{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,4]],"date-time":"2026-05-04T10:25:09Z","timestamp":1777890309567,"version":"3.51.4"},"reference-count":102,"publisher":"Emerald","issue":"3","license":[{"start":{"date-parts":[[2022,3,31]],"date-time":"2022-03-31T00:00:00Z","timestamp":1648684800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["BPMJ"],"published-print":{"date-parts":[[2022,5,20]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The complexity of business environments often causes organizations to produce several inconsistent views of the same business process (BP), leading to fragmentation. BP view integration attempts to produce an integrated view from different views of the same model, facilitating the management of BP models.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>To study the trends of BP view integration, the authors conduct an extensive and systematic literature review to summarize findings since the 1970s. With a starting corpus of 918 documents, this survey draws up a systematic inventory of solutions used in academia and industry. By narrowing it down to 71 articles, the authors discuss in-depth 17 BP integration techniques papers, classifying each solution according to 9 criteria.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The authors' study shows that most view-integration methods (11) utilize annotation-based matching, based on formal merging rules. While most solutions are formalized, only approximately half are validated with a real-world use case scenario. View integration can be applied to areas other than database schema integration and BP view integration.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>By summarizing existing knowledge up to June 2021, the authors explore possible future research directions. The authors highlight the application of view integration to the blockchain research area, where stakeholders can have different views on the same blockchain. The authors expect that this study contributes to interdisciplinary research across view integration, namely to the context of blockchain.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This survey serves to pave the way for future trends, where the authors highlight the application of view integration to blockchain research.<\/jats:p><\/jats:sec>","DOI":"10.1108\/bpmj-11-2020-0529","type":"journal-article","created":{"date-parts":[[2022,3,31]],"date-time":"2022-03-31T00:47:16Z","timestamp":1648687636000},"page":"713-739","source":"Crossref","is-referenced-by-count":13,"title":["A survey on business process view integration: past, present and future applications to blockchain"],"prefix":"10.1108","volume":"28","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-4630-0688","authenticated-orcid":false,"given":"Rafael","family":"Belchior","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-8627-3338","authenticated-orcid":false,"given":"S\u00e9rgio","family":"Guerreiro","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0038-7199","authenticated-orcid":false,"given":"Andr\u00e9","family":"Vasconcelos","sequence":"additional","affiliation":[]},{"given":"Miguel","family":"Correia","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2022,3,31]]},"reference":[{"issue":"2","key":"key2022081609295394100_ref001","doi-asserted-by":"crossref","first-page":"129","DOI":"10.1016\/S0925-5273(03)00102-6","article-title":"Business process modelling: review and framework","volume":"90","year":"2004","journal-title":"International Journal of Production Economics"},{"key":"key2022081609295394100_ref002","article-title":"Hyperledger fabric: a distributed operating system for permissioned blockchains","year":"2018"},{"key":"key2022081609295394100_ref003","first-page":"127","article-title":"The process model matching contest 2015","volume":"248","year":"2015","journal-title":"Enterprise Modelling and Information Systems Architectures"},{"key":"key2022081609295394100_ref004","doi-asserted-by":"publisher","first-page":"2","DOI":"10.1145\/2926693.2929904","article-title":"Towards an integration system for artifact-centric processes","year":"2016"},{"key":"key2022081609295394100_ref005","article-title":"Assisting business process design with configurable process