{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,25]],"date-time":"2026-02-25T22:38:23Z","timestamp":1772059103165,"version":"3.50.1"},"reference-count":22,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2015,9,1]],"date-time":"2015-09-01T00:00:00Z","timestamp":1441065600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,9,1]]},"abstract":"\n Purpose<\/jats:title>\n \u2013 The purpose of this paper is to report on an information gathering study on users\u2019 research data-related challenges and proposals for library research data services (RDS). This study probes how early career researchers visually conceptualize the research process in their disciplines, their self-reported research data challenges, and their recommendations for library RDS. <\/jats:p>\n <\/jats:sec>\n \n Design\/methodology\/approach<\/jats:title>\n \u2013 Two focus group sessions were undertaken with a total of eight early career researchers. Adopting the visual narrative inquiry method, the participants were asked to sketch the general research process in their domain. The individuals\u2019 illustrations of the research process were then used as the basis for reflecting on their data-related needs and potential RDS that would assist them during the research process. <\/jats:p>\n <\/jats:sec>\n \n Findings<\/jats:title>\n \u2013 Participants presented a research process that was more personal and, in most cases, more imperfect than the research lifecycle models that academic libraries are increasingly using for RDS development and communication. The authors present their data-related challenges, which included data access barriers, low knowledge of best practices for research data management, the need for a deeper understanding of post-publication impact, and inconsistent awareness of existing library and institution RDS. The authors outline RDS recommendations that participants proposed, which included a web-based tools, customized training sessions, and \u201cdistilled\u201d guides to research data best practices. <\/jats:p>\n <\/jats:sec>\n \n Practical implications<\/jats:title>\n \u2013 The study flagged users\u2019 gaps in understandings of existing library and institutional RDS, suggesting that there may be an opportunity to engage users in the design of communications plans for services. The findings from this user study will inform the development of RDS at the institution. <\/jats:p>\n <\/jats:sec>\n \n Originality\/value<\/jats:title>\n \u2013 This paper puts forth a methodological approach that academic libraries can adapt for understanding users\u2019 needs and user-generated design solutions.<\/jats:p>\n <\/jats:sec>","DOI":"10.1108\/prog-01-2015-0012","type":"journal-article","created":{"date-parts":[[2015,9,11]],"date-time":"2015-09-11T03:53:31Z","timestamp":1441943611000},"page":"408-423","source":"Crossref","is-referenced-by-count":22,"title":["Using participatory design and visual narrative inquiry to investigate researchers\u2019 data challenges and recommendations for library research data services"],"prefix":"10.1108","volume":"49","author":[{"given":"Eleanor","family":"Mattern","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Wei","family":"Jeng","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Daqing","family":"He","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Liz","family":"Lyon","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Aaron","family":"Brenner","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2020122023095524600_b1","unstructured":"Bach, H.\n (2008), \u201cVisual narrative inquiry\u201d, in \n Givens, L.M.\n (Ed.), \n The Sage Encyclopedia of Qualitative Research Methods\n , SAGE, Thousand Oaks, CA, pp. 939-941."},{"key":"key2020122023095524600_b2","doi-asserted-by":"crossref","unstructured":"Bowler, L.\n , \n Knobel, C.\n and \n Mattern, E.\n (2015), \u201cFrom cyberbullying to well-being: a narrative-based participatory approach to values-oriented design for social media\u201d, \n Journal of the Association for Information Science and Technology\n , Vol. 66 No. 6, pp. 1274-1293. doi: 10.1002\/asi.23270, (accessed January 15, 2015).","DOI":"10.1002\/asi.23270"},{"key":"key2020122023095524600_b3","unstructured":"Bowler, L.\n , \n Mattern, E.\n and \n Knobel, C.\n (2014), \u201cDeveloping design interventions for cyberbullying: a narrative-based participatory approach, iConference 2014 Proceedings, Berlin, 4-7 March."},{"key":"key2020122023095524600_b4","doi-asserted-by":"crossref","unstructured":"Bresnahan, M.M.\n and \n Johnson, A.M.\n (2013), \u201cAssessing scholarly communication and research data training needs\u201d, \n Reference Services Review\n , Vol. 41 No. 3, pp. 413-433.","DOI":"10.1108\/RSR-01-2013-0003"},{"key":"key2020122023095524600_b5","unstructured":"Carlson, J.\n (2010), \u201cThe data curation profiles toolkit: interviewer\u2019s manual\u201d, Purdue University Libraries, West Lafayette, IN, pp. 7-8, available at: http:\/\/datacurationprofiles.org\/download (accessed October 27, 2014)."},{"key":"key2020122023095524600_b500","unstructured":"Carlson, J.\n (2014), \u201cThe use of life cycle models in developing and supporting data services\u201d, in \n Ray, J.M.