{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,9,23]],"date-time":"2025-09-23T14:49:19Z","timestamp":1758638959654,"version":"3.41.2"},"reference-count":27,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2011,4,12]],"date-time":"2011-04-12T00:00:00Z","timestamp":1302566400000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2011,4,12]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-heading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to illustrate the implementation of a web\u2010based platform integrating benchmarking and data envelopment analysis (DEA) for the Portuguese secondary schools.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Design\/methodology\/approach<\/jats:title><jats:p>The benchmarking platform is designed around a set of key performance indicators that are displayed using benchmarking graphs. These indicators are also aggregated through the methodology of DEA to provide a summary measure of performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Findings<\/jats:title><jats:p>The benchmarking platform developed enables schools to perform internal and external evaluation through a standard model that is based on indicators of school activities. It encourages schools' efforts of continuous improvement and increases society awareness regarding schools' context and results obtained.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Practical implications<\/jats:title><jats:p>The benchmarking platform can be useful for schools and general public. For the general public, there is a tool that allows the construction of user\u2010defined rankings online and benchmarking tools that allow the comparison of performance of a specific school with others. In addition to these features, schools have in the BESP platform a repository of historical data, and the possibility to see a set of graphs that show for some indicators their evolution over time.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-heading\">Originality\/value<\/jats:title><jats:p>This paper describes a breakthrough in the Portuguese education context. The BESP platform is the first in this context to combine DEA and benchmarking tools in a web\u2010based environment, designed to enable real\u2010time performance assessments.<\/jats:p><\/jats:sec>","DOI":"10.1108\/14635771111121694","type":"journal-article","created":{"date-parts":[[2011,5,21]],"date-time":"2011-05-21T07:24:57Z","timestamp":1305962697000},"page":"240-260","source":"Crossref","is-referenced-by-count":11,"title":["BESP \u2013 benchmarking of Portuguese secondary schools"],"prefix":"10.1108","volume":"18","author":[{"given":"Maria","family":"Concei\u00e7\u00e3o A. 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