{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,15]],"date-time":"2026-01-15T11:51:55Z","timestamp":1768477915902,"version":"3.49.0"},"reference-count":30,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2013,7,19]],"date-time":"2013-07-19T00:00:00Z","timestamp":1374192000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2013,7,19]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to describe how the authors gained a better understanding of the variety of library users' data needs, and how gradually some new data services were established based on current capabilities.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>This paper uses a case study of the new data services at the John Cotton Dana Library, at Rutgers, The State University of New Jersey, Newark campus, to demonstrate the possible ways to extend data reference services and provide data computing services. A content analysis of services records shows how each user group falls into the multiple data services levels and subcategories.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Library users can be classified into many different categories, and each of these may have different needs. Research centers might have big projects involving data gathering and applications where a librarian can mainly provide consultation; while an individual faculty member or student might need the librarians as research partners, with help for their specific problems. Computing data services can involve group training and statistical analysis assistance, where researchers need emergent help. Data librarians can take various opportunities for data management education, thereby gradually raising awareness and cultivating better research habits among researchers.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>Library data computing services can make unique contributions to faculty and students' research and study. Institution, library and users' interaction determines the levels and extent of data services and is generalized from the description and analysis of typical data service examples. Classic concept of data services levels is applied to a concrete case of data services program, and sub\u2010categories of each data services level and user types are developed based on the authors' services record.<\/jats:p><\/jats:sec>","DOI":"10.1108\/prog-04-2012-0010","type":"journal-article","created":{"date-parts":[[2013,7,19]],"date-time":"2013-07-19T08:00:37Z","timestamp":1374220837000},"page":"282-303","source":"Crossref","is-referenced-by-count":18,"title":["Supporting the research process through expanded library data services"],"prefix":"10.1108","volume":"47","author":[{"given":"Minglu","family":"Wang","sequence":"first","affiliation":[]}],"member":"140","reference":[{"key":"key2022020620444556800_b1","unstructured":"Adams, M.O. (1982), \u201cModels of data library development and information system services: an overview\u201d, Library Trends, Vol. 30 No. 3, pp. 377\u2010381."},{"key":"key2022020620444556800_b2","unstructured":"Bennett, T.B. (2010), \u201cResearch data services at Singapore Management University: engagement summary report\u201d, Research Collection Library, Paper 5, available at: http:\/\/ink.library.smu.edu.sg\/library_research\/5 (accessed 7 September 2012)."},{"key":"key2022020620444556800_b3","doi-asserted-by":"crossref","unstructured":"Bennett, T.B. and Nicholson, S. (2004), \u201cInteractions between the academic business library and research data services\u201d, Portal: Libraries and the Academy, Vol. 4 No. 1, pp. 105\u2010121.","DOI":"10.1353\/pla.2004.0001"},{"key":"key2022020620444556800_b4","doi-asserted-by":"crossref","unstructured":"Bennett, T.B. and Nicholson, S.W. (2007), \u201cResearch libraries: connecting users to numeric and spatial resources\u201d, Social Science Computer Review, Vol. 25 No. 3, pp. 302\u2010318.","DOI":"10.1177\/0894439306294466"},{"key":"key2022020620444556800_b5","doi-asserted-by":"crossref","unstructured":"Borgman, C.L. (2010), \u201cResearch data: who will share what, with whom, when, and why?\u201d, paper presented at the Fifth China\u2010North America Library Conference, Beijing, 9\u201010 September, available at http:\/\/works.bepress.com\/borgman\/238 (accessed 7 September 2012).","DOI":"10.2139\/ssrn.1714427"},{"key":"key2022020620444556800_b6","unstructured":"Cook, M.N., Hernandez, J.J. and Shawn, N. (2001), Numeric Data Products and Services, Association of Research Libraries, Washington, DC, available at: www.arl.org\/bm\u223cdoc\/spec263web.pdf (accessed 10 September 2012)."},{"key":"key2022020620444556800_b7","doi-asserted-by":"crossref","unstructured":"Delserone, L.M. 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