{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,1,7]],"date-time":"2026-01-07T07:38:52Z","timestamp":1767771532789,"version":"3.40.5"},"reference-count":61,"publisher":"Emerald","license":[{"start":{"date-parts":[[2025,4,7]],"date-time":"2025-04-07T00:00:00Z","timestamp":1743984000000},"content-version":"tdm","delay-in-days":0,"URL":"https:\/\/www.emerald.com\/insight\/site-policies"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["MD"],"abstract":"<jats:sec><jats:title content-type=\"abstract-subheading\">Purpose<\/jats:title><jats:p>Social networks play a crucial role in daily life, transforming communication and relationship dynamics. However, platform engagement has declined due to user fatigue and disengagement, often worsened by the comparatively lower influence of firm-generated content versus user-created content. This study explores how factors such as user fatigue, discontinuation intentions and misinformation spread affect well-being on social media and influence potential user\u2013firm relationships online.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Design\/methodology\/approach<\/jats:title><jats:p>Data were collected through an online survey, followed by a path analysis to determine the relationships between the relevant and stimulus variables.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Findings<\/jats:title><jats:p>The study reveals that while some users struggle to cope with the pressures of fake news and social interaction overload on social media, others confidently manage these challenges. It suggests that social media has the potential to serve as a sustainable tool for improving user engagement and well-being by empowering individuals and prioritizing high-quality content.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Practical implications<\/jats:title><jats:p>The findings highlight the need for firms to focus on high-quality content and support users' ability to adeptly manage social media pressure.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>This study provides novel insights into the nuanced impact of social media on user well-being, focusing on the dynamics of fatigue and engagement. This uniquely ties the effects of user- versus firm-generated content to investment strategies on social media platforms.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Graphical abstract<\/jats:title><jats:p><jats:inline-graphic xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" xlink:href=\"MD-04-2024-0868_fx001.tif\"\/><\/jats:p><\/jats:sec>","DOI":"10.1108\/md-04-2024-0868","type":"journal-article","created":{"date-parts":[[2025,5,15]],"date-time":"2025-05-15T08:58:04Z","timestamp":1747299484000},"source":"Crossref","is-referenced-by-count":2,"title":["Social media challenges: fatigue,\u00a0misinformation and user disengagement"],"prefix":"10.1108","author":[{"ORCID":"https:\/\/orcid.org\/0009-0007-1949-4820","authenticated-orcid":false,"given":"Joanna Krywalski","family":"Santiago","sequence":"first","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-4419-0673","authenticated-orcid":false,"given":"Maria Teresa","family":"Borges Tiago","sequence":"additional","affiliation":[]},{"ORCID":"https:\/\/orcid.org\/0000-0002-3569-3789","authenticated-orcid":false,"given":"Fl\u00e1vio","family":"Tiago","sequence":"additional","affiliation":[]}],"member":"140","published-online":{"date-parts":[[2025,4,7]]},"reference":[{"key":"key2025051508575760900_ref001","doi-asserted-by":"publisher","first-page":"58116","DOI":"10.1109\/access.2022.3178839","article-title":"The social media break-up: psycho-behavioral measures and implications","volume":"10","year":"2022","journal-title":"IEEE Access"},{"key":"key2025051508575760900_ref002","doi-asserted-by":"publisher","DOI":"10.1155\/2023\/9924029","article-title":"Designing for Digital Wellbeing: from theory to practice: a scoping review","volume":"2023","year":"2023","journal-title":"Human Behavior and Emerging Technologies"},{"issue":"2","key":"key2025051508575760900_ref003","doi-asserted-by":"publisher","first-page":"211","DOI":"10.1257\/jep.31.2.211","article-title":"Social media and fake news in the 2016 election","volume":"31","year":"2017","journal-title":"The Journal of Economic Perspectives"},{"issue":"6","key":"key2025051508575760900_ref061","doi-asserted-by":"publisher","first-page":"1080","DOI":"10.1108\/OIR-08-2020-0333","article-title":"An empirical approach to understanding users\u2019 fake news identification on social media","volume":"45","year":"2021","journal-title":"Online Information Review"},{"issue":"1","key":"key2025051508575760900_ref004","doi-asserted-by":"publisher","first-page":"185","DOI":"10.1007\/s13278-024-01334-6","article-title":"Sentimental impact of fake