{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,2,10]],"date-time":"2026-02-10T16:24:32Z","timestamp":1770740672461,"version":"3.49.0"},"reference-count":87,"publisher":"Emerald","issue":"4","license":[{"start":{"date-parts":[[2016,9,5]],"date-time":"2016-09-05T00:00:00Z","timestamp":1473033600000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IJOA"],"published-print":{"date-parts":[[2016,9,5]]},"abstract":"<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title>\n<jats:p>Negotiating effectively in multicultural contexts or others is not only a very important skill for all organizational elements but also crucial to inter-organizational relations (Adler, 2008). If defined as a process that occurs when one party feels adversely affected by another (De Dreu, 1997). Conflict management styles can be analyzed as a function of personality variables. In this respect, cultural intelligence and self-monitoring appear to be relevant variables, as they are characterized by the demonstration of flexibility and interest in elements that are present in conflict management styles. This study aimed to evaluate the extent to which variables such as cultural intelligence and self-monitoring can positively influence the ability to solve interpersonal conflicts more effectively.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title>\n<jats:p>This study, with a sample of 399 individuals, aimed to test a model that explores how cultural intelligence and self-monitoring are related as predictor variables in the styles of conflict resolution.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Findings<\/jats:title>\n<jats:p>It was observed that cultural intelligence presents itself as a reasonable predictor of conflict management styles, whereas self-monitoring appeared as a dispositional and controversial measure in relation to those styles. Self-monitoring exhibited itself as an important predictor of conflict management, but on the other hand, it had an influence on the choice of the dominating style in conflict situations.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title>\n<jats:p>Understanding the predictors of conflict management style and, in particular, realizing the extent to which cultural intelligence promotes a more effective conflict management style can help in the development of selection processes and skill training programs. The development of these multicultural skills will contribute to individual, social and organizational well-being.<\/jats:p>\n<\/jats:sec>\n<jats:sec>\n<jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title>\n<jats:p>This study contributes to the literature of individual differences and conflict management, demonstrating that some individual differences that predict the styles of conflict management can lead to a certain ambiguity in understanding the behaviour that an individual may adopt in situations of conflict.<\/jats:p>\n<\/jats:sec>","DOI":"10.1108\/ijoa-10-2015-0923","type":"journal-article","created":{"date-parts":[[2016,8,31]],"date-time":"2016-08-31T14:04:05Z","timestamp":1472652245000},"page":"725-742","source":"Crossref","is-referenced-by-count":23,"title":["Cultural intelligence and conflict management styles"],"prefix":"10.1108","volume":"24","author":[{"given":"Gabriela","family":"Gon\u00e7alves","sequence":"first","affiliation":[]},{"given":"Marta","family":"Reis","sequence":"additional","affiliation":[]},{"given":"C\u00e1tia","family":"Sousa","sequence":"additional","affiliation":[]},{"given":"Joana","family":"Santos","sequence":"additional","affiliation":[]},{"given":"Alejandro","family":"Orgamb\u00eddez-Ramos","sequence":"additional","affiliation":[]},{"given":"Peter","family":"Scott","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"key":"key2020121302343254700_ref001","volume-title":"International Dimensions of Organizational Behaviour","year":"2008","edition":"5th ed."