{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,2]],"date-time":"2026-04-02T18:20:18Z","timestamp":1775154018893,"version":"3.50.1"},"reference-count":100,"publisher":"Emerald","issue":"2","license":[{"start":{"date-parts":[[2019,4,1]],"date-time":"2019-04-01T00:00:00Z","timestamp":1554076800000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["ITP"],"published-print":{"date-parts":[[2019,4,1]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>The purpose of this paper is to investigate how citizens\u2019 perception of empowerment can influence the intention to use and intention to recommend e-participation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A research model is evaluated using structural equation modelling. An online survey questionnaire was used to collect data from 210 users of e-participation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results show that psychological empowerment influences the intention to use and recommend e-participation. Performance expectancy and facilitating conditions were the strongest predictors of intention to use; effort expectancy and social influence had no significant effect on the prediction of intention to use e-participation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Research limitations\/implications<\/jats:title><jats:p>The use of psychological empowerment as a higher-order multidimensional construct is still insufficiently researched. Future research may explore the effect of each dimension of psychological empowerment in different scenarios of e-participation adoption. Caution is needed when generalising our findings towards the adoption of e-participation in different locations or with different participants.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The findings can help the local governments to design strategies for the promotion and diffusion of e-participation amongst the citizenry. Those strategies should focus on citizens\u2019 perception of empowerment, thereby creating a positive attitude towards intention to use and recommend e-participation.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>An innovative research model integrates the unified theory of acceptance, use of technology and psychological empowerment; the last as a higher-order construct.<\/jats:p><\/jats:sec>","DOI":"10.1108\/itp-08-2017-0257","type":"journal-article","created":{"date-parts":[[2018,8,14]],"date-time":"2018-08-14T10:02:39Z","timestamp":1534240959000},"page":"364-386","source":"Crossref","is-referenced-by-count":115,"title":["Citizens\u2019 intention to use and recommend e-participation"],"prefix":"10.1108","volume":"32","author":[{"given":"Mijail","family":"Naranjo-Zolotov","sequence":"first","affiliation":[]},{"given":"Tiago","family":"Oliveira","sequence":"additional","affiliation":[]},{"given":"Sven","family":"Casteleyn","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"4","key":"key2020092409485373400_ref001","doi-asserted-by":"crossref","first-page":"453","DOI":"10.1016\/j.giq.2015.07.002","article-title":"Reengineering the open government concept: an empirical support for a proposed model","volume":"32","year":"2015","journal-title":"Government Information Quarterly"},{"issue":"3","key":"key2020092409485373400_ref002","doi-asserted-by":"crossref","first-page":"503","DOI":"10.1111\/tgis.12282","article-title":"Place and city: operationalizing sense of place and social capital in the urban context","volume":"21","year":"2017","journal-title":"Transactions in GIS"},{"issue":"6","key":"key2020092409485373400_ref003","doi-asserted-by":"crossref","first-page":"620","DOI":"10.1080\/0144929X.2016.1269198","article-title":"The impact of security and its antecedents in behaviour intention of using e-government services","volume":"36","year":"2017","journal-title":"Behaviour & Information Technology"},{"issue":"11","key":"key2020092409485373400_ref004","article-title":"The Lisbon participatory budget: results and perspectives on an experience in slow but continuous transformation","year":"2014","journal-title":"Field Actions Science Reports [Online]"},{"issue":"2","key":"key2020092409485373400_ref005","doi-asserted-by":"crossref","first-page":"130","DOI":"10.1016\/j.technovation.2008.07.004","article-title":"An investigation into the acceptance of online banking in Saudi Arabia","volume":"29","year":"2009","journal-title":"Technovation"},{"key":"key2020092409485373400_ref006","volume-title":"Social Foundations of Thought and Action: A Social Cognitive Theory: A Social Cognitive Theory","year":"1986"},{"key":"key2020092409485373400_ref007","doi-asserted-by":"crossref","first-page":"418","DOI":"10.1016\/j.chb.2015.04.024","article-title":"Understanding mobile banking: the unified theory of acceptance and use of technology combined with cultural moderators","volume":"50","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"2","key":"key2020092409485373400_ref008","doi-asserted-by":"crossref","first-page":"315","DOI":"10.1108\/TG-12-2015-0058","article-title":"How perceptions of e-participation levels influence the intention to use e-government websites","volume":"10","year":"2016","journal-title":"Transforming Government: People, Process and Policy"},{"issue":"5\/6","key":"key2020092409485373400_ref009","first-page":"359","article-title":"Hierarchical latent variable models in pls-sem: guidelines for using reflective-formative type models","volume":"45","year":"2012","journal-title":"Long Range Planning"},{"issue":"3","key":"key2020092409485373400_ref010","doi-asserted-by":"crossref","first-page":"535","DOI":"10.1177\/0032321716651653","article-title":"Waiting for godot? 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