{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,17]],"date-time":"2026-02-17T15:07:55Z","timestamp":1771340875355,"version":"3.50.1"},"reference-count":82,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2021,3,19]],"date-time":"2021-03-19T00:00:00Z","timestamp":1616112000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["OIR"],"published-print":{"date-parts":[[2021,10,14]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>During the past few years, the rise in social media use for information purposes in the absence of adequate control mechanisms has led to growing concerns about the reliability of the information in circulation and increased the presence of fake news. While this topic has recently gained researchers' attention, very little is known about users' fake news identification behavior. Hence, the purpose of this study is to understand the factors that contribute to individuals' identification of fake news on social media.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>This study employs a quantitative approach and proposes a behavioral model that explores the factors influencing users' identification of fake news on social media. It relies on data collected from a sample of 211 social media users which is tested using SEM.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The findings show that expertise in social media use and verification behavior have a positive impact on fake news identification, while trust in social media as an information channel decreases this identification behavior. Furthermore, results establish the mediating role of social media information trust and verification behavior.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>The present study enhances our understanding of social media users' fake news identification by presenting a behavioral model. It is one of the few that focuses on the individual and argues that by identifying the factors that reinforce users' fake news identification behavior on social media, this type of misinformation can be reduced. It offers several theoretical and practical contributions.<\/jats:p><\/jats:sec>","DOI":"10.1108\/oir-08-2020-0333","type":"journal-article","created":{"date-parts":[[2021,3,18]],"date-time":"2021-03-18T03:48:49Z","timestamp":1616039329000},"page":"1080-1096","source":"Crossref","is-referenced-by-count":55,"title":["An empirical approach to understanding users' fake news identification on social media"],"prefix":"10.1108","volume":"45","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-3398-8823","authenticated-orcid":false,"given":"Karine","family":"Aoun Barakat","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-6122-5674","authenticated-orcid":false,"given":"Amal","family":"Dabbous","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9441-1649","authenticated-orcid":false,"given":"Abbas","family":"Tarhini","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,3,19]]},"reference":[{"key":"key2022092314482120300_ref001","doi-asserted-by":"crossref","first-page":"100050","DOI":"10.1016\/j.osnem.2019.100050","article-title":"Rumors detection, verification and controlling mechanisms in online social networks: a survey","volume":"14","year":"2019","journal-title":"Online Social Networks and Media"},{"issue":"1","key":"key2022092314482120300_ref002","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1108\/OIR-02-2018-0065","article-title":"What the fake? Assessing the extent of networked political spamming and bots in the propagation of# fakenews on Twitter","volume":"43","year":"2019","journal-title":"Online Information Review"},{"issue":"2","key":"key2022092314482120300_ref003","doi-asserted-by":"crossref","first-page":"211","DOI":"10.1257\/jep.31.2.211","article-title":"Social media and fake news in the 2016 election","volume":"31","year":"2017","journal-title":"Journal of Economic Perspectives"},{"issue":"2018","key":"key2022092314482120300_ref004","first-page":"1673","article-title":"Teens, social media & technology 2018","volume":"31","year":"2018","journal-title":"Pew Research Center"},{"issue":"1","key":"key2022092314482120300_ref005","doi-asserted-by":"crossref","first-page":"116","DOI":"10.1016\/j.jfbs.2013.12.002","article-title":"A