{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,5,13]],"date-time":"2026-05-13T12:02:26Z","timestamp":1778673746783,"version":"3.51.4"},"reference-count":51,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by-nc-nd\/4.0\/"}],"funder":[{"DOI":"10.13039\/501100005916","name":"Universidad de La Frontera, Temuco, Chile, through the DIUFRO Project","doi-asserted-by":"publisher","award":["DI21-0016"],"award-info":[{"award-number":["DI21-0016"]}],"id":[{"id":"10.13039\/501100005916","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Access"],"published-print":{"date-parts":[[2022]]},"DOI":"10.1109\/access.2021.3137799","type":"journal-article","created":{"date-parts":[[2021,12,23]],"date-time":"2021-12-23T22:22:35Z","timestamp":1640298155000},"page":"3074-3087","source":"Crossref","is-referenced-by-count":15,"title":["Assessing Transparency in eGovernment Electronic Processes"],"prefix":"10.1109","volume":"10","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-8494-8100","authenticated-orcid":false,"given":"Jorge","family":"Hochstetter","sequence":"first","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-1286-3244","authenticated-orcid":false,"given":"Jaime","family":"Diaz","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8728-7101","authenticated-orcid":false,"given":"Mauricio","family":"Dieguez","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Roberto","family":"Espinosa","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-8072-9130","authenticated-orcid":false,"given":"Jeferson","family":"Arango","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Carlos","family":"Cares","sequence":"additional","affiliation":[],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref39","author":"bowker","year":"1981","journal-title":"Estad&#x00EC;stica Para Ingenieros"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.14236\/ewic\/EASE2008.8"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.3145\/epi.2018.ene.04"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1109\/MoDRE.2018.00013"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1145\/3131151.3131155"},{"key":"ref30","article-title":"Difficulties of public legislation for the acquisition of goods and services","author":"costa","year":"2018"},{"key":"ref37","first-page":"195","article-title":"Using mapping studies in software engineering","volume":"8","author":"budgen","year":"2008","journal-title":"Proc PPIG"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1016\/j.infsof.2015.03.007"},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1080\/02102412.2017.1379798"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.1109\/HICSS.2015.541"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2021.3067217"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.22215\/timreview\/1008"},{"key":"ref29","first-page":"235","article-title":"Procedure for the acquisition of goods and services in public procurement","volume":"37","author":"berm\u00fadez","year":"2020","journal-title":"Neutrosophic Sets Syst"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2018.11.014"},{"key":"ref1","year":"2020","journal-title":"Corruption Perceptions Index"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2007.01.002"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1108\/GKMC-05-2018-0045"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2010.05.006"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.1177\/0020852318822055"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1098\/rsta.2017.0351"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1007\/s12599-009-0044-5"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-45100-3_5"},{"key":"ref50","author":"curtis","year":"2009","journal-title":"People capability maturity model (P-CMM) ver 2 0"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.1016\/j.dss.2011.10.014"},{"key":"ref10","first-page":"1","article-title":"Accountability, responsibility and robustness in agent organizations","author":"baldoni","year":"2019","journal-title":"Proc The 1st Int Workshop Responsible Artif Intell Agents (RAIA)"},{"key":"ref11","doi-asserted-by":"publisher","DOI":"10.1177\/0734371X16682816"},{"key":"ref40","author":"index","year":"2018","journal-title":"Corruptions Perception Index"},{"key":"ref12","author":"balla","year":"2017","journal-title":"Bureaucracy and Democracy Accountability and Performance"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1016\/j.strueco.2013.06.005"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1111\/gove.12432"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1108\/JOPP-06-2018-009"},{"key":"ref16","doi-asserted-by":"publisher","DOI":"10.1016\/j.ejpoleco.2014.02.005"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1016\/j.red.2020.07.006"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.1108\/TG-03-2020-0040"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2020.102203"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.1016\/j.econmod.2012.11.047"},{"key":"ref3","article-title":"Corruption and economic growth: New empirical evidence","volume":"60","author":"gr\u00fcndler","year":"2019","journal-title":"The Journal of Political Economy"},{"key":"ref6","doi-asserted-by":"publisher","DOI":"10.1596\/prwp"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1007\/s10611-017-9695-1"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.4337\/9780857934932.00015"},{"key":"ref7","first-page":"18","author":"s\u00e1enz","year":"2017","journal-title":"Calidad Transparencia y &#x00C9;tica P&#x00FA;blica"},{"key":"ref49","doi-asserted-by":"publisher","DOI":"10.1177\/0020852311429533"},{"key":"ref9","first-page":"61","article-title":"Ethics, accountability and democracy as pillars of good governance: Case of South Africa","volume":"9","author":"koenane","year":"2017","journal-title":"African Journal of Public Affairs"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2012.03.001"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2011.09.004"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2012.06.001"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.1016\/j.ssci.2018.02.017"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2005.11.008"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.4067\/S0718-18762019000300104"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2010.04.007"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.1016\/j.giq.2006.07.016"}],"container-title":["IEEE Access"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6287639\/9668973\/09661370.pdf?arnumber=9661370","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2022,4,4]],"date-time":"2022-04-04T20:57:20Z","timestamp":1649105840000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9661370\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"references-count":51,"URL":"https:\/\/doi.org\/10.1109\/access.2021.3137799","relation":{},"ISSN":["2169-3536"],"issn-type":[{"value":"2169-3536","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022]]}}}