{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,9]],"date-time":"2026-04-09T08:53:46Z","timestamp":1775724826703,"version":"3.50.1"},"reference-count":46,"publisher":"Emerald","issue":"6","license":[{"start":{"date-parts":[[2019,9,9]],"date-time":"2019-09-09T00:00:00Z","timestamp":1567987200000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["JCM"],"published-print":{"date-parts":[[2019,9,9]]},"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Collaborative consumption emerges from social practices such as sharing, lending and gifting. It is becoming more common among consumers, boosted by the internet, which facilitates the collaboration process with both strong and weak ties. This paper aims to examine collaborative consumer experience, delving into the factors that contribute to the adoption and the perceived benefits of this alternative form of consumption.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>A total of 12 phenomenological interviews were conducted o explore the theme from an individual perspective, attested by the consumers\u2019 narratives and experiences.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The results highlight collaborative consumption as being influenced by family practices, social relations and the current economic scenario. Also, noteworthy is the evidence that collaborative consumption enables consumers to select from a more diversified portfolio of products and services, especially the ones featured by the internet and social media. Consumers perceive financial, emotional, social, environmental and increased consumption benefits, depending on their practices of collaborative consumption, and also on their role as providers, consumers or exchangers.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>Through the phenomenological approach, based on individual reports of experiences related to collaborative consumption, it was possible to highlight some aspects relevant to better understanding the behavior of collaborative consumers.<\/jats:p><\/jats:sec>","DOI":"10.1108\/jcm-11-2017-2468","type":"journal-article","created":{"date-parts":[[2019,5,31]],"date-time":"2019-05-31T08:57:26Z","timestamp":1559293046000},"page":"705-714","source":"Crossref","is-referenced-by-count":33,"title":["A phenomenological approach to the collaborative consumer"],"prefix":"10.1108","volume":"36","author":[{"given":"Belem","family":"Barbosa","sequence":"first","affiliation":[]},{"given":"Isabel","family":"Fonseca","sequence":"additional","affiliation":[]}],"member":"140","reference":[{"issue":"4","key":"key2019091712062156600_ref001","doi-asserted-by":"crossref","first-page":"303","DOI":"10.1002\/cb.1389","article-title":"Alternative marketplaces in the 21st century: building community through sharing events","volume":"11","year":"2012","journal-title":"Journal of Consumer Behaviour"},{"issue":"3","key":"key2019091712062156600_ref002","doi-asserted-by":"crossref","first-page":"263","DOI":"10.1016\/S0969-5931(01)00016-6","article-title":"Crisis marketing: a comparison across economic scenarios","volume":"10","year":"2001","journal-title":"International Business Review"},{"issue":"2","key":"key2019091712062156600_ref003","doi-asserted-by":"crossref","first-page":"133","DOI":"10.1111\/j.1470-6431.2009.00832.x","article-title":"Analysing consumers\u2019 activism\u2019 in response to rising prices","volume":"34","year":"2010","journal-title":"International Journal of Consumer Studies"},{"issue":"1","key":"key2019091712062156600_ref004","doi-asserted-by":"crossref","first-page":"126","DOI":"10.1177\/0002716206298483","article-title":"Why not share rather than own?","volume":"611","year":"2007","journal-title":"Annals of the American Academy of Political and Social Science"},{"issue":"5","key":"key2019091712062156600_ref005","doi-asserted-by":"crossref","first-page":"715","DOI":"10.1086\/612649","article-title":"Sharing","volume":"36","year":"2010","journal-title":"Journal of Consumer Research"},{"issue":"8","key":"key2019091712062156600_ref006","doi-asserted-by":"crossref","first-page":"1595","DOI":"10.1016\/j.jbusres.2013.10.001","article-title":"You are what you can access: sharing and collaborative consumption online","volume":"67","year":"2014","journal-title":"Journal of Business Research"},{"key":"key2019091712062156600_ref007","doi-asserted-by":"crossref","first-page":"219","DOI":"10.1016\/j.jbusres.2017.05.004","article-title":"A triadic framework for collaborative consumption (CC): motives, activities and resources & capabilities of actors","volume":"79","year":"2017","journal-title":"Journal of Business Research"},{"key":"key2019091712062156600_ref008","article-title":"Beyond Zipcar: collaborative consumption","volume":"88","year":"2010","journal-title":"Harvard Business Review"},{"key":"key2019091712062156600_ref009","volume-title":"What\u2019s Mine Is Yours: How Collaborative Consumption Is Changing the Way We Live","year":"2011"},{"key":"key2019091712062156600_ref010","volume-title":"Social Research Methods","year":"2012"},{"issue":"4","key":"key2019091712062156600_ref011","doi-asserted-by":"crossref","first-page":"421","DOI":"10.1007\/s10603-004-2284-6","article-title":"Inadequate life? 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