comparative study of CB-SEM and PLS-SEM for theory development in family firm research","volume":"5","year":"2014","journal-title":"Journal of Family Business Strategy"},{"key":"key2022092314482120300_ref006","first-page":"12","article-title":"Many Americans believe fake news is sowing confusion","volume":"15","year":"2016","journal-title":"Pew Research Center"},{"issue":"9","key":"key2022092314482120300_ref007","doi-asserted-by":"crossref","first-page":"1131","DOI":"10.1080\/10410236.2017.1331312","article-title":"See something, say something: correction of global health misinformation on social media","volume":"33","year":"2018","journal-title":"Health Communication"},{"issue":"4","key":"key2022092314482120300_ref008","doi-asserted-by":"crossref","first-page":"1207","DOI":"10.1016\/j.compedu.2009.06.004","article-title":"A descriptive model of information problem solving while using internet","volume":"53","year":"2009","journal-title":"Computers in Education"},{"issue":"3","key":"key2022092314482120300_ref009","doi-asserted-by":"crossref","first-page":"523","DOI":"10.2307\/25750690","article-title":"Information security policy compliance: an empirical study of rationality-based beliefs and information security awareness","volume":"34","year":"2010","journal-title":"MIS Quarterly"},{"issue":"1","key":"key2022092314482120300_ref010","first-page":"178","article-title":"From the Editors: common method variance in international business research","volume":"41","year":"2010","journal-title":"Journal of International Business Studies"},{"key":"key2022092314482120300_ref011","doi-asserted-by":"crossref","first-page":"15","DOI":"10.1145\/2823465.2823467","article-title":"Misleading online content: recognizing clickbait as \u2018false news\u2019","volume-title":"Proceedings of the 2015 ACM on Workshop on Multimodal Deception Detection","year":"2015"},{"issue":"1","key":"key2022092314482120300_ref012","first-page":"202","article-title":"This is fake news: investigating the role of conformity to other users' views when commenting on and spreading disinformation in social media","volume":"97","year":"2019","journal-title":"Computers in Human Behavior"},{"issue":"4","key":"key2022092314482120300_ref013","doi-asserted-by":"crossref","first-page":"909","DOI":"10.1037\/0021-9010.92.4.909","article-title":"Trust, trustworthiness, and trust propensity: a meta-analytic test of their unique relationships with risk taking and job performance","volume":"92","year":"2007","journal-title":"Journal of Applied Psychology"},{"issue":"3","key":"key2022092314482120300_ref014","doi-asserted-by":"crossref","first-page":"358","DOI":"10.1080\/15205436.2016.1262424","article-title":"Seeking out and avoiding the news media: young adults' proposed strategies for obtaining current events information","volume":"20","year":"2017","journal-title":"Mass Communication and Society"},{"issue":"2","key":"key2022092314482120300_ref015","doi-asserted-by":"crossref","first-page":"97","DOI":"10.1080\/23808985.2019.1602782","article-title":"Fake news as a two dimensional phenomenon: a framework and research agenda","volume":"43","year":"2019","journal-title":"Annals of the International Communication Association"},{"issue":"4","key":"key2022092314482120300_ref016","doi-asserted-by":"crossref","first-page":"1143","DOI":"10.1111\/j.1083-6101.2007.00367.x","article-title":"The benefits of Facebook \u2018friends:\u2019 Social capital and college students' use of online social network sites","volume":"12","year":"2007","journal-title":"Journal of Computer-Mediated Communication"},{"issue":"3","key":"key2022092314482120300_ref017","doi-asserted-by":"crossref","first-page":"515","DOI":"10.1177\/107769900007700304","article-title":"Perceptions of Internet information credibility","volume":"77","year":"2000","journal-title":"Journalism and Mass Communication Quarterly"},{"key":"key2022092314482120300_ref018","first-page":"1","article-title":"Falling for fake news: investigating the consumption of news via social media","year":"2018"},{"issue":"1","key":"key2022092314482120300_ref019","doi-asserted-by":"crossref","first-page":"51","DOI":"10.2307\/30036519","article-title":"Trust and TAM in online shopping: an integrated model","volume":"27","year":"2003","journal-title":"MIS Quarterly"},{"key":"key2022092314482120300_ref020","unstructured":"Ghosh, D. and Scott, B. (2018), \u201cDigital deceit: the technologies behind precision propaganda on the internet\u201d, available at: https:\/\/www.newamerica.org\/public-interest-technology\/policy-papers\/digitaldeceit\/."