\n (Ed.), \n Research Data Management: Practical Strategies for Information Professionals\n , Purdue University Press, West Lafayette, IN, pp. 63-86."},{"key":"key2020122023095524600_b9","doi-asserted-by":"crossref","unstructured":"Connelly, F.M.\n and \n Clandinin, D.J.\n (1990), \u201cStories of experience and narrative inquiry\u201d, \n Educational Researcher\n , Vol. 19 No. 5, pp. 2-14.","DOI":"10.3102\/0013189X019005002"},{"key":"key2020122023095524600_b10","doi-asserted-by":"crossref","unstructured":"Fischer, G.\n (2011), \u201cBeyond interaction: meta-design and cultures of participation\u201d, OzCHI \u201811 Proceedings of the 23rd Australian Computer-Human Interaction Conference, Canberra, pp. 112-121.","DOI":"10.1145\/2071536.2071553"},{"key":"key2020122023095524600_b11","unstructured":"Foster, N.F.\n (Ed.) (2014), \u201cParticipatory design in academic libraries: the second CLIR seminar\u201d, \n Participatory Design in Academic Libraries: New Reports and Findings\n , Council on Library and Information Resources, Washington, DC, pp. 1-6."},{"key":"key2020122023095524600_b12","unstructured":"Graham, S.\n (2011), \u201cPersonal research \n\t\t\t\t\t&\n\t\t\t\t learning environment\u201d, available at: https:\/\/bubbl.us\/mindmap?h=9cd6f\/12f200\/64\u00d70rKA2wjvAU (accessed March 20, 2015)."},{"key":"key2020122023095524600_b222","unstructured":"Hittinger, F.\n (2014), \u201cIntroducing digital workflows for academic research on the Mac\u201d, Butler Library Blog, April 3, available at: https:\/\/blogs.cul.columbia.edu\/butler\/2014\/04\/03\/introducing-digital-workflows-for-academic-research-on-the-mac-2\/ (accessed March 20, 2015)."},{"key":"key2020122023095524600_b14","unstructured":"Marcus, C.\n , \n Ball, S.\n , \n Delserone, L.\n , \n Hribar, A.\n and \n Loftus, W.\n (2007), \u201cUnderstanding research behaviors, information resources, and services needs of scientists and graduate students: a study by the University of Minnesota Libraries\u201d, available at: http:\/\/conservancy.umn.edu\/handle\/5546 (accessed January 23, 2015)."},{"key":"key2020122023095524600_b15","unstructured":"Posner, M.\n (2011), \u201cResearch tools redux: what i use\u201d, Miriam Posner\u2019s Blog, December 18, available at: http:\/\/miriamposner.com\/blog\/research-tools-redux-what-i-use\/ (accessed March 20, 2015)."},{"key":"key2020122023095524600_b23","unstructured":"Research Information Network (RIN) and the British Library\n (2009), \u201cPatterns of information use and exchange: case studies of researchers in the life sciences\u201d, available at: www.bl.uk\/reshelp\/experthelp\/science\/science@blevents\/previousevents\/rincasestudy\/Patterns_information_use-REPORT_Nov09.pdf (accessed March 25, 2015)."},{"key":"key2020122023095524600_b17","unstructured":"Schuler, D.\n and \n Namioka, A.\n (Eds) (1993), \n Participatory Design: Principles and Practices\n , Lawrence Edbaum Associates, Hillsdale, NJ."},{"key":"key2020122023095524600_b18","unstructured":"Spinuzzi, C.\n (2005), \u201cThe methodology of participatory design\u201d, \n Technical Communication\n , Vol. 52 No. 2, pp. 163-174."},{"key":"key2020122023095524600_b19","unstructured":"Stanfill, J.P.\n (2013), \u201cThe heart of my research workflow, HASTAC, May 6, available at: www.hastac.org\/blogs\/jstanfill\/2013\/05\/06\/heart-my-research-workflow (accessed March 20, 2015)."},{"key":"key2020122023095524600_b20","unstructured":"Stanford Design Program and Stanford Arts Institute\n (2012), \u201cRedesigning theater\u201d, available at: http:\/\/dschool.stanford.edu\/redesigningtheater\/the-design-thinking-process (accessed January 20, 2015)."},{"key":"key2020122023095524600_b21","doi-asserted-by":"crossref","unstructured":"Weller, T.\n and \n Monroe-Gulick, A.\n (2014), \u201cUnderstanding methodological and disciplinary differences in the data practices of academic researchers\u201d, \n Library Hi Tech\n , Vol. 32 No. 3, pp. 467-482.","DOI":"10.1108\/LHT-02-2014-0021"},{"key":"key2020122023095524600_b22","doi-asserted-by":"crossref","unstructured":"Witt, M.\n , \n Carlson, J.\n , \n Brandt, D.S.\n and \n Cragin, M.H.\n (2009), \u201cConstructing data curation profiles\u201d, \n The International Journal of Digital Curation\n , Vol. 3 No. 4, pp. 93-103.","DOI":"10.2218\/ijdc.v4i3.117"},{"key":"key2020122023095524600_frd1","doi-asserted-by":"crossref","unstructured":"Carlson, J.\n (2013), \u201cOpportunities and barriers for librarians in exploring data: observations from the data curation profile workshops\u201d, \n Journal of eScience Librarianship\n , Vol. 2 No. 2, pp. 17-33.","DOI":"10.7191\/jeslib.2013.1042"},{"key":"key2020122023095524600_frd2","unstructured":"Carlson, J.\n and \n Brandt, D.S.\n (Eds) (2013), \u201cData curation profiles directory\u201d, available 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Cox","sequence":"first","affiliation":[],"role":[{"role":"editor","vocabulary":"crossref"}]}],"short-title":[],"issued":{"date-parts":[[2015,9,1]]},"references-count":22,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2015,9,1]]}},"alternative-id":["10.1108\/PROG-01-2015-0012"],"URL":"https:\/\/doi.org\/10.1108\/prog-01-2015-0012","relation":{},"ISSN":["0033-0337"],"issn-type":[{"value":"0033-0337","type":"print"}],"subject":[],"published":{"date-parts":[[2015,9,1]]}}}