{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,12,15]],"date-time":"2025-12-15T14:16:11Z","timestamp":1765808171629,"version":"3.41.2"},"reference-count":67,"publisher":"Emerald","issue":"1","license":[{"start":{"date-parts":[[2023,5,24]],"date-time":"2023-05-24T00:00:00Z","timestamp":1684886400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["OIR"],"published-print":{"date-parts":[[2024,1,15]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>This study intended to identify and categorize the drivers of using online English learning resources (OELR) and to understand OELR's impacts.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>The authors conducted an online survey, obtained complete responses from 157 OELR users and used structural equation modeling (SEM) for hypothesis testing.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>Most utilitarian and hedonic drivers lead to positive perceptions of OELR, which in turn positively contribute to continuance intention (CI). Two counterintuitive findings were obtained. First, functionality was negatively related to the perception of ease of use. Second, perceived ease of use (PEOU) was not related to CI to use OELR.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>This study has implications as follows: (1) complexity of the functions of OELR may deter rather than attract users, (2) ease of use of OELR is not directly positively related to CIs and (3) users may seek practical benefits (utilitarian) and experiential learning processes (hedonic) when using OELR.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The authors' study has theoretical significance by being the first to caution that excessive functionality or complexity in assisting learning tools would likely hinder further use of OELR. The practical significance of this finding is that the finding highlights two factors (perceived usefulness (PU) and perceived enjoyment) that could effectively increase OELR use.<\/jats:p><\/jats:sec>","DOI":"10.1108\/oir-03-2022-0157","type":"journal-article","created":{"date-parts":[[2023,5,23]],"date-time":"2023-05-23T01:34:52Z","timestamp":1684805692000},"page":"187-208","source":"Crossref","is-referenced-by-count":7,"title":["Using online English learning resources: utilitarian and hedonic perspectives"],"prefix":"10.1108","volume":"48","author":[{"given":"Fan-Chen","family":"Tseng","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Pei-Hsun Emma","family":"Liu","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"T.C. Edwin","family":"Cheng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3976-5399","authenticated-orcid":false,"given":"Ching-I","family":"Teng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","published-online":{"date-parts":[[2023,5,24]]},"reference":[{"issue":"5","key":"key2024011302294419800_ref001","doi-asserted-by":"publisher","first-page":"946","DOI":"10.1108\/OIR-07-2020-0295","article-title":"Linked open data portals: functionalities and user experience in semantic catalogues","volume":"45","year":"2021","journal-title":"Online Information Review"},{"issue":"3","key":"key2024011302294419800_ref002","doi-asserted-by":"publisher","first-page":"411","DOI":"10.1037\/0033-2909.103.3.411","article-title":"Structural equation modeling in practice: a review and recommended two-step approach","volume":"103","year":"1988","journal-title":"Psychological Bulletin"},{"issue":"2","key":"key2024011302294419800_ref003","doi-asserted-by":"publisher","first-page":"202","DOI":"10.1108\/OIR-07-2016-0172","article-title":"Assessing distance education students' satisfaction with web-based services: a Pakistani's perspective","volume":"41","year":"2017","journal-title":"Online Information Review"},{"issue":"4","key":"key2024011302294419800_ref004","doi-asserted-by":"publisher","first-page":"745","DOI":"10.1108\/OIR-05-2018-0156","article-title":"The role of continuous trust in usage of online product recommendations","volume":"44","year":"2020","journal-title":"Online Information