{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,23]],"date-time":"2026-03-23T18:27:26Z","timestamp":1774290446726,"version":"3.50.1"},"reference-count":49,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2011,4,26]],"date-time":"2011-04-26T00:00:00Z","timestamp":1303776000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,4,26]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>This paper aims to examine the relationship between self\u2010efficacy and the outcomes that individuals achieve when they manage conflict at work. The authors propose that self\u2010efficacy is related to performance following a positive linear or curvilinear model depending on the outcomes assessed (objective versus subjective outcomes) and the conflict setting considered (transaction versus dispute).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>Two studies were conducted. Study 1 was a face\u2010to\u2010face transaction in which self\u2010efficacy was measured using a survey. In study 2, participants were involved in a dispute and their self\u2010efficacy was manipulated using a false feedback technique.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>Results suggest that high self\u2010efficacy participants obtain better objective (economic\/substantive) outcomes. However, there is a curvilinear relationship, in a U\u2010inverted shape, between self\u2010efficacy and subjective (relational) outcomes, indicating that an increase in self\u2010efficacy improves subjective outcomes, but there are certain levels at which self\u2010efficacy may be dysfunctional.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>Recent controversial findings in research into the relationship between self\u2010efficacy and performance are addressed in these studies. The present paper is one of the first to explore the role of self\u2010efficacy in a dispute and to consider the effects of self\u2010efficacy on subjective outcomes. Practical implications are discussed in light of the results.<\/jats:p><\/jats:sec>","DOI":"10.1108\/10444061111126693","type":"journal-article","created":{"date-parts":[[2011,5,21]],"date-time":"2011-05-21T07:52:18Z","timestamp":1305964338000},"page":"170-189","source":"Crossref","is-referenced-by-count":6,"title":["Effects of self\u2010efficacy on objective and subjective outcomes in transactions and disputes"],"prefix":"10.1108","volume":"22","author":[{"given":"Jose M.","family":"Leon\u2010Perez","sequence":"first","affiliation":[]},{"given":"Francisco J.","family":"Medina","sequence":"additional","affiliation":[]},{"given":"Lourdes","family":"Munduate","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2022020320294924600_b1","doi-asserted-by":"crossref","unstructured":"Alper, S., Tjosvold, D. and Law, K.S. 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