{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,30]],"date-time":"2026-04-30T03:57:48Z","timestamp":1777521468449,"version":"3.51.4"},"reference-count":40,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2015,7,6]],"date-time":"2015-07-06T00:00:00Z","timestamp":1436140800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2015,7,6]]},"abstract":"\n Purpose<\/jats:title>\n \u2013 The purpose of this paper is to provide an in-depth insight on librarians\u2019 use of the social networking site Facebook as a way to connect and promote interaction with library users. A series of common practices for building and maintaining a Facebook page for information professionals are thoroughly and critically presented. <\/jats:p>\n <\/jats:sec>\n \n Design\/methodology\/approach<\/jats:title>\n \u2013 Two methods were employed for the purposes of this study. Specifically, a systematic review was adopted to identify all the relevant literature concerning librarian\u2019s use of Facebook, and a content analysis of the literature to identify the specific Facebook features used, the way these were employed by librarians, and the reasons these specific features were chosen. <\/jats:p>\n <\/jats:sec>\n \n Findings<\/jats:title>\n \u2013 In total, 12 Facebook features used by librarians in the literature were identified through content analysis. The creation of the librarian\u2019s Facebook Profile was the most important featured employed followed by Groups Messages, Wall Posts, Events and Friends. <\/jats:p>\n <\/jats:sec>\n \n Research limitations\/implications<\/jats:title>\n \u2013 This study extents a literature review paper (Vassilakaki and Garoufallou, 2014). Therefore, only papers published between 2005 and 2012 and assigned to categories \u201clibrarians creating profiles on Facebook\u201d, \u201cLibrarians personal experiences on Facebook\u201d and \u201cexploring librarians\u2019 perspectives\u201d were considered with the view to focus on librarians\u2019 views and the way they use Facebook to connect with users. <\/jats:p>\n <\/jats:sec>\n \n Originality\/value<\/jats:title>\n \u2013 This study contributes in providing the baseline for creating a series of best practices for librarians use of Facebook for professional purposes. Furthermore, it provides a valuable insight on the specific ways information professionals use Facebook successfully.<\/jats:p>\n <\/jats:sec>","DOI":"10.1108\/prog-10-2014-0073","type":"journal-article","created":{"date-parts":[[2015,6,22]],"date-time":"2015-06-22T09:34:10Z","timestamp":1434965650000},"page":"343-359","source":"Crossref","is-referenced-by-count":11,"title":["Library Facebook practices for creating and promoting a professional profile"],"prefix":"10.1108","volume":"49","author":[{"given":"Evgenia","family":"Vassilakaki","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Emmanouel","family":"Garoufallou","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"140","reference":[{"key":"key2020122300590767800_b2","unstructured":"Alam, M.\n and \n Wagner, C.\n (2013), \u201c\u2018Facebook distress\u2019: a model to investigate discontinuation of social networking site use\u201d, PACIS 2013 Proceedings, Paper 179, available at: http:\/\/aisel.aisnet.org\/pacis2013\/179 (accessed 5 October 2014)."},{"key":"key2020122300590767800_b1","doi-asserted-by":"crossref","unstructured":"Al-Daihani, S.\n (2010), \u201cExploring the use of social software by master of library and information science students\u201d, \n Library Review\n , Vol. 59 No. 2, pp. 117-131.","DOI":"10.1108\/00242531011023871"},{"key":"key2020122300590767800_b3","doi-asserted-by":"crossref","unstructured":"Alford, E.