Review"},{"issue":"4","key":"key2024011302294419800_ref005","doi-asserted-by":"publisher","first-page":"644","DOI":"10.1086\/209376","article-title":"Work and\/or fun: measuring hedonic and utilitarian shopping value","volume":"20","year":"1994","journal-title":"Journal of Consumer Research"},{"issue":"1","key":"key2024011302294419800_ref006","doi-asserted-by":"publisher","first-page":"74","DOI":"10.1177\/009207038801600107","article-title":"On the evaluation of structural equation models","volume":"16","year":"1988","journal-title":"Journal of the Academy of Marketing Science"},{"issue":"1","key":"key2024011302294419800_ref007","doi-asserted-by":"publisher","first-page":"1111","DOI":"10.1007\/s10639-020-10307-z","article-title":"No more excuses, learn English for free: factors affecting L2 learners intention to use online technology for informal English learning","volume":"26","year":"2021","journal-title":"Education and Information Technologies"},{"issue":"3","key":"key2024011302294419800_ref008","doi-asserted-by":"publisher","first-page":"420","DOI":"10.1108\/14684521011037025","article-title":"The relative importance of usability and functionality factors for online auction and shopping web sites","volume":"34","year":"2010","journal-title":"Online Information Review"},{"issue":"2","key":"key2024011302294419800_ref009","doi-asserted-by":"publisher","first-page":"39","DOI":"10.1080\/10864415.2015.979476","article-title":"Examining hedonic and utilitarian bidding motivations in online auctions: impacts of time pressure and competition","volume":"19","year":"2015","journal-title":"International Journal of Electronic Commerce"},{"issue":"2","key":"key2024011302294419800_ref010","doi-asserted-by":"publisher","first-page":"181","DOI":"10.1007\/s40299-012-0011-7","article-title":"The impact of college students' intrinsic and extrinsic motivation on continuance intention to use English mobile learning systems","volume":"22","year":"2013","journal-title":"The Asia-Pacific Education Researcher"},{"issue":"7","key":"key2024011302294419800_ref011","doi-asserted-by":"publisher","first-page":"882","DOI":"10.1108\/OIR-09-2015-0304","article-title":"The mediating role of sense of virtual community","volume":"40","year":"2016","journal-title":"Online Information Review"},{"issue":"3","key":"key2024011302294419800_ref012","doi-asserted-by":"publisher","first-page":"207","DOI":"10.19030\/jier.v9i3.7877","article-title":"The possibility of applying YouTube to motivate learning autonomy","volume":"9","year":"2013","journal-title":"Journal of International Educational Research"},{"issue":"2","key":"key2024011302294419800_ref013","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/21582440211019746","article-title":"Effects of a video featuring connected speech instruction on EFL undergraduates in Taiwan","volume":"11","year":"2021","journal-title":"SAGE Open"},{"issue":"1","key":"key2024011302294419800_ref014","doi-asserted-by":"publisher","first-page":"90","DOI":"10.1108\/OIR-08-2018-0251","article-title":"The helpfulness of online reviews: images in review content and the facial expressions of reviewers' avatars","volume":"44","year":"2020","journal-title":"Online Information Review"},{"issue":"1","key":"key2024011302294419800_ref015","doi-asserted-by":"publisher","first-page":"335","DOI":"10.1108\/INTR-05-2020-0252","article-title":"How do interpersonal interaction factors affect buyers' purchase intention in live stream shopping? The mediating effects of swift guanxi","volume":"32","year":"2022","journal-title":"Internet Research"},{"issue":"4","key":"key2024011302294419800_ref016","doi-asserted-by":"publisher","first-page":"511","DOI":"10.1016\/S0022-4359(01)00056-2","article-title":"Hedonic and utilitarian motivations for online retail shopping behavior","volume":"77","year":"2001","journal-title":"Journal of Retailing"},{"issue":"1","key":"key2024011302294419800_ref017","doi-asserted-by":"publisher","first-page":"134","DOI":"10.1108\/14684521111113623","article-title":"Understanding knowledge sharing in virtual communities: an integration of expectancy disconfirmation and justice