{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,10]],"date-time":"2026-06-10T20:49:53Z","timestamp":1781124593357,"version":"3.54.1"},"reference-count":42,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2022,9,21]],"date-time":"2022-09-21T00:00:00Z","timestamp":1663718400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["LHT"],"published-print":{"date-parts":[[2024,5,24]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this study is to analyse and discuss the influencing factors of user experience in university mobile libraries and the improvement path of user experience in the context of mobile learning.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The study adopted the grounded theory research method, and the sample included 28 students from five universities, with mobile libraries as the research objects and semi-structured interview as data acquisition method. A step-by-step coding analysis of the original interview materials was conducted, which comprehensively identified the main concerns and problems encountered by users of the university mobile library apps especially in the mobile learning behaviour mode, and then a theoretical model of the influencing factors of the app user experience of the university mobile library was constructed.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>A theoretical model of influencing factors was constructed, which determined that system quality, interaction quality, content quality, interface quality and function quality were the key elements of mobile library user experiences. Furthermore, based on the research results and user feedback obtained in the research process, the content and key points relating to the user experience can be elaborated in detail. In addition, this study was able to determine users' perspectives and their behavioural characteristics when engaging in mobile learning.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study establishes a theoretical model of the factors influencing of the user experience of university mobile libraries based on mobile learning, which could provide a valuable reference for the design of other programs and strategies to promote user learning experiences of mobile library app in colleges and universities.<\/jats:p><\/jats:sec>","DOI":"10.1108\/lht-11-2021-0423","type":"journal-article","created":{"date-parts":[[2022,9,19]],"date-time":"2022-09-19T08:54:50Z","timestamp":1663577690000},"page":"564-579","source":"Crossref","is-referenced-by-count":17,"title":["Research into influencing factors in user experiences of university mobile libraries based on mobile learning mode"],"prefix":"10.1108","volume":"42","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0912-0389","authenticated-orcid":false,"given":"Tan","family":"Jiang","sequence":"first","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"given":"Guang","family":"Luo","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1488-288X","authenticated-orcid":false,"given":"Zikai","family":"Wang","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3388-9101","authenticated-orcid":false,"given":"Wenhui","family":"Yu","sequence":"additional","affiliation":[],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"140","published-online":{"date-parts":[[2022,9,21]]},"reference":[{"issue":"3","key":"key2024052318162896100_ref001","first-page":"11","article-title":"Quality of experience","volume":"1996","year":"1996","journal-title":"Interactions"},{"key":"key2024052318162896100_ref002","first-page":"40","article-title":"Exploring the determinants of e-learning systems continuance intention in academic libraries","volume-title":"Library Management"},{"issue":"7","key":"key2024052318162896100_ref003","doi-asserted-by":"publisher","first-page":"70","DOI":"10.3969\/j.issn.1008-0821.2017.07.014","article-title":"A meta-analysis of mobile library users' adoption behaviour","volume":"2017","year":"2017","journal-title":"Modern Information"},{"issue":"7","key":"key2024052318162896100_ref004","doi-asserted-by":"publisher","first-page":"38","DOI":"10.13266\/j.issn.0252-3116.2018.07.005","article-title":"Empirical study on user portrait construction of university mobile