},{"issue":"2","key":"key2022092314482120300_ref021","doi-asserted-by":"crossref","first-page":"241","DOI":"10.1080\/10584609.2018.1504840","article-title":"How accurate are survey responses on social media and politics?","volume":"36","year":"2019","journal-title":"Political Communication"},{"key":"key2022092314482120300_ref022","volume-title":"A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM)","year":"2014"},{"key":"key2022092314482120300_ref023","volume-title":"Essentials of Business Research Methods","year":"2015"},{"key":"key2022092314482120300_ref024","volume-title":"A Primer on Partial Least Squares Structural Equation Modeling","year":"2017"},{"key":"key2022092314482120300_ref025","volume-title":"Modern Factor Analysis","year":"1976"},{"issue":"1","key":"key2022092314482120300_ref026","doi-asserted-by":"crossref","first-page":"107","DOI":"10.1016\/S0022-5371(77)80012-1","article-title":"Frequency and the conference of referential validity","volume":"16","year":"1977","journal-title":"Journal of Verbal Learning and Verbal Behavior"},{"issue":"1","key":"key2022092314482120300_ref027","doi-asserted-by":"crossref","first-page":"111","DOI":"10.21018\/rjcpr.2020.1.289","article-title":"Evaluating the spread of fake news and its detection. Techniques on social networking sites","volume":"22","year":"2020","journal-title":"Romanian Journal of Communication and Public Relations"},{"key":"key2022092314482120300_ref028","article-title":"Endorse the source\u2013the impact of information assessment on news sharing behavior","year":"2019"},{"key":"key2022092314482120300_ref029","first-page":"31","article-title":"Participatory transformations","volume-title":"Ubiquitous Learning","year":"2009"},{"key":"key2022092314482120300_ref030","first-page":"137","article-title":"Trust in news on social media","year":"2018"},{"issue":"1","key":"key2022092314482120300_ref031","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/10705519909540118","article-title":"Cutoff criteria for fit indexes in covariance structure analysis: conventional criteria versus new alternatives","volume":"6","year":"1999","journal-title":"Structural Equation Modeling: A Multidisciplinary Journal"},{"issue":"1","key":"key2022092314482120300_ref032","first-page":"295","article-title":"Third person effects of fake news: fake news regulation and media literacy interventions","volume":"80","year":"2018","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2022092314482120300_ref033","doi-asserted-by":"crossref","first-page":"371","DOI":"10.1177\/0002764219869406","article-title":"Does media literacy help identification of fake news? Information literacy helps, but other literacies don't","volume":"65","year":"2021","journal-title":"American Behavioral Scientist"},{"issue":"23","key":"key2022092314482120300_ref034","doi-asserted-by":"crossref","first-page":"5976","DOI":"10.1073\/pnas.1700175114","article-title":"Perceived social presence reduces fact-checking","volume":"114","year":"2017","journal-title":"Proceedings of the National Academy of Sciences"},{"issue":"1","key":"key2022092314482120300_ref035","first-page":"86","article-title":"Predictors of the utilization of digital library services among women patrons in Bayelsa State, Nigeria: the moderating role of marital status","volume":"1","year":"2020","journal-title":"Ianna Journal of Interdisciplinary Studies"},{"issue":"1","key":"key2022092314482120300_ref036","first-page":"42","article-title":"From incidental news exposure to news engagement. How perceptions of the news post and news usage patterns influence engagement with news articles encountered on Facebook","volume":"76","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2022092314482120300_ref037","doi-asserted-by":"crossref","first-page":"91","DOI":"10.1080\/08824096.2017.1379984","article-title":"Why users share the news: a