"ahead-of-print","year":"2023","journal-title":"Journal of Hospitality Marketing and Management"},{"key":"key2025062513560332600_ref069","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2023.103607","article-title":"Why do consumers consumer masstige products? A cross-cultural investigation through the lens of self-determination theory","volume":"76","year":"2024","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"ahead-of-print","key":"key2025062513560332600_ref070","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1108\/jhti-06-2023-0413","article-title":"Antecedents of nostalgia-related cultural tourism behavior: evidence from visitors to pharaonic treasures city","volume":"ahead-of-print","year":"2023","journal-title":"Journal of Hospitality and Tourism Insights"},{"issue":"1","key":"key2025062513560332600_ref071","doi-asserted-by":"publisher","first-page":"4","DOI":"10.12691\/ajams-9-1-2","article-title":"Factor analysis as a tool for survey analysis","volume":"9","year":"2021","journal-title":"American Journal of Applied Mathematics and Statistics"},{"key":"key2025062513560332600_ref072","doi-asserted-by":"publisher","DOI":"10.1016\/j.jclepro.2023.139416","article-title":"Investigating the role of institutional pressures, technology compatibility, and green transformation in driving manufacturing industries toward green development","volume":"428","year":"2023","journal-title":"Journal of Cleaner Production"},{"issue":"1","key":"key2025062513560332600_ref073","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s40558-021-00219-0","article-title":"Profiling early adopters of blockchain-based hotel booking applications: demographic, psychographic, and service-related factors","volume":"24","year":"2022","journal-title":"Information Technology and Tourism"},{"key":"key2025062513560332600_ref074","doi-asserted-by":"publisher","DOI":"10.1016\/j.foodqual.2023.105095","article-title":"Changing consumer attitudes towards suboptimal foods: the effect of zero waste labeling","volume":"114","year":"2024","journal-title":"Food Quality and Preference"},{"issue":"3","key":"key2025062513560332600_ref075","doi-asserted-by":"publisher","first-page":"560","DOI":"10.1108\/imds-12-2015-0490","article-title":"Mobile applications in tourism: the future of the tourism industry?","volume":"117","year":"2017","journal-title":"Industrial Management and Data Systems"},{"issue":"3","key":"key2025062513560332600_ref076","doi-asserted-by":"publisher","DOI":"10.1016\/j.heliyon.2024.e24981","article-title":"SEIR-diffusion modeling and stability analysis of supply chain finance based on blockchain technology","volume":"10","year":"2024","journal-title":"Heliyon"},{"issue":"5","key":"key2025062513560332600_ref077","doi-asserted-by":"publisher","first-page":"2721","DOI":"10.3390\/su14052721","article-title":"Enhancing memorable experiences, tourist satisfaction, and revisit intention through smart tourism technologies","volume":"14","year":"2022","journal-title":"Sustainability"},{"issue":"4","key":"key2025062513560332600_ref078","doi-asserted-by":"publisher","first-page":"931","DOI":"10.1007\/s12369-021-00841-2","article-title":"Positive turn in elder-care workers\u2019 views toward telecare robots","volume":"14","year":"2022","journal-title":"International Journal of Social Robotics"},{"issue":"4","key":"key2025062513560332600_ref079","doi-asserted-by":"publisher","first-page":"393","DOI":"10.1016\/j.jretai.2018.10.002","article-title":"The case of compatibility: product attitudes and purchase intentions for upper versus lowercase brand names","volume":"94","year":"2018","journal-title":"Journal of Retailing"},{"key":"key2025062513560332600_ref080","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijhm.2023.103639","article-title":"Veganism, a new hotel paradigm: exploring the attributes of vegan-friendly hotels and guest approach behaviors","volume":"117","year":"2024","journal-title":"International Journal of Hospitality Management"},{"issue":"8","key":"key2025062513560332600_ref081","doi-asserted-by":"publisher","first-page":"1138","DOI":"10.1108\/mip-05-2023-0192","article-title":"Social media marketing for luxury brands: parasocial interactions and empowerment for enhanced loyalty and willingness to pay a premium","volume":"41","year":"2023","journal-title":"Marketing Intelligence and Planning"},{"issue":"5","key":"key2025062513560332600_ref082","doi-asserted-by":"publisher","first-page":"545","DOI":"10.1080\/1528008x.2022.2070817","article-title":"Preferences of technology amenities, satisfaction and behavioral intention: the perspective of hotel guests in Hong Kong","volume":"24","year":"2023","journal-title":"Journal of Quality Assurance in Hospitality and Tourism"}],"container-title":["Kybernetes"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-12-2023-2658\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/K-12-2023-2658\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:51:42Z","timestamp":1753393902000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/k\/article\/54\/8\/4275-4299\/1259895"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024,4,1]]},"references-count":85,"journal-issue":{"issue":"8","published-online":{"date-parts":[[2024,4,1]]},"published-print":{"date-parts":[[2025,6,26]]}},"alternative-id":["10.1108\/K-12-2023-2658"],"URL":"https:\/\/doi.org\/10.1108\/k-12-2023-2658","relation":{},"ISSN":["0368-492X"],"issn-type":[{"value":"0368-492X","type":"print"}],"subject":[],"published":{"date-parts":[[2024,4,1]]}}}