{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,3,31]],"date-time":"2026-03-31T09:54:17Z","timestamp":1774950857431,"version":"3.50.1"},"reference-count":62,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2021,2,24]],"date-time":"2021-02-24T00:00:00Z","timestamp":1614124800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IJRDM"],"published-print":{"date-parts":[[2021,6,8]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Second-hand clothing (SHC) has kindled a growing interest among researchers and practitioners. However, despite all the benefits that this market presents, consumer adherence still has considerable room for improvement. Several studies have explored the main motivations that lead consumers to buy second-hand clothes (SHCs), but few have focused on the factors that prevent consumers from adopting this consumption behavior. Hence, this study aims to identify barriers through the differences in the perception of experienced and inexperienced consumers in SHC purchases.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Data collected through an online questionnaire from 127 cases were analyzed using means comparison and binomial logistic regression.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The findings of this study revealed that having previous experience in purchasing SHCs influences consumers' perception of the barriers. The results also indicate that social embarrassment is the factor that most negatively influences the purchase of SHCs, as well as the consumers' lack of knowledge regarding the available channels.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Considering the importance of the SHC market and its potential, this study reveals what motivates and at the same time prevents consumers from acquiring SHCs. Original findings regarding the importance of channel familiarity and social embarrassment assist companies in defining their marketing strategies and enhancing the consumer experience in the purchase of SHCs.<\/jats:p><\/jats:sec>","DOI":"10.1108\/ijrdm-09-2020-0356","type":"journal-article","created":{"date-parts":[[2021,2,13]],"date-time":"2021-02-13T10:31:56Z","timestamp":1613212316000},"page":"717-734","source":"Crossref","is-referenced-by-count":85,"title":["The role of social embarrassment, sustainability, familiarity and perception of hygiene in second-hand clothing purchase experience"],"prefix":"10.1108","volume":"49","author":[{"ORCID":"https:\/\/orcid.org\/0000-0001-7979-3944","authenticated-orcid":false,"given":"Susana C.","family":"Silva","sequence":"first","affiliation":[]},{"given":"Ana","family":"Santos","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8449-5474","authenticated-orcid":false,"given":"Paulo","family":"Duarte","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0003-0152-1521","authenticated-orcid":false,"given":"Bo\u017eidar","family":"Vla\u010di\u0107","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2021,2,24]]},"reference":[{"issue":"1","key":"key2021060812252759400_ref001","doi-asserted-by":"crossref","first-page":"18","DOI":"10.1002\/sd.1602","article-title":"A use-oriented clothing economy? Preliminary affirmation for sustainable clothing consumption alternatives","volume":"24","year":"2016","journal-title":"Sustainable Development"},{"issue":"4","key":"key2021060812252759400_ref002","first-page":"80","article-title":"Analysis of factors influencing the decisions over purchasing second-hand products","volume":"4","year":"2018","journal-title":"International Journal of Social Sciences and Educational Studies"},{"issue":"3","key":"key2021060812252759400_ref003","first-page":"284","article-title":"Comparing online and in-store risks in multichannel shopping","volume":"44","year":"2016","journal-title":"International Journal of Retail and Distribution Management"},{"issue":"3","key":"key2021060812252759400_ref004","doi-asserted-by":"crossref","first-page":"875","DOI":"10.3390\/su12030875","article-title":"Towards building sustainable consumption: a study of second-hand buying intentions","volume":"12","year":"2020","journal-title":"Sustainability"},{"issue":"12","key":"key2021060812252759400_ref005","doi-asserted-by":"crossref","first-page":"956","DOI":"10.1108\/09590551211274946","article-title":"Something old, something used: determinants of women's purchase of vintage fashion vs second-hand