{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,4,9]],"date-time":"2026-04-09T10:55:14Z","timestamp":1775732114814,"version":"3.50.1"},"reference-count":107,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","license":[{"start":{"date-parts":[[2022,1,1]],"date-time":"2022-01-01T00:00:00Z","timestamp":1640995200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode"}],"funder":[{"DOI":"10.13039\/501100007446","name":"Deanship of Scientific Research at King Khalid University for funding this work through Large Groups Project","doi-asserted-by":"publisher","award":["RGP.2\/111\/43"],"award-info":[{"award-number":["RGP.2\/111\/43"]}],"id":[{"id":"10.13039\/501100007446","id-type":"DOI","asserted-by":"publisher"}]}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Access"],"published-print":{"date-parts":[[2022]]},"DOI":"10.1109\/access.2022.3202954","type":"journal-article","created":{"date-parts":[[2022,8,29]],"date-time":"2022-08-29T21:08:51Z","timestamp":1661807331000},"page":"108004-108020","source":"Crossref","is-referenced-by-count":19,"title":["Critical Success Factors for ERP Systems\u2019 Post-Implementations of SMEs in Saudi Arabia: A Top Management and Vendors\u2019 Perspective"],"prefix":"10.1109","volume":"10","author":[{"given":"Sayeed Haider","family":"Salih","sequence":"first","affiliation":[{"name":"Department of Computer Sciences, Faculty of Computer Science & Information Technology, Omdurman Islamic University, Omdurman, Sudan"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-6933-7854","authenticated-orcid":false,"given":"Samah","family":"Abdelsalam","sequence":"additional","affiliation":[{"name":"Department of Information Technology, University of Khartoum, Khartoum, Sudan"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-1008-3028","authenticated-orcid":false,"given":"Mosab","family":"Hamdan","sequence":"additional","affiliation":[{"name":"Faculty of Computing and Informatics, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Abdelzahir","family":"Abdelmaboud","sequence":"additional","affiliation":[{"name":"Department of Information Systems, Faculty of Science and Arts, King Khalid University, Muhayil, Abha, Saudi Arabia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9362-7771","authenticated-orcid":false,"given":"Muzaffar","family":"Hamzah","sequence":"additional","affiliation":[{"name":"Faculty of Computing and Informatics, Universiti Malaysia Sabah, Kota Kinabalu, Malaysia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Anwer Mustafa","family":"Hilal","sequence":"additional","affiliation":[{"name":"Department of Computer and Self Development, Preparatory Year Deanship, Prince Sattam Bin Abdulaziz University, Al-Kharj, Saudi Arabia"}],"role":[{"role":"author","vocabulary":"crossref"}]},{"given":"Abdelwahed","family":"Motwakel","sequence":"additional","affiliation":[{"name":"Department of Computer and Self Development, Preparatory Year Deanship, Prince Sattam Bin Abdulaziz University, Al-Kharj, Saudi Arabia"}],"role":[{"role":"author","vocabulary":"crossref"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1108\/14637150710752272"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1201\/b19509"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2019.1678072"},{"key":"ref4","doi-asserted-by":"publisher","DOI":"10.5539\/ijbm.v15n2p80"},{"key":"ref5","doi-asserted-by":"publisher","DOI":"10.1504\/IJPMB.2022.120409"},{"issue":"3","key":"ref6","first-page":"48","article-title":"Critical success factors in ERP implementation","volume":"2","author":"Chausi","year":"2016","journal-title":"Acad. J. Bus., Admin., Law Social Sci."},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1016\/j.rcim.2012.04.019"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1177\/0266666917735677"},{"issue":"1","key":"ref9","first-page":"15","article-title":"ERP implementation success factors in Saudi Arabia","volume":"7","author":"Saleh","year":"2013","journal-title":"Int. J. Comput. Sci. Secur."