news on social media using an integrated ensemble framework","volume":"14","year":"2024","journal-title":"Social Network Analysis and Mining"},{"issue":"2","key":"key2025051508575760900_ref005","doi-asserted-by":"publisher","first-page":"226","DOI":"10.1108\/itp-03-2022-0207","article-title":"Antecedents and outcomes of social media fatigue","volume":"36","year":"2023","journal-title":"Information Technology and People"},{"issue":"9","key":"key2025051508575760900_ref006","doi-asserted-by":"publisher","first-page":"1171","DOI":"10.1002\/mar.21349","article-title":"Online users\u2019 attitudes toward fake news: implications for brand management","volume":"37","year":"2020","journal-title":"Psychology and Marketing"},{"key":"key2025051508575760900_ref007","doi-asserted-by":"publisher","first-page":"148","DOI":"10.1016\/j.chb.2014.11.048","article-title":"Too much Facebook? An exploratory examination of social media fatigue","volume":"44","year":"2015","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2025051508575760900_ref008","doi-asserted-by":"publisher","first-page":"418","DOI":"10.1037\/bul0000401","article-title":"The development of subjective well-being across the life span: a meta-analytic review of longitudinal studies","volume":"149","year":"2023","journal-title":"Psychological Bulletin"},{"issue":"3","key":"key2025051508575760900_ref009","doi-asserted-by":"publisher","first-page":"330","DOI":"10.1177\/08944393211049120","article-title":"Why do people choose different social media platforms? Linking use motives with social media affordances and personalities","volume":"41","year":"2023","journal-title":"Social Science Computer Review"},{"key":"key2025051508575760900_ref062","doi-asserted-by":"publisher","first-page":"487","DOI":"10.1186\/1471-2458-11-487","article-title":"Warwick-Edinburgh Mental Well-being Scale (WEMWBS): validated for teenage school students in England and Scotland. A mixed methods assessment","volume":"11","year":"2011","journal-title":"BMC Public Health"},{"issue":"2","key":"key2025051508575760900_ref010","doi-asserted-by":"publisher","first-page":"165","DOI":"10.1177\/0267323120903686","article-title":"They can't fool me, but they can fool the others!\u2019 Third-person effect and fake news detection","volume":"35","year":"2020","journal-title":"European Journal of Communication"},{"key":"key2025051508575760900_ref012","doi-asserted-by":"publisher","first-page":"193","DOI":"10.1016\/j.ijinfomgt.2019.05.021","article-title":"Antecedents and consequences of social media fatigue","volume":"48","year":"2019","journal-title":"International Journal of Information Management"},{"issue":"13","key":"key2025051508575760900_ref013","doi-asserted-by":"publisher","first-page":"1965","DOI":"10.1080\/1369118x.2019.1623904","article-title":"Too good to be true, too good not to share: the social utility of fake news","volume":"23","year":"2020","journal-title":"Information, Communication and Society"},{"issue":"6","key":"key2025051508575760900_ref014","doi-asserted-by":"publisher","DOI":"10.1016\/j.ipm.2020.102307","article-title":"Social media overload, exhaustion, and use discontinuance: examining the effects of information overload, system feature overload, and social overload","volume":"57","year":"2020","journal-title":"Information Processing and Management"},{"key":"key2025051508575760900_ref015","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2022.122099","article-title":"Factors mediating social media-induced fear of missing out (FoMO) and social media fatigue: a comparative study among Instagram and Snapchat users","volume":"185","year":"2022","journal-title":"Technological Forecasting and Social Change"},{"key":"key2025051508575760900_ref016","doi-asserted-by":"publisher","DOI":"10.3389\/fpsyg.2021.674641","article-title":"Why are you running away from social media? Analysis of the factors influencing social media fatigue: an empirical data study based on Chinese youth","volume":"12","year":"2021","journal-title":"Frontiers in Psychology"},{"key":"key2025051508575760900_ref017","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1145\/3555147","article-title":"\u2018Help! Can you hear me?