},{"key":"key2020121302343254700_ref002","first-page":"208","article-title":"The effects of conflict on strategic decision making effectiveness and organizational performance","volume-title":"Using Conflict in Organizations","year":"1997"},{"issue":"4","key":"key2020121302343254700_ref003","doi-asserted-by":"publisher","first-page":"690","DOI":"10.2307\/255709","article-title":"Locus of control, leader behavior and leader performance among management students","volume":"21","year":"1978","journal-title":"Academy of Management Journal"},{"issue":"1","key":"key2020121302343254700_ref004","first-page":"677","article-title":"Correlates of self-monitoring, sex-role typing, and social skills in New Zealand and the United States","volume":"127","year":"1987","journal-title":"Journal of Social Psychology"},{"issue":"3","key":"key2020121302343254700_ref005","doi-asserted-by":"publisher","first-page":"335","DOI":"10.1111\/j.1740-8784.2007.00082.x","article-title":"Cultural intelligence: its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance","volume":"3","year":"2007","journal-title":"Management and Organization Review"},{"issue":"6","key":"key2020121302343254700_ref006","doi-asserted-by":"crossref","first-page":"248","DOI":"10.1016\/S1364-6613(02)01904-6","article-title":"The extreme male brain theory of autism","volume":"6","year":"2002","journal-title":"Trends in Cognitive Sciences"},{"issue":"2","key":"key2020121302343254700_ref007","doi-asserted-by":"publisher","first-page":"107","DOI":"10.1002\/(SICI)1099-0984(200003\/04)14:2<107::AID-PER365>3.0.CO;2-T","article-title":"Self-monitoring and the propensity for risk","volume":"14","year":"2000","journal-title":"European Journal of Personality"},{"key":"key2020121302343254700_ref008","volume-title":"The Managerial Grid","year":"1964"},{"issue":"1","key":"key2020121302343254700_ref009","first-page":"672","article-title":"Affect and appraisal accuracy: liking as an integral dimension in evaluating performance","volume":"71","year":"1993","journal-title":"Journal of Applied Psychology"},{"issue":"1","key":"key2020121302343254700_ref010","first-page":"86","article-title":"Perceived control: foundations and directions for communication research","volume":"10","year":"1987","journal-title":"Communication Yearbook"},{"key":"key2020121302343254700_ref011","volume-title":"Intercultural Communication Training: An Introduction","year":"1994"},{"issue":"4","key":"key2020121302343254700_ref012","doi-asserted-by":"crossref","first-page":"393","DOI":"10.1016\/0030-5073(70)90029-2","article-title":"Method of resolving superior-subordinate conflict: the constructive use of subordinate differences and disagreements","volume":"5","year":"1970","journal-title":"Organizational Behavior and Human Performance"},{"issue":"1","key":"key2020121302343254700_ref013","first-page":"153","article-title":"The business of business negotiation: intercultural perspectives","volume":"21","year":"1998","journal-title":"Communication Yearbook"},{"issue":"1","key":"key2020121302343254700_ref014","first-page":"15","article-title":"Social intelligence: the cognitive basis of personality","volume":"6","year":"1985","journal-title":"Review of Personality and Social Psychology"},{"key":"key2020121302343254700_ref015","unstructured":"Chan, C. (1981), \u201cA study of acculturative stress and internal-external control on Hong Kong foreign students at the University of Waterloo\u201d, Unpublished honors thesis, University of Waterloo, Waterloo."