library","volume":"2018","year":"2018","journal-title":"Library and Information Service"},{"issue":"6","key":"key2024052318162896100_ref005","doi-asserted-by":"publisher","first-page":"125","DOI":"10.13833\/j.cnki.is.2016.06.024","article-title":"The regulatory role of mobile library's continuous use intention and habit","volume":"34","year":"2016","journal-title":"Information Science"},{"issue":"02","key":"key2024052318162896100_ref006","doi-asserted-by":"publisher","first-page":"23","DOI":"10.16534\/j.cnki.cn13-9000\/g.2019.0715","article-title":"Research on mobile learning open platform in universities in the era of big data","volume":"2019","year":"2019","journal-title":"Modern Educational Technology"},{"key":"key2024052318162896100_ref007","volume-title":"The elements of user experience: User-centred design for the web","year":"2003"},{"issue":"8","key":"key2024052318162896100_ref008","doi-asserted-by":"publisher","first-page":"61","DOI":"10.3969\/j.issn.1005-8095.2019.08.010","article-title":"Construction status of mobile library APP for domestic \u2018985\u2019 universities and its development countermeasures","volume":"2019","year":"2019","journal-title":"Information Research"},{"issue":"4","key":"key2024052318162896100_ref009","doi-asserted-by":"crossref","first-page":"364","DOI":"10.1097\/00006199-196807000-00014","article-title":"The discovery of grounded theory; strategies for qualitative research","volume":"17","year":"1968","journal-title":"Nursing Research"},{"issue":"12","key":"key2024052318162896100_ref010","doi-asserted-by":"publisher","first-page":"88","DOI":"10.1108\/LM-10-2017-0107","article-title":"Testing, testing: a usability case study at university case study at University of Toronto Scarborough Library","volume":"2019","year":"2019","journal-title":"Library Management"},{"issue":"10","key":"key2024052318162896100_ref011","doi-asserted-by":"publisher","first-page":"32","DOI":"10.3969\/j.issn.1004-325X.2014.10.009","article-title":"An empirical study on the influencing factors of mobile library users' continuous use intention","volume":"2014","year":"2014","journal-title":"Library Construction"},{"issue":"4","key":"key2024052318162896100_ref012","doi-asserted-by":"publisher","first-page":"122","DOI":"10.11968\/tsyqb.1003-6938.2018074","article-title":"Research on the latest practice status quo and development trend of mobile service in American city libraries -- based on empirical investigation and analysis of 143 city libraries","volume":"2018","year":"2018","journal-title":"Books and Information"},{"issue":"4","key":"key2024052318162896100_ref013","doi-asserted-by":"publisher","first-page":"80","DOI":"10.13663\/j.cnki.lj.2017.04.013","article-title":"Research on user experience of mobile Library based on STRUCTURAL Equation\u00a0Model -- based on Mobile library of Changzhou University for example","volume":"2017","year":"2017","journal-title":"Journal of Library Science"},{"key":"key2024052318162896100_ref014","doi-asserted-by":"publisher","first-page":"46","DOI":"10.3969\/j.issn.1008-0821.2019.03.005","article-title":"Research on influencing factors of information acquisition behaviour of college students' innovation and entrepreneurship team based on grounded theory","volume":"39","year":"2019","journal-title":"Modern Intelligence"},{"key":"key2024052318162896100_ref015","article-title":"Ergonomics of human-system interaction-Part 110: dialogue principles","author":"ISO E N.","year":"2006"},{"issue":"6","key":"key2024052318162896100_ref016","doi-asserted-by":"publisher","first-page":"99","DOI":"10.16353\/j.cnki.1000-7490.2016.06.019","article-title":"Analysis on Influencing Factors of mobile library service quality based on user experience","volume":"39","year":"2016","journal-title":"Information Theory and Practice"},{"issue":"4","key":"key2024052318162896100_ref017","doi-asserted-by":"publisher","DOI":"10.1108\/EL-02-2015-0033","article-title":"Understanding users' continuance intention to use online library resources based on an extended expectation-confirmation model","volume":"2016","year":"2016","journal-title":"Electronic Library"},{"key":"key2024052318162896100_ref035","first-page":"54","article-title":"Enlightenment