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Faculty members must acquire digital skills and competencies to effectively adopt disruptive technologies and implement Quality 4.0 principles in their teaching practices. HEIs should provide opportunities for faculty members to engage in ongoing training programmes, workshops and communities of practice that focus on enhancing their technological proficiencies, pedagogical strategies and collaborative skills.<\/jats:p><\/jats:sec><jats:sec><jats:title content-type=\"abstract-subheading\">Originality\/value<\/jats:title><jats:p>To the best of the authors' knowledge, this is the first reported study linking the concepts of Quality 4.0 and the Triple Helix of Innovation in HEIs.<\/jats:p><\/jats:sec>","DOI":"10.1108\/tqm-07-2023-0219","type":"journal-article","created":{"date-parts":[[2023,11,2]],"date-time":"2023-11-02T22:52:06Z","timestamp":1698965526000},"page":"1569-1590","source":"Crossref","is-referenced-by-count":27,"title":["Quality 4.0 in higher education: reinventing academic-industry-government collaboration during disruptive 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