},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.1080\/02522667.2019.1616909"},{"key":"ref11","first-page":"6","article-title":"Post implementation performance evaluation of enterprise resource planning in Saudi Arabian public university","volume-title":"Proc. Inf. Knowl. Manag.","author":"Ali"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1016\/S1471-7727(02)00007-6"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2019.1612099"},{"key":"ref14","doi-asserted-by":"publisher","DOI":"10.1108\/K-01-2018-0025"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.3390\/systems7020031"},{"key":"ref16","first-page":"173","article-title":"The enterprise systems experience-from adoption to success","volume":"173","author":"Markus","year":"2000","journal-title":"Framing Domains IT Res., Glimpsing Future Through Past"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2009.09.007"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.5171\/2016.331270"},{"key":"ref19","first-page":"589","article-title":"ERP systems implementation: Drivers of post-implementation success","volume-title":"Proc. Decis. Support Uncertain Complex World, Int. Conf.","author":"Nicolaou"},{"issue":"2","key":"ref20","first-page":"7","article-title":"Organizational learning and ERP post-implementation phase: A situated learning perspective","volume":"19","author":"Chadhar","year":"2018","journal-title":"J. Inf. Technol. Theory Appl."},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.1080\/0144929X.2013.799229"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2006.10.002"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.4018\/irmj.2014100103"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.18646\/2056.31.16-003"},{"issue":"2","key":"ref25","first-page":"81","article-title":"Chief executives define their own data needs","volume":"57","author":"Rockart","year":"1979","journal-title":"Harvard Bus. Rev."},{"issue":"4","key":"ref26","first-page":"17","article-title":"An assessment of critical success factors","volume":"25","author":"Boynton","year":"1984","journal-title":"MIT Sloan Manag. Rev."},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijis.2017.10.001"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2016.05.004"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1108\/JSIT-06-2017-0043"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1108\/K-11-2020-0812"},{"key":"ref31","first-page":"1","article-title":"IT capabilities in ERP maintenance\u2014A review of the ERP post-implementation literature","volume-title":"Proc. ECIS","author":"Hecht"},{"key":"ref32","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2007.11.722"},{"key":"ref33","doi-asserted-by":"publisher","DOI":"10.1108\/17410381111099833"},{"key":"ref34","first-page":"19","article-title":"User resistance factors in post ERP implementation","volume":"3","author":"Salih","year":"2013","journal-title":"J. Res. Innov. Inf. Syst."},{"key":"ref35","doi-asserted-by":"publisher","DOI":"10.1108\/EBR-04-2017-0075"},{"key":"ref36","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2011.05.017"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijinfomgt.2015.06.004"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1108\/02635570510575225"},{"key":"ref39","doi-asserted-by":"publisher","DOI":"10.1108\/K-12-2018-0699"},{"issue":"2","key":"ref40","first-page":"399","article-title":"The Chang management strategies and processes for successful ERP implementation: A case study of