},{"issue":"3","key":"key2020121302343254700_ref016","doi-asserted-by":"publisher","first-page":"270","DOI":"10.1177\/1470595814525064","article-title":"The moderating effects of active and agreeable conflict management styles on cultural intelligence and cross-cultural adjustment","volume":"14","year":"2014","journal-title":"International Journal of Cross Cultural Management"},{"issue":"6","key":"key2020121302343254700_ref017","doi-asserted-by":"crossref","first-page":"1170","DOI":"10.1037\/0022-3514.85.6.1170","article-title":"Self-monitoring without awareness: using mimicry as a nonconscious affiliation strategy","volume":"85","year":"2003","journal-title":"Journal of Personality and Social Psychology"},{"issue":"1\/4","key":"key2020121302343254700_ref018","first-page":"167","article-title":"Locus of control in intellectual situations in American and Chinese school children","volume":"21","year":"1986","journal-title":"International Journal of Psychology"},{"key":"key2020121302343254700_ref019","volume-title":"Manual de Comportamento Organizacional e Gest\u00e3o [Handbook of Organizatioonal behaviour and manager]","year":"2005"},{"issue":"1","key":"key2020121302343254700_ref021","doi-asserted-by":"publisher","first-page":"538","DOI":"10.1016\/j.sbspro.2014.01.1200","article-title":"Skills, attitudes, relational abilities & reflexivity: competences for a multicultural society","volume":"112","year":"2014","journal-title":"Procedia \u2013 Social and Behavioral Sciences"},{"key":"key2020121302343254700_ref022","volume-title":"Cultural Intelligence: Individual Interactions across Cultures","year":"2003"},{"key":"key2020121302343254700_ref023","unstructured":"Earley, P. and Mosakowski, E. (2004), \u201cCultural intelligence\u201d, Harvard Business Review, October, pp. 139-153, available at: http:\/\/hbr.org\/2004\/10\/cultural-intelligence\/ar\/1"},{"issue":"2","key":"key2020121302343254700_ref024","doi-asserted-by":"crossref","first-page":"83","DOI":"10.9774\/GLEAF.3709.2013.ap.00007","article-title":"Antecedents of problem-solving cross cultural negotiation style: some preliminary evidence","volume":"18","year":"2013","journal-title":"The Journal of Applied Management and Entrepreneurship"},{"issue":"2","key":"key2020121302343254700_ref025","doi-asserted-by":"crossref","first-page":"419","DOI":"10.1037\/0022-3514.44.2.419","article-title":"Locus of control and academic achievement: a literature review","volume":"44","year":"1983","journal-title":"Journal of Personality and Social Psychology"},{"key":"key2020121302343254700_ref026","volume-title":"Statistical Methods and Scientific Inference","year":"1973"},{"issue":"2","key":"key2020121302343254700_ref027","doi-asserted-by":"crossref","first-page":"171","DOI":"10.1016\/0191-8869(83)90017-X","article-title":"Social skills and self-monitoring processes","volume":"4","year":"1983","journal-title":"Personality and Individual Differences"},{"key":"key2020121302343254700_ref028","unstructured":"Gainey, R. (2012), \u201cSelf-monitoring and partner knowledge structures\u201d, Master Dissertation, University of North Florida, Florida."},{"issue":"4","key":"key2020121302343254700_ref029","doi-asserted-by":"publisher","first-page":"530","DOI":"10.1037\/\/0033-2909.126.4.530","article-title":"Self-monitoring: appraisal and reappraisal","volume":"126","year":"2000","journal-title":"Psychological Bulettin"},{"key":"key2020121302343254700_ref030","volume-title":"Frames of Mind: The Theory of Multiple Intelligences","year":"1993"},{"key":"key2020121302343254700_ref031","volume-title":"Intelig\u00eancia Emocional [Emotional Intelligence]","year":"1996"},{"key":"key2020121302343254700_ref032","volume-title":"Intelig\u00eancia Social: A nova ci\u00eancia das rela\u00e7\u00f5es Humanas [Social Intelligence, The new science of human relationships]","year":"2006"},{"issue":"35","key":"key2020121302343254700_ref033","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1177\/1052562914543273","article-title":"Examining cultural intelligence and cross-cultural negotiation effectiveness","volume":"1","year":"2014","journal-title":"Journal of Management Education"},{"issue":"7","key":"key2020121302343254700_ref034","first-page":"56","article-title":"Self-monitoring, cultural training and prior international work experience as predictors of cultural intelligence: a study of Indian