fragments","year":"2013"},{"issue":"1","key":"key2022081609295394100_ref006","first-page":"248","article-title":"VIVACE: a framework for the systematic evaluation of variability support in process-aware information systems","volume":"57","year":"2015","journal-title":"Information and Software Technology"},{"key":"key2022081609295394100_ref007","doi-asserted-by":"crossref","unstructured":"Bandara, H.D., Xu, X. and Weber, I. (2019), \u201cPatterns for blockchain data migration\u201d, available at: http:\/\/arxiv.org\/abs\/1906.00239.","DOI":"10.1145\/3424771.3424796"},{"key":"key2022081609295394100_ref008","doi-asserted-by":"publisher","first-page":"381","DOI":"10.1109\/SCC.2006.15","article-title":"A safety criterion for reusing a business process in the desired integrated process","year":"2006"},{"key":"key2022081609295394100_ref009","volume-title":"A Comparative Analysis of Methodologies for Database Schema Integration","year":"1986"},{"key":"key2022081609295394100_ref010","article-title":"JusticeChain: using blockchain to protect justice logs","year":"2019"},{"key":"key2022081609295394100_ref011","article-title":"Towards secure, decentralized, and automatic audits with blockchain","year":"2020"},{"key":"key2022081609295394100_ref012","unstructured":"Belchior, R., Vasconcelos, A., Guerreiro, S. and Correia, M. (2020b), \u201cA survey on blockchain interoperability: past, present, and future trends\u201d, arXiv 2005.14282, available at: http:\/\/arxiv.org\/abs\/2005.14282."},{"key":"key2022081609295394100_ref013","article-title":"Enabling cross- jurisdiction digital asset transfer","year":"2021"},{"key":"key2022081609295394100_ref014","doi-asserted-by":"crossref","unstructured":"Belchior, R., Vasconcelos, A., Correia, M. and Hardjono, T. (2021b), \u201cHERMES: fault- TolerantMiddleware for blockchain interoperability\u201d, TechrXiv 14120291\/1, doi: 10.36227\/TECHRXIV.14120291.V1.","DOI":"10.36227\/techrxiv.14120291.v1"},{"key":"key2022081609295394100_ref015","unstructured":"Bergamaschi, S., Castano, S. and Vincini, M. (1998), \u201cSemantic integration of semistructured and structured data sources\u201d, (tech. rep.), available at: http:\/\/sparc20.dsi.unimo.it\/."},{"issue":"3","key":"key2022081609295394100_ref016","doi-asserted-by":"crossref","first-page":"215","DOI":"10.1016\/S0169-023X(00)00047-1","article-title":"Semantic integration of heterogeneous information sources","volume":"36","year":"2001","journal-title":"Data and Knowledge Engineering"},{"key":"key2022081609295394100_ref017","doi-asserted-by":"crossref","unstructured":"Briner, R.B. and Denyer, D. (2012), \u201cSystematic review and evidence synthesis as a practice and scholarship tool\u201d, in Rousseau, D.M. (Ed.), Handbook of Evidence-Based Management: Companies, Classrooms and Research, Oxford University Press, Oxford, pp. 112-129.","DOI":"10.1093\/oxfordhb\/9780199763986.013.0007"},{"key":"key2022081609295394100_ref018","doi-asserted-by":"publisher","article-title":"Business process customization using process merging techniques","year":"2011","DOI":"10.1109\/SOCA.2011.6166255"},{"key":"key2022081609295394100_ref019","article-title":"Generation of business process model views","year":"2012"},{"key":"key2022081609295394100_ref020","doi-asserted-by":"publisher","first-page":"15","DOI":"10.1007\/978-3-030-37933-9_2","article-title":"Generation of stakeholder-specific BPMN models","volume-title":"Lecture Notes in Business Information Processing","year":"2019"},{"key":"key2022081609295394100_ref021","doi-asserted-by":"publisher","volume-title":"Generation of Stakeholder-specific BPMN Models","year":"2020","DOI":"10.1007\/978-3-030-37933-9_2"},{"key":"key2022081609295394100_ref022","first-page":"619","article-title":"View integration of business process models","year":"2017"},{"key":"key2022081609295394100_ref023","first-page":"41","article-title":"From byzantine consensus to blockchain consensus","volume-title":"Essentials of Blockchain Technology","year":"2019"},{"key":"key2022081609295394100_ref024","article-title":"View denition and generalization for database integration in a multidatabase system, nition and generalization for database integration in a multidatabase system","year":"1984","journal-title":"IEEE Transactions on Software Engineering"},{"key":"key2022081609295394100_ref025","article-title":"Designing