of mobile reading APP to mobile library APP construction under socialized reading environment","volume":"20","year":"2014","journal-title":"Library Science Research"},{"issue":"11","key":"key2024052318162896100_ref018","doi-asserted-by":"publisher","first-page":"6","DOI":"10.3969\/j.issn.1000-0755.2017.11.002","article-title":"Research on the design of college students' mobile learning resources based on WeChat","volume":"46","year":"2017","journal-title":"Electronic Technology"},{"issue":"12","key":"key2024052318162896100_ref019","first-page":"62","article-title":"A Study on the Influencing factors of College Students' employment integrity based on grounded Theory","volume":"2016","year":"2016","journal-title":"Chinese Adult Education"},{"issue":"3","key":"key2024052318162896100_ref020","doi-asserted-by":"publisher","first-page":"60","DOI":"10.3969\/j.issn.1002-1167.2013.03.011","article-title":"Investigation and Enlightenment on the application status of mobile libraries in foreign universities","volume":"24","year":"2013","journal-title":"Library Forum"},{"key":"key2024052318162896100_ref021","first-page":"58","article-title":"Research on engineering talent training path based on grounded theory -- Text analysis of excellent engineer training report of 40 universities","volume":"5","year":"2018","journal-title":"Research on Higher Engineering Education"},{"issue":"02","key":"key2024052318162896100_ref022","doi-asserted-by":"publisher","first-page":"246","DOI":"10.3969\/j.issn.1003-9767.2015.18.080","article-title":"Research on current situation of college students' mobile learning","volume":"2014","year":"2014","journal-title":"China Electric Power Education"},{"issue":"16","key":"key2024052318162896100_ref023","doi-asserted-by":"publisher","first-page":"134","DOI":"10.3969\/j.issn.1003-0069.2021.16.039","article-title":"Research on interactive experience design of fragmented learning in mobile","volume":"34","year":"2021","journal-title":"Design"},{"issue":"3","key":"key2024052318162896100_ref024","doi-asserted-by":"crossref","first-page":"190","DOI":"10.1016\/j.im.2008.11.008","article-title":"The impact of use context on mobile services acceptance: the case of mobile ticketing","volume":"46","year":"2009","journal-title":"Information & Management"},{"issue":"10","key":"key2024052318162896100_ref025","first-page":"76","article-title":"Mobile learning: form, theoretical basis and challenges","volume":"2017","year":"2017","journal-title":"Educational Science Research"},{"issue":"04","key":"key2024052318162896100_ref026","doi-asserted-by":"publisher","first-page":"27","DOI":"10.13663\/j.cnki.lj.2017.04.004","article-title":"Influencing factors of mobile reading service satisfaction of book platform app","volume":"2017","year":"2017","journal-title":"Library Magazine"},{"issue":"1","key":"key2024052318162896100_ref027","doi-asserted-by":"publisher","first-page":"101","DOI":"10.3969\/j.issn.1002-1167.2017.01.015","article-title":"Research on continuous Use intention of wechat public Account based on D&M","volume":"2017","year":"2017","journal-title":"Library Forum"},{"key":"key2024052318162896100_ref028","doi-asserted-by":"publisher","first-page":"10","DOI":"10.27389\/d.cnki.gxadu.2020.001633","volume-title":"Study on Influencing Factors of User Learning Behaviour Based on Mobile Learning APP","year":"2020"},{"issue":"04","key":"key2024052318162896100_ref029","doi-asserted-by":"publisher","first-page":"184","DOI":"10.13971\/j.cnki.cn23-1435\/c.2018.04.055","article-title":"Research on influencing factors and Strategies of mobile learning user behaviour in educational information environment","volume":"2018","year":"2018","journal-title":"Journal of Qiqihar University (Philosophy and Social Sciences Edition)"},{"issue":"7","key":"key2024052318162896100_ref030","doi-asserted-by":"publisher","first-page":"101","DOI":"10.3969\/j.issn.1002-1558.2018.07.017","article-title":"Comparative analysis and research on the current situation of mobile service of public library and east, central and west China","volume":"2018","year":"2018","journal-title":"Library"},{"issue":"17","key":"key2024052318162896100_ref031","first-page":"254","article-title":"Research