expatriates","volume":"4","year":"2013","journal-title":"Organizations and Markets in Emerging Economies"},{"key":"key2020121302343254700_ref035","volume-title":"The Silent Language","year":"1959"},{"key":"key2020121302343254700_ref036","volume-title":"Nonverbal Sex Differences: Communication Accuracy and Expressive Style","year":"1984"},{"issue":"6","key":"key2020121302343254700_ref037","doi-asserted-by":"publisher","first-page":"675","DOI":"10.1016\/j.ijintrel.2005.08.010","article-title":"The intercultural conflict style inventory: a conceptual framework and measure of intercultural conflict resolution approaches","volume":"29","year":"2005","journal-title":"International Journal of Intercultural Relations"},{"issue":"2","key":"key2020121302343254700_ref038","doi-asserted-by":"crossref","first-page":"165","DOI":"10.1016\/j.ijintrel.2005.06.002","article-title":"Culture, gender, organizational role, and styles of conflict resolution: a meta-analysis","volume":"29","year":"2005","journal-title":"International Journal of Intercultural Relations"},{"issue":"1","key":"key2020121302343254700_ref039","doi-asserted-by":"crossref","first-page":"122","DOI":"10.1037\/h0027341","article-title":"Internal vs external control and ethnic membership: a cross cultural comparison","volume":"33","year":"1969","journal-title":"Journal of Counselling & Clinical Psychology"},{"issue":"2","key":"key2020121302343254700_ref040","doi-asserted-by":"publisher","first-page":"83","DOI":"10.1016\/j.obhdp.2010.02.001","article-title":"The culturally intelligent negotiator: the impact of cultural intelligence (CQ) on negotiation sequences and outcomes","volume":"112","year":"2010","journal-title":"Organizational Behavior and Human Decision Processes"},{"issue":"1","key":"key2020121302343254700_ref041","doi-asserted-by":"crossref","first-page":"124","DOI":"10.1177\/1059601105275268","article-title":"Cultural intelligence in global team: a fusion model of collaboration","volume":"31","year":"2006","journal-title":"Group Organization Management"},{"key":"key2020121302343254700_ref042","first-page":"208","article-title":"Affective and cognitive conflict in work groups: increasing performance through value-based intragroup conflict","volume-title":"Using Conflict in Organizations","year":"1997"},{"issue":"5","key":"key2020121302343254700_ref043","doi-asserted-by":"publisher","first-page":"579","DOI":"10.1016\/j.ijintrel.2006.01.001","article-title":"The role of culture in choice of conflict management strategy","volume":"30","year":"2006","journal-title":"International Journal of Intercultural Relations"},{"issue":"1","key":"key2020121302343254700_ref044","first-page":"143","article-title":"Effects of taking conflict personally on conflict management styles across cultures","volume":"72","year":"2015","journal-title":"Personality and Individual Differences"},{"key":"key2020121302343254700_ref045","volume-title":"Organization and Environment","year":"1967"},{"issue":"3","key":"key2020121302343254700_ref046","doi-asserted-by":"publisher","first-page":"169","DOI":"10.1037\/0003-066X.63.3.169","article-title":"Multicultural experience enhances creativity: the when and how","volume":"63","year":"2008","journal-title":"American Psychologist"},{"key":"key2020121302343254700_ref047","unstructured":"Livermore, D. (2011), \u201cThe cultural intelligence difference\u201d, available at: www.culturalq.com\/docs\/CQ-Difference-Chapter-1.pdf"},{"issue":"2","key":"key2020121302343254700_ref048","doi-asserted-by":"publisher","first-page":"461","DOI":"10.1016\/j.jesp.2007.02.003","article-title":"Chameleons bake bigger pies and take bigger pieces: strategic behavioral mimicry facilitates negotiation outcomes","volume":"44","year":"2008","journal-title":"Journal of Experimental Psychology"},{"key":"key2020121302343254700_ref049","volume-title":"An\u00e1lise Estat\u00edstica com o SPSS Statistics [Statistic Analysis with SPSS Statistics]","year":"2011","edition":"5th ed."