\n (2009), \u201cPromoting and marketing e-resources\u201d, \n The Serials Librarian\n , Vol. 57 No. 3, pp. 272-277.","DOI":"10.1080\/03615260902877084"},{"key":"key2020122300590767800_b4","doi-asserted-by":"crossref","unstructured":"Boyd, D.M.\n and \n Ellison, N.B.\n (2007), \u201cSocial network sites: definition, history, and scholarship\u201d, \n Journal of Computer-Mediated Communication\n , Vol. 13 No. 1, pp. 210-230.","DOI":"10.1111\/j.1083-6101.2007.00393.x"},{"key":"key2020122300590767800_b5","unstructured":"Breeding, M.\n (2007), \u201cLibrarians face online social networks\u201d, \n Computers in Libraries\n , Vol. 27 No. 8, pp. 30-33."},{"key":"key2020122300590767800_b6","unstructured":"Bugeja, M.S.\n (2006), \u201cHeads up: facing the Facebook\u201d, \n Chronicle of Higher Education\n , Vol. 52 No. 21, pp. 1-4."},{"key":"key2020122300590767800_b7","doi-asserted-by":"crossref","unstructured":"Calvert, P.\n and \n Neo, E.\n (2012), \u201cFacebook and the diffusion of innovation in New Zealand public libraries\u201d, \n Journal of Librarianship and Information Science\n , Vol. 44 No. 4, pp. 227-237.","DOI":"10.1177\/0961000611435038"},{"key":"key2020122300590767800_b8","unstructured":"Calvi, L.\n , \n Cassella, M.\n and \n Nuijten, K.\n (2010), \u201cEnhancing users\u2019 experience: a content analysis of 12 university libraries Facebook profiles\u201d, available at: http:\/\/dhanken.shh.fi\/dspace\/bitstream\/10227\/599\/19\/18calvi_cassella_nuijten.pdf (accessed 5 October 2014)."},{"key":"key2020122300590767800_b9","doi-asserted-by":"crossref","unstructured":"Charnigo, L.\n and \n Barnett-Ellis, P.\n (2007), \u201cChecking out facebook.com: the impact of a digital trend on academic libraries\u201d, \n Information Technology and Libraries\n , Vol. 26 No. 1, pp. 23-34.","DOI":"10.6017\/ital.v26i1.3286"},{"key":"key2020122300590767800_b10","doi-asserted-by":"crossref","unstructured":"Chu, M.\n and \n Meulemans, Y.N.\n (2008), \u201cThe problems and potential of myspace and facebook usage in academic libraries\u201d, \n Internet Reference Services Quarterly\n , Vol. 13 No. 1, pp. 69-85.","DOI":"10.1300\/J136v13n01_04"},{"key":"key2020122300590767800_b11","doi-asserted-by":"crossref","unstructured":"Connell, R.S.\n (2008), \u201cAcademic libraries, facebook and myspace, and student outreach: a survey of student opinion\u201d, \n Portal: Libraries and 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patrons are: outreach in myspace and facebook\u201d, \n American Libraries\n , Vol. 38 No. 4, pp. 1-2."},{"key":"key2020122300590767800_b17","doi-asserted-by":"crossref","unstructured":"Garoufallou E.\n and \n Charitopoulou, V.\n (2012), \u201cWeb 2.0 in library and information science education: the Greek case\u201d, \n New Library World\n , Vol. 3 Nos 3\/4, pp. 202-217.","DOI":"10.1108\/03074801211218561"},{"key":"key2020122300590767800_b16","doi-asserted-by":"crossref","unstructured":"Garoufallou, E.\n and \n Charitopoulou, V.\n (2011), \u201cThe use and awareness of web 2.0 tools by Greek LIS students\u201d, \n New Library World\n , Vol. 112 Nos 11\/12, pp. 490-498.","DOI":"10.1108\/03074801111190383"},{"key":"key2020122300590767800_b18","doi-asserted-by":"crossref","unstructured":"Glazer, H.\n (2009), \u201cClever outreach or costly diversion?: an academic library evaluates its Facebook experience\u201d, \n C&RL News\n , Vol. 70 No. 1, pp. 11-15.","DOI":"10.5860\/crln.70.1.8110"},{"key":"key2020122300590767800_b19","doi-asserted-by":"crossref","unstructured":"Graham, J.M.