{"status":"ok","message-type":"work","message-version":"1.0.0","message":{"indexed":{"date-parts":[[2026,6,12]],"date-time":"2026-06-12T05:49:31Z","timestamp":1781243371729,"version":"3.54.1"},"reference-count":48,"publisher":"Institute of Electrical and Electronics Engineers (IEEE)","license":[{"start":{"date-parts":[[2024,1,1]],"date-time":"2024-01-01T00:00:00Z","timestamp":1704067200000},"content-version":"vor","delay-in-days":0,"URL":"https:\/\/creativecommons.org\/licenses\/by\/4.0\/legalcode"}],"content-domain":{"domain":[],"crossmark-restriction":false},"short-container-title":["IEEE Access"],"published-print":{"date-parts":[[2024]]},"DOI":"10.1109\/access.2024.3397053","type":"journal-article","created":{"date-parts":[[2024,5,6]],"date-time":"2024-05-06T17:40:54Z","timestamp":1715017254000},"page":"81631-81645","source":"Crossref","is-referenced-by-count":6,"title":["Assessing Performance of Cloud-Based Heterogeneous Chatbot Systems and A Case Study"],"prefix":"10.1109","volume":"12","author":[{"ORCID":"https:\/\/orcid.org\/0000-0002-0052-7027","authenticated-orcid":false,"given":"Ganesh Reddy","family":"Gunnam","sequence":"first","affiliation":[{"name":"Electrical and Computer Engineering Department, The University of Texas at San Antonio, San Antonio, TX, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9121-2775","authenticated-orcid":false,"given":"Devasena","family":"Inupakutika","sequence":"additional","affiliation":[{"name":"Electrical and Computer Engineering Department, The University of Texas at San Antonio, San Antonio, TX, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0003-3548-5813","authenticated-orcid":false,"given":"Rahul","family":"Mundlamuri","sequence":"additional","affiliation":[{"name":"Electrical and Computer Engineering Department, The University of Texas at San Antonio, San Antonio, TX, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0002-9028-4291","authenticated-orcid":false,"given":"Sahak","family":"Kaghyan","sequence":"additional","affiliation":[{"name":"Electrical and Computer Engineering Department, The University of Texas at San Antonio, San Antonio, TX, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]},{"ORCID":"https:\/\/orcid.org\/0000-0001-5977-9969","authenticated-orcid":false,"given":"David","family":"Akopian","sequence":"additional","affiliation":[{"name":"Electrical and Computer Engineering Department, The University of Texas at San Antonio, San Antonio, TX, USA"}],"role":[{"vocabulary":"crossref","role":"author"}]}],"member":"263","reference":[{"key":"ref1","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-67425-4_12"},{"key":"ref2","doi-asserted-by":"publisher","DOI":"10.1109\/times-icon.2018.8621678"},{"key":"ref3","doi-asserted-by":"publisher","DOI":"10.2352\/issn.2470-1173.2021.3.mobmu-035"},{"key":"ref4","volume-title":"IBM Watson","year":"2024"},{"key":"ref5","volume-title":"DialogFlow | Google Cloud","year":"2024"},{"key":"ref6","volume-title":"Facebook","year":"2024"},{"key":"ref7","doi-asserted-by":"publisher","DOI":"10.1145\/3007203.3007217"},{"key":"ref8","doi-asserted-by":"publisher","DOI":"10.1109\/confluence.2014.6949224"},{"key":"ref9","doi-asserted-by":"publisher","DOI":"10.4172\/2165-7866.1000136"},{"key":"ref10","doi-asserted-by":"publisher","DOI":"10.4218\/etrij.13.0212.0213"},{"key":"ref11","first-page":"1","article-title":"The turtles project: Design and implementation of nested virtualization","volume-title":"Proc. 9th USENIX Symp. Operating Syst. Design Implement.","author":"Ben-Yehuda"},{"key":"ref12","doi-asserted-by":"publisher","DOI":"10.1109\/mcc.2015.51"},{"key":"ref13","doi-asserted-by":"publisher","DOI":"10.1145\/2480741.2480757"},{"key":"ref14","volume-title":"Server-Based