theories","volume":"35","year":"2011","journal-title":"Online Information Review"},{"issue":"1","key":"key2024011302294419800_ref018","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1111\/j.1365-2575.2012.00407.x","article-title":"Understanding customers' repeat purchase intentions in B2C e-commerce: the roles of utilitarian value, hedonic value and perceived risk","volume":"24","year":"2014","journal-title":"Information Systems Journal"},{"key":"key2024011302294419800_ref019","unstructured":"Dataintelo (2022), \u201cOnline English learning platform market report\u2014global forecast from 2022 to 2030\u201d, available at: https:\/\/reurl.cc\/7jWvEb (accessed 21 December 2022)."},{"issue":"3","key":"key2024011302294419800_ref020","doi-asserted-by":"publisher","first-page":"319","DOI":"10.2307\/249008","article-title":"Perceived usefulness, perceived ease of use, and user acceptance of information technology","volume":"13","year":"1989","journal-title":"MIS Quarterly"},{"issue":"14","key":"key2024011302294419800_ref021","doi-asserted-by":"publisher","first-page":"1111","DOI":"10.1111\/j.1559-1816.1992.tb00945.x","article-title":"Extrinsic and intrinsic motivation to use computers in the workplace","volume":"22","year":"1992","journal-title":"Journal of Applied Social Psychology"},{"issue":"6","key":"key2024011302294419800_ref022","doi-asserted-by":"publisher","first-page":"1095","DOI":"10.1108\/OIR-04-2021-0226","article-title":"Applying the time continuum model of motivation to explain how major factors affect mobile learning motivation: a comparison of SEM and fsQCA","volume":"46","year":"2022","journal-title":"Online Information Review"},{"issue":"1","key":"key2024011302294419800_ref023","doi-asserted-by":"publisher","first-page":"62","DOI":"10.1108\/OIR-02-2019-0046","article-title":"A conceptualization of factors affecting collaborative knowledge building in online environments","volume":"44","year":"2019","journal-title":"Online Information Review"},{"volume-title":"Multivariate Data Analysis","year":"2009","key":"key2024011302294419800_ref024"},{"key":"key2024011302294419800_ref025","doi-asserted-by":"publisher","DOI":"10.1016\/j.tele.2019.101239","article-title":"An adoption model for virtual reality games: the roles of presence and enjoyment","volume":"42","year":"2019","journal-title":"Telematics and Informatics"},{"key":"key2024011302294419800_ref026","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1108\/OIR-04-2020-0152","article-title":"Beyond coolness: predicting the technology adoption of interactive wearable devices","volume":"49","year":"2019","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"7","key":"key2024011302294419800_ref027","doi-asserted-by":"publisher","first-page":"675","DOI":"10.1002\/mar.21204","article-title":"Feelings and functionality in social networking communities: a regulatory focus perspective","volume":"36","year":"2019","journal-title":"Psychology and Marketing"},{"issue":"1-2","key":"key2024011302294419800_ref028","doi-asserted-by":"publisher","first-page":"85","DOI":"10.1080\/09588221.2018.1545670","article-title":"The impact of online use of English on motivation to learn","volume":"33","year":"2020","journal-title":"Computer Assisted Language Learning"},{"issue":"3","key":"key2024011302294419800_ref029","doi-asserted-by":"publisher","first-page":"130","DOI":"10.1016\/j.elerap.2008.11.006","article-title":"Factors influencing the adoption of Internet banking: an integration of TAM and TPB with perceived risk and perceived benefit","volume":"8","year":"2009","journal-title":"Electronic Commerce Research and Applications"},{"issue":"7","key":"key2024011302294419800_ref030","doi-asserted-by":"publisher","first-page":"784","DOI":"10.1080\/09588221.2018.1540433","article-title":"Examining EFL learners' individual antecedents on the adoption of automated writing evaluation in China","volume":"32","year":"2019","journal-title":"Computer Assisted Language Learning"},{"issue":"6","key":"key2024011302294419800_ref031","doi-asserted-by":"publisher","first-page":"891","DOI":"10.1108\/OIR-11-2012-0196","article-title":"Exploring