\n , \n Faix, A.\n and \n Hartman, L.\n (2009), \u201cCrashing the Facebook party: one library\u2019s experiences in the students\u2019 domain\u201d, \n Library Review\n , Vol. 58 No. 3, pp. 228-236.","DOI":"10.1108\/00242530910942072"},{"key":"key2020122300590767800_b20","doi-asserted-by":"crossref","unstructured":"Grgic, I.H.\n (2013), \u201cCroatian school libraries on Facebook: meeting the needs of young library users\u201d, \n New Library World\n , Vol. 114 Nos 9\/10, pp. 416-427.","DOI":"10.1108\/NLW-01-2013-0010"},{"key":"key2020122300590767800_b21","unstructured":"Hemingway, P.\n and \n Brereton, N.\n (2009), \u201cWhat is a systematic review?\u201d, \n Evidence-Based Medicine\n , No. 1, pp. 1-8, available at: www.medicine.ox.ac.uk\/bandolier\/painres\/download\/whatis\/syst-review.pdf (accessed 5 October 2014)."},{"key":"key2020122300590767800_b22","doi-asserted-by":"crossref","unstructured":"Hendrix, D.\n , \n Chiarella, D.\n , \n Hasman, L.\n , \n Murphy, S.\n and \n Zafron, M.L.\n (2009), \u201cUse of Facebook in academic health sciences libraries\u201d, \n Journal of the Medical Library Association: JMLA\n , Vol. 97 No. 1, pp. 44-47.","DOI":"10.3163\/1536-5050.97.1.008"},{"key":"key2020122300590767800_b23","unstructured":"Kealey, S.\n (2007), \u201cFishing in a barrel Facebook as an outreach and marketing tool for academic libraries\u201d, available at: www.powershow.com\/view1\/22069d-MGE3Z\/Fishing_in_a_Barrel_Facebook_as_an_Outreach_and_Marketing_Tool_for_Academic_Libraries_powerpoint_ppt_presentation (accessed 5 October 2014)."},{"key":"key2020122300590767800_b24","doi-asserted-by":"crossref","unstructured":"Khan, A.M.\n and \n Ansari, A.\n (2014), \u201cRole of social networks in library and information services in india: efficiency and effectiveness\u201d, \n Library Hi Tech News\n , Vol. 31 No. 5, pp. 11-13.","DOI":"10.1108\/LHTN-04-2014-0027"},{"key":"key2020122300590767800_b25","unstructured":"King, D.L.\n (2011), \u201cFacebook for libraries: an article in American libraries\u201d, available at: www.davidleeking.com\/2011\/05\/31\/facebook-for-libraries-an-article-in-american-libraries\/#.UIKabBgbjC8 (accessed 5 October 2014)."},{"key":"key2020122300590767800_b26","unstructured":"Kwong, V.\n (2006), \u201cReach out to your students using MySpace and Facebook\u201d, \n Indiana Libraries\n , Vol. 26 No. 3, pp. 53-57."},{"key":"key2020122300590767800_b27","doi-asserted-by":"crossref","unstructured":"Landis, C.\n (2007), \u201cSocial networking sites: getting friendly with our users\u201d, \n C&RL News\n , Vol. 68 No. 11, pp. 709-712.","DOI":"10.5860\/crln.68.11.7907"},{"key":"key2020122300590767800_b28","unstructured":"Lawson, D.\n (2007), \u201cTaking the library to users: experimenting with Facebook as an outreach tool\u201d, in \n Cohen, L.B.\n (Ed.), \n In Library 2.0: Initiatives in Academic Libraries\n , ALA, pp. 145-155."},{"key":"key2020122300590767800_b29","unstructured":"Mack, D.\n , \n Behler, A.\n , \n Roberts, B.\n and \n Rimland, E.\n (2007), \u201cReaching students with Facebook: data and best practices\u201d, \n Electronic Journal of Academic and Special Librarianship\n , Vol. 8 No. 2, pp. 1-9."},{"key":"key2020122300590767800_b31","doi-asserted-by":"crossref","unstructured":"Mathews, B.S.\n (2006), \u201cDo you Facebook?: networking with students online\u201d, \n C&RL News\n , Vol. 67 No. 5, pp. 306-307.","DOI":"10.5860\/crln.67.5.7622"},{"key":"key2020122300590767800_b32","unstructured":"McKay, D.