fashion","volume":"40","year":"2012","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2021060812252759400_ref006","article-title":"Fast fashion is \u201cdrowning\u201d the world. We need a fashion revolution!","year":"2016"},{"issue":"3","key":"key2021060812252759400_ref007","doi-asserted-by":"crossref","first-page":"279","DOI":"10.1111\/j.1470-6431.2010.00865.x","article-title":"Internal and external barriers to eco-conscious apparel acquisition","volume":"34","year":"2010","journal-title":"International Journal of Consumer Studies"},{"issue":"1","key":"key2021060812252759400_ref008","doi-asserted-by":"crossref","first-page":"61","DOI":"10.1108\/17471111111114549","article-title":"Exploring consumers' perceptions of eco-conscious apparel acquisition behaviors","volume":"7","year":"2011","journal-title":"Social Responsibility Journal"},{"issue":"8","key":"key2021060812252759400_ref009","doi-asserted-by":"crossref","first-page":"311","DOI":"10.1108\/09590559910288596","article-title":"Effects of store image and attitude toward second-hand stores on shopping frequency and distance travelled","volume":"27","year":"1999","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2021060812252759400_ref010","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2020.102122","article-title":"Need-for-touch and online purchase propensity: a comparative study of Portuguese and Chinese consumers","volume":"5","year":"2020","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2021060812252759400_ref011","doi-asserted-by":"crossref","first-page":"161","DOI":"10.1016\/j.jretconser.2018.06.007","article-title":"How convenient is it? Delivering online shopping convenience to enhance customer satisfaction and encourage e-WOM","volume":"44","year":"2018","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2021060812252759400_ref012","doi-asserted-by":"crossref","first-page":"5","DOI":"10.1016\/j.jclepro.2015.10.107","article-title":"Exploring consumer attitudes to alternative models of consumption: motivations and barriers","volume":"123","year":"2016","journal-title":"Journal of Cleaner Production"},{"issue":"1","key":"key2021060812252759400_ref013","doi-asserted-by":"crossref","first-page":"53","DOI":"10.1177\/0276146714535932","article-title":"Sustainable markets: motivating factors, barriers, and remedies for mobilization of slow fashion","volume":"35","year":"2015","journal-title":"Journal of Macromarketing"},{"key":"key2021060812252759400_ref014","unstructured":"Eurostat (2017), \u201cHousehold consumption expenditure on clothing and footwear in the European Union in 2016\u201d, available at: https:\/\/www.statista.com\/statistics\/422020\/clothing-footwear-consumption-expenditure-europe-eu\/ (accessed 2 April 2020)."},{"key":"key2021060812252759400_ref015","doi-asserted-by":"crossref","first-page":"262","DOI":"10.1016\/j.jretconser.2016.07.006","article-title":"The role of fashionability in second-hand shopping motivations","volume":"32","year":"2016","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2021060812252759400_ref016","doi-asserted-by":"crossref","first-page":"2454","DOI":"10.1016\/j.jclepro.2016.11.030","article-title":"Disposal and acquisition trends in second-hand products","volume":"142","year":"2017","journal-title":"Journal of Cleaner Production"},{"issue":"1","key":"key2021060812252759400_ref017","doi-asserted-by":"crossref","first-page":"44","DOI":"10.1016\/j.jretai.2012.10.001","article-title":"Against the green: a multi-method examination of the barriers to green consumption","volume":"89","year":"2013","journal-title":"Journal of Retailing"},{"key":"key2021060812252759400_ref018","unstructured":"Global Fashion Agenda (2018), \u201cResale toolbox 2020 circular fashion system commitment\u201d, available at: https:\/\/globalfashionagenda.com\/commitment\/# (accessed 12 August 2020)."