{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,30]],"date-time":"2025-09-30T10:33:53Z","timestamp":1759228433111,"version":"3.41.2"},"reference-count":10,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2015,9,21]],"date-time":"2015-09-21T00:00:00Z","timestamp":1442793600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,9,21]]},"abstract":"<jats:sec>\n               <jats:title content-type=\"abstract-heading\">Purpose<\/jats:title>\n               <jats:p> \u2013 The purpose of this paper is to identify the ability of college freshmen to successfully use common academic software and manage files. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title>\n               <jats:p> \u2013 In total, 39 college freshmen from three college campuses were recruited for the study. An online test environment and screen recording software were used to measure student proficiency in using PDFs, Microsoft Word, Microsoft PowerPoint, Microsoft Excel, Gmail, and Windows. Data were collected in September 2013. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Findings<\/jats:title>\n               <jats:p> \u2013 Student use of academic technology is common, but their software skills are not comprehensive or deep. Students were most proficient at using PDFs and Microsoft Word. Microsoft Excel tasks were the most difficult for the students, and many struggled to use Gmail to compose a message and send an attachment. Students were able to open a PowerPoint document and view a slideshow, but they were less comfortable navigating the software\u2019s printing environment. <\/jats:p>\n            <\/jats:sec>\n            <jats:sec>\n               <jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title>\n               <jats:p> \u2013 Having concrete data about student technology skills, rather than anecdotal data from reference desk interactions, can help librarians design improved instruction and tutorials that target areas of student technology weakness.<\/jats:p>\n            <\/jats:sec>","DOI":"10.1108\/lht-03-2015-0027","type":"journal-article","created":{"date-parts":[[2015,9,17]],"date-time":"2015-09-17T05:28:28Z","timestamp":1442467708000},"page":"329-339","source":"Crossref","is-referenced-by-count":4,"title":["\u201cHow do I send an Email?\u201d"],"prefix":"10.1108","volume":"33","author":[{"given":"Michelle","family":"Eichelberger","sequence":"first","affiliation":[]},{"given":"Bonnie Brubaker","family":"Imler","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020122103560395000_b1","unstructured":"Cardell, C.\n                and \n                  Nickel, P.\n                (2003), \u201cComputer proficiency testing in higher education: impetus and implementation\u201d, paper presented at the Annual Meeting of the American Educational Research Association, Chicago, IL, April 21-25."},{"key":"key2020122103560395000_b2","unstructured":"Csapo, N.\n                (2002), \u201cCertification of computer literacy\u201d, \n                  THE Journal\n               , Vol. 30 No. 1, pp. 46-51."},{"key":"key2020122103560395000_b3","unstructured":"Dahlstrom, E.\n                and \n                  Bichsel, J.\n                (2014), \u201cStudy of students and information technology\u201d. EDUCAUSE Center for Analysis and Research (ECAR), available at: www.educause.edu\/library\/resources\/study-students-and-information-technology-2014 (accessed December 12, 2014)."},{"key":"key2020122103560395000_b4","unstructured":"Dickerson, J.\n                (2005), \u201cAnalysis of computing skills and differences between demographic groups: a basis for curriculum development in computer technology courses at UNC Wilmington\u201d, PhD thesis, North Carolina State University, Raleigh, NC, available at: www.lib.ncsu.edu\/resolver\/1840.16\/4154 (accessed January 3, 2015)."},{"key":"key2020122103560395000_b5","unstructured":"\u201cETS iSkills,\u201d\n                (2015), \u201cETS Skills\u201d, available at: www.ets.org\/iskills (accessed December 3, 2014)."},{"key":"key2020122103560395000_b6","unstructured":"Foster, A.\n                (2006), \u201cStudents fall short on \u2018information literacy,\u2019 educational testing service\u2019s study finds\u201d, \n                  Chronicle of Higher Education\n               , Vol. 53 No. 10, pp. A36."},{"key":"key2020122103560395000_b201","doi-asserted-by":"crossref","unstructured":"Prensky, M.\n                (2001), \u201cDigital Natives, Digital Immigrants\u201d, \n                  On The Horizon\n               , Vol. 9 No. 5, pp. 1-16.","DOI":"10.1108\/10748120110424816"},{"key":"key2020122103560395000_b7","unstructured":"Sveum, E.C.\n                (2010), \n                  A Comparative Study of University of Wisconsin-Stout Freshmen and Senior Education Major\u2019s Computing and Internet Technology Skills\/Knowledge and Associated Learning Experiences\n               , Graduate School, University of Wisconsin-Stout, Stout, WI, available at: www.eric.ed.gov\/PDFS\/ED511370.pdf (accessed January 12, 2015)."},{"key":"key2020122103560395000_b8","unstructured":"Tesch, D.\n               , \n                  Murphy, M.\n                and \n                  Crable, E.\n                (2006), \u201cImplementation of a basic computer skills assessment mechanism for incoming freshmen\u201d, \n                  Information Systems Education Journal\n               , Vol. 4 No. 13, pp. 4-11."},{"key":"key2020122103560395000_b9","unstructured":"Wilkinson, K.\n                (2010), \u201cStudents computer literacy: perception versus reality\u201d, \n                  The Delta Pi Epsilon Journal\n               , Vol. 48 No. 2, pp. 108-120."}],"container-title":["Library Hi Tech"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/LHT-03-2015-0027","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/LHT-03-2015-0027\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/LHT-03-2015-0027\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:14:11Z","timestamp":1753395251000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/lht\/article\/33\/3\/329-339\/270279"}},"subtitle":["Technology Challenges for First-Year Students in the College Library"],"short-title":[],"issued":{"date-parts":[[2015,9,21]]},"references-count":10,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2015,9,21]]}},"alternative-id":["10.1108\/LHT-03-2015-0027"],"URL":"https:\/\/doi.org\/10.1108\/lht-03-2015-0027","relation":{},"ISSN":["0737-8831"],"issn-type":[{"type":"print","value":"0737-8831"}],"subject":[],"published":{"date-parts":[[2015,9,21]]}}}