Desktop Virtualization","author":"Shabaitah","year":"2014"},{"key":"ref15","doi-asserted-by":"publisher","DOI":"10.1109\/msr.2017.67"},{"key":"ref16","volume-title":"Overview of the Get Started Guide","year":"2024"},{"key":"ref17","doi-asserted-by":"publisher","DOI":"10.1109\/secon.2016.7506647"},{"key":"ref18","doi-asserted-by":"publisher","DOI":"10.6028\/nist.sp.800-145"},{"key":"ref19","doi-asserted-by":"publisher","DOI":"10.1109\/tse.2019.2927908"},{"key":"ref20","doi-asserted-by":"publisher","DOI":"10.1016\/j.compeleceng.2014.03.017"},{"key":"ref21","doi-asserted-by":"publisher","DOI":"10.5121\/ijccsa.2013.3503"},{"key":"ref22","doi-asserted-by":"publisher","DOI":"10.1109\/WETICE.2013.36"},{"key":"ref23","doi-asserted-by":"publisher","DOI":"10.1109\/advcomp.2009.36"},{"key":"ref24","doi-asserted-by":"publisher","DOI":"10.4236\/jsea.2013.62012"},{"key":"ref25","doi-asserted-by":"publisher","DOI":"10.1016\/j.iot.2020.100273"},{"key":"ref26","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-319-75178-8_34"},{"key":"ref27","doi-asserted-by":"publisher","DOI":"10.1002\/cpe.4792"},{"key":"ref28","doi-asserted-by":"publisher","DOI":"10.1002\/cpe.4210"},{"key":"ref29","doi-asserted-by":"publisher","DOI":"10.1016\/j.jss.2020.110708"},{"key":"ref30","doi-asserted-by":"publisher","DOI":"10.1109\/TPDS.2017.2766069"},{"key":"ref31","doi-asserted-by":"publisher","DOI":"10.1016\/j.simpat.2021.102353"},{"key":"ref32","volume-title":"Interactive mobile service for deploying automated protocols","author":"Akopian","year":"2010"},{"key":"ref33","volume-title":"Webhook","year":"2024"},{"key":"ref34","doi-asserted-by":"publisher","DOI":"10.2352\/EI.2022.34.3.MOBMU-206"},{"key":"ref35","volume-title":"Exact Time Clock Now (With Seconds, Milliseconds)","year":"2024"},{"key":"ref36","volume-title":"SMS Pricing in United States for Text Messaging | Twilio","year":"2024"},{"key":"ref37","doi-asserted-by":"publisher","DOI":"10.1145\/1476589.1476628"},{"key":"ref38","doi-asserted-by":"publisher","DOI":"10.1007\/978-3-030-58923-3_23"},{"key":"ref39","first-page":"2","article-title":"NGINX: The high-performance web server and reverse proxy","volume":"2008","author":"Reese","year":"2008","journal-title":"Linux J."},{"key":"ref40","doi-asserted-by":"publisher","DOI":"10.1109\/ISRITI.2018.8864349"},{"key":"ref41","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2020.3002164"},{"key":"ref42","doi-asserted-by":"publisher","DOI":"10.1109\/ACCESS.2022.3145323"},{"key":"ref43","doi-asserted-by":"publisher","DOI":"10.1109\/CCGrid49817.2020.00-26"},{"key":"ref44","doi-asserted-by":"publisher","DOI":"10.3390\/fi14020062"},{"key":"ref45","doi-asserted-by":"publisher","DOI":"10.14445\/22315381\/IJETT-V71I7P229"},{"key":"ref46","doi-asserted-by":"publisher","DOI":"10.1145\/3579469"},{"key":"ref47","doi-asserted-by":"publisher","DOI":"10.1163\/9789004368811_003"},{"key":"ref48","doi-asserted-by":"publisher","DOI":"10.1145\/3381804"}],"container-title":["IEEE Access"],"original-title":[],"link":[{"URL":"http:\/\/xplorestaging.ieee.org\/ielx7\/6287639\/10380310\/10520278.pdf?arnumber=10520278","content-type":"unspecified","content-version":"vor","intended-application":"similarity-checking"}],"deposited":{"date-parts":[[2024,6,25]],"date-time":"2024-06-25T20:41:36Z","timestamp":1719348096000},"score":1,"resource":{"primary":{"URL":"https:\/\/ieeexplore.ieee.org\/document\/10520278\/"}},"subtitle":[],"short-title":[],"issued":{"date-parts":[[2024]]},"references-count":48,"URL":"https:\/\/doi.org\/10.1109\/access.2024.3397053","relation":{},"ISSN":["2169-3536"],"issn-type":[{"value":"2169-3536","type":"electronic"}],"subject":[],"published":{"date-parts":[[2024]]}}}