},{"issue":"2","key":"key2020121302343254700_ref050","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1111\/j.1467-8551.2007.00535.x","article-title":"The price chameleons pay: self-monitoring, boundary spanning and role conflict in the workplace","volume":"19","year":"2008","journal-title":"British Journal of Management"},{"issue":"2","key":"key2020121302343254700_ref051","doi-asserted-by":"crossref","first-page":"622","DOI":"10.5465\/amr.2007.24351878","article-title":"Cross-cultural code-switching: the psychological challenges of adapting behavior in foreign cultural interactions","volume":"32","year":"2007","journal-title":"Academy of Management Review"},{"issue":"1","key":"key2020121302343254700_ref052","doi-asserted-by":"publisher","first-page":"225","DOI":"10.1108\/S1535-1203(2009)0000005013","article-title":"Developing global leaders: the role of international experience and cultural intelligence","volume":"5","year":"2009","journal-title":"Advances in Global Leadership"},{"key":"key2020121302343254700_ref053","article-title":"Cultural intelligence: a review, reflections and recommendations for future research","volume-title":"Conducting Multinational Research Projects in Organizational Psychology","year":"2012"},{"key":"key2020121302343254700_ref054","unstructured":"Pinto, E. and Ferrer, J. (2002), \u201cRelationship between demographic characteristics and conflict handling styles\u201d, The Center for Latin American Issues Working Paper Series, available at: www.gwu.edu\/\u223cclai\/working_papers\/Paschoal_Eder_05-02.pdf"},{"issue":"5","key":"key2020121302343254700_ref055","doi-asserted-by":"publisher","first-page":"556","DOI":"10.1080\/00224545.2010.503718","article-title":"Multicultural personality dispositions and trait emotional intelligence: an exploratory study","volume":"151","year":"2011","journal-title":"The Journal of Social Psychology"},{"key":"key2020121302343254700_ref056","volume-title":"Social Conflict","year":"1986"},{"issue":"2","key":"key2020121302343254700_ref057","doi-asserted-by":"publisher","first-page":"368","DOI":"10.2307\/255985","article-title":"A measure of styles of handling interpersonal conflict","volume":"26","year":"1983","journal-title":"Academy of Management Journal"},{"issue":"3","key":"key2020121302343254700_ref058","doi-asserted-by":"crossref","first-page":"206","DOI":"10.1108\/eb022874","article-title":"Toward a theory of managing organizational conflict","volume":"13","year":"2002","journal-title":"The International Journal of Conflict Management"},{"issue":"3c","key":"key2020121302343254700_ref059","first-page":"1323","article-title":"Managing organizational conflict: a model for diagnosis and intervention","volume":"44","year":"1979","journal-title":"Psychological Reports"},{"issue":"1","key":"key2020121302343254700_ref060","first-page":"42","article-title":"Impact of cultural intelligence level on conflict resolution ability: a conceptual model and research proposal","volume":"3","year":"2010","journal-title":"Emerging Leadership Journey"},{"key":"key2020121302343254700_ref061","unstructured":"Reguieg, S. (2014), \u201cConflict resolution skills and cultural intelligence: exploring relationships and antecedents\u201d, Doctoral dissertation, Alliant International University, Los Angeles, CA."},{"issue":"3","key":"key2020121302343254700_ref062","doi-asserted-by":"crossref","first-page":"466","DOI":"10.1108\/00251740810863898","article-title":"Global leadership in a culturally diverse world","volume":"46","year":"2008","journal-title":"Management Decision"},{"issue":"1","key":"key2020121302343254700_ref063","first-page":"73","article-title":"Escalas de medi\u00e7\u00e3o do Quociente de Empatia\/Sistematiza\u00e7\u00e3o: Um ensaio de valida\u00e7\u00e3o para a popula\u00e7\u00e3o Portuguesa [Measure scales of Empathizing\/Systemizing Quotient: A validation test for the Portuguese