},{"issue":"4","key":"key2021060812252759400_ref019","doi-asserted-by":"crossref","first-page":"355","DOI":"10.1016\/j.jretai.2010.08.002","article-title":"A second-hand shoppers' motivation scale: antecedents, consequences, and implications for retailers","volume":"86","year":"2010","journal-title":"Journal of Retailing"},{"issue":"2","key":"key2021060812252759400_ref020","doi-asserted-by":"crossref","first-page":"188","DOI":"10.1177\/0276146719835283","article-title":"The role of style versus fashion orientation on sustainable apparel consumption","volume":"39","year":"2019","journal-title":"Journal of Macromarketing"},{"issue":"3","key":"key2021060812252759400_ref021","doi-asserted-by":"crossref","first-page":"309","DOI":"10.1111\/ijcs.12257","article-title":"Sustainable clothing: challenges, barriers and interventions for encouraging more sustainable consumer behaviour","volume":"40","year":"2016","journal-title":"International Journal of Consumer Studies"},{"issue":"2","key":"key2021060812252759400_ref022","doi-asserted-by":"crossref","first-page":"208","DOI":"10.1080\/17543266.2019.1572789","article-title":"Perceptions and attitudes towards sustainable fashion design: challenges and opportunities for implementing sustainability in fashion","volume":"12","year":"2019","journal-title":"International Journal of Fashion Design, Technology and Education"},{"issue":"3-4","key":"key2021060812252759400_ref023","doi-asserted-by":"crossref","first-page":"373","DOI":"10.1080\/0267257X.2012.659280","article-title":"Individual values and motivational complexities in ethical clothing consumption: a means-end approach","volume":"28","year":"2012","journal-title":"Journal of Marketing Management"},{"issue":"8","key":"key2021060812252759400_ref024","doi-asserted-by":"crossref","first-page":"688","DOI":"10.1108\/IJRDM-03-2013-0055","article-title":"Fast-fashion consumers' post-purchase behaviours","volume":"42","year":"2014","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2021060812252759400_ref501","doi-asserted-by":"crossref","first-page":"99","DOI":"10.1016\/j.sbspro.2015.01.019","article-title":"The effects of environmental concern on purchase of green products in retail","volume":"170","year":"2015","journal-title":"Procedia \u2010 Social and Behavioral Sciences"},{"key":"key2021060812252759400_ref025","doi-asserted-by":"crossref","first-page":"313","DOI":"10.1016\/j.jbusres.2019.02.033","article-title":"From Prada to Nada\u201d: consumers and their luxury products: a contrast between second-hand and first-hand luxury products","volume":"102","year":"2019","journal-title":"Journal of Business Research"},{"issue":"6","key":"key2021060812252759400_ref026","doi-asserted-by":"crossref","first-page":"481","DOI":"10.1108\/07363760210444869","article-title":"Cross-cultural consumer values, needs and purchase behavior","volume":"19","year":"2002","journal-title":"Journal of Consumer Marketing"},{"issue":"24","key":"key2021060812252759400_ref027","doi-asserted-by":"publisher","DOI":"10.3390\/su11226194","article-title":"Social acceptability of more sustainable alternatives in clothing consumption","volume":"11","year":"2019","journal-title":"Sustainability"},{"issue":"2","key":"key2021060812252759400_ref028","doi-asserted-by":"crossref","first-page":"103","DOI":"10.1080\/20932685.2015.1131435","article-title":"Understanding fashion consumers' attitude and behavioral intention toward sustainable fashion products: focus on sustainable knowledge sources and knowledge types","volume":"7","year":"2016","journal-title":"Journal of Global Fashion Marketing"},{"issue":"2","key":"key2021060812252759400_ref029","doi-asserted-by":"crossref","first-page":"247","DOI":"10.1386\/cc.5.2.247_1","article-title":"Motivations for and against second-hand clothing acquisition","volume":"5","year":"2018","journal-title":"Clothing Cultures"},{"key":"key2021060812252759400_ref030","doi-asserted-by":"crossref","first-page":"156","DOI":"10.1016\/j.spc.2019.02.002","article-title":"Second-hand clothing acquisition: the motivations and barriers to clothing swaps for Chinese consumers","volume":"18","year":"2019","journal-title":"Sustainable Production and Consumption"},{"issue":"4","key":"key2021060812252759400_ref031","doi-asserted-by":"crossref","first-page":"287","DOI":"10.1002\/mar.21179","article-title":"To tell or not to tell? The roles of perceived norms and self-consciousness in understanding consumers' willingness to recommend online second-hand apparel shopping","volume":"36","year":"2019","journal-title":"Psychology and Marketing"},{"issue":"2","key":"key2021060812252759400_ref032","doi-asserted-by":"crossref","first-page":"114","DOI":"10.1108\/10610421011033467","article-title":"Impact of brand personality on three major relational consequences (trust, attachment, and commitment to the brand)","volume":"19","year":"2010","journal-title":"Journal of Product and Brand Management"},{"issue":"2","key":"key2021060812252759400_ref033","doi-asserted-by":"crossref","first-page":"149","DOI":"10.1002\/cb.1559","article-title":"The values and