\u2019: understanding how help-seeking posts are overwhelmed on social media during a natural disaster","year":"2022"},{"key":"key2025051508575760900_ref018","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2020.120201","article-title":"Misinformation sharing and social media fatigue during COVID-19: an affordance and cognitive load perspective","volume":"159","year":"2020","journal-title":"Technological Forecasting and Social Change"},{"key":"key2025051508575760900_ref019","doi-asserted-by":"publisher","DOI":"10.1016\/j.jbusres.2023.113693","article-title":"Social media-induced fear of missing out (FoMO) and social media fatigue: the role of narcissism, comparison and disclosure","volume":"159","year":"2023","journal-title":"Journal of Business Research"},{"key":"key2025051508575760900_ref020","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1007\/s10660-023-09719-z","article-title":"Social media influencer marketing: foundations, trends, and ways forward","year":"2023","journal-title":"Electronic Commerce Research"},{"key":"key2025051508575760900_ref021","doi-asserted-by":"publisher","DOI":"10.1016\/j.techfore.2021.121039","article-title":"Social media users' online subjective well-being and fatigue: a network heterogeneity perspective","volume":"172","year":"2021","journal-title":"Technological Forecasting and Social Change"},{"issue":"4","key":"key2025051508575760900_ref022","doi-asserted-by":"publisher","first-page":"464","DOI":"10.1080\/01292986.2019.1679852","article-title":"Interplay of content type and product type in the consumer response to native advertising on social media","volume":"29","year":"2019","journal-title":"Asian Journal of Communication"},{"issue":"3","key":"key2025051508575760900_ref023","doi-asserted-by":"publisher","first-page":"525","DOI":"10.1007\/s11469-018-9940-6","article-title":"Uses and gratifications of problematic social media use among university students: a simultaneous examination of the Big Five of personality traits, social media platforms, and social media use motives","volume":"18","year":"2020","journal-title":"International Journal of Mental Health and Addiction"},{"key":"key2025051508575760900_ref024","doi-asserted-by":"crossref","unstructured":"Lee, C. (2014), \u201cLanguage choice and self-presentation in social media: the case of university students in Hong Kong\u201d, in Seargeant, P. and Tagg, C. (Eds), The Language of Social Media: Identity and Community on the Internet, Springer, pp.\u00a091-111.","DOI":"10.1057\/9781137029317_5"},{"issue":"11","key":"key2025051508575760900_ref025","doi-asserted-by":"publisher","first-page":"6247","DOI":"10.1007\/s12144-020-01114-3","article-title":"The effects of social comparison orientation on psychological well-being in social networking sites: serial mediation of perceived social support and self-esteem","volume":"41","year":"2022","journal-title":"Current Psychology"},{"issue":"3","key":"key2025051508575760900_ref026","doi-asserted-by":"publisher","first-page":"360","DOI":"10.1016\/j.ijinfomgt.2016.01.001","article-title":"Predicting positive user responses to social media advertising: the roles of emotional appeal, informativeness, and creativity","volume":"36","year":"2016","journal-title":"International Journal of Information Management"},{"key":"key2025051508575760900_ref027","doi-asserted-by":"publisher","DOI":"10.1016\/j.tele.2020.101374","article-title":"The buffering effect of flow experience on the relationship between overload and social media users' discontinuance intentions","volume":"49","year":"2020","journal-title":"Telematics and Informatics"},{"issue":"3","key":"key2025051508575760900_ref063","doi-asserted-by":"publisher","first-page":"606","DOI":"10.1287\/msom.2020.0915","article-title":"Information sharing on retail platforms","volume":"23","year":"2021","journal-title":"Manufacturing and Service Operations Management"},{"key":"key2025051508575760900_ref029","doi-asserted-by":"publisher","first-page":"544","DOI":"10.1016\/j.chb.2017.01.020","article-title":"Empirical investigation of Facebook discontinues usage intentions based on SOR paradigm","volume":"70","year":"2017","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2025051508575760900_ref030","doi-asserted-by":"publisher","first-page":"275","DOI":"10.1111\/isj.12068","article-title":"The effects of technostress and switching stress on discontinued use of social networking services: a study of Facebook use","volume":"25","year":"2015","journal-title":"Information Systems Journal"},{"issue":"2","key":"key2025051508575760900_ref031","doi-asserted-by":"publisher","first-page":"125","DOI":"10.1080\/10714421.2023.2195795","article-title":"\u2018Maybe I should get rid of it for a while\u2026\u2019: examining motivations and challenges for social media disconnection","volume":"26","year":"2023","journal-title":"The Communication Review"},{"issue":"1-2","key":"key2025051508575760900_ref032","doi-asserted-by":"publisher","first-page":"815","DOI":"10.1007\/s10479-021-04151-8","article-title":"To share or not to share? When information sharing meets remanufacturing","volume":"329","year":"2023","journal-title":"Annals of Operations Research"},{"key":"key2025051508575760900_ref033","doi-asserted-by":"publisher","DOI":"10.1016\/j.chb.2022.107597","article-title":"A meta-analysis of social