business capability-aware configurable process models","year":"2017","journal-title":"Information Systems"},{"key":"key2022081609295394100_ref026","doi-asserted-by":"publisher","volume-title":"Diagnosing Differences between Business Process Models","year":"2008","DOI":"10.1007\/978-3-540-85758-7_20"},{"key":"key2022081609295394100_ref027","article-title":"Integration of heterogeneous BPM schemas: the case of XPDL and BPEL","year":"2006"},{"key":"key2022081609295394100_ref028","volume-title":"Similarity of Business Process Models: Metrics and Evaluation","year":"2011"},{"issue":"1","key":"key2022081609295394100_ref029","doi-asserted-by":"publisher","first-page":"108","DOI":"10.1016\/j.is.2013.06.002","article-title":"Configuration vs adaptation for business process variant maintenance: an empirical study","volume":"39","year":"2014","journal-title":"Information Systems"},{"issue":"2, July","key":"key2022081609295394100_ref030","doi-asserted-by":"publisher","first-page":"602","DOI":"10.1111\/ijau.12238","article-title":"The impact of client use of blockchain technology on audit risk and audit approach\u2014an exploratory study","volume":"25","year":"2021","journal-title":"nternational Journal of Auditing"},{"key":"key2022081609295394100_ref031","unstructured":"European Parliament and European Council (2019), \u201cBlockchain and the general data protection regulation can distributed ledgers be squared with European data protection law?\u201d, available at: http:\/\/www.europarl.europa.eu\/thinktank."},{"key":"key2022081609295394100_ref032","article-title":"Integrating conflicting requirements in process modeling: a survey and research directions","volume":"39","year":"1997","journal-title":"Information and Software Technology"},{"key":"key2022081609295394100_ref033","article-title":"Business process merging an approach based on single-entry-single- exit regions","year":"2007"},{"issue":"1","key":"key2022081609295394100_ref034","article-title":"System-guided view integration for object-oriented databases","volume":"4","year":"1992","journal-title":"IEEE Transactions on Knowledge and Data Engineering"},{"key":"key2022081609295394100_ref035","article-title":"Merging event-driven process chains","volume-title":"On the Move to Meaningful Internet Systems","year":"2008"},{"key":"key2022081609295394100_ref036","article-title":"Behavior based integration of composite business processes","year":"2005"},{"key":"key2022081609295394100_ref037","first-page":"246","article-title":"Modeling human aspects of business processes \u2013 a view-based, model-driven approach","year":"2008"},{"key":"key2022081609295394100_ref038","article-title":"Business process consolidation based on E-RPSTs","year":"2014"},{"key":"key2022081609295394100_ref039","unstructured":"Hyperledger Foundation (2020), \u201cHyperledger fabric private data\u201d, available at: https:\/\/hyperledgerfabric.readthedocs.io\/en\/release-1.4\/private-data\/private-data.html."},{"key":"key2022081609295394100_ref040","first-page":"501","article-title":"Business process modeling: current issues and future challenges","year":"2009"},{"key":"key2022081609295394100_ref041","doi-asserted-by":"publisher","DOI":"10.1007\/s11135-021-01229-0","article-title":"The adoption of blockchain technology in the financial sector during the era of fourth industrial revolution: a moderated mediated model","year":"2021","journal-title":"Quality Quantity"},{"key":"key2022081609295394100_ref042","volume-title":"Guidelines for Performing Systematic Literature Reviews in Software Engineering Version 2.3","year":"2007"},{"key":"key2022081609295394100_ref043","volume-title":"A Survey of Organizational Threats of Blockchain","year":"2020"},{"key":"key2022081609295394100_ref044","unstructured":"KPMG (2018), \u201cAuditing blockchain solutions\u201d, (tech. rep.), available at: https:\/\/assets.kpmg\/content\/dam\/kpmg\/in\/pdf\/2018\/10\/Auditing_Blockchain_Solutions.pdf."