theory of reasoned action- based study on the antecedents of news-sharing behavior","volume":"35","year":"2018","journal-title":"Communication Research Reports"},{"issue":"12","key":"key2022092314482120300_ref038","doi-asserted-by":"crossref","first-page":"1194","DOI":"10.1080\/0144929X.2019.1578828","article-title":"Recognise misinformation and verify before sharing: a reasoned action and information literacy perspective","volume":"38","year":"2019","journal-title":"Behaviour and Information Technology"},{"key":"key2022092314482120300_ref039","unstructured":"Kiely, E. and Robertson, L. (2016), \u201cHow to spot fake news\u201d, available at: https:\/\/www.factcheck.org\/2016\/11\/how-to-spot-fake-news\/."},{"issue":"4","key":"key2022092314482120300_ref040","doi-asserted-by":"crossref","first-page":"688","DOI":"10.1509\/jmkr.44.4.688","article-title":"Vigilant against manipulation: the effect of regulatory focus on the use of persuasion knowledge","volume":"44","year":"2007","journal-title":"Journal of Marketing Research"},{"issue":"6380","key":"key2022092314482120300_ref041","doi-asserted-by":"crossref","first-page":"1094","DOI":"10.1126\/science.aao2998","article-title":"The science of fake news","volume":"359","year":"2018","journal-title":"Science"},{"key":"key2022092314482120300_ref042","volume-title":"Marketing Research: An Applied Approach","year":"2007","edition":"3rd European ed"},{"issue":"2","key":"key2022092314482120300_ref043","doi-asserted-by":"crossref","first-page":"324","DOI":"10.1086\/422111","article-title":"Play, flow, and the online search experience","volume":"31","year":"2004","journal-title":"Journal of Consumer Research"},{"issue":"3","key":"key2022092314482120300_ref044","doi-asserted-by":"crossref","first-page":"271","DOI":"10.1016\/S0360-1315(03)00049-6","article-title":"College student Web use, perceptions of information credibility, and verification behavior","volume":"41","year":"2003","journal-title":"Computers in Education"},{"issue":"3","key":"key2022092314482120300_ref045","doi-asserted-by":"crossref","first-page":"413","DOI":"10.1111\/j.1460-2466.2010.01488.x","article-title":"Social and heuristic approaches to credibility evaluation online","volume":"60","year":"2010","journal-title":"Journal of Communication"},{"issue":"2","key":"key2022092314482120300_ref046","doi-asserted-by":"publisher","DOI":"10.1371\/journal.pone.0228882","article-title":"Self-reported willingness to share political news articles in online surveys correlates with actual sharing on Twitter","volume":"15","year":"2020","journal-title":"PLoS ONE"},{"issue":"10","key":"key2022092314482120300_ref047","doi-asserted-by":"crossref","first-page":"3720","DOI":"10.1177\/1461444818758715","article-title":"The small, disloyal fake news audience: the role of audience availability in fake news consumption","volume":"20","year":"2018","journal-title":"New Media and Society"},{"issue":"4","key":"key2022092314482120300_ref048","doi-asserted-by":"crossref","first-page":"199","DOI":"10.1080\/07421222.2005.11045823","article-title":"Antecedents of information and system quality: an empirical examination within the context of data warehousing","volume":"21","year":"2005","journal-title":"Journal of Management Information Systems"},{"key":"key2022092314482120300_ref049","volume-title":"Psychometric Methods","year":"1978"},{"key":"key2022092314482120300_ref050","first-page":"63","article-title":"Students assessing digital news and misinformation","volume-title":"Multidisciplinary International Symposium on Disinformation in Open Online Media","year":"2020"},{"issue":"1","key":"key2022092314482120300_ref051","first-page":"76","article-title":"Cutting the head as cure for headache: exploring the economic impact of Niger Delta Militancy on host communities","volume":"1","year":"2019","journal-title":"Ianna Journal of Interdisciplinary Studies"},{"issue":"2","key":"key2022092314482120300_ref052","doi-asserted-by":"crossref","first-page":"185","DOI":"10.1111\/jopy.12476","article-title":"Who falls for fake news? The roles of bullshit receptivity, overclaiming, familiarity, and analytic thinking","volume":"88","year":"2020","journal-title":"Journal of Personality"},{"key":"key2022092314482120300_ref053","unstructured":"Perez, F. (2018), \u201cExploring perceptions of fake news using situational theories\u201d, available at: http:\/\/hdl.handle.net\/10657\/3093."