population]","volume":"25","year":"2011","journal-title":"Revista da Associa\u00e7\u00e3o Portuguesa de Psicologia"},{"key":"key2020121302343254700_ref064","volume-title":"Social Leaning and Clinical Psychology","year":"1954"},{"issue":"3","key":"key2020121302343254700_ref065","doi-asserted-by":"crossref","first-page":"305","DOI":"10.1080\/01463379209369845","article-title":"Antecedents of interpersonal communication motivation","volume":"40","year":"1992","journal-title":"Communication Quarterly"},{"issue":"2","key":"key2020121302343254700_ref066","doi-asserted-by":"crossref","first-page":"135","DOI":"10.1111\/ijsa.12024","article-title":"Measuring cultural intelligence in the Turkish context","volume":"21","year":"2013","journal-title":"International Journal of Selection and Assessment"},{"key":"key2020121302343254700_ref067","first-page":"181","article-title":"Gerir o conflito [Managing conflict]","volume-title":"Manual de Compet\u00eancias pessoais, interpessoais e instrumentais: teoria e pr\u00e1tica [Handbook of personal, interpersonal and instrumentals skills: theory and practice]","year":"2008","edition":"2nd ed."},{"issue":"4","key":"key2020121302343254700_ref068","doi-asserted-by":"crossref","first-page":"526","DOI":"10.1037\/h0037039","article-title":"Self-monitoring of expressive behavior","volume":"30","year":"1974","journal-title":"Journal of Personality and Social Behavior"},{"key":"key2020121302343254700_ref069","volume-title":"Public Appearances, Private Realities: The Psychology of Self-Monitoring","year":"1987"},{"issue":"1","key":"key2020121302343254700_ref070","doi-asserted-by":"crossref","first-page":"125","DOI":"10.1037\/0022-3514.51.1.125","article-title":"On the nature of self-monitoring: matters of assessment, matters of validity","volume":"51","year":"1986","journal-title":"Journal of Personality and Social Psychology"},{"issue":"4","key":"key2020121302343254700_ref088","doi-asserted-by":"crossref","first-page":"637","DOI":"10.1037\/0022-3514.32.4.637","article-title":"Persons, situations, and the control of social behavior","volume":"32","year":"1975","journal-title":"Journal of Personality and Social Psychology"},{"issue":"2","key":"key2020121302343254700_ref071","doi-asserted-by":"publisher","first-page":"213","DOI":"10.1590\/1678-7153.201528203","article-title":"Evid\u00eancias M\u00e9tricas da Escala de Intelig\u00eancia Cultural numa amostra Portuguesa [Evidence of Cultural Intelligence Scale metrics in a Portuguese sample]","volume":"28","year":"2015","journal-title":"Psicologia: Reflex\u00e3o e Cr\u00edtica"},{"key":"key2020121302343254700_ref072","volume-title":"Handbook of Intelligence","year":"2000"},{"key":"key2020121302343254700_ref073","volume-title":"What is Intelligence? Contemporary Viewpoints on Its Nature and Definition","year":"1986"},{"issue":"3","key":"key2020121302343254700_ref074","doi-asserted-by":"publisher","first-page":"616","DOI":"10.1016\/j.jesp.2011.01.005","article-title":"Early words that work: when and how virtual linguistic mimicry facilitates negotiation outcomes","volume":"47","year":"2011","journal-title":"Journal of Experimental Social Psychology"},{"issue":"3","key":"key2020121302343254700_ref075","first-page":"445","article-title":"Does locus of control predict young adult conflict strategies with superiors? An examination of control orientation and the organizational communication conflict instrument","volume":"12","year":"2010","journal-title":"North American Journal of Psychology"},{"issue":"1","key":"key2020121302343254700_ref076","doi-asserted-by":"publisher","first-page":"154","DOI":"10.1177\/1059601105275293","article-title":"Motivational cultural intelligence, realistic job preview, realistic living conditions preview, and cross-cultural adjustment","volume":"31","year":"2006","journal-title":"Group & Organization Mangement"},{"key":"key2020121302343254700_ref077","first-page":"360","article-title":"Managing intercultural conflicts