knowledge sharing in virtual communities","volume":"37","year":"2013","journal-title":"Online Information Review"},{"key":"key2024011302294419800_ref032","doi-asserted-by":"publisher","first-page":"74","DOI":"10.1016\/j.compedu.2018.06.005","article-title":"Using enhanced OER videos to facilitate English L2 learners' multicultural competence","volume":"125","year":"2018","journal-title":"Computers and Education"},{"issue":"7","key":"key2024011302294419800_ref033","doi-asserted-by":"publisher","first-page":"445","DOI":"10.1080\/10447318.2011.618097","article-title":"Hedonic and utilitarian motivations for physical game systems use behavior","volume":"28","year":"2012","journal-title":"International Journal of Human-Computer Interaction"},{"issue":"1","key":"key2024011302294419800_ref034","doi-asserted-by":"publisher","first-page":"299","DOI":"10.1108\/OIR-05-2018-0175","article-title":"Exploring the antecedents of mobile payment service usage: perspectives based on cost\u2013benefit theory, perceived value, and social influences","volume":"44","year":"2020","journal-title":"Online Information Review"},{"issue":"1","key":"key2024011302294419800_ref035","doi-asserted-by":"publisher","first-page":"65","DOI":"10.1016\/j.compedu.2010.08.019","article-title":"Developing multi-dimensional evaluation criteria for English learning websites with university students and professors","volume":"56","year":"2011","journal-title":"Computers and Education"},{"issue":"1","key":"key2024011302294419800_ref036","doi-asserted-by":"publisher","first-page":"21","DOI":"10.1108\/14684521011024100","article-title":"Demographic differences and the antecedents of blog stickiness","volume":"34","year":"2010","journal-title":"Online Information Review"},{"issue":"3","key":"key2024011302294419800_ref037","doi-asserted-by":"publisher","first-page":"577","DOI":"10.1108\/OIR-02-2019-0054","article-title":"Users' affect and satisfaction in a privacy calculus context","volume":"45","year":"2021","journal-title":"Online Information Review"},{"issue":"3","key":"key2024011302294419800_ref038","doi-asserted-by":"publisher","first-page":"3191","DOI":"10.1007\/s10639-022-11305-z","article-title":"Understanding secondary students\u2019 continuance intention to adopt AI-powered intelligent tutoring system for English learning","volume":"28","year":"2023","journal-title":"Education and Information Technologies"},{"issue":"1","key":"key2024011302294419800_ref039","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1108\/OIR-08-2018-0249","article-title":"A comprehensive framework to rank cloud-based e-learning providers using best-worst method (BWM): a multidimensional perspective","volume":"44","year":"2020","journal-title":"Online Information Review"},{"volume-title":"Human\u2013Computer Interaction","year":"1995","key":"key2024011302294419800_ref040"},{"edition":"2nd ed.","volume-title":"Fundamental Research Statistics for the Behavioral Sciences","year":"1975","key":"key2024011302294419800_ref041"},{"issue":"3","key":"key2024011302294419800_ref042","doi-asserted-by":"publisher","first-page":"366","DOI":"10.1002\/hbe2.261","article-title":"Mobile learning acceptance in social distancing during the COVID\u201019 outbreak: the mediation effect of hedonic motivation","volume":"3","year":"2021","journal-title":"Human Behavior and Emerging Technologies"},{"issue":"2","key":"key2024011302294419800_ref043","doi-asserted-by":"publisher","first-page":"356","DOI":"10.1108\/OIR-09-2021-0463","article-title":"Conflicted about online learning? Using sentiment analysis to explore learner approach-avoidance motivation","volume":"47","year":"2023","journal-title":"Online Information Review"},{"issue":"2","key":"key2024011302294419800_ref044","doi-asserted-by":"publisher","first-page":"355","DOI":"10.25300\/MISQ\/2014\/38.2.02","article-title":"Data collection in the digital age: innovative alternatives to student samples","volume":"38","year":"2014","journal-title":"MIS