},{"issue":"5","key":"key2022092314482120300_ref054","doi-asserted-by":"crossref","first-page":"879","DOI":"10.1037\/0021-9010.88.5.879","article-title":"Common method biases in behavioral research: a critical review of the literature and recommended remedies","volume":"88","year":"2003","journal-title":"Journal of Applied Psychology"},{"issue":"3-4","key":"key2022092314482120300_ref055","doi-asserted-by":"crossref","first-page":"271","DOI":"10.1016\/S0963-8687(02)00021-5","article-title":"Some antecedents and effects of trust in virtual communities","volume":"11","year":"2002","journal-title":"The Journal of Strategic Information Systems"},{"issue":"2","key":"key2022092314482120300_ref056","doi-asserted-by":"crossref","first-page":"269","DOI":"10.1080\/00913367.2017.1297272","article-title":"Development of trust scores in social media (TSM) algorithm and application to advertising practice and research","volume":"46","year":"2017","journal-title":"Journal of Advertising"},{"issue":"4","key":"key2022092314482120300_ref057","first-page":"435","article-title":"Factors influencing Generation Y consumers' perceptions of eWOM credibility: a study of the fast-food industry","volume":"26","year":"2016","journal-title":"International Review of Retail Distribution and Consumer Research"},{"issue":"3","key":"key2022092314482120300_ref058","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1145\/3305260","article-title":"Combating fake news: a survey on identification and mitigation techniques","volume":"10","year":"2019","journal-title":"ACM Transactions on Intelligent Systems and Technology (TIST)"},{"issue":"9","key":"key2022092314482120300_ref059","first-page":"2017","article-title":"News use across social media platforms","volume":"7","year":"2017","journal-title":"Pew Research Center"},{"issue":"1","key":"key2022092314482120300_ref060","first-page":"30","article-title":"Source detection of rumor in social network\u2013a review","volume":"9","year":"2019","journal-title":"Online Social Networks and Media"},{"issue":"1","key":"key2022092314482120300_ref061","doi-asserted-by":"crossref","first-page":"22","DOI":"10.1145\/3137597.3137600","article-title":"Fake news detection on social media: a data mining perspective","volume":"19","year":"2017","journal-title":"ACM SIGKDD Explorations Newsletter"},{"key":"key2022092314482120300_ref062","first-page":"43","article-title":"Studying fake news via network analysis: detection and mitigation","volume-title":"Emerging Research Challenges and Opportunities in Computational Social Network Analysis and Mining","year":"2019"},{"key":"key2022092314482120300_ref063","first-page":"312","article-title":"Beyond news contents: the role of social context for fake news detection","year":"2019"},{"key":"key2022092314482120300_ref064","first-page":"337","article-title":"Social identity and attitudes","volume-title":"Attitudes and Attitude Change","year":"2008"},{"issue":"5","key":"key2022092314482120300_ref065","doi-asserted-by":"crossref","first-page":"249","DOI":"10.15171\/ijhpm.2017.19","article-title":"The rise of post-truth populism in pluralist liberal democracies: challenges for health policy","volume":"6","year":"2017","journal-title":"International Journal of Health Policy and Management"},{"issue":"2","key":"key2022092314482120300_ref066","doi-asserted-by":"crossref","first-page":"137","DOI":"10.1080\/21670811.2017.1360143","article-title":"Defining \u201cfake news\u201d: a typology of scholarly definitions","volume":"6","year":"2018","journal-title":"Digital Journalism"},{"issue":"8","key":"key2022092314482120300_ref067","doi-asserted-by":"crossref","first-page":"2745","DOI":"10.1177\/1461444817731756","article-title":"Audiences' acts of authentication in the age of fake news: a conceptual framework","volume":"20","year":"2018","journal-title":"New Media and Society"},{"key":"key2022092314482120300_ref068","article-title":"MENA region battles the infodemic: from fake news to hashtag-washing in the region's ongoing information