\n and \n Morgan, T.\n (2008), \u201cUser experience in an Australian academic library\u201d. EDUCAUSE, available at: http:\/\/hdl.handle.net\/1959.3\/52242 (accessed 5 October 2014)."},{"key":"key2020122300590767800_b33","unstructured":"Miller, S.E.\n and \n Jensen, L.A.\n (2005), \u201cConnecting and communicating with students on Facebook\u201d, \n Computers in Libraries\n , Vol. 27 No. 8, pp. 18-22."},{"key":"key2020122300590767800_b34","unstructured":"Parveen, N.\n (2011), \u201cUse of social networking site (Facebook) in making awareness among the library and information science professionals of university libraries of U.P: a case study\u201d, \n International Journal of Digital Library Services\n , Vol. 1 No. 1, pp. 9-17."},{"key":"key2020122300590767800_b35","unstructured":"Powers, A.C.\n , \n Schmidt, J.\n and \n Hill, C.\n (2007), \u201cWhy can\u2019t we be friends? The MSU libraries find friends on Facebook\u201d, \n Mississippi Libraries\n , Vol. 72 No. 1, pp. 3-6."},{"key":"key2020122300590767800_b36","doi-asserted-by":"crossref","unstructured":"Ravindran, T.\n , \n Chua, A.Y.K.\n and \n Hoe-Lian, D.\n (2013), \u201cCharacteristics of social network fatigue\u201d, In Information Technology: New Generations (ITNG), Tenth International Conference on IEEE, Las Vegas, NV, 15-17 April.","DOI":"10.1109\/ITNG.2013.66"},{"key":"key2020122300590767800_b37","unstructured":"Roncaglia, G.\n (2007), \u201cSchool libraries and social networks\u201d, In Proceedings of the 38th Annual Conference of the International Association of School Librarianship, Incorporating the 13th International Forum on School Librarianship, 2-4 September 2009, pp. 1-9, available at: http:\/\/dspace.unitus.it\/bitstream\/2067\/1275\/1\/KN-Roncagli[1].pdf (accessed 5 October 2014)."},{"key":"key2020122300590767800_b38","unstructured":"Secker, J.\n (2008), \n Case study 5: Libraries and Facebook\n , Universiity of London, Centre for Distance Education, London."},{"key":"key2020122300590767800_b40","doi-asserted-by":"crossref","unstructured":"Vassilakaki, E.\n and \n Garoufallou, M.\n (2014), \u201cThe impact of Facebook on libraries and librarians: a review of the literature\u201d, \n Program: Electronic Library and Information Systems\n , Vol. 48 \n No 3, pp. 226-245.","DOI":"10.1108\/PROG-03-2013-0011"},{"key":"key2020122300590767800_frd1","unstructured":"Solomon, L.\n (2012), \u201cFine-tuning Facebook for libraries\u201d, available at: http:\/\/infopeople.org\/training\/fine-tuning-facebook-libraries (accessed 5 October 2014)."},{"key":"key2020122300590767800_frd2","unstructured":"University of Maryland\n (2007), \u201cSocial Networking 101: reaching library patrons with Facebook\u201d, available at: www.lib.umd.edu\/profiles\/thackman\/FacebookManual.pdf (accessed 5 October 2014)."}],"container-title":["Program"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/PROG-10-2014-0073\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/PROG-10-2014-0073\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:57:37Z","timestamp":1753394257000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/dta\/article\/49\/3\/343-359\/323761"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2015,7,6]]},"references-count":40,"journal-issue":{"issue":"3","published-print":{"date-parts":[[2015,7,6]]}},"alternative-id":["10.1108\/PROG-10-2014-0073"],"URL":"https:\/\/doi.org\/10.1108\/prog-10-2014-0073","relation":{},"ISSN":["0033-0337"],"issn-type":[{"value":"0033-0337","type":"print"}],"subject":[],"published":{"date-parts":[[2015,7,6]]}}}