Quarterly"},{"issue":"3","key":"key2024011302294419800_ref045","doi-asserted-by":"publisher","first-page":"202","DOI":"10.1080\/09588221.2013.818555","article-title":"I help, therefore, I learn: service learning on Web 2.0 in an EFL speaking class","volume":"28","year":"2015","journal-title":"Computer Assisted Language Learning"},{"issue":"2","key":"key2024011302294419800_ref046","doi-asserted-by":"publisher","first-page":"211","DOI":"10.1177\/0539018414566670","article-title":"English e-learning in the virtual classroom and the factors that influence ESL (English as a second language): Taiwanese citizens' acceptance and use of the modular object-oriented dynamic learning environment","volume":"54","year":"2015","journal-title":"Social Science Information"},{"issue":"1","key":"key2024011302294419800_ref047","doi-asserted-by":"publisher","first-page":"114","DOI":"10.1108\/OIR-01-2020-0026","article-title":"Reconciling the effects of positive and negative electronic word of mouth: roles of confirmation bias and involvement","volume":"46","year":"2022","journal-title":"Online Information Review"},{"issue":"7","key":"key2024011302294419800_ref048","doi-asserted-by":"publisher","first-page":"1124","DOI":"10.1108\/OIR-12-2016-0354","article-title":"The perception of e-service scape and its influence on perceived e-shopping value and customer loyalty","volume":"42","year":"2018","journal-title":"Online Information Review"},{"key":"key2024011302294419800_ref049","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2022.102522","article-title":"Drawing goals nearer: using the goal-gradient perspective to increase online game usage","volume":"66","year":"2022","journal-title":"International Journal of Information Management"},{"issue":"3","key":"key2024011302294419800_ref050","doi-asserted-by":"publisher","first-page":"342","DOI":"10.1108\/14684521211241387","article-title":"Online gaming misbehaviours and their adverse impact on other gamers","volume":"36","year":"2012","journal-title":"Online Information Review"},{"issue":"12","key":"key2024011302294419800_ref051","doi-asserted-by":"publisher","first-page":"774","DOI":"10.1016\/j.technovation.2007.01.001","article-title":"Shopping motivations on Internet: a study based on utilitarian and hedonic value","volume":"27","year":"2007","journal-title":"Technovation"},{"issue":"1","key":"key2024011302294419800_ref052","doi-asserted-by":"publisher","first-page":"143","DOI":"10.25300\/MISQ\/2014\/38.1.07","article-title":"Contribution behavior in virtual communities: cognitive, emotional, and social influences","volume":"38","year":"2014","journal-title":"MIS Quarterly"},{"issue":"5","key":"key2024011302294419800_ref053","doi-asserted-by":"publisher","first-page":"1311","DOI":"10.17705\/1jais.00695","article-title":"Too engaged to contribute? An exploration of antecedents and dual consequences of newcomer engagement in online social groups","volume":"22","year":"2021","journal-title":"Journal of the Association for Information Systems"},{"issue":"2","key":"key2024011302294419800_ref054","doi-asserted-by":"publisher","first-page":"205","DOI":"10.1108\/IntR-07-2012-0144","article-title":"Antecedents for user intention to adopt another auction site","volume":"24","year":"2014","journal-title":"Internet Research"},{"issue":"5","key":"key2024011302294419800_ref055","doi-asserted-by":"publisher","first-page":"647","DOI":"10.1108\/OIR-08-2016-0230","article-title":"How does gender swapping impact online gamer loyalty? The perspective of interdependence theory","volume":"42","year":"2018","journal-title":"Online Information Review"},{"issue":"2","key":"key2024011302294419800_ref056","doi-asserted-by":"publisher","first-page":"741","DOI":"10.1108\/INTR-01-2021-0001","article-title":"Evaluating e-commerce website qualities: personality traits as triggers","volume":"33","year":"2023","journal-title":"Internet Research"},{"key":"key2024011302294419800_ref057","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2021.102439","article-title":"How does media richness foster online gamer loyalty","volume":"62","year":"2022","journal-title":"International Journal of Information