effectively","volume-title":"Intercultural Communication: A Reader","year":"1994"},{"issue":"1","key":"key2020121302343254700_ref078","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1002\/job.473","article-title":"The conflict-positive organization: it depends upon us","volume":"29","year":"2008","journal-title":"Journal of Organizational Behavior"},{"issue":"4","key":"key2020121302343254700_ref079","doi-asserted-by":"publisher","first-page":"291","DOI":"10.1002\/1099-0984(200007\/08)14:4<291::AID-PER377>3.0.CO;2-6","article-title":"The multicultural personality questionnaire: a multidimensional instrument of multicultural effectiveness","volume":"14","year":"2000","journal-title":"European Journal of Personality"},{"key":"key2020121302343254700_ref080","first-page":"16","article-title":"Development and validation of the CQS","volume-title":"Handbook of Cultural Intelligence: Theory, Measurement and Applications","year":"2008"},{"key":"key2020121302343254700_ref081","first-page":"131","article-title":"Cultural intelligence: a pathway for leading in a rapidly globalizing world","volume-title":"Leading Across Differences","year":"2010"},{"issue":"4","key":"key2020121302343254700_ref082","doi-asserted-by":"publisher","first-page":"295","DOI":"10.1111\/j.1751-9004.2012.00429.x","article-title":"Sub-dimensions of the four factor model of cultural intelligence: expanding the conceptualization and measurement of cultural intelligence","volume":"6","year":"2012","journal-title":"Social and Personality Psychology Compass"},{"key":"key2020121302343254700_ref083","unstructured":"Voki\u0107, N. and Sontor, S. (2009), \u201cConflict management styles in Croatian Enterprises \u2013 the relationship between individual characteristics and conflict handling styles\u201d, Working Paper Series, 09-05, Faculty of Economics and Business, Zagreb, available at: http:\/\/web.efzg.hr\/repec\/pdf\/Clanak%2009-05.pdf"},{"issue":"2","key":"key2020121302343254700_ref084","doi-asserted-by":"crossref","first-page":"138","DOI":"10.1016\/j.paid.2011.03.032","article-title":"Assesing the predictive validity of cultural intelligence over time","volume":"51","year":"2011","journal-title":"Personality and Individual Differences"},{"issue":"4","key":"key2020121302343254700_ref085","doi-asserted-by":"publisher","first-page":"449","DOI":"10.1016\/S1048-9843(98)90011-X","article-title":"Self-monitoring and 360 degree ratings","volume":"9","year":"1998","journal-title":"Leadership Quarterly"},{"issue":"2","key":"key2020121302343254700_ref086","first-page":"149","article-title":"Intercultural sensitivity and conflict management styles in cross-cultural organizational situations","volume":"17","year":"2008","journal-title":"Intercultural Communication Studies"},{"key":"key2020121302343254700_ref087","first-page":"9","article-title":"Productive conflict: the importance of conflict management and conflict issue","volume-title":"Using Conflict in Organizations","year":"1997"}],"container-title":["International Journal of Organizational Analysis"],"original-title":[],"language":"en","link":[{"URL":"http:\/\/www.emeraldinsight.com\/doi\/full-xml\/10.1108\/IJOA-10-2015-0923","content-type":"unspecified","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IJOA-10-2015-0923\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IJOA-10-2015-0923\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T21:54:43Z","timestamp":1753394083000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ijoa\/article\/24\/4\/725-742\/140099"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2016,9,5]]},"references-count":87,"journal-issue":{"issue":"4","published-print":{"date-parts":[[2016,9,5]]}},"alternative-id":["10.1108\/IJOA-10-2015-0923"],"URL":"https:\/\/doi.org\/10.1108\/ijoa-10-2015-0923","relation":{},"ISSN":["1934-8835"],"issn-type":[{"value":"1934-8835","type":"print"}],"subject":[],"published":{"date-parts":[[2016,9,5]]}}}