wars","year":"2020"},{"issue":"4","key":"key2022092314482120300_ref069","doi-asserted-by":"crossref","first-page":"473","DOI":"10.1080\/13691180801999027","article-title":"Changing patterns of news consumption and participation","volume":"11","year":"2008","journal-title":"Information, Communication and Society"},{"key":"key2022092314482120300_ref070","article-title":"Combating fake news: an investigation of information verification behaviors on social networking sites","year":"2018"},{"key":"key2022092314482120300_ref071","article-title":"Recognition memory","volume-title":"Essay on New Behavioralisim","year":"1971"},{"issue":"1","key":"key2022092314482120300_ref072","first-page":"110","article-title":"A referential theory of the repetition-induced truth effect","volume":"160","year":"2017","journal-title":"Cognition"},{"issue":"6","key":"key2022092314482120300_ref073","doi-asserted-by":"crossref","first-page":"804","DOI":"10.1080\/1369118X.2015.1078834","article-title":"Development and validation of the internet skills scale (ISS)","volume":"19","year":"2016","journal-title":"Information, Communication and Society"},{"issue":"6","key":"key2022092314482120300_ref074","doi-asserted-by":"crossref","first-page":"542","DOI":"10.1057\/palgrave.ejis.3000644","article-title":"Perceived risk and trust associated with purchasing at electronic marketplaces","volume":"15","year":"2006","journal-title":"European Journal of Information Systems"},{"issue":"6380","key":"key2022092314482120300_ref075","doi-asserted-by":"crossref","first-page":"1146","DOI":"10.1126\/science.aap9559","article-title":"The spread of true and false news online","volume":"359","year":"2018","journal-title":"Science"},{"issue":"7","key":"key2022092314482120300_ref076","doi-asserted-by":"crossref","first-page":"870","DOI":"10.1080\/21670811.2019.1653208","article-title":"The reception of fake news: the interpretations and practices that shape the consumption of perceived misinformation","volume":"7","year":"2019","journal-title":"Digital Journalism"},{"issue":"1","key":"key2022092314482120300_ref077","first-page":"303","article-title":"Who trusts social media?","volume":"81","year":"2018","journal-title":"Computers in Human Behavior"},{"key":"key2022092314482120300_ref078","volume-title":"The Marketplace of Attention: How Audiences Take Shape in A Digital Age","year":"2014"},{"key":"key2022092314482120300_ref079","first-page":"324","article-title":"The impact of internal and external usability on knowledge transfer by the means of mobile technologies: a theoretical framework","year":"2018"},{"issue":"1","key":"key2022092314482120300_ref080","doi-asserted-by":"crossref","first-page":"181","DOI":"10.1108\/OIR-04-2019-0115","article-title":"The impact of personality in recognizing disinformation","volume":"44","year":"2019","journal-title":"Online Information Review"},{"issue":"2, Part 2","key":"key2022092314482120300_ref081","first-page":"1974","article-title":"Attitudinal effects of mere exposure","volume":"9","year":"1968","journal-title":"Journal of Personality and Social Psychology"},{"issue":"1","key":"key2022092314482120300_ref082","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1080\/15252019.2009.10722159","article-title":"Social factors in user perceptions and responses to advertising in online social networking communities","volume":"10","year":"2009","journal-title":"Journal of Interactive Advertising"}],"container-title":["Online Information Review"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/OIR-08-2020-0333\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/OIR-08-2020-0333\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:43:40Z","timestamp":1753397020000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/oir\/article\/45\/6\/1080-1096\/318048"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,3,19]]},"references-count":82,"journal-issue":{"issue":"6","published-online":{"date-parts":[[2021,3,19]]},"published-print":{"date-parts":[[2021,10,14]]}},"alternative-id":["10.1108\/OIR-08-2020-0333"],"URL":"https:\/\/doi.org\/10.1108\/oir-08-2020-0333","relation":{},"ISSN":["1468-4527"],"issn-type":[{"value":"1468-4527","type":"print"}],"subject":[],"published":{"date-parts":[[2021,3,19]]}}}