MADAR","volume":"8","author":"Al-Shamlan","year":"2011","journal-title":"Int. J. Comput. Sci. Issues"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1016\/j.procs.2019.11.134"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.1007\/s11518-006-0138-2"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.15388\/Ekon.2012.0.893"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.1109\/CSDE53843.2021.9718428"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.5430\/ijfr.v10n3p153"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1108\/JSIT-05-2018-0073"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.1108\/00251741111143603"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.3390\/app11114937"},{"key":"ref49","volume-title":"The influence of vendor support on enterprise resource planning success in manufacturing companies in Nairobi County","author":"Kinyua","year":"2016"},{"key":"ref50","doi-asserted-by":"publisher","DOI":"10.1504\/IJEBR.2018.092148"},{"key":"ref51","doi-asserted-by":"publisher","DOI":"10.1007\/s11219-016-9314-x"},{"key":"ref52","doi-asserted-by":"publisher","DOI":"10.1108\/17410391211265142"},{"key":"ref53","doi-asserted-by":"publisher","DOI":"10.1016\/j.compind.2016.11.003"},{"key":"ref54","doi-asserted-by":"publisher","DOI":"10.3127\/ajis.v21i0.1268"},{"key":"ref55","doi-asserted-by":"publisher","DOI":"10.1080\/17517575.2016.1258087"},{"key":"ref56","first-page":"1","article-title":"Benefits realization from ERP systems: The role of customization","volume-title":"Proc. ECIS","author":"Aslam"},{"key":"ref57","doi-asserted-by":"publisher","DOI":"10.1108\/14637150810888073"},{"key":"ref58","doi-asserted-by":"publisher","DOI":"10.4324\/9781315172231"},{"key":"ref59","volume-title":"Critical success factors of enterprise resource planning post-implementation success in automotive industry","author":"Soltan","year":"2016"},{"key":"ref60","article-title":"Factors effect to the post ERP implementation in Sri Lankan apparel industry","volume-title":"Proc. 13th Int. Res. Conf.","author":"Perera"},{"key":"ref61","doi-asserted-by":"publisher","DOI":"10.2333\/bhmk.42.63"},{"issue":"1","key":"ref62","first-page":"1","article-title":"What is the best response scale for survey and questionnaire design; review of different lengths of rating scale\/attitude scale\/Likert scale","volume":"8","author":"Taherdoost","year":"2019","journal-title":"Hamed Taherdoost"},{"key":"ref63","doi-asserted-by":"publisher","DOI":"10.1509\/jmkr.44.2.175"},{"key":"ref64","doi-asserted-by":"publisher","DOI":"10.1177\/109467050133001"},{"issue":"2","key":"ref65","first-page":"195","article-title":"Using single-item measures for construct measurement in management research: Conceptual issues and application guidelines","volume":"69","author":"Fuchs","year":"2009","journal-title":"Die Betriebswirtschaft"},{"key":"ref66","doi-asserted-by":"publisher","DOI":"10.20982\/tqmp.09.2.p079"},{"key":"ref67","doi-asserted-by":"publisher","DOI":"10.1016\/S0148-2963(01)00295-8"},{"issue":"1","key":"ref68","first-page":"160","article-title":"Qualitative research","volume":"4","author":"Cooper","year":"2011","journal-title":"Bus. Res. Methods"},{"key":"ref69","article-title":"Introduction to sample size calculation using G* power","author":"Bartlett","year":"2019","journal-title":"Eur. J. Social Psychol."},{"key":"ref70","doi-asserted-by":"publisher","DOI":"10.1177\/201010581102000213"},{"key":"ref71","doi-asserted-by":"publisher","DOI":"10.1177\/0962280216669183"},{"key":"ref72","first-page":"83","article-title":"What is predictive about partial least squares?","volume-title":"Proc. 6th Symp. Stat. Challenges eCommerce Res. (SCECR)","author":"Shmueli"},{"key":"ref73","doi-asserted-by":"publisher","DOI":"10.1080\/1743727X.2015.1005806"},{"key":"ref74","doi-asserted-by":"publisher","DOI":"10.4018\/ijec.2015100101"},{"key":"ref75","volume-title":"A Primer for Soft Modeling","author":"Falk","year":"1992"},{"key":"ref76","doi-asserted-by":"publisher","DOI":"10.25300\/MISQ\/2015\/39.2.02"},{"key":"ref77","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-540-32827-8_4"},{"key":"ref78","doi-asserted-by":"publisher","DOI":"10.1007\/BF02310555"},{"key":"ref79","doi-asserted-by":"publisher","DOI":"10.1016\/j.stueduc.2005.05.008"},{"key":"ref80","doi-asserted-by":"publisher","DOI":"10.1037\/a0030767"},{"issue":"4","key":"ref81","first-page":"114","article-title":"Partial least squares structural squation modeling (PLS-SEM) analysis for social and management research: A literature review","volume":"2","author":"Purwanto","year":"2021","journal-title":"J. Ind. Eng. Manag. Res."