{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,24]],"date-time":"2026-03-24T23:09:08Z","timestamp":1774393748936,"version":"3.50.1"},"reference-count":96,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2016,6,6]],"date-time":"2016-06-06T00:00:00Z","timestamp":1465171200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":[],"published-print":{"date-parts":[[2016,6,6]]},"abstract":"\n Purpose<\/jats:title>\n \u2013 The purpose of this paper is to investigate the determinants of mobile banking (m-banking) for individual performance and whether or not there are any age or gender differences.<\/jats:p>\n <\/jats:sec>\n \n Design\/methodology\/approach<\/jats:title>\n \u2013 The research model is based on the task-technology fit (TTF) theory, which integrates elements of task and technology characteristics, technology usage, and individual performance, while combining the age and gender subsamples. The empirical approach was based on an online survey questionnaire of 256 individuals. Partial least squares based on the multi-group analysis were used to analyse the proposed framework construct relationships.<\/jats:p>\n <\/jats:sec>\n \n Findings<\/jats:title>\n \u2013 The results reveal that TTF and usage are important precedents of individual performance. The authors find statistically significant differences in path usage to performance impact for the age subsample, and no statistically significant differences for the gender subsample.<\/jats:p>\n <\/jats:sec>\n \n Originality\/value<\/jats:title>\n \u2013 The paper highlights the TTF model to understand the determinants that influence the individual performance of m-banking, and whether or not there are any age or gender differences. While most earlier research focuses on m-banking adoption, the approach diverges from the majority of the work by examining the individual performance, which has not been considered in earlier studies.<\/jats:p>\n <\/jats:sec>","DOI":"10.1108\/ijbm-11-2014-0169","type":"journal-article","created":{"date-parts":[[2016,5,18]],"date-time":"2016-05-18T04:53:25Z","timestamp":1463547205000},"page":"434-457","source":"Crossref","is-referenced-by-count":93,"title":["Performance impact of mobile banking: using the task-technology fit (TTF) approach"],"prefix":"10.1108","volume":"34","author":[{"given":"Carlos","family":"Tam","sequence":"first","affiliation":[]},{"given":"Tiago","family":"Oliveira","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020121519471895600_b1","doi-asserted-by":"crossref","unstructured":"Anderson, J.C.\n and \n Gerbing, D.W.\n (1988), \u201cStructural equation modeling in practice: a review and recommended two-step approach\u201d, \n Psychological Bulletin\n , Vol. 103 No. 3, pp. 411-423.","DOI":"10.1037\/0033-2909.103.3.411"},{"key":"key2020121519471895600_b2","doi-asserted-by":"crossref","unstructured":"Ansari, M.S.\n , \n Channar, Z.A.\n and \n Syed, A.\n (2012), \u201cMobile phone adoption and appropriation among the young generation\u201d, \n Procedia \u2013 Social and Behavioral Sciences\n , Vol. 41, pp. 265-272.","DOI":"10.1016\/j.sbspro.2012.04.030"},{"key":"key2020121519471895600_b3","doi-asserted-by":"crossref","unstructured":"Au, N.\n , \n Ngai, W.T.\n and \n Cheng, T.C.\n (2008), \u201cExtending the understanding of end user information systems satisfaction formation: an equitable needs fulfillment model approach\u201d, \n MIS Quarterly\n , Vol. 32 No. 1, pp. 43-66.","DOI":"10.2307\/25148828"},{"key":"key2020121519471895600_b4","doi-asserted-by":"crossref","unstructured":"Barnett, R.C.\n and \n Marshall, N.L.\n (1991), \u201cThe relationship between women\u2019s work and family roles and their subjective well-being and psychological distress\u201d, in \n Frankenhaeuser, M.\n , \n Lundberg, U.\n and \n Chesney, M.\n (Eds), \n Women, Work, and Health\n , Springer, New York, NY, pp. 111-136.","DOI":"10.1007\/978-1-4615-3712-0_6"},{"key":"key2020121519471895600_b5","doi-asserted-by":"crossref","unstructured":"Brislin, R.W.\n (1970), \u201cBack-translation for cross-cultural research\u201d, \n Journal of Cross-Cultural Psychology\n , Vol. 1 No. 3, pp. 185-216.","DOI":"10.1177\/135910457000100301"},{"key":"key2020121519471895600_b6","unstructured":"Chin, W.W.\n (1998), \u201cIssues and opinion on structural equation modeling\u201d, \n MIS Quarterly\n , Vol. 22 No. 1, pp. 7-25."},{"key":"key2020121519471895600_b7","doi-asserted-by":"crossref","unstructured":"Churchill, G.A. 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