{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2025,8,2]],"date-time":"2025-08-02T18:13:48Z","timestamp":1754158428655,"version":"3.41.2"},"reference-count":42,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2017,8,7]],"date-time":"2017-08-07T00:00:00Z","timestamp":1502064000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IJES"],"published-print":{"date-parts":[[2017,8,7]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>Police in Europe are facing increased demands and diminished resources, and this is particularly prominent among emergency response officers (EROs) working in poorer countries such as Portugal. Considering that daily stress and limited coping skills can result in detrimental consequences for officers\u2019 health and society welfare, the purpose of this paper is to investigate stress and coping among Portuguese EROs.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>EROs completed daily diaries over 11 working days. Each diary entry included an open-ended stressor, coping section and a Likert-type scale to evaluate coping effectiveness. Data were analyzed using inductive and deductive content analysis procedures. The frequency of stressors, coping and coping effectiveness were calculated.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>EROs reported facing more operational stressors, particularly public disorder situations. However, gun situations were perceived as the most intense stressor. Emotion-focused coping (i.e. peer support) was more used than problem-focused. Despite variation in coping effectiveness in accordance to stressor experienced, longitudinal analysis suggests that problem-focused coping is more effective.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title>\n<jats:p>Longitudinal methodologies should contemplate stress appraisal and coping effectiveness in order to fully understand stress and coping. Future studies should employ this methodology at a larger scale and over longer periods.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>Intervention programs for EROs should be multidimensional, targeting work conditions and resources, stress management, and coping effectiveness.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>Findings provide strong recommendations for future research and applied implications for stress prevention and effective coping interventions.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/ijes-10-2016-0019","type":"journal-article","created":{"date-parts":[[2017,6,15]],"date-time":"2017-06-15T07:10:58Z","timestamp":1497510658000},"page":"122-133","source":"Crossref","is-referenced-by-count":5,"title":["Daily stress and coping among emergency response officers: a case study"],"prefix":"10.1108","volume":"6","author":[{"given":"Susana","family":"Rodrigues","sequence":"first","affiliation":[]},{"given":"Mariana","family":"Kaiseler","sequence":"additional","affiliation":[]},{"given":"Cristina","family":"Queir\u00f3s","sequence":"additional","affiliation":[]},{"given":"Miguel","family":"Basto-Pereira","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"2","key":"key2020120602005156700_ref001","doi-asserted-by":"crossref","first-page":"131","DOI":"10.1002\/smi.2460100210","article-title":"A study of methods used by Scottish police officers to cope with work-induced stress","volume":"Vol. 10","year":"1994","journal-title":"Stress Medicine"},{"issue":"2","key":"key2020120602005156700_ref002","doi-asserted-by":"crossref","first-page":"399","DOI":"10.1108\/13639510210429437","article-title":"Physical evidence of police officer stress","volume":"25","year":"2002","journal-title":"Policing: An International Journal of Police Strategies and Management"},{"issue":"3","key":"key2020120602005156700_ref003","doi-asserted-by":"crossref","first-page":"375","DOI":"10.1177\/0093854800027003006","article-title":"A conceptual model and implications for coping with stressful events in police work","volume":"27","year":"2000","journal-title":"Criminal Justice and Behavioral"},{"issue":"1","key":"key2020120602005156700_ref004","doi-asserted-by":"crossref","first-page":"1","DOI":"10.1007\/s11896-012-9110-x","article-title":"Effect of a combined coping skills and wellness program on perceived stress and physical energy among police emergency dispatchers: an exploratory study","volume":"28","year":"2013","journal-title":"Journal of Police and Criminal Psychology"},{"issue":"4","key":"key2020120602005156700_ref005","first-page":"1","article-title":"Psychological resilience of Western Australian police officers: relationship between resilience, coping style, psychological functioning and demographics","volume":"15","year":"2013","journal-title":"Police Practice and Research"},{"issue":"1","key":"key2020120602005156700_ref006","doi-asserted-by":"crossref","first-page":"36","DOI":"10.1207\/s15324796abm3001_5","article-title":"Marital-role quality and stress-related psychobiological indicators","volume":"30","year":"2005","journal-title":"Annuals Behavioral of Medicine"},{"issue":"1","key":"key2020120602005156700_ref007","doi-asserted-by":"crossref","first-page":"31","DOI":"10.1111\/j.2044-8295.1996.tb02575.x","article-title":"Occupational stress among senior police officers","volume":"87","year":"1996","journal-title":"British Journal of Psychology"},{"issue":"5","key":"key2020120602005156700_ref008","doi-asserted-by":"crossref","first-page":"684","DOI":"10.1108\/00483480710773990","article-title":"What can occupational stress diaries achieve that questionnaires can\u2019t?","volume":"36","year":"2007","journal-title":"Personnel Review"},{"key":"key2020120602005156700_ref301","first-page":"375","article-title":"Assessing coping strategies: a theoretical-based approach","volume":"56","year":"1989","journal-title":"Journal of Personality and Social Psychology"},{"issue":"2","key":"key2020120602005156700_ref009","first-page":"106","article-title":"Police officers\u2019 cognitive appraisals for traumatic events: implications for treatment and training","volume":"7","year":"2011","journal-title":"Applied Psychology in Criminal Justice"},{"key":"key2020120602005156700_ref010","doi-asserted-by":"crossref","unstructured":"Dewe, P.J. 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