Management"},{"issue":"6","key":"key2024011302294419800_ref058","doi-asserted-by":"publisher","first-page":"601","DOI":"10.1111\/jcc4.12141","article-title":"How do online game communities retain gamers? Social presence and social capital perspectives","volume":"20","year":"2015","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"1","key":"key2024011302294419800_ref059","doi-asserted-by":"publisher","first-page":"287","DOI":"10.1108\/INTR-01-2020-0008","article-title":"Motivation and sustained participation in the online crowdsourcing community: the moderating role of community commitment","volume":"31","year":"2021","journal-title":"Internet Research"},{"issue":"3","key":"key2024011302294419800_ref060","doi-asserted-by":"publisher","first-page":"153","DOI":"10.17705\/1jais.00325","article-title":"Effects of extrinsic and intrinsic motivators on using utilitarian, hedonic, and dual-purposed information systems: a meta-analysis","volume":"14","year":"2013","journal-title":"Journal of the Association for Information Systems"},{"issue":"1","key":"key2024011302294419800_ref061","doi-asserted-by":"publisher","first-page":"403","DOI":"10.1016\/j.compedu.2007.05.011","article-title":"Comprehensive evaluation criteria for English learning websites using expert validity surveys","volume":"51","year":"2008","journal-title":"Computers and Education"},{"issue":"2","key":"key2024011302294419800_ref062","doi-asserted-by":"publisher","first-page":"422","DOI":"10.1108\/OIR-02-2020-0058","article-title":"Understanding virtual reality continuance: an extended perspective of perceived value","volume":"45","year":"2021","journal-title":"Online Information Review"},{"issue":"2","key":"key2024011302294419800_ref063","doi-asserted-by":"publisher","first-page":"389","DOI":"10.1108\/OIR-07-2020-0287","article-title":"Adoption of mobile library apps as learning tools in higher education: a tale between Hong Kong and Japan","volume":"45","year":"2021","journal-title":"Online Information Review"},{"issue":"4","key":"key2024011302294419800_ref064","doi-asserted-by":"publisher","first-page":"600","DOI":"10.1108\/OIR-11-2017-0340","article-title":"Intelligent tutoring systems and learning performance: applying task-technology fit and IS success model","volume":"43","year":"2019","journal-title":"Online Information Review"},{"issue":"4","key":"key2024011302294419800_ref065","doi-asserted-by":"publisher","first-page":"584","DOI":"10.1108\/OIR-09-2017-0271","article-title":"The antecedents and consequences of crowdfunding investors' citizenship behaviors: an empirical study of motivations and stickiness","volume":"43","year":"2019","journal-title":"Online Information Review"},{"key":"key2024011302294419800_ref066","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2021.807084","article-title":"The students' flow experience with the continuous intention of using online English platforms","volume":"12","year":"2022","journal-title":"Frontiers in Psychology"},{"issue":"6","key":"key2024011302294419800_ref067","doi-asserted-by":"publisher","first-page":"1034","DOI":"10.1108\/OIR-02-2021-0119","article-title":"Social media usage and employee creativity: is relational energy a missing link?","volume":"46","year":"2022","journal-title":"Online Information Review"}],"container-title":["Online Information Review"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/OIR-03-2022-0157\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/OIR-03-2022-0157\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:42:32Z","timestamp":1753396952000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/oir\/article\/48\/1\/187-208\/1222213"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2023,5,24]]},"references-count":67,"journal-issue":{"issue":"1","published-online":{"date-parts":[[2023,5,24]]},"published-print":{"date-parts":[[2024,1,15]]}},"alternative-id":["10.1108\/OIR-03-2022-0157"],"URL":"https:\/\/doi.org\/10.1108\/oir-03-2022-0157","relation":{},"ISSN":["1468-4527"],"issn-type":[{"type":"print","value":"1468-4527"}],"subject":[],"published":{"date-parts":[[2023,5,24]]}}}