motivations behind sustainable fashion consumption","volume":"15","year":"2016","journal-title":"Journal of Consumer Behaviour"},{"key":"key2021060812252759400_ref034","volume-title":"A New Textiles Economy: Redesigning Fashion's Future","year":"2017"},{"issue":"3","key":"key2021060812252759400_ref035","doi-asserted-by":"crossref","first-page":"382","DOI":"10.1108\/JFMM-07-2018-0099","article-title":"Second-hand fashion market: consumer role in circular economy","volume":"23","year":"2019","journal-title":"Journal of Fashion Marketing and Management"},{"issue":"1","key":"key2021060812252759400_ref036","doi-asserted-by":"crossref","first-page":"21","DOI":"10.1108\/IJRDM-11-2016-0228","article-title":"When is green a purchase motive? Different answers from different selves","volume":"46","year":"2018","journal-title":"International Journal of Retail and Distribution Management"},{"issue":"2","key":"key2021060812252759400_ref037","doi-asserted-by":"crossref","first-page":"140","DOI":"10.1080\/00405000.2012.702882","article-title":"It's Vintage Darling! an exploration of vintage fashion retailing","volume":"104","year":"2013","journal-title":"Journal of the Textile Institute"},{"issue":"4","key":"key2021060812252759400_ref038","doi-asserted-by":"crossref","first-page":"368","DOI":"10.1111\/ijcs.12516","article-title":"Identity, self-concept and young women's engagement with collaborative, sustainable fashion consumption models","volume":"43","year":"2019","journal-title":"International Journal of Consumer Studies"},{"issue":"16","key":"key2021060812252759400_ref039","first-page":"1876","article-title":"Emerging design strategies in sustainable production and consumption of textiles and clothing","volume":"19","year":"2011","journal-title":"Journal of Cleaner Production"},{"key":"key2021060812252759400_ref040","doi-asserted-by":"crossref","first-page":"19","DOI":"10.1016\/j.jretconser.2019.05.014","article-title":"Online second-hand shopping motivation \u2013 conceptualization, scale development, and validation","volume":"51","year":"2019","journal-title":"Journal of Retailing and Consumer Services"},{"issue":"2","key":"key2021060812252759400_ref041","doi-asserted-by":"crossref","first-page":"202","DOI":"10.1108\/IJRDM-07-2018-0120","article-title":"Innovation starts at the storefront: modelling consumer behaviour towards storefront windows enriched with innovative technologies","volume":"47","year":"2019","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2021060812252759400_ref042","doi-asserted-by":"crossref","first-page":"48","DOI":"10.1016\/j.techfore.2017.03.029","article-title":"Sustainability of the sharing economy in question: when second-hand peer-to-peer platforms stimulate indulgent consumption","volume":"125","year":"2017","journal-title":"Technological Forecasting and Social Change"},{"issue":"1","key":"key2021060812252759400_ref043","doi-asserted-by":"crossref","first-page":"56","DOI":"10.1080\/20932685.2019.1684831","article-title":"Thrift shopping for clothes: to treat self or others?","volume":"11","year":"2020","journal-title":"Journal of Global Fashion Marketing"},{"key":"key2021060812252759400_ref502","article-title":"Portugueses deitam 200 mil toneladas de roupa para o lixo todos os anos","year":"2019"},{"issue":"1","key":"key2021060812252759400_ref044","doi-asserted-by":"crossref","first-page":"88","DOI":"10.1108\/JFMM-02-2016-0018","article-title":"The value of textual haptic information in online clothing shopping","volume":"21","year":"2017","journal-title":"Journal of Fashion Marketing and Management"},{"issue":"11-12","key":"key2021060812252759400_ref045","first-page":"1092","article-title":"One person's trash is another person's treasure","volume":"46","year":"2018","journal-title":"International Journal of Retail and Distribution Management"},{"key":"key2021060812252759400_ref046","article-title":"Exploring the motivations and barriers for second-hand product consumption","year":"2016"},{"issue":"3","key":"key2021060812252759400_ref047","doi-asserted-by":"crossref","first-page":"569","DOI":"10.1007\/s11002-015-9366-x","article-title":"How the burdens of ownership promote consumer usage of access-based services","volume":"27","year":"2016","journal-title":"Marketing Letters"},{"issue":"3","key":"key2021060812252759400_ref048","doi-asserted-by":"crossref","first-page":"301","DOI":"10.1080\/17543266.2019.1611945","article-title":"Understanding the