media fatigue: drivers and a major consequence","volume":"140","year":"2023","journal-title":"Computers in Human Behavior"},{"issue":"3","key":"key2025051508575760900_ref034","doi-asserted-by":"publisher","first-page":"269","DOI":"10.1108\/jrim-10-2019-0159","article-title":"One size doesn't fit all: a uses and gratifications analysis of social media platforms","volume":"14","year":"2020","journal-title":"The Journal of Research in Indian Medicine"},{"issue":"1","key":"key2025051508575760900_ref035","first-page":"1","article-title":"The role of personality traits and online behavior in belief in fake news","volume":"11","year":"2024","journal-title":"Humanities and Social Sciences Communications"},{"issue":"2","key":"key2025051508575760900_ref036","doi-asserted-by":"publisher","first-page":"548","DOI":"10.1108\/ejm-12-2022-0927","article-title":"COVID-19 and the decline of active social media engagement","volume":"58","year":"2024","journal-title":"European Journal of Marketing"},{"issue":"4","key":"key2025051508575760900_ref037","doi-asserted-by":"publisher","first-page":"386","DOI":"10.1080\/10447318.2019.1646517","article-title":"The social media party: fear of missing out (FoMO), social media intensity, connection, and well-being","volume":"36","year":"2020","journal-title":"International Journal of Human-Computer Interaction"},{"issue":"1","key":"key2025051508575760900_ref038","doi-asserted-by":"publisher","first-page":"141","DOI":"10.1146\/annurev.psych.52.1.141","article-title":"On happiness and human potentials: a review of research on hedonic and eudaimonic well-being","volume":"52","year":"2001","journal-title":"Annual Review of Psychology"},{"key":"key2025051508575760900_ref039","doi-asserted-by":"publisher","first-page":"280","DOI":"10.1016\/j.jbusres.2020.05.059","article-title":"Impact of Covid-19 on consumer behavior: Will the old habits return or die?","volume":"117","year":"2020","journal-title":"Journal of Business Research"},{"key":"key2025051508575760900_ref040","doi-asserted-by":"publisher","first-page":"72","DOI":"10.1016\/j.jretconser.2019.05.026","article-title":"Why do people share fake news? Associations between the dark side of social media use and fake news sharing behavior","volume":"51","year":"2019","journal-title":"Journal of Retailing and Consumer Services"},{"key":"key2025051508575760900_ref041","first-page":"03","article-title":"Digital marketing and social media: why bother?","volume":"57","year":"2014","journal-title":"Business Horizons"},{"issue":"13","key":"key2025051508575760900_ref042","doi-asserted-by":"publisher","first-page":"1","DOI":"10.1080\/0144929x.2023.2276807","article-title":"Navigating the social media overload via control abilities: coping strategies and practices","volume":"43","year":"2023","journal-title":"Behaviour and Information Technology"},{"issue":"1","key":"key2025051508575760900_ref043","doi-asserted-by":"publisher","first-page":"204","DOI":"10.1108\/jabs-09-2023-0343","article-title":"Exploring the influence of government social media on cybersecurity compliance: employee attitudes, motivation and behaviors","volume":"18","year":"2024","journal-title":"Journal of Asia Business Studies"},{"issue":"11","key":"key2025051508575760900_ref044","doi-asserted-by":"publisher","first-page":"661","DOI":"10.1089\/cyber.2016.0259","article-title":"The Facebook experiment: quitting Facebook leads to higher levels of well-being","volume":"19","year":"2016","journal-title":"Cyberpsychology, Behavior, and Social Networking"},{"key":"key2025051508575760900_ref045","doi-asserted-by":"publisher","first-page":"84","DOI":"10.1016\/j.jpsychires.2017.11.014","article-title":"Time distortion when users at risk for social media addiction engage in non-social media tasks","volume":"97","year":"2018","journal-title":"Journal of Psychiatric Research"},{"issue":"4","key":"key2025051508575760900_ref046","doi-asserted-by":"publisher","first-page":"752","DOI":"10.1111\/ppc.12431","article-title":"Abstinence from social media use, subjective well-being, stress, and loneliness","volume":"55","year":"2019","journal-title":"Perspectives in Psychiatric Care"},{"issue":"4","key":"key2025051508575760900_ref047","doi-asserted-by":"publisher","first-page":"496","DOI":"10.1080\/00224545.2018.1453467","article-title":"The burden of online friends: the effects of giving up Facebook on stress and well-being","volume":"158","year":"2018","journal-title":"The Journal of Social Psychology"},{"issue":"1","key":"key2025051508575760900_ref048","doi-asserted-by":"publisher","first-page":"77","DOI":"10.1080\/19331681.2019.1572565","article-title":"Engaging with the other side: using news media literacy messages to reduce selective exposure and avoidance","volume":"16","year":"2019","journal-title":"Journal