},{"key":"key2022081609295394100_ref045","first-page":"165","article-title":"Generation of business process models for object life cycle compliance","year":"2007"},{"key":"key2022081609295394100_ref046","article-title":"Process merging in business-driven development","year":"2008"},{"key":"key2022081609295394100_ref047","article-title":"Towards merging collaborating processes for artifact lifecycle synthesis","year":"2017"},{"issue":"4","key":"key2022081609295394100_ref048","first-page":"951","article-title":"An approach to merge collaborating processes of an inter-organizational business process for artifact lifecycle synthesis","volume":"102","year":"2019","journal-title":"Computing"},{"issue":"11","key":"key2022081609295394100_ref049","first-page":"1","article-title":"Business process model merging: an approach to business process consolidation","volume":"22","year":"2013","journal-title":"ACM Transactions on Software Engineering and Methodology"},{"issue":"1","key":"key2022081609295394100_ref050","article-title":"Business process variability modeling: a survey","volume":"50","year":"2017","journal-title":"ACM Computing Surveys"},{"key":"key2022081609295394100_ref051","doi-asserted-by":"crossref","first-page":"344","DOI":"10.1007\/978-3-642-03848-8_23","article-title":"Discovering reference models by mining process variants using a heuristic approach","volume":"5701","year":"2009","journal-title":"Business Process Management"},{"key":"key2022081609295394100_ref052","doi-asserted-by":"crossref","first-page":"841","DOI":"10.1016\/j.future.2017.08.020","article-title":"A survey on the security of blockchain systems","volume":"107","year":"2020","journal-title":"Future Generation Computer Systems"},{"issue":"3","key":"key2022081609295394100_ref053","doi-asserted-by":"publisher","first-page":"221","DOI":"10.1002\/jrsm.1106","article-title":"Searching for grey literature for systematic reviews: challenges and benefits","volume":"5","year":"2014","journal-title":"Research Synthesis Methods"},{"key":"key2022081609295394100_ref054","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1109\/ICBC51069.2021.9461093","article-title":"Redacting transactions from execute-order-validate blockchains","volume-title":"2021 IEEE International Conference on Blockchain and Cryptocurrency (ICBC)","year":"2021"},{"key":"key2022081609295394100_ref055","first-page":"74","article-title":"Using a controlled vocabulary to support business process design","year":"2011"},{"key":"key2022081609295394100_ref056","first-page":"378","article-title":"Modeling design-time variability in business processes: existing support and de ciencies","volume-title":"Lecture Notes in Business Information Processing","year":"2014"},{"key":"key2022081609295394100_ref057","first-page":"55","article-title":"Business process design by view integration","year":"2006"},{"key":"key2022081609295394100_ref058","article-title":"On the degree of behavioral similarity between business","year":"2007"},{"issue":"1","key":"key2022081609295394100_ref059","first-page":"7","article-title":"Criteria and heuristics for business process model decomposition: review and comparative evaluation","volume":"58","year":"2015","journal-title":"Business and Information Systems Engineering"},{"key":"key2022081609295394100_ref060","volume-title":"Preferred Reporting Items for Systematic Reviews and Meta-Analyses: the PRISMA Statement","year":"2009"},{"key":"key2022081609295394100_ref061","unstructured":"Montgomery, H., Borne-Pons, H., Hamilton, J., Bowman, M., Somogyvari, P., Fujimoto, S., Takeuchi, T., Kuhrt, T. and Belchior, R. (2020), \u201cHyperledger cactus whitepaper\u201d, available at: https:\/\/github.com\/hyperledger\/cactus\/blob\/master\/docs\/whitepaper\/whitepaper.md."},{"key":"key2022081609295394100_ref062","article-title":"Business process integration: method and analysis","year":"2009"},{"key":"key2022081609295394100_ref063","unstructured":"Nakamoto, S. (2008), \u201cBitcoin: a peer-to-peer electronic cash system\u201d, available at: http:\/\/bitcoin.org\/bitcoin.pdf."