},{"issue":"3","key":"ref82","first-page":"84","article-title":"Impact of data structure on the estimators R-square and adjusted R-square in linear regression","volume":"20","author":"Akossou","year":"2013","journal-title":"Int. J. Math. Comput."},{"key":"ref83","doi-asserted-by":"publisher","DOI":"10.3200\/JOER.99.6.323-338"},{"issue":"2","key":"ref84","first-page":"985","article-title":"Effect of managers support in technology based training on training transfer","volume":"11","author":"Mohamad","year":"2020","journal-title":"Int. J. Emerg. Technol."},{"key":"ref85","doi-asserted-by":"publisher","DOI":"10.1108\/EJTD-09-2018-0087"},{"key":"ref86","doi-asserted-by":"publisher","DOI":"10.5296\/ijmis.v1i2.162"},{"key":"ref87","doi-asserted-by":"publisher","DOI":"10.3390\/s21248391"},{"key":"ref88","doi-asserted-by":"publisher","DOI":"10.1108\/02635571011020340"},{"key":"ref89","doi-asserted-by":"publisher","DOI":"10.1061\/(ASCE)ME.1943-5479.0000415"},{"key":"ref90","doi-asserted-by":"publisher","DOI":"10.1016\/j.ijpe.2004.09.004"},{"key":"ref91","doi-asserted-by":"publisher","DOI":"10.1007\/978-94-010-0324-7_20"},{"issue":"2","key":"ref92","first-page":"348","article-title":"E-commerce implementation: An empirical study of the performance of enterprise resource planning systems using the organizational learning model","volume":"25","author":"Tsai","year":"2008","journal-title":"Int. J. Manag."},{"key":"ref93","doi-asserted-by":"publisher","DOI":"10.1016\/j.im.2015.06.009"},{"key":"ref94","doi-asserted-by":"publisher","DOI":"10.1016\/j.indmarman.2019.09.007"},{"issue":"2","key":"ref95","first-page":"148","article-title":"Usability evaluation of a medium-sized ERP system in higher education","volume":"16","author":"Scholtz","year":"2013","journal-title":"Electron. J. Inf. Syst. Eval."},{"key":"ref96","doi-asserted-by":"publisher","DOI":"10.3390\/joitmc6030087"},{"key":"ref97","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2018.2884900"},{"key":"ref98","doi-asserted-by":"publisher","DOI":"10.5267\/j.jpm.2019.6.001"},{"key":"ref99","doi-asserted-by":"publisher","DOI":"10.4018\/IJEIS.2020040107"},{"key":"ref100","doi-asserted-by":"publisher","DOI":"10.1504\/IJBIS.2013.056722"},{"key":"ref101","doi-asserted-by":"publisher","DOI":"10.1016\/j.accinf.2014.01.002"},{"key":"ref102","doi-asserted-by":"publisher","DOI":"10.1061\/(ASCE)0733-9364(2009)135:3(207)"},{"key":"ref103","doi-asserted-by":"publisher","DOI":"10.1016\/j.iimb.2015.04.008"},{"key":"ref104","doi-asserted-by":"publisher","DOI":"10.17485\/ijst\/2013\/v6i2.22"},{"key":"ref105","doi-asserted-by":"publisher","DOI":"10.1016\/j.scico.2018.12.001"},{"key":"ref106","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-642-34228-8_6"},{"key":"ref107","doi-asserted-by":"publisher","DOI":"10.1111\/j.1540-5915.1995.tb01431.x"}],"container-title":["IEEE Access"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6287639\/9668973\/09869806.pdf?arnumber=9869806","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,12,11]],"date-time":"2024-12-11T02:13:21Z","timestamp":1733883201000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/9869806\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2022]]},"references-count":107,"URL":"https:\/\/doi.org\/10.1109\/access.2022.3202954","relation":{},"ISSN":["2169-3536"],"issn-type":[{"value":"2169-3536","type":"electronic"}],"subject":[],"published":{"date-parts":[[2022]]}}}