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It develops and empirically tests a conceptual model for assessing the impact of BIS routine and innovative usage on firm performance the context of small and medium enterprises (SMEs).<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Drawing on the data collected from 181 SMEs we analyzed how BIS usage influences firm performance using the PLS-SEM method.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The paper provides empirical insights about how BIS routine and innovative usage affect firm performance.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The results provide instrumental insights for managers and solution providers to help them understand the influence of various determinants to more effectively conclude the post-adoption process in SMEs.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study represents important progress in the authors\u2019 theoretical understanding of the role of BIS routine and innovative usage across different BIS partial impacts on firm performance dimensions.<\/jats:p><\/jats:sec>","DOI":"10.1108\/imds-02-2018-0085","type":"journal-article","created":{"date-parts":[[2018,9,21]],"date-time":"2018-09-21T11:26:34Z","timestamp":1537529194000},"page":"210-228","source":"Crossref","is-referenced-by-count":74,"title":["Justifying business intelligence systems adoption in SMEs"],"prefix":"10.1108","volume":"119","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-6924-6119","authenticated-orcid":false,"given":"Ale\u0161","family":"Popovi\u010d","sequence":"first","affiliation":[]},{"given":"Borut","family":"Puklavec","sequence":"additional","affiliation":[]},{"given":"Tiago","family":"Oliveira","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"3","key":"key2020092504250928800_ref001","doi-asserted-by":"crossref","first-page":"427","DOI":"10.2307\/25148691","article-title":"Moving beyond intentions and toward the theory of trying: effects of work environment and gender on post-adoption information technology use","volume":"29","year":"2005","journal-title":"MIS Quarterly"},{"issue":"6\/7","key":"key2020092504250928800_ref002","doi-asserted-by":"publisher","first-page":"493","DOI":"10.1002\/smj.187","article-title":"Value creation in E-business","volume":"22","year":"2001","journal-title":"Strategic Management Journal"},{"issue":"5","key":"key2020092504250928800_ref003","doi-asserted-by":"publisher","first-page":"763","DOI":"10.1287\/orsc.1070.0306","article-title":"IT assets, organizational capabilities, and firm performance: how resource allocations and organizational differences explain performance variation","volume":"18","year":"2007","journal-title":"Organization Science"},{"issue":"1","key":"key2020092504250928800_ref004","doi-asserted-by":"publisher","first-page":"29","DOI":"10.1057\/ejis.2014.44","article-title":"How to get the most from a business intelligence application during the post implementation phase? 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