on information Service of University digital Library based on user experience: a case study of Sichuan University Library","volume":"2014","year":"2014","journal-title":"Business Management"},{"issue":"6","key":"key2024052318162896100_ref032","doi-asserted-by":"publisher","first-page":"7","DOI":"10.3969\/j.issn.1006-9860.2007.06.002","article-title":"From Knowledge transfer to Cognitive Construction to Situational Cognition: the development and prospect of three generations of mobile learning","volume":"2007","year":"2013","journal-title":"China Electronic Education"},{"issue":"4","key":"key2024052318162896100_ref501","doi-asserted-by":"crossref","first-page":"540","DOI":"10.1007\/s11704-015-4362-0","article-title":"Runtime model-based approach to IoT application development","volume":"9","year":"2015","journal-title":"Frontiers of Computer Science"},{"key":"key2024052318162896100_ref033","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1016\/j.future.2019.12.005","article-title":"Self-adaptive resource allocation for cloud-based software services based on iterative QoS prediction model","volume":"105","year":"2020","journal-title":"Future Generation Computer Systems"},{"issue":"9","key":"key2024052318162896100_ref034","doi-asserted-by":"publisher","first-page":"1200","DOI":"10.1080\/17517575.2020.1712746","article-title":"A secure authenticated and key exchange scheme for fog computing","volume":"15","year":"2020","journal-title":"Enterprise Information Systems"},{"issue":"10","key":"key2024052318162896100_ref502","doi-asserted-by":"crossref","first-page":"2913","DOI":"10.1109\/TMC.2017.2651823","article-title":"ShuffleDog: characterizing and adapting user-perceived latency of android apps","volume":"16","year":"2017","journal-title":"IEEE Transactions on Mobile Computing"},{"issue":"1","key":"key2024052318162896100_ref503","doi-asserted-by":"crossref","first-page":"6","DOI":"10.1109\/TSC.2016.2587260","article-title":"Programming situational mobile web applications with cloud-mobile convergence: an internet ware - oriented approach","volume":"12","year":"2019","journal-title":"IEEE Transactions on Services Computing"},{"issue":"20","key":"key2024052318162896100_ref504","doi-asserted-by":"publisher","first-page":"54","DOI":"10.15941\/j.cnki.issn1001-0424.2014.20.029","article-title":"Enlightenment of mobile reading APP to mobile library APP construction under socialized reading environment","volume":"2014","year":"2014","journal-title":"Library Science Research"},{"issue":"8","key":"key2024052318162896100_ref505","doi-asserted-by":"crossref","first-page":"5456","DOI":"10.1109\/TII.2019.2961237","article-title":"Cost-driven offloading for DNN-based applications over cloud, edge and end devices","volume":"16","year":"2020","journal-title":"IEEE Transactions on Industrial Informatics"},{"issue":"1","key":"key2024052318162896100_ref506","first-page":"1","article-title":"iMashup: a mashup-based framework for service composition","volume":"54","year":"2014","journal-title":"Science China Information Sciences"},{"issue":"12","key":"key2024052318162896100_ref507","doi-asserted-by":"crossref","first-page":"3818","DOI":"10.1109\/TNNLS.2019.2944869","article-title":"Nonpeaked discriminant analysis for Data Representation","volume":"30","year":"2019","journal-title":"IEEE Transactions on Neural Networks and Learning Systems"}],"container-title":["Library Hi Tech"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/LHT-11-2021-0423\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/LHT-11-2021-0423\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:15:31Z","timestamp":1753395331000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/lht\/article\/42\/2\/564-579\/1230678"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,9,21]]},"references-count":42,"journal-issue":{"issue":"2","published-online":{"date-parts":[[2022,9,21]]},"published-print":{"date-parts":[[2024,5,24]]}},"alternative-id":["10.1108\/LHT-11-2021-0423"],"URL":"https:\/\/doi.org\/10.1108\/lht-11-2021-0423","relation":{},"ISSN":["0737-8831"],"issn-type":[{"value":"0737-8831","type":"print"}],"subject":[],"published":{"date-parts":[[2022,9,21]]}}}