},{"key":"key2022081609295394100_ref064","article-title":"A methodology for view inegration in logical database design","year":"1982"},{"key":"key2022081609295394100_ref065","article-title":"View representation in logical database design","year":"1978"},{"key":"key2022081609295394100_ref066","first-page":"271","article-title":"An ontological approach for organizing a knowledge base to share and reuse business work flow templates","year":"2017"},{"key":"key2022081609295394100_ref067","doi-asserted-by":"crossref","unstructured":"Peck, M.E. (2017), \u201cBlockchains: how they work and why they will change the world\u201d, available at: https:\/\/spectrum.ieee.org\/computing\/networks\/blockchains- how- they-workand- why-theyll-change-the-world.","DOI":"10.1109\/MSPEC.2017.8048836"},{"key":"key2022081609295394100_ref068","first-page":"153","article-title":"Ontology-driven business process design","year":"2011"},{"key":"key2022081609295394100_ref069","article-title":"Process visualization techniques for multi-perspective process comparisons","year":"2015"},{"key":"key2022081609295394100_ref070","article-title":"Observation consistent integration of views of object life-cycles","volume-title":"BNCOD Advances in Databases","year":"1998"},{"issue":"3","key":"key2022081609295394100_ref071","doi-asserted-by":"publisher","first-page":"741","DOI":"10.1108\/MEQ-06-2019-0136","article-title":"Green procurement process model based on blockchain-IoT integrated architecture for a sustainable business","volume":"31","year":"2020","journal-title":"Management of Environmental Quality: An International Journal"},{"issue":"2-3","key":"key2022081609295394100_ref072","doi-asserted-by":"crossref","first-page":"115","DOI":"10.1016\/S0166-3615(99)00018-4","article-title":"Operational building blocks for business process modelling","volume":"40","year":"1999","journal-title":"Computers in Industry"},{"issue":"6, June","key":"key2022081609295394100_ref073","first-page":"7029","article-title":"APROMORE: an advanced process model repository","volume":"38","year":"2009","journal-title":"Expert Systems with Applications"},{"key":"key2022081609295394100_ref074","article-title":"Merging business process models","volume-title":"On the Move to Meaningful Internet Systems","year":"2010"},{"key":"key2022081609295394100_ref075","first-page":"30","article-title":"Horizontal business process model integration","volume-title":"Transactions on Large-Scale Data- and Knowledge-Centered Systems Xviii","year":"2015"},{"key":"key2022081609295394100_ref076","article-title":"Process viewing patterns","year":"2010"},{"key":"key2022081609295394100_ref077","doi-asserted-by":"publisher","first-page":"69","DOI":"10.1007\/978-3-030-06097-8_5","article-title":"Decentralized enforcement of business process control using blockchain","volume-title":"Lecture Notes in Business Information Processing","year":"2019"},{"key":"key2022081609295394100_ref078","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1109\/EDOCW.2011.12","article-title":"Querying process models based on the temporal relations between tasks","author":"EDOC","year":"2011"},{"key":"key2022081609295394100_ref079","doi-asserted-by":"crossref","first-page":"359","DOI":"10.1007\/978-0-387-49864-5_42","article-title":"Applying the Zachman framework dimensions to support business process modeling","volume-title":"Digital Enterprise Technology","year":"2007"},{"key":"key2022081609295394100_ref080","article-title":"Managing multi-view business processes models in the atlas tool","year":"2019"},{"issue":"3","key":"key2022081609295394100_ref081","first-page":"590","article-title":"Extending and formalizing the framework for information systems architecture","volume":"31","year":"2010","journal-title":"IBM Systems Journal"},{"issue":"1","key":"key2022081609295394100_ref082","first-page":"39","article-title":"Viewpoints 96: international workshop on multiple perspectives in software development","volume":"22","year":"1996","journal-title":"Software Engineering Notes"},{"key":"key2022081609295394100_ref083","doi-asserted-by":"crossref","first-page":"35","DOI":"10.1007\/978-3-642-80216-4_3","article-title":"A business process oriented approach to data integration","volume-title":"Distributed Information Systems in Business","year":"1996"},{"key":"key2022081609295394100_ref084","article-title":"On the road to behavior-based integration","year":"2004"},{"key":"key2022081609295394100_ref085","doi-asserted-by":"publisher","first-page":"645","DOI":"10.1007\/978-3-319-68288-4_38","article-title":"Blockchain enabled privacy audit logs","year":"2017"},{"key":"key2022081609295394100_ref086","volume-title":"A Qualitative Comparison of Approaches Supporting Business Process Variability","year":"2013"},{"key":"key2022081609295394100_ref087","article-title":"View-based