of Information Technology and Politics"},{"key":"key2025051508575760900_ref049","doi-asserted-by":"publisher","DOI":"10.1016\/j.chbr.2022.100218","article-title":"User characteristics, social media use, and fatigue during the coronavirus pandemic: a stressor\u2013strain\u2013outcome framework","volume":"7","year":"2022","journal-title":"Computers in Human Behavior Reports"},{"key":"key2025051508575760900_ref050","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2021.102319","article-title":"The dual concept of consumer value in social media brand community: a trust transfer perspective","volume":"59","year":"2021","journal-title":"International Journal of Information Management"},{"issue":"2","key":"key2025051508575760900_ref051","doi-asserted-by":"publisher","first-page":"151","DOI":"10.1080\/0144929x.2014.928745","article-title":"Understanding the intentions of users to \u2018stick\u2019 to social networking sites: a case study in Taiwan","volume":"34","year":"2015","journal-title":"Behaviour and Information Technology"},{"key":"key2025051508575760900_ref052","first-page":"19","article-title":"To verify or to disengage: coping with \u2018fake news\u2019 and ambiguity","volume":"13","year":"2019","journal-title":"International Journal of Communication"},{"issue":"3","key":"key2025051508575760900_ref053","doi-asserted-by":"publisher","first-page":"869","DOI":"10.1108\/intr-03-2019-0112","article-title":"Is boredom proneness related to social media overload and fatigue? A stress\u2013strain\u2013outcome approach","volume":"30","year":"2020","journal-title":"Internet Research"},{"key":"key2025051508575760900_ref054","first-page":"702","article-title":"Understanding the meaning of well-being in the perspective of psychological science: a literature review","volume":"4","year":"2023","journal-title":"Community Development Journal: Journal Pengabdian Masyarakat"},{"key":"key2025051508575760900_ref055","doi-asserted-by":"publisher","article-title":"Your online favorites are overwhelming when you\u2019re having fun: an investigation of fear of missing out, social media affordances and digital hoarding","year":"2023","DOI":"10.1007\/978-3-031-28035-1_9"},{"issue":"1","key":"key2025051508575760900_ref056","doi-asserted-by":"publisher","first-page":"46","DOI":"10.1108\/itp-04-2020-0169","article-title":"Understanding determinants of social networking service fatigue: an interpretive structural modeling approach","volume":"35","year":"2022","journal-title":"Information Technology and People"},{"issue":"3","key":"key2025051508575760900_ref057","doi-asserted-by":"publisher","first-page":"104","DOI":"10.1007\/s11920-024-01481-9","article-title":"The impact of social media use on sleep and mental health in youth: a scoping review","volume":"26","year":"2024","journal-title":"Current Psychiatry Reports"},{"issue":"7","key":"key2025051508575760900_ref058","doi-asserted-by":"publisher","first-page":"1452","DOI":"10.1080\/1369118x.2021.2013917","article-title":"Social media use, psychological well-being and physical health during lockdown","volume":"26","year":"2023","journal-title":"Information, Communication and Society"},{"issue":"7","key":"key2025051508575760900_ref059","doi-asserted-by":"publisher","first-page":"904","DOI":"10.1016\/j.im.2016.03.006","article-title":"Do you get tired of socializing? An empirical explanation of discontinuous usage behaviour in social network services","volume":"53","year":"2016","journal-title":"Information and Management"},{"key":"key2025051508575760900_ref060","doi-asserted-by":"publisher","DOI":"10.1016\/j.tele.2021.101696","article-title":"Drivers of social media fatigue: a systematic review","volume":"64","year":"2021","journal-title":"Telematics and Informatics"}],"container-title":["Management Decision"],"original-title":[],"language":"en","link":[{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/MD-04-2024-0868\/full\/xml","content-type":"application\/xml","content-version":"vor","intended-application":"text-mining"},{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/MD-04-2024-0868\/full\/html","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2025,5,15]],"date-time":"2025-05-15T08:58:06Z","timestamp":1747299486000},"score":1,"resource":{"primary":{"URL":"https:\/\/www.emerald.com\/insight\/content\/doi\/10.1108\/MD-04-2024-0868\/full\/html"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2025,4,7]]},"references-count":61,"alternative-id":["10.1108\/MD-04-2024-0868"],"URL":"https:\/\/doi.org\/10.1108\/md-04-2024-0868","relation":{},"ISSN":["0025-1747","1758-6070"],"issn-type":[{"value":"0025-1747","type":"print"},{"value":"1758-6070","type":"electronic"}],"subject":[],"published":{"date-parts":[[2025,4,7]]}}}