purchasing behaviour of second-hand fashion shoppers in a non-profit thrift store context","volume":"12","year":"2019","journal-title":"International Journal of Fashion Design, Technology and Education"},{"key":"key2021060812252759400_ref049","doi-asserted-by":"crossref","first-page":"13","DOI":"10.1086\/208533","article-title":"A sociocultural analysis of a midwestern American flea market","volume":"17","year":"1990","journal-title":"Journal of Consumer Research"},{"key":"key2021060812252759400_ref050","doi-asserted-by":"publisher","DOI":"10.1016\/j.jretconser.2020.102378","article-title":"The need for touch haptic imagery: an investigation in online fashion shopping","volume":"59","year":"2020","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2021060812252759400_ref051","first-page":"1","article-title":"The second-hand market for fashion products","volume-title":"Green Fashion Retail","year":"2016"},{"issue":"5","key":"key2021060812252759400_ref052","doi-asserted-by":"crossref","first-page":"724","DOI":"10.1002\/mar.21334","article-title":"Understanding the intention to buy second-hand clothing on sharing economy platforms: the influence of sustainability, distance from the consumption system, and economic motivations","volume":"37","year":"2020","journal-title":"Psychology and Marketing"},{"key":"key2021060812252759400_ref053","volume-title":"Thredup 2019 Resale Report","author":"ThredUp","year":"2019"},{"key":"key2021060812252759400_ref054","doi-asserted-by":"crossref","first-page":"324","DOI":"10.1016\/j.jclepro.2018.11.290","article-title":"Business models for sustainable consumption in the circular economy: an expert study","volume":"212","year":"2019","journal-title":"Journal of Cleaner Production"},{"key":"key2021060812252759400_ref055","unstructured":"Vogue (2019), \u201cHow fashion is finally working to tackle climate change\u201d, available at: https:\/\/www.vogue.co.uk\/fashion\/article\/how-fashion-is-making-sustainability-stylish (accessed 5 April 2020)."},{"key":"key2021060812252759400_ref056","doi-asserted-by":"crossref","first-page":"430","DOI":"10.1016\/j.jbusres.2017.12.027","article-title":"Sustainable fashion index model and its implication","volume":"99","year":"2019","journal-title":"Journal of Business Research"},{"issue":"3","key":"key2021060812252759400_ref057","first-page":"317","article-title":"The meanings of informal and second-hand retail channels: some evidence from Leicester","volume":"13","year":"2003","journal-title":"International Review of Retail, Distribution and Consumer Research"},{"issue":"5","key":"key2021060812252759400_ref058","first-page":"616","article-title":"Consumer purchase decision- making process based on the traditional clothing shopping form","volume":"3","year":"2017","journal-title":"Journal of Fashion Technology and Textile Engineering"},{"issue":"6","key":"key2021060812252759400_ref059","doi-asserted-by":"crossref","first-page":"670","DOI":"10.1111\/ijcs.12139","article-title":"Second-hand clothing consumption: a cross-cultural comparison between American and Chinese young consumers","volume":"38","year":"2014","journal-title":"International Journal of Consumer Studies"},{"key":"key2021060812252759400_ref060","doi-asserted-by":"crossref","first-page":"1368","DOI":"10.1016\/j.jclepro.2017.06.128","article-title":"Life cycle assessment of clothing libraries: can collaborative consumption reduce the environmental impact of fast fashion?","volume":"162","year":"2017","journal-title":"Journal of Cleaner Production"}],"container-title":["International Journal of Retail &amp; Distribution Management"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IJRDM-09-2020-0356\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/IJRDM-09-2020-0356\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,7,24]],"date-time":"2025-07-24T22:13:26Z","timestamp":1753395206000},"score":1,"resource":{"primary":{"URL":"http:\/\/www.emerald.com\/ijrdm\/article\/49\/6\/717-734\/232852"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2021,2,24]]},"references-count":62,"journal-issue":{"issue":"6","published-online":{"date-parts":[[2021,2,24]]},"published-print":{"date-parts":[[2021,6,8]]}},"alternative-id":["10.1108\/IJRDM-09-2020-0356"],"URL":"https:\/\/doi.org\/10.1108\/ijrdm-09-2020-0356","relation":{},"ISSN":["0959-0552"],"issn-type":[{"value":"0959-0552","type":"print"}],"subject":[],"published":{"date-parts":[[2021,2,24]]}}}