and model-driven approach for reducing the development complexity in process-driven SOA","year":"2007"},{"key":"key2022081609295394100_ref088","article-title":"Name-based view integration for enhancing the reusability in process-driven SOAs","year":"2010"},{"issue":"1","key":"key2022081609295394100_ref089","doi-asserted-by":"crossref","first-page":"1","DOI":"10.5121\/ijcsit.2013.5101","article-title":"A systematic mapping study on business process variability","volume":"5","year":"2013","journal-title":"International Journal of Computer Science and Information Technology"},{"key":"key2022081609295394100_ref090","volume-title":"Business Process Management: A Survey","year":"2003"},{"key":"key2022081609295394100_ref091","doi-asserted-by":"publisher","volume-title":"Measuring Similarity between Business Process Models","year":"2013","DOI":"10.1007\/978-3-642-36926-1_33"},{"issue":"7","key":"key2022081609295394100_ref092","doi-asserted-by":"publisher","first-page":"1737","DOI":"10.1007\/s10845-018-1422-y","article-title":"Blockchain-based business process management (BPM) framework for service composition in industry 4.0","volume":"31","year":"2020","journal-title":"Journal of Intelligent Manufacturing"},{"key":"key2022081609295394100_ref093","article-title":"Integration of schemas on the pre-design level using the KCPM-approach","volume-title":"Advances in Information Systems Development","year":"2006"},{"key":"key2022081609295394100_ref094","doi-asserted-by":"publisher","volume-title":"The EU General Data Protection Regulation (GDPR)","year":"2018","DOI":"10.1007\/978-3-319-57959-7"},{"key":"key2022081609295394100_ref095","doi-asserted-by":"publisher","volume-title":"Handbook on Business Process Management 1: Introduction, Methods, and Information Systems","year":"2015","DOI":"10.1007\/978-3-642-45100-3"},{"key":"key2022081609295394100_ref096","first-page":"329","article-title":"Untrusted business process monitoring and execution using blockchain","year":"2016"},{"issue":"2","key":"key2022081609295394100_ref097","doi-asserted-by":"publisher","first-page":"xiii","DOI":"10.2307\/4132319","article-title":"Analyzing the past to prepare for the future :Writing a literature review reproduced with permission of the copyright owner. Further reproduction prohibited without permission","volume":"26","year":"2002","journal-title":"MIS Quarterly"},{"issue":"2","key":"key2022081609295394100_ref098","doi-asserted-by":"crossref","first-page":"80","DOI":"10.1016\/j.is.2010.12.004","article-title":"Perceived consistency between process models","volume":"37","year":"2012","journal-title":"Information Systems"},{"key":"key2022081609295394100_ref099","first-page":"267","article-title":"A foundational approach for managing process variability","year":"2011"},{"key":"key2022081609295394100_ref100","unstructured":"White, S.A. (2017), \u201cIntroduction to BPMN\u201d, (Tech. Rep.), available at: https:\/\/www.omg.org\/bpmn\/Documents\/Introduction_to_BPMN.pdf."},{"key":"key2022081609295394100_ref101","doi-asserted-by":"publisher","first-page":"14155","DOI":"10.1109\/ACCESS.2020.2965147","article-title":"Survey: sharding in blockchains","volume":"8","year":"2020","journal-title":"IEEE Access"},{"issue":"6","key":"key2022081609295394100_ref102","first-page":"1201","article-title":"Applications of distributed ledger technologies to the internet of things: a survey","volume":"52","year":"2019","journal-title":"ACM Computing Surveys"}],"container-title":["Business Process Management Journal"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-11-2020-0529\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/BPMJ-11-2020-0529\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T23:16:32Z","timestamp":1753398992000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/bpmj\/article\/28\/3\/713-739\/256911"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022,3,31]]},"references-count":102,"journal-issue":{"issue":"3","published-online":{"date-parts":[[2022,3,31]]},"published-print":{"date-parts":[[2022,5,20]]}},"alternative-id":["10.1108\/BPMJ-11-2020-0529"],"URL":"https:\/\/doi.org\/10.1108\/bpmj-11-2020-0529","relation":{},"ISSN":["1463-7154"],"issn-type":[{"value":"1463